Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC. (Land Rover) is recalling certain 2018-2020 Range Rover, Range Rover Sport, Discovery, and Range Rover Velar vehicles. The Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N556
Recall Date: Feb 25, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018 Range Rover Velar vehicles. The air inlet door linkages for the ventilation system may detach, preventing the system from clearing fog or condensation from the windshield and windows.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N143
Recall Date: Mar 1, 2018
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018 Land Rover Range Rover Evoque, Range Rover Velar, and Land Rover Discover Sport vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N138
Recall Date: Feb 1, 2018
Consumer Complaints
46 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2018 Range Rover Velar started leaking coolant in Nov 2024. Car was diagnosed by the Land Rover dealership as a coolant inlet pipe leak. Claim has been submitted to Land Rover as this is a known ongoing issue with this model as well as others. Awaiting decision. Dealership quoted nearly $3000 to correct issue.
Corrective Action:
2018 Range Rover Velar started leaking coolant in Nov 2024. Car was diagnosed by the Land Rover dealership as a coolant inlet pipe leak. Claim has been submitted to Land Rover as this is a known ongoing issue with this model as well as others. Awaiting decision. Dealership quoted nearly $3000 to correct issue.
Additional Notes:
2018 Range Rover Velar started leaking coolant in Nov 2024. Car was diagnosed by the Land Rover dealership as a coolant inlet pipe leak. Claim has been submitted to Land Rover as this is a known ongoing issue with this model as well as others. Awaiting decision. Dealership quoted nearly $3000 to correct issue.
Mfg Campaign: 11640049
Recall Date: Feb 1, 2025
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DRIVER-SIDE DAYTIME RUNNING LIGHTS ARE OUT. THEY'RE LED, YOU HAVE TO REPLACE THE ENTIRE HEADLIGHT/DAYTIME RUNNING LIGHT MODULE BECAUSE IT'S SEALED AND THERE ARE NO BULBS TO REPLACE. I HAVE RESEARCHED THIS ONLINE AND IT APPEARS TO BE A COMMON PROBLEM. A NEW ASSEMBLY IS REPORTED TO BE $9,000, WHICH IS RIDICULOUS. THIS SHOULD HAVE A FACTORY RECALL. THIS CAR ONLY HAS ABOT 40,000 MILES ON IT.
Corrective Action:
DRIVER-SIDE DAYTIME RUNNING LIGHTS ARE OUT. THEY'RE LED, YOU HAVE TO REPLACE THE ENTIRE HEADLIGHT/DAYTIME RUNNING LIGHT MODULE BECAUSE IT'S SEALED AND THERE ARE NO BULBS TO REPLACE. I HAVE RESEARCHED THIS ONLINE AND IT APPEARS TO BE A COMMON PROBLEM. A NEW ASSEMBLY IS REPORTED TO BE $9,000, WHICH IS RIDICULOUS. THIS SHOULD HAVE A FACTORY RECALL. THIS CAR ONLY HAS ABOT 40,000 MILES ON IT.
Additional Notes:
DRIVER-SIDE DAYTIME RUNNING LIGHTS ARE OUT. THEY'RE LED, YOU HAVE TO REPLACE THE ENTIRE HEADLIGHT/DAYTIME RUNNING LIGHT MODULE BECAUSE IT'S SEALED AND THERE ARE NO BULBS TO REPLACE. I HAVE RESEARCHED THIS ONLINE AND IT APPEARS TO BE A COMMON PROBLEM. A NEW ASSEMBLY IS REPORTED TO BE $9,000, WHICH IS RIDICULOUS. THIS SHOULD HAVE A FACTORY RECALL. THIS CAR ONLY HAS ABOT 40,000 MILES ON IT.
Mfg Campaign: 11634484
Recall Date: Jan 6, 2025
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car smoking with burning fumes. Serviced at Land Rover dealership 5 months prior. Crank shaft pulley with the tensioner And belt failure/fault
Corrective Action:
Car smoking with burning fumes. Serviced at Land Rover dealership 5 months prior. Crank shaft pulley with the tensioner And belt failure/fault
Additional Notes:
Car smoking with burning fumes. Serviced at Land Rover dealership 5 months prior. Crank shaft pulley with the tensioner And belt failure/fault
Mfg Campaign: 11633733
Recall Date: Jan 2, 2025
Land Rover
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS:DAYTIME RUNNING LIGHTS:BULBS
Potential Consequences:
The contact owns a 2018 Land Rover Range Rover Velar. The contact stated that while pulling into a parking lot; after driving approximately 35 MPH, an on-looker informed the contact that the daytime running lights were not operating as designed. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the daytime running lights needed to be replaced. The vehicle had not been repaired. The contact attempted to have the daytime running lights replaced by a body shop with a used part but decided that new daytime running lights would be best. The manufacturer was not made aware of the failure. The failure mileage was 60,500.
Corrective Action:
The contact owns a 2018 Land Rover Range Rover Velar. The contact stated that while pulling into a parking lot; after driving approximately 35 MPH, an on-looker informed the contact that the daytime running lights were not operating as designed. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the daytime running lights needed to be replaced. The vehicle had not been repaired. The contact attempted to have the daytime running lights replaced by a body shop with a used part but decided that new daytime running lights would be best. The manufacturer was not made aware of the failure. The failure mileage was 60,500.
Additional Notes:
The contact owns a 2018 Land Rover Range Rover Velar. The contact stated that while pulling into a parking lot; after driving approximately 35 MPH, an on-looker informed the contact that the daytime running lights were not operating as designed. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the daytime running lights needed to be replaced. The vehicle had not been repaired. The contact attempted to have the daytime running lights replaced by a body shop with a used part but decided that new daytime running lights would be best. The manufacturer was not made aware of the failure. The failure mileage was 60,500.
Mfg Campaign: 11631148
Recall Date: Dec 17, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have owned this vehical for 2 years now and have repaired well over $7,000 worth of issues. Coolant issues are the number one issue, however we also repaired an oil leak and had electrical issues with the braking system. There are no current recalls for my car, but my coolant levels are low again and it is leaking again.
Corrective Action:
I have owned this vehical for 2 years now and have repaired well over $7,000 worth of issues. Coolant issues are the number one issue, however we also repaired an oil leak and had electrical issues with the braking system. There are no current recalls for my car, but my coolant levels are low again and it is leaking again.
Additional Notes:
I have owned this vehical for 2 years now and have repaired well over $7,000 worth of issues. Coolant issues are the number one issue, however we also repaired an oil leak and had electrical issues with the braking system. There are no current recalls for my car, but my coolant levels are low again and it is leaking again.
Mfg Campaign: 11624724
Recall Date: Nov 12, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
In February car began to increase in temp while driving , I pulled over and saw coolant leaking. I had car Towed to repair center and entire cooling system changed out. 1 month later same exact thing took place. Entire cooling system repaired for the second time. I called Land Rover inquiring about any complaints or recalls Associated w cooling system . None found at that time. In August while driving at 40 mph and after 10 min of driving in the evening. Dash read Low coolant level, no temp change decision to pull over at upcoming gas station was made in my head. I CHECKED THE Temp GUAGE WHICH read normal , at that time I noticed smoke everywhere, I immediately pulled To the side of the road , temp was Still reading normal. Parked and opened hood where engine was full of black smoke engulfed in smoke as if on fire , tow truck was called and the vehicle was towed home , because shops were closed it was 8 pm . Family freind changed out front plastic pipe that had a huge crack and radiator to see if car will run after event , but engine shakes and smokes when started . Absolutely NO overheating indicators were initiated. Absolutely no overheating warning WAS provided before or during event. Engine completely impaired Now. Undriveable. , frequent vin number checks for recall were conducted when this week saw recall for same vehicle same problem! Just not vin I immediately had car towed to Galpin van nuys requesting car be added to current recall they are charging me 299 diagnostic fee, and stated Land Rover will do nothing. They cannot add cars to a recall- I am demanding my vehicle be added to the COOLING SYSTEM RECALL AFFECTING MY YEAR MAKE AND MODEL . If My dgter was driving w my granddaughters aboard W NO TEMP WARNINGS AND NO OVERHEATING ALARMS provided THE ENGINE COULD HAVE ENGULFED IN FLAMES killing my FAMILY !! Please evaluate car at Galpin van nuys service dept 10/20/2024 I paid 42000 cash for the car 10 mos ago 88,000 miles KARS PLUS PACOIMA
Corrective Action:
In February car began to increase in temp while driving , I pulled over and saw coolant leaking. I had car Towed to repair center and entire cooling system changed out. 1 month later same exact thing took place. Entire cooling system repaired for the second time. I called Land Rover inquiring about any complaints or recalls Associated w cooling system . None found at that time. In August while driving at 40 mph and after 10 min of driving in the evening. Dash read Low coolant level, no temp change decision to pull over at upcoming gas station was made in my head. I CHECKED THE Temp GUAGE WHICH read normal , at that time I noticed smoke everywhere, I immediately pulled To the side of the road , temp was Still reading normal. Parked and opened hood where engine was full of black smoke engulfed in smoke as if on fire , tow truck was called and the vehicle was towed home , because shops were closed it was 8 pm . Family freind changed out front plastic pipe that had a huge crack and radiator to see if car will run after event , but engine shakes and smokes when started . Absolutely NO overheating indicators were initiated. Absolutely no overheating warning WAS provided before or during event. Engine completely impaired Now. Undriveable. , frequent vin number checks for recall were conducted when this week saw recall for same vehicle same problem! Just not vin I immediately had car towed to Galpin van nuys requesting car be added to current recall they are charging me 299 diagnostic fee, and stated Land Rover will do nothing. They cannot add cars to a recall- I am demanding my vehicle be added to the COOLING SYSTEM RECALL AFFECTING MY YEAR MAKE AND MODEL . If My dgter was driving w my granddaughters aboard W NO TEMP WARNINGS AND NO OVERHEATING ALARMS provided THE ENGINE COULD HAVE ENGULFED IN FLAMES killing my FAMILY !! Please evaluate car at Galpin van nuys service dept 10/20/2024 I paid 42000 cash for the car 10 mos ago 88,000 miles KARS PLUS PACOIMA
Additional Notes:
In February car began to increase in temp while driving , I pulled over and saw coolant leaking. I had car Towed to repair center and entire cooling system changed out. 1 month later same exact thing took place. Entire cooling system repaired for the second time. I called Land Rover inquiring about any complaints or recalls Associated w cooling system . None found at that time. In August while driving at 40 mph and after 10 min of driving in the evening. Dash read Low coolant level, no temp change decision to pull over at upcoming gas station was made in my head. I CHECKED THE Temp GUAGE WHICH read normal , at that time I noticed smoke everywhere, I immediately pulled To the side of the road , temp was Still reading normal. Parked and opened hood where engine was full of black smoke engulfed in smoke as if on fire , tow truck was called and the vehicle was towed home , because shops were closed it was 8 pm . Family freind changed out front plastic pipe that had a huge crack and radiator to see if car will run after event , but engine shakes and smokes when started . Absolutely NO overheating indicators were initiated. Absolutely no overheating warning WAS provided before or during event. Engine completely impaired Now. Undriveable. , frequent vin number checks for recall were conducted when this week saw recall for same vehicle same problem! Just not vin I immediately had car towed to Galpin van nuys requesting car be added to current recall they are charging me 299 diagnostic fee, and stated Land Rover will do nothing. They cannot add cars to a recall- I am demanding my vehicle be added to the COOLING SYSTEM RECALL AFFECTING MY YEAR MAKE AND MODEL . If My dgter was driving w my granddaughters aboard W NO TEMP WARNINGS AND NO OVERHEATING ALARMS provided THE ENGINE COULD HAVE ENGULFED IN FLAMES killing my FAMILY !! Please evaluate car at Galpin van nuys service dept 10/20/2024 I paid 42000 cash for the car 10 mos ago 88,000 miles KARS PLUS PACOIMA
Mfg Campaign: 11620844
Recall Date: Oct 20, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In February car began to increase in temp while driving , I pulled over and saw coolant leaking. I had car Towed to repair center and entire cooling system changed out. 1 month later same exact thing took place. Entire cooling system repaired for the second time. I called Land Rover inquiring about any complaints or recalls Associated w cooling system . None found at that time. In August while driving at 40 mph and after 10 min of driving in the evening. Dash read Low coolant level, no temp change decision to pull over at upcoming gas station was made in my head. I CHECKED THE Temp GUAGE WHICH read normal , at that time I noticed smoke everywhere, I immediately pulled To the side of the road , temp was Still reading normal. Parked and opened hood where engine was full of black smoke engulfed in smoke as if on fire , tow truck was called and the vehicle was towed home , because shops were closed it was 8 pm . Family freind changed out front plastic pipe that had a huge crack and radiator to see if car will run after event , but engine shakes and smokes when started . Absolutely NO overheating indicators were initiated. Absolutely no overheating warning WAS provided before or during event. Engine completely impaired Now. Undriveable. , frequent vin number checks for recall were conducted when this week saw recall for same vehicle same problem! Just not vin I immediately had car towed to Galpin van nuys requesting car be added to current recall they are charging me 299 diagnostic fee, and stated Land Rover will do nothing. They cannot add cars to a recall- I am demanding my vehicle be added to the COOLING SYSTEM RECALL AFFECTING MY YEAR MAKE AND MODEL . If My dgter was driving w my granddaughters aboard W NO TEMP WARNINGS AND NO OVERHEATING ALARMS provided THE ENGINE COULD HAVE ENGULFED IN FLAMES killing my FAMILY !! Please evaluate car at Galpin van nuys service dept 10/20/2024 I paid 42000 cash for the car 10 mos ago 88,000 miles KARS PLUS PACOIMA
Corrective Action:
In February car began to increase in temp while driving , I pulled over and saw coolant leaking. I had car Towed to repair center and entire cooling system changed out. 1 month later same exact thing took place. Entire cooling system repaired for the second time. I called Land Rover inquiring about any complaints or recalls Associated w cooling system . None found at that time. In August while driving at 40 mph and after 10 min of driving in the evening. Dash read Low coolant level, no temp change decision to pull over at upcoming gas station was made in my head. I CHECKED THE Temp GUAGE WHICH read normal , at that time I noticed smoke everywhere, I immediately pulled To the side of the road , temp was Still reading normal. Parked and opened hood where engine was full of black smoke engulfed in smoke as if on fire , tow truck was called and the vehicle was towed home , because shops were closed it was 8 pm . Family freind changed out front plastic pipe that had a huge crack and radiator to see if car will run after event , but engine shakes and smokes when started . Absolutely NO overheating indicators were initiated. Absolutely no overheating warning WAS provided before or during event. Engine completely impaired Now. Undriveable. , frequent vin number checks for recall were conducted when this week saw recall for same vehicle same problem! Just not vin I immediately had car towed to Galpin van nuys requesting car be added to current recall they are charging me 299 diagnostic fee, and stated Land Rover will do nothing. They cannot add cars to a recall- I am demanding my vehicle be added to the COOLING SYSTEM RECALL AFFECTING MY YEAR MAKE AND MODEL . If My dgter was driving w my granddaughters aboard W NO TEMP WARNINGS AND NO OVERHEATING ALARMS provided THE ENGINE COULD HAVE ENGULFED IN FLAMES killing my FAMILY !! Please evaluate car at Galpin van nuys service dept 10/20/2024 I paid 42000 cash for the car 10 mos ago 88,000 miles KARS PLUS PACOIMA
Additional Notes:
In February car began to increase in temp while driving , I pulled over and saw coolant leaking. I had car Towed to repair center and entire cooling system changed out. 1 month later same exact thing took place. Entire cooling system repaired for the second time. I called Land Rover inquiring about any complaints or recalls Associated w cooling system . None found at that time. In August while driving at 40 mph and after 10 min of driving in the evening. Dash read Low coolant level, no temp change decision to pull over at upcoming gas station was made in my head. I CHECKED THE Temp GUAGE WHICH read normal , at that time I noticed smoke everywhere, I immediately pulled To the side of the road , temp was Still reading normal. Parked and opened hood where engine was full of black smoke engulfed in smoke as if on fire , tow truck was called and the vehicle was towed home , because shops were closed it was 8 pm . Family freind changed out front plastic pipe that had a huge crack and radiator to see if car will run after event , but engine shakes and smokes when started . Absolutely NO overheating indicators were initiated. Absolutely no overheating warning WAS provided before or during event. Engine completely impaired Now. Undriveable. , frequent vin number checks for recall were conducted when this week saw recall for same vehicle same problem! Just not vin I immediately had car towed to Galpin van nuys requesting car be added to current recall they are charging me 299 diagnostic fee, and stated Land Rover will do nothing. They cannot add cars to a recall- I am demanding my vehicle be added to the COOLING SYSTEM RECALL AFFECTING MY YEAR MAKE AND MODEL . If My dgter was driving w my granddaughters aboard W NO TEMP WARNINGS AND NO OVERHEATING ALARMS provided THE ENGINE COULD HAVE ENGULFED IN FLAMES killing my FAMILY !! Please evaluate car at Galpin van nuys service dept 10/20/2024 I paid 42000 cash for the car 10 mos ago 88,000 miles KARS PLUS PACOIMA
Mfg Campaign: 11620844
Recall Date: Oct 20, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am the owner of a 2018 Velar Land Rover. Without notice my main door switch has went out on the truck. I cannot adjust my mirrors which is a safety issue. I cannot adjust my mirrors for viewing while I am driving. I also cannot let down any windows and the rear doors are locked on child lock. This is a safety risk for me and my children who ride in the back seat of the vehicle. I have been having problems with this vehicle since I purchased it. I was able to take the vehicle to the same shop that had to replace the starter in the Velar, and they stated to me that it was the main power switch on the driver's door that has gone out, this was last month in August. On 9/25/24 I contacted the dealership to let them know the problem and to make a ticket. I was told that I would have to pay $300.00 for a diagnostic fee and after I pay for the fee that they would see if they could assist with some payment for the repairs. I talked with the supervisor to let her know that I should not have to pay for a diagnostic due to this truck always having repairs/ issues and this is a safety issue, and the main switch should have not gone out already without any notice.
Corrective Action:
I am the owner of a 2018 Velar Land Rover. Without notice my main door switch has went out on the truck. I cannot adjust my mirrors which is a safety issue. I cannot adjust my mirrors for viewing while I am driving. I also cannot let down any windows and the rear doors are locked on child lock. This is a safety risk for me and my children who ride in the back seat of the vehicle. I have been having problems with this vehicle since I purchased it. I was able to take the vehicle to the same shop that had to replace the starter in the Velar, and they stated to me that it was the main power switch on the driver's door that has gone out, this was last month in August. On 9/25/24 I contacted the dealership to let them know the problem and to make a ticket. I was told that I would have to pay $300.00 for a diagnostic fee and after I pay for the fee that they would see if they could assist with some payment for the repairs. I talked with the supervisor to let her know that I should not have to pay for a diagnostic due to this truck always having repairs/ issues and this is a safety issue, and the main switch should have not gone out already without any notice.
Additional Notes:
I am the owner of a 2018 Velar Land Rover. Without notice my main door switch has went out on the truck. I cannot adjust my mirrors which is a safety issue. I cannot adjust my mirrors for viewing while I am driving. I also cannot let down any windows and the rear doors are locked on child lock. This is a safety risk for me and my children who ride in the back seat of the vehicle. I have been having problems with this vehicle since I purchased it. I was able to take the vehicle to the same shop that had to replace the starter in the Velar, and they stated to me that it was the main power switch on the driver's door that has gone out, this was last month in August. On 9/25/24 I contacted the dealership to let them know the problem and to make a ticket. I was told that I would have to pay $300.00 for a diagnostic fee and after I pay for the fee that they would see if they could assist with some payment for the repairs. I talked with the supervisor to let her know that I should not have to pay for a diagnostic due to this truck always having repairs/ issues and this is a safety issue, and the main switch should have not gone out already without any notice.
Mfg Campaign: 11616945
Recall Date: Sep 27, 2024
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I've been having various start/stop issues with my car in the middle of traffic with are real safety issues. My first visit at Land Rover dealership was back on July 12, 2024 for a powertrain recall. Full inspection during that time revealed that everything else worked fine with my car expect that a new set of tires were needed. Since then, I had intermittent window and blinder issues not working and various not functional start/stop feature. I had to replace the window driver switch and recently, I started having start up issues and have changed the battery. Going back to the dealer for inspection, I was informed that the reason why my car will randomly stopped in the middle of traffic is I need an update of my software transmission control module. I feel is a fundamental safety issue that was undetected from previous visit. Other issues that were raised by the dealer include an oil leak and the need to replace both the supercharger adn main drive belt because of oil saturation. I would add that this type of car had a known water pump manufacturing issues that I am not sure has been recalled. I also had to bear the costs of replacing the water pump for my car.I would like Jaguar/Land ROVER to cover these costs of repairs and work with me to address the outstanding issues specially the software related issues.
Corrective Action:
I've been having various start/stop issues with my car in the middle of traffic with are real safety issues. My first visit at Land Rover dealership was back on July 12, 2024 for a powertrain recall. Full inspection during that time revealed that everything else worked fine with my car expect that a new set of tires were needed. Since then, I had intermittent window and blinder issues not working and various not functional start/stop feature. I had to replace the window driver switch and recently, I started having start up issues and have changed the battery. Going back to the dealer for inspection, I was informed that the reason why my car will randomly stopped in the middle of traffic is I need an update of my software transmission control module. I feel is a fundamental safety issue that was undetected from previous visit. Other issues that were raised by the dealer include an oil leak and the need to replace both the supercharger adn main drive belt because of oil saturation. I would add that this type of car had a known water pump manufacturing issues that I am not sure has been recalled. I also had to bear the costs of replacing the water pump for my car.I would like Jaguar/Land ROVER to cover these costs of repairs and work with me to address the outstanding issues specially the software related issues.
Additional Notes:
I've been having various start/stop issues with my car in the middle of traffic with are real safety issues. My first visit at Land Rover dealership was back on July 12, 2024 for a powertrain recall. Full inspection during that time revealed that everything else worked fine with my car expect that a new set of tires were needed. Since then, I had intermittent window and blinder issues not working and various not functional start/stop feature. I had to replace the window driver switch and recently, I started having start up issues and have changed the battery. Going back to the dealer for inspection, I was informed that the reason why my car will randomly stopped in the middle of traffic is I need an update of my software transmission control module. I feel is a fundamental safety issue that was undetected from previous visit. Other issues that were raised by the dealer include an oil leak and the need to replace both the supercharger adn main drive belt because of oil saturation. I would add that this type of car had a known water pump manufacturing issues that I am not sure has been recalled. I also had to bear the costs of replacing the water pump for my car.I would like Jaguar/Land ROVER to cover these costs of repairs and work with me to address the outstanding issues specially the software related issues.
Mfg Campaign: 11615936
Recall Date: Sep 23, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I've been having various start/stop issues with my car in the middle of traffic with are real safety issues. My first visit at Land Rover dealership was back on July 12, 2024 for a powertrain recall. Full inspection during that time revealed that everything else worked fine with my car expect that a new set of tires were needed. Since then, I had intermittent window and blinder issues not working and various not functional start/stop feature. I had to replace the window driver switch and recently, I started having start up issues and have changed the battery. Going back to the dealer for inspection, I was informed that the reason why my car will randomly stopped in the middle of traffic is I need an update of my software transmission control module. I feel is a fundamental safety issue that was undetected from previous visit. Other issues that were raised by the dealer include an oil leak and the need to replace both the supercharger adn main drive belt because of oil saturation. I would add that this type of car had a known water pump manufacturing issues that I am not sure has been recalled. I also had to bear the costs of replacing the water pump for my car.I would like Jaguar/Land ROVER to cover these costs of repairs and work with me to address the outstanding issues specially the software related issues.
Corrective Action:
I've been having various start/stop issues with my car in the middle of traffic with are real safety issues. My first visit at Land Rover dealership was back on July 12, 2024 for a powertrain recall. Full inspection during that time revealed that everything else worked fine with my car expect that a new set of tires were needed. Since then, I had intermittent window and blinder issues not working and various not functional start/stop feature. I had to replace the window driver switch and recently, I started having start up issues and have changed the battery. Going back to the dealer for inspection, I was informed that the reason why my car will randomly stopped in the middle of traffic is I need an update of my software transmission control module. I feel is a fundamental safety issue that was undetected from previous visit. Other issues that were raised by the dealer include an oil leak and the need to replace both the supercharger adn main drive belt because of oil saturation. I would add that this type of car had a known water pump manufacturing issues that I am not sure has been recalled. I also had to bear the costs of replacing the water pump for my car.I would like Jaguar/Land ROVER to cover these costs of repairs and work with me to address the outstanding issues specially the software related issues.
Additional Notes:
I've been having various start/stop issues with my car in the middle of traffic with are real safety issues. My first visit at Land Rover dealership was back on July 12, 2024 for a powertrain recall. Full inspection during that time revealed that everything else worked fine with my car expect that a new set of tires were needed. Since then, I had intermittent window and blinder issues not working and various not functional start/stop feature. I had to replace the window driver switch and recently, I started having start up issues and have changed the battery. Going back to the dealer for inspection, I was informed that the reason why my car will randomly stopped in the middle of traffic is I need an update of my software transmission control module. I feel is a fundamental safety issue that was undetected from previous visit. Other issues that were raised by the dealer include an oil leak and the need to replace both the supercharger adn main drive belt because of oil saturation. I would add that this type of car had a known water pump manufacturing issues that I am not sure has been recalled. I also had to bear the costs of replacing the water pump for my car.I would like Jaguar/Land ROVER to cover these costs of repairs and work with me to address the outstanding issues specially the software related issues.
Mfg Campaign: 11615936
Recall Date: Sep 23, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I've been having various start/stop issues with my car in the middle of traffic with are real safety issues. My first visit at Land Rover dealership was back on July 12, 2024 for a powertrain recall. Full inspection during that time revealed that everything else worked fine with my car expect that a new set of tires were needed. Since then, I had intermittent window and blinder issues not working and various not functional start/stop feature. I had to replace the window driver switch and recently, I started having start up issues and have changed the battery. Going back to the dealer for inspection, I was informed that the reason why my car will randomly stopped in the middle of traffic is I need an update of my software transmission control module. I feel is a fundamental safety issue that was undetected from previous visit. Other issues that were raised by the dealer include an oil leak and the need to replace both the supercharger adn main drive belt because of oil saturation. I would add that this type of car had a known water pump manufacturing issues that I am not sure has been recalled. I also had to bear the costs of replacing the water pump for my car.I would like Jaguar/Land ROVER to cover these costs of repairs and work with me to address the outstanding issues specially the software related issues.
Corrective Action:
I've been having various start/stop issues with my car in the middle of traffic with are real safety issues. My first visit at Land Rover dealership was back on July 12, 2024 for a powertrain recall. Full inspection during that time revealed that everything else worked fine with my car expect that a new set of tires were needed. Since then, I had intermittent window and blinder issues not working and various not functional start/stop feature. I had to replace the window driver switch and recently, I started having start up issues and have changed the battery. Going back to the dealer for inspection, I was informed that the reason why my car will randomly stopped in the middle of traffic is I need an update of my software transmission control module. I feel is a fundamental safety issue that was undetected from previous visit. Other issues that were raised by the dealer include an oil leak and the need to replace both the supercharger adn main drive belt because of oil saturation. I would add that this type of car had a known water pump manufacturing issues that I am not sure has been recalled. I also had to bear the costs of replacing the water pump for my car.I would like Jaguar/Land ROVER to cover these costs of repairs and work with me to address the outstanding issues specially the software related issues.
Additional Notes:
I've been having various start/stop issues with my car in the middle of traffic with are real safety issues. My first visit at Land Rover dealership was back on July 12, 2024 for a powertrain recall. Full inspection during that time revealed that everything else worked fine with my car expect that a new set of tires were needed. Since then, I had intermittent window and blinder issues not working and various not functional start/stop feature. I had to replace the window driver switch and recently, I started having start up issues and have changed the battery. Going back to the dealer for inspection, I was informed that the reason why my car will randomly stopped in the middle of traffic is I need an update of my software transmission control module. I feel is a fundamental safety issue that was undetected from previous visit. Other issues that were raised by the dealer include an oil leak and the need to replace both the supercharger adn main drive belt because of oil saturation. I would add that this type of car had a known water pump manufacturing issues that I am not sure has been recalled. I also had to bear the costs of replacing the water pump for my car.I would like Jaguar/Land ROVER to cover these costs of repairs and work with me to address the outstanding issues specially the software related issues.
Mfg Campaign: 11615936
Recall Date: Sep 23, 2024
Land Rover
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Land Rover Range Rover Velar. The contact stated that while driving 40 MPH, smoke was detected coming from the engine. The driver opened the hood and noticed that fluid was leaking from the engine. The low-coolant level warning light was illuminated. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, who determined that the engine had overheated, the expansion test hose was cracked, and coolant fluid was leaking. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the engine warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and informed the contact that the vehicle was not covered under a warranty. The failure mileage was approximately 69,447.
Corrective Action:
The contact owns a 2018 Land Rover Range Rover Velar. The contact stated that while driving 40 MPH, smoke was detected coming from the engine. The driver opened the hood and noticed that fluid was leaking from the engine. The low-coolant level warning light was illuminated. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, who determined that the engine had overheated, the expansion test hose was cracked, and coolant fluid was leaking. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the engine warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and informed the contact that the vehicle was not covered under a warranty. The failure mileage was approximately 69,447.
Additional Notes:
The contact owns a 2018 Land Rover Range Rover Velar. The contact stated that while driving 40 MPH, smoke was detected coming from the engine. The driver opened the hood and noticed that fluid was leaking from the engine. The low-coolant level warning light was illuminated. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, who determined that the engine had overheated, the expansion test hose was cracked, and coolant fluid was leaking. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the engine warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and informed the contact that the vehicle was not covered under a warranty. The failure mileage was approximately 69,447.
Mfg Campaign: 11601572
Recall Date: Jul 12, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Timing chain failure at low miles. Land Rover knows that thousands of these cars have issues with the timing chain failing yet refuses to do anything to correct the problem.
Corrective Action:
Timing chain failure at low miles. Land Rover knows that thousands of these cars have issues with the timing chain failing yet refuses to do anything to correct the problem.
Additional Notes:
Timing chain failure at low miles. Land Rover knows that thousands of these cars have issues with the timing chain failing yet refuses to do anything to correct the problem.
Mfg Campaign: 11592763
Recall Date: Jun 5, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine malfunction at low mileage level less than 55,000 miles. Timing chain tensioner , timing chain guide. These are reported ongoing problems with Land Rover Range Rover Velars that are just beyond warranty . Can cause severe engine failure
Corrective Action:
Engine malfunction at low mileage level less than 55,000 miles. Timing chain tensioner , timing chain guide. These are reported ongoing problems with Land Rover Range Rover Velars that are just beyond warranty . Can cause severe engine failure
Additional Notes:
Engine malfunction at low mileage level less than 55,000 miles. Timing chain tensioner , timing chain guide. These are reported ongoing problems with Land Rover Range Rover Velars that are just beyond warranty . Can cause severe engine failure
Mfg Campaign: 11589998
Recall Date: May 21, 2024
Jaguar Land Rover North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
There was a failure of airbag deployment during a front end collision at 45 mph which resulted in extensive bodily injury damages. Airbags failed to deploy in front end collision, causing extensive bodily injury damage surpassing insurance minimums. The police report as well as the insurance inspector's report both confirmed that airbags did not deploy when they should have deployed. There were never any warning lamps, messages or other symptoms.
Corrective Action:
There was a failure of airbag deployment during a front end collision at 45 mph which resulted in extensive bodily injury damages. Airbags failed to deploy in front end collision, causing extensive bodily injury damage surpassing insurance minimums. The police report as well as the insurance inspector's report both confirmed that airbags did not deploy when they should have deployed. There were never any warning lamps, messages or other symptoms.
Additional Notes:
There was a failure of airbag deployment during a front end collision at 45 mph which resulted in extensive bodily injury damages. Airbags failed to deploy in front end collision, causing extensive bodily injury damage surpassing insurance minimums. The police report as well as the insurance inspector's report both confirmed that airbags did not deploy when they should have deployed. There were never any warning lamps, messages or other symptoms.
Mfg Campaign: 11581926
Recall Date: Apr 9, 2024
Jaguar Land Rover North America, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
P 265 45 R 21 I have a set of pirelli scorpion tires on my 2018 Land Rover velar. All the tires on the vehicle have an issue with the tread . The rubber is breaking off in chunks. Tires have lest than 50% wear on them they have been properly inflated and rotated . There is not signs on uneven wear from an alignment issue. I have contacted the manufacturer concerning this issue and I get no response from them . I believe these tires are defective and could cause a serious issue . These should be recalled. The vehicle is currently parked and not driven .
Corrective Action:
P 265 45 R 21 I have a set of pirelli scorpion tires on my 2018 Land Rover velar. All the tires on the vehicle have an issue with the tread . The rubber is breaking off in chunks. Tires have lest than 50% wear on them they have been properly inflated and rotated . There is not signs on uneven wear from an alignment issue. I have contacted the manufacturer concerning this issue and I get no response from them . I believe these tires are defective and could cause a serious issue . These should be recalled. The vehicle is currently parked and not driven .
Additional Notes:
P 265 45 R 21 I have a set of pirelli scorpion tires on my 2018 Land Rover velar. All the tires on the vehicle have an issue with the tread . The rubber is breaking off in chunks. Tires have lest than 50% wear on them they have been properly inflated and rotated . There is not signs on uneven wear from an alignment issue. I have contacted the manufacturer concerning this issue and I get no response from them . I believe these tires are defective and could cause a serious issue . These should be recalled. The vehicle is currently parked and not driven .
Mfg Campaign: 11569470
Recall Date: Feb 2, 2024
Land Rover
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The contact owns a 2018 Land Rover Range Rover Velar. The contact stated that the front defroster failed to defrost the front windshield as needed. There were no warning lights illuminated. The vehicle had not been taken to the dealer nor an independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,300.
Corrective Action:
The contact owns a 2018 Land Rover Range Rover Velar. The contact stated that the front defroster failed to defrost the front windshield as needed. There were no warning lights illuminated. The vehicle had not been taken to the dealer nor an independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,300.
Additional Notes:
The contact owns a 2018 Land Rover Range Rover Velar. The contact stated that the front defroster failed to defrost the front windshield as needed. There were no warning lights illuminated. The vehicle had not been taken to the dealer nor an independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,300.
Mfg Campaign: 11564821
Recall Date: Jan 11, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car had a coolant leak and started overheating and i immediately took it to the dealership. It was found that the water pump and coolant was leaking in the front and back and the temp gauge was broken. This car has less than 68k miles and shouldn’t happen. I found a recall with the same vehicle but my vin is not pulling up in the recall. I also found out from other services that they are fixing this a lot with the model and the manufacturer won’t take responsibility. If this isn’t fixed my car will catch fire.
Corrective Action:
My car had a coolant leak and started overheating and i immediately took it to the dealership. It was found that the water pump and coolant was leaking in the front and back and the temp gauge was broken. This car has less than 68k miles and shouldn’t happen. I found a recall with the same vehicle but my vin is not pulling up in the recall. I also found out from other services that they are fixing this a lot with the model and the manufacturer won’t take responsibility. If this isn’t fixed my car will catch fire.
Additional Notes:
My car had a coolant leak and started overheating and i immediately took it to the dealership. It was found that the water pump and coolant was leaking in the front and back and the temp gauge was broken. This car has less than 68k miles and shouldn’t happen. I found a recall with the same vehicle but my vin is not pulling up in the recall. I also found out from other services that they are fixing this a lot with the model and the manufacturer won’t take responsibility. If this isn’t fixed my car will catch fire.
Mfg Campaign: 11554425
Recall Date: Nov 9, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My car had a coolant leak and started overheating and i immediately took it to the dealership. It was found that the water pump and coolant was leaking in the front and back and the temp gauge was broken. This car has less than 68k miles and shouldn’t happen. I found a recall with the same vehicle but my vin is not pulling up in the recall. I also found out from other services that they are fixing this a lot with the model and the manufacturer won’t take responsibility. If this isn’t fixed my car will catch fire.
Corrective Action:
My car had a coolant leak and started overheating and i immediately took it to the dealership. It was found that the water pump and coolant was leaking in the front and back and the temp gauge was broken. This car has less than 68k miles and shouldn’t happen. I found a recall with the same vehicle but my vin is not pulling up in the recall. I also found out from other services that they are fixing this a lot with the model and the manufacturer won’t take responsibility. If this isn’t fixed my car will catch fire.
Additional Notes:
My car had a coolant leak and started overheating and i immediately took it to the dealership. It was found that the water pump and coolant was leaking in the front and back and the temp gauge was broken. This car has less than 68k miles and shouldn’t happen. I found a recall with the same vehicle but my vin is not pulling up in the recall. I also found out from other services that they are fixing this a lot with the model and the manufacturer won’t take responsibility. If this isn’t fixed my car will catch fire.
Mfg Campaign: 11554425
Recall Date: Nov 9, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Safety feature: Day time running led light is not working properly. Turns on when the engine starts but then cuts off. The problem is that in order to repair the issue the whole headlight assembly has to be replaced. The dealer refuses to replace the assembly under the extended warranty because they indicate led lights aren’t covered. Due to the complexity of the issue and the cost of the part, the life expectancy of the part should last well past 5 years. All other dealerships cover the replacement of this part under their extended warranty as it is a common issue.
Corrective Action:
Safety feature: Day time running led light is not working properly. Turns on when the engine starts but then cuts off. The problem is that in order to repair the issue the whole headlight assembly has to be replaced. The dealer refuses to replace the assembly under the extended warranty because they indicate led lights aren’t covered. Due to the complexity of the issue and the cost of the part, the life expectancy of the part should last well past 5 years. All other dealerships cover the replacement of this part under their extended warranty as it is a common issue.
Additional Notes:
Safety feature: Day time running led light is not working properly. Turns on when the engine starts but then cuts off. The problem is that in order to repair the issue the whole headlight assembly has to be replaced. The dealer refuses to replace the assembly under the extended warranty because they indicate led lights aren’t covered. Due to the complexity of the issue and the cost of the part, the life expectancy of the part should last well past 5 years. All other dealerships cover the replacement of this part under their extended warranty as it is a common issue.
Mfg Campaign: 11539256
Recall Date: Aug 17, 2023
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