Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023 Land Rover Range Rover Sport vehicles. Moisture may accumulate in the right-side tailgate and body mounted lights, which can cause the right-side exterior vehicle lights, including the brake, outer marker, reversing, and turn indicator lights to fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N830
Recall Date: Dec 21, 2023
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2022-2023 Land Rover Range Rover and 2023 Land Rover Range Rover Sport vehicles. The second-row seat armrest storage compartment latch may fail, allowing the objects from within to be unsecured in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N789
Recall Date: May 4, 2023
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023 Land Rover Range Rover Sport vehicles. The vehicles are equipped with incorrect rear taillights that do not illuminate correctly. In addition, the brake lights may not illuminate correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N782
Recall Date: Apr 6, 2023
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2023 Range Rover Sport, 2020-2023 Range Rover, Defender, 2022-2023 Discovery, and 2023 Range Rover Velar vehicles. The engine cam carrier oil channel may be blocked, which can lead to an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N763
Recall Date: Feb 2, 2023
Consumer Complaints
17 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle lags using the accelerator. If you press the gas it taskes 10 seconds for the vehicle to begin moving unless you give it around 40% accelerator then it jumps uncontrollably forward. This happens everyday. I drive this vehicle constantly and the more I drive it the worse it gets. I feel the electric traction motor doesn't engage because of any number of reasons. I bring it to the shop and they charge the battery. After that it works fine for a few days then begins again.
Corrective Action:
My vehicle lags using the accelerator. If you press the gas it taskes 10 seconds for the vehicle to begin moving unless you give it around 40% accelerator then it jumps uncontrollably forward. This happens everyday. I drive this vehicle constantly and the more I drive it the worse it gets. I feel the electric traction motor doesn't engage because of any number of reasons. I bring it to the shop and they charge the battery. After that it works fine for a few days then begins again.
Additional Notes:
My vehicle lags using the accelerator. If you press the gas it taskes 10 seconds for the vehicle to begin moving unless you give it around 40% accelerator then it jumps uncontrollably forward. This happens everyday. I drive this vehicle constantly and the more I drive it the worse it gets. I feel the electric traction motor doesn't engage because of any number of reasons. I bring it to the shop and they charge the battery. After that it works fine for a few days then begins again.
Mfg Campaign: 11672656
Recall Date: Jul 11, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle lags using the accelerator. If you press the gas it taskes 10 seconds for the vehicle to begin moving unless you give it around 40% accelerator then it jumps uncontrollably forward. This happens everyday. I drive this vehicle constantly and the more I drive it the worse it gets. I feel the electric traction motor doesn't engage because of any number of reasons. I bring it to the shop and they charge the battery. After that it works fine for a few days then begins again.
Corrective Action:
My vehicle lags using the accelerator. If you press the gas it taskes 10 seconds for the vehicle to begin moving unless you give it around 40% accelerator then it jumps uncontrollably forward. This happens everyday. I drive this vehicle constantly and the more I drive it the worse it gets. I feel the electric traction motor doesn't engage because of any number of reasons. I bring it to the shop and they charge the battery. After that it works fine for a few days then begins again.
Additional Notes:
My vehicle lags using the accelerator. If you press the gas it taskes 10 seconds for the vehicle to begin moving unless you give it around 40% accelerator then it jumps uncontrollably forward. This happens everyday. I drive this vehicle constantly and the more I drive it the worse it gets. I feel the electric traction motor doesn't engage because of any number of reasons. I bring it to the shop and they charge the battery. After that it works fine for a few days then begins again.
Mfg Campaign: 11672656
Recall Date: Jul 11, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle as well received an electric fault message shortly before loosing all electrical power. When I say all I mean all as if someone removed the battery from the car. The issue that was described to me from the service department was the low voltage (12v) to high voltage (48v) I think dc to dc converter shorted out. They said this was the first device after the battery and contained all the battery saftey circuits. It allowed the LiFo battery to reach zero volts and they didn't replace the battery afterwards. When this happened I lost all power steering, lights, ability to use the roadside assistance.
Corrective Action:
My vehicle as well received an electric fault message shortly before loosing all electrical power. When I say all I mean all as if someone removed the battery from the car. The issue that was described to me from the service department was the low voltage (12v) to high voltage (48v) I think dc to dc converter shorted out. They said this was the first device after the battery and contained all the battery saftey circuits. It allowed the LiFo battery to reach zero volts and they didn't replace the battery afterwards. When this happened I lost all power steering, lights, ability to use the roadside assistance.
Additional Notes:
My vehicle as well received an electric fault message shortly before loosing all electrical power. When I say all I mean all as if someone removed the battery from the car. The issue that was described to me from the service department was the low voltage (12v) to high voltage (48v) I think dc to dc converter shorted out. They said this was the first device after the battery and contained all the battery saftey circuits. It allowed the LiFo battery to reach zero volts and they didn't replace the battery afterwards. When this happened I lost all power steering, lights, ability to use the roadside assistance.
Mfg Campaign: 11672663
Recall Date: Jul 11, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle as well received an electric fault message shortly before loosing all electrical power. When I say all I mean all as if someone removed the battery from the car. The issue that was described to me from the service department was the low voltage (12v) to high voltage (48v) I think dc to dc converter shorted out. They said this was the first device after the battery and contained all the battery saftey circuits. It allowed the LiFo battery to reach zero volts and they didn't replace the battery afterwards. When this happened I lost all power steering, lights, ability to use the roadside assistance.
Corrective Action:
My vehicle as well received an electric fault message shortly before loosing all electrical power. When I say all I mean all as if someone removed the battery from the car. The issue that was described to me from the service department was the low voltage (12v) to high voltage (48v) I think dc to dc converter shorted out. They said this was the first device after the battery and contained all the battery saftey circuits. It allowed the LiFo battery to reach zero volts and they didn't replace the battery afterwards. When this happened I lost all power steering, lights, ability to use the roadside assistance.
Additional Notes:
My vehicle as well received an electric fault message shortly before loosing all electrical power. When I say all I mean all as if someone removed the battery from the car. The issue that was described to me from the service department was the low voltage (12v) to high voltage (48v) I think dc to dc converter shorted out. They said this was the first device after the battery and contained all the battery saftey circuits. It allowed the LiFo battery to reach zero volts and they didn't replace the battery afterwards. When this happened I lost all power steering, lights, ability to use the roadside assistance.
Mfg Campaign: 11672663
Recall Date: Jul 11, 2025
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracks spontaneously. In addition, there is an optical defect in the windshield glass that distorts visibility and is a safety hazard.
Corrective Action:
Windshield cracks spontaneously. In addition, there is an optical defect in the windshield glass that distorts visibility and is a safety hazard.
Additional Notes:
Windshield cracks spontaneously. In addition, there is an optical defect in the windshield glass that distorts visibility and is a safety hazard.
Mfg Campaign: 11621873
Recall Date: Oct 25, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Less than 2 hours before my car completely shut down while driving, I received an error message stating "Stop safely. Electrical fault detected." I immediately reached out to the service department who told they didn't think the car would have any additional issues and that I should bring it to the shop on Monday (the incident happened on Saturday). While driving down an entrance ramp to a major highway, my car shut completely off leaving me with no steering, brakes, emergency brakes, hazards or anything--completely dead to the point where absolutely nothing worked. I had to do my best to steer a dead car down an entrance ramp and onto a grassy area on the side of the highway as to avoid being hit by another vehicle or crashing into a vehicle or tree. The safety of myself and my family was put at risk because the car completely shut down leaving no emergency equipment for me to use. I had cars behind me, in front of me, and beside me on a busy highway with a speed limit of 70 mph. I was also going down a ramp with no brakes. At first I thought it was the battery as did the dealership, then they suspected the generator, then they said it was the converter. They were able to produce the same problem after the generator was replaced and the car only ran for 15 minutes. Unfortunately we sold the car within 2 weeks of the incident because we no longer felt safe, and the manufacturer has been replacing one part at a time with the most important part being on back order with no indication of when it will arrive.
Corrective Action:
Less than 2 hours before my car completely shut down while driving, I received an error message stating "Stop safely. Electrical fault detected." I immediately reached out to the service department who told they didn't think the car would have any additional issues and that I should bring it to the shop on Monday (the incident happened on Saturday). While driving down an entrance ramp to a major highway, my car shut completely off leaving me with no steering, brakes, emergency brakes, hazards or anything--completely dead to the point where absolutely nothing worked. I had to do my best to steer a dead car down an entrance ramp and onto a grassy area on the side of the highway as to avoid being hit by another vehicle or crashing into a vehicle or tree. The safety of myself and my family was put at risk because the car completely shut down leaving no emergency equipment for me to use. I had cars behind me, in front of me, and beside me on a busy highway with a speed limit of 70 mph. I was also going down a ramp with no brakes. At first I thought it was the battery as did the dealership, then they suspected the generator, then they said it was the converter. They were able to produce the same problem after the generator was replaced and the car only ran for 15 minutes. Unfortunately we sold the car within 2 weeks of the incident because we no longer felt safe, and the manufacturer has been replacing one part at a time with the most important part being on back order with no indication of when it will arrive.
Additional Notes:
Less than 2 hours before my car completely shut down while driving, I received an error message stating "Stop safely. Electrical fault detected." I immediately reached out to the service department who told they didn't think the car would have any additional issues and that I should bring it to the shop on Monday (the incident happened on Saturday). While driving down an entrance ramp to a major highway, my car shut completely off leaving me with no steering, brakes, emergency brakes, hazards or anything--completely dead to the point where absolutely nothing worked. I had to do my best to steer a dead car down an entrance ramp and onto a grassy area on the side of the highway as to avoid being hit by another vehicle or crashing into a vehicle or tree. The safety of myself and my family was put at risk because the car completely shut down leaving no emergency equipment for me to use. I had cars behind me, in front of me, and beside me on a busy highway with a speed limit of 70 mph. I was also going down a ramp with no brakes. At first I thought it was the battery as did the dealership, then they suspected the generator, then they said it was the converter. They were able to produce the same problem after the generator was replaced and the car only ran for 15 minutes. Unfortunately we sold the car within 2 weeks of the incident because we no longer felt safe, and the manufacturer has been replacing one part at a time with the most important part being on back order with no indication of when it will arrive.
Mfg Campaign: 11590920
Recall Date: May 27, 2024
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
Less than 2 hours before my car completely shut down while driving, I received an error message stating "Stop safely. Electrical fault detected." I immediately reached out to the service department who told they didn't think the car would have any additional issues and that I should bring it to the shop on Monday (the incident happened on Saturday). While driving down an entrance ramp to a major highway, my car shut completely off leaving me with no steering, brakes, emergency brakes, hazards or anything--completely dead to the point where absolutely nothing worked. I had to do my best to steer a dead car down an entrance ramp and onto a grassy area on the side of the highway as to avoid being hit by another vehicle or crashing into a vehicle or tree. The safety of myself and my family was put at risk because the car completely shut down leaving no emergency equipment for me to use. I had cars behind me, in front of me, and beside me on a busy highway with a speed limit of 70 mph. I was also going down a ramp with no brakes. At first I thought it was the battery as did the dealership, then they suspected the generator, then they said it was the converter. They were able to produce the same problem after the generator was replaced and the car only ran for 15 minutes. Unfortunately we sold the car within 2 weeks of the incident because we no longer felt safe, and the manufacturer has been replacing one part at a time with the most important part being on back order with no indication of when it will arrive.
Corrective Action:
Less than 2 hours before my car completely shut down while driving, I received an error message stating "Stop safely. Electrical fault detected." I immediately reached out to the service department who told they didn't think the car would have any additional issues and that I should bring it to the shop on Monday (the incident happened on Saturday). While driving down an entrance ramp to a major highway, my car shut completely off leaving me with no steering, brakes, emergency brakes, hazards or anything--completely dead to the point where absolutely nothing worked. I had to do my best to steer a dead car down an entrance ramp and onto a grassy area on the side of the highway as to avoid being hit by another vehicle or crashing into a vehicle or tree. The safety of myself and my family was put at risk because the car completely shut down leaving no emergency equipment for me to use. I had cars behind me, in front of me, and beside me on a busy highway with a speed limit of 70 mph. I was also going down a ramp with no brakes. At first I thought it was the battery as did the dealership, then they suspected the generator, then they said it was the converter. They were able to produce the same problem after the generator was replaced and the car only ran for 15 minutes. Unfortunately we sold the car within 2 weeks of the incident because we no longer felt safe, and the manufacturer has been replacing one part at a time with the most important part being on back order with no indication of when it will arrive.
Additional Notes:
Less than 2 hours before my car completely shut down while driving, I received an error message stating "Stop safely. Electrical fault detected." I immediately reached out to the service department who told they didn't think the car would have any additional issues and that I should bring it to the shop on Monday (the incident happened on Saturday). While driving down an entrance ramp to a major highway, my car shut completely off leaving me with no steering, brakes, emergency brakes, hazards or anything--completely dead to the point where absolutely nothing worked. I had to do my best to steer a dead car down an entrance ramp and onto a grassy area on the side of the highway as to avoid being hit by another vehicle or crashing into a vehicle or tree. The safety of myself and my family was put at risk because the car completely shut down leaving no emergency equipment for me to use. I had cars behind me, in front of me, and beside me on a busy highway with a speed limit of 70 mph. I was also going down a ramp with no brakes. At first I thought it was the battery as did the dealership, then they suspected the generator, then they said it was the converter. They were able to produce the same problem after the generator was replaced and the car only ran for 15 minutes. Unfortunately we sold the car within 2 weeks of the incident because we no longer felt safe, and the manufacturer has been replacing one part at a time with the most important part being on back order with no indication of when it will arrive.
Mfg Campaign: 11590920
Recall Date: May 27, 2024
Jaguar Land Rover North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Less than 2 hours before my car completely shut down while driving, I received an error message stating "Stop safely. Electrical fault detected." I immediately reached out to the service department who told they didn't think the car would have any additional issues and that I should bring it to the shop on Monday (the incident happened on Saturday). While driving down an entrance ramp to a major highway, my car shut completely off leaving me with no steering, brakes, emergency brakes, hazards or anything--completely dead to the point where absolutely nothing worked. I had to do my best to steer a dead car down an entrance ramp and onto a grassy area on the side of the highway as to avoid being hit by another vehicle or crashing into a vehicle or tree. The safety of myself and my family was put at risk because the car completely shut down leaving no emergency equipment for me to use. I had cars behind me, in front of me, and beside me on a busy highway with a speed limit of 70 mph. I was also going down a ramp with no brakes. At first I thought it was the battery as did the dealership, then they suspected the generator, then they said it was the converter. They were able to produce the same problem after the generator was replaced and the car only ran for 15 minutes. Unfortunately we sold the car within 2 weeks of the incident because we no longer felt safe, and the manufacturer has been replacing one part at a time with the most important part being on back order with no indication of when it will arrive.
Corrective Action:
Less than 2 hours before my car completely shut down while driving, I received an error message stating "Stop safely. Electrical fault detected." I immediately reached out to the service department who told they didn't think the car would have any additional issues and that I should bring it to the shop on Monday (the incident happened on Saturday). While driving down an entrance ramp to a major highway, my car shut completely off leaving me with no steering, brakes, emergency brakes, hazards or anything--completely dead to the point where absolutely nothing worked. I had to do my best to steer a dead car down an entrance ramp and onto a grassy area on the side of the highway as to avoid being hit by another vehicle or crashing into a vehicle or tree. The safety of myself and my family was put at risk because the car completely shut down leaving no emergency equipment for me to use. I had cars behind me, in front of me, and beside me on a busy highway with a speed limit of 70 mph. I was also going down a ramp with no brakes. At first I thought it was the battery as did the dealership, then they suspected the generator, then they said it was the converter. They were able to produce the same problem after the generator was replaced and the car only ran for 15 minutes. Unfortunately we sold the car within 2 weeks of the incident because we no longer felt safe, and the manufacturer has been replacing one part at a time with the most important part being on back order with no indication of when it will arrive.
Additional Notes:
Less than 2 hours before my car completely shut down while driving, I received an error message stating "Stop safely. Electrical fault detected." I immediately reached out to the service department who told they didn't think the car would have any additional issues and that I should bring it to the shop on Monday (the incident happened on Saturday). While driving down an entrance ramp to a major highway, my car shut completely off leaving me with no steering, brakes, emergency brakes, hazards or anything--completely dead to the point where absolutely nothing worked. I had to do my best to steer a dead car down an entrance ramp and onto a grassy area on the side of the highway as to avoid being hit by another vehicle or crashing into a vehicle or tree. The safety of myself and my family was put at risk because the car completely shut down leaving no emergency equipment for me to use. I had cars behind me, in front of me, and beside me on a busy highway with a speed limit of 70 mph. I was also going down a ramp with no brakes. At first I thought it was the battery as did the dealership, then they suspected the generator, then they said it was the converter. They were able to produce the same problem after the generator was replaced and the car only ran for 15 minutes. Unfortunately we sold the car within 2 weeks of the incident because we no longer felt safe, and the manufacturer has been replacing one part at a time with the most important part being on back order with no indication of when it will arrive.
Mfg Campaign: 11590920
Recall Date: May 27, 2024
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
Car started flashing "Lane assist not available" and steering wheel locked out.. it seems like no power steering anymore.. i am taking it to dealership but could been a major accident.
Corrective Action:
Car started flashing "Lane assist not available" and steering wheel locked out.. it seems like no power steering anymore.. i am taking it to dealership but could been a major accident.
Additional Notes:
Car started flashing "Lane assist not available" and steering wheel locked out.. it seems like no power steering anymore.. i am taking it to dealership but could been a major accident.
Mfg Campaign: 11578199
Recall Date: Mar 19, 2024
Jaguar Land Rover North America, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Car started flashing "Lane assist not available" and steering wheel locked out.. it seems like no power steering anymore.. i am taking it to dealership but could been a major accident.
Corrective Action:
Car started flashing "Lane assist not available" and steering wheel locked out.. it seems like no power steering anymore.. i am taking it to dealership but could been a major accident.
Additional Notes:
Car started flashing "Lane assist not available" and steering wheel locked out.. it seems like no power steering anymore.. i am taking it to dealership but could been a major accident.
Mfg Campaign: 11578199
Recall Date: Mar 19, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car had a warning light in December “stop safely electrical fault detected” Land Rover dealership told me nothing was wrong, except I don’t drive enough & the battery was low. Eventually, the warning went away. This week, the warning light was back, along with additional warnings. The car literally shut down & quit working while it was running. I was sitting in a drive-through. I could not put it in park or drive. Extremely dangerous!!! I had to tow it to the dealership. Again we were told that I don’t drive the car enough. i’ve had it for 5 months and it only has 3000 miles. We refused to accept that as an answer. Eventually, they said there was an update needed. I still do not feel this car is safe.
Corrective Action:
The car had a warning light in December “stop safely electrical fault detected” Land Rover dealership told me nothing was wrong, except I don’t drive enough & the battery was low. Eventually, the warning went away. This week, the warning light was back, along with additional warnings. The car literally shut down & quit working while it was running. I was sitting in a drive-through. I could not put it in park or drive. Extremely dangerous!!! I had to tow it to the dealership. Again we were told that I don’t drive the car enough. i’ve had it for 5 months and it only has 3000 miles. We refused to accept that as an answer. Eventually, they said there was an update needed. I still do not feel this car is safe.
Additional Notes:
The car had a warning light in December “stop safely electrical fault detected” Land Rover dealership told me nothing was wrong, except I don’t drive enough & the battery was low. Eventually, the warning went away. This week, the warning light was back, along with additional warnings. The car literally shut down & quit working while it was running. I was sitting in a drive-through. I could not put it in park or drive. Extremely dangerous!!! I had to tow it to the dealership. Again we were told that I don’t drive the car enough. i’ve had it for 5 months and it only has 3000 miles. We refused to accept that as an answer. Eventually, they said there was an update needed. I still do not feel this car is safe.
Mfg Campaign: 11570978
Recall Date: Feb 9, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The car had a warning light in December “stop safely electrical fault detected” Land Rover dealership told me nothing was wrong, except I don’t drive enough & the battery was low. Eventually, the warning went away. This week, the warning light was back, along with additional warnings. The car literally shut down & quit working while it was running. I was sitting in a drive-through. I could not put it in park or drive. Extremely dangerous!!! I had to tow it to the dealership. Again we were told that I don’t drive the car enough. i’ve had it for 5 months and it only has 3000 miles. We refused to accept that as an answer. Eventually, they said there was an update needed. I still do not feel this car is safe.
Corrective Action:
The car had a warning light in December “stop safely electrical fault detected” Land Rover dealership told me nothing was wrong, except I don’t drive enough & the battery was low. Eventually, the warning went away. This week, the warning light was back, along with additional warnings. The car literally shut down & quit working while it was running. I was sitting in a drive-through. I could not put it in park or drive. Extremely dangerous!!! I had to tow it to the dealership. Again we were told that I don’t drive the car enough. i’ve had it for 5 months and it only has 3000 miles. We refused to accept that as an answer. Eventually, they said there was an update needed. I still do not feel this car is safe.
Additional Notes:
The car had a warning light in December “stop safely electrical fault detected” Land Rover dealership told me nothing was wrong, except I don’t drive enough & the battery was low. Eventually, the warning went away. This week, the warning light was back, along with additional warnings. The car literally shut down & quit working while it was running. I was sitting in a drive-through. I could not put it in park or drive. Extremely dangerous!!! I had to tow it to the dealership. Again we were told that I don’t drive the car enough. i’ve had it for 5 months and it only has 3000 miles. We refused to accept that as an answer. Eventually, they said there was an update needed. I still do not feel this car is safe.
Mfg Campaign: 11570978
Recall Date: Feb 9, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car had a warning light in December “stop safely electrical fault detected” Land Rover dealership told me nothing was wrong, except I don’t drive enough & the battery was low. Eventually, the warning went away. This week, the warning light was back, along with additional warnings. The car literally shut down & quit working while it was running. I was sitting in a drive-through. I could not put it in park or drive. Extremely dangerous!!! I had to tow it to the dealership. Again we were told that I don’t drive the car enough. i’ve had it for 5 months and it only has 3000 miles. We refused to accept that as an answer. Eventually, they said there was an update needed. I still do not feel this car is safe.
Corrective Action:
The car had a warning light in December “stop safely electrical fault detected” Land Rover dealership told me nothing was wrong, except I don’t drive enough & the battery was low. Eventually, the warning went away. This week, the warning light was back, along with additional warnings. The car literally shut down & quit working while it was running. I was sitting in a drive-through. I could not put it in park or drive. Extremely dangerous!!! I had to tow it to the dealership. Again we were told that I don’t drive the car enough. i’ve had it for 5 months and it only has 3000 miles. We refused to accept that as an answer. Eventually, they said there was an update needed. I still do not feel this car is safe.
Additional Notes:
The car had a warning light in December “stop safely electrical fault detected” Land Rover dealership told me nothing was wrong, except I don’t drive enough & the battery was low. Eventually, the warning went away. This week, the warning light was back, along with additional warnings. The car literally shut down & quit working while it was running. I was sitting in a drive-through. I could not put it in park or drive. Extremely dangerous!!! I had to tow it to the dealership. Again we were told that I don’t drive the car enough. i’ve had it for 5 months and it only has 3000 miles. We refused to accept that as an answer. Eventually, they said there was an update needed. I still do not feel this car is safe.
Mfg Campaign: 11570978
Recall Date: Feb 9, 2024
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 Land Rover Range Rover Sport. The contact stated that while driving at unknown speeds, the brake warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the brake pads needed to be replaced. The vehicle was not repaired due to the parts being backordered. The manufacturer was contacted, who informed him not to drive the vehicle. but no further assistance was provided. The approximate failure mileage was 13,000. The VIN was not available.
Corrective Action:
The contact owns a 2023 Land Rover Range Rover Sport. The contact stated that while driving at unknown speeds, the brake warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the brake pads needed to be replaced. The vehicle was not repaired due to the parts being backordered. The manufacturer was contacted, who informed him not to drive the vehicle. but no further assistance was provided. The approximate failure mileage was 13,000. The VIN was not available.
Additional Notes:
The contact owns a 2023 Land Rover Range Rover Sport. The contact stated that while driving at unknown speeds, the brake warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the brake pads needed to be replaced. The vehicle was not repaired due to the parts being backordered. The manufacturer was contacted, who informed him not to drive the vehicle. but no further assistance was provided. The approximate failure mileage was 13,000. The VIN was not available.
Mfg Campaign: 11560930
Recall Date: Dec 19, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sadly, I have to report that I have not had my truck for more than 2 weeks and I had to already bring it to the dealerships for diagnostic evaluation for an Electrical fault detection message. As per the service department the vehicle needs a new Alternator. Hence, needing an alternator replacement when the vehicle has less than 200 miles is of great concern for the safety of my family and myself because this may have resulted from a manufacturer's safety-related defect? Or problem. I am hoping nothing major goes wrong with the vehicle after this initial repair other than regular maintenance and regular usage repairs. Needless to say, I am very disappointed and rethinking my automotive purchase. In addition, this is a great inconvenience to me. The vehicle currently at dealership for Alternator part replacement.
Corrective Action:
Sadly, I have to report that I have not had my truck for more than 2 weeks and I had to already bring it to the dealerships for diagnostic evaluation for an Electrical fault detection message. As per the service department the vehicle needs a new Alternator. Hence, needing an alternator replacement when the vehicle has less than 200 miles is of great concern for the safety of my family and myself because this may have resulted from a manufacturer's safety-related defect? Or problem. I am hoping nothing major goes wrong with the vehicle after this initial repair other than regular maintenance and regular usage repairs. Needless to say, I am very disappointed and rethinking my automotive purchase. In addition, this is a great inconvenience to me. The vehicle currently at dealership for Alternator part replacement.
Additional Notes:
Sadly, I have to report that I have not had my truck for more than 2 weeks and I had to already bring it to the dealerships for diagnostic evaluation for an Electrical fault detection message. As per the service department the vehicle needs a new Alternator. Hence, needing an alternator replacement when the vehicle has less than 200 miles is of great concern for the safety of my family and myself because this may have resulted from a manufacturer's safety-related defect? Or problem. I am hoping nothing major goes wrong with the vehicle after this initial repair other than regular maintenance and regular usage repairs. Needless to say, I am very disappointed and rethinking my automotive purchase. In addition, this is a great inconvenience to me. The vehicle currently at dealership for Alternator part replacement.
Mfg Campaign: 11547358
Recall Date: Sep 29, 2023
Jaguar Land Rover North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Adaptive Cruise Control does not recognize (at times) stopped cars. SUV will accelerate into a stopped car. Similar problem on the NJ Turnpike traveling 65 mph with Adaptive Cruise Control. All lanes had a meaningful slow down and SUV continued to accelerate into slowdown. Almost had an accident and had to slam on the breaks. There was NO collision warning (should he alerted). The Lane Assist is buggy and pushes against my natural steering for no reason. It’s constantly trying to steer against my 2 handed steering.
Corrective Action:
Adaptive Cruise Control does not recognize (at times) stopped cars. SUV will accelerate into a stopped car. Similar problem on the NJ Turnpike traveling 65 mph with Adaptive Cruise Control. All lanes had a meaningful slow down and SUV continued to accelerate into slowdown. Almost had an accident and had to slam on the breaks. There was NO collision warning (should he alerted). The Lane Assist is buggy and pushes against my natural steering for no reason. It’s constantly trying to steer against my 2 handed steering.
Additional Notes:
Adaptive Cruise Control does not recognize (at times) stopped cars. SUV will accelerate into a stopped car. Similar problem on the NJ Turnpike traveling 65 mph with Adaptive Cruise Control. All lanes had a meaningful slow down and SUV continued to accelerate into slowdown. Almost had an accident and had to slam on the breaks. There was NO collision warning (should he alerted). The Lane Assist is buggy and pushes against my natural steering for no reason. It’s constantly trying to steer against my 2 handed steering.
Mfg Campaign: 11494643
Recall Date: Nov 22, 2022
Jaguar Land Rover North America, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Adaptive Cruise Control does not recognize (at times) stopped cars. SUV will accelerate into a stopped car. Similar problem on the NJ Turnpike traveling 65 mph with Adaptive Cruise Control. All lanes had a meaningful slow down and SUV continued to accelerate into slowdown. Almost had an accident and had to slam on the breaks. There was NO collision warning (should he alerted). The Lane Assist is buggy and pushes against my natural steering for no reason. It’s constantly trying to steer against my 2 handed steering.
Corrective Action:
Adaptive Cruise Control does not recognize (at times) stopped cars. SUV will accelerate into a stopped car. Similar problem on the NJ Turnpike traveling 65 mph with Adaptive Cruise Control. All lanes had a meaningful slow down and SUV continued to accelerate into slowdown. Almost had an accident and had to slam on the breaks. There was NO collision warning (should he alerted). The Lane Assist is buggy and pushes against my natural steering for no reason. It’s constantly trying to steer against my 2 handed steering.
Additional Notes:
Adaptive Cruise Control does not recognize (at times) stopped cars. SUV will accelerate into a stopped car. Similar problem on the NJ Turnpike traveling 65 mph with Adaptive Cruise Control. All lanes had a meaningful slow down and SUV continued to accelerate into slowdown. Almost had an accident and had to slam on the breaks. There was NO collision warning (should he alerted). The Lane Assist is buggy and pushes against my natural steering for no reason. It’s constantly trying to steer against my 2 handed steering.
Mfg Campaign: 11494643
Recall Date: Nov 22, 2022
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Valencia, CA • 36 yrs
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