LAND ROVER RANGE ROVER SPORT 2020

Complete listing of complaints and recalls for this vehicle

43
Complaints
29
Recalls

Complaints & Recalls

43 Complaints 29 Recalls

Official Safety Recalls - Important!

29 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jaguar Land Rover North America, Llc
NHTSA Campaign: 24V364000 SAFETY RECALL
22.3K Vehicles Affected
Recall Date: May 23, 2024
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018-2022 Range Rover Sport vehicles equipped with a Surround Camera System. Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect the rearview camera for damage. If no damage is found, the camera will be fitted with a new seal. If damage is found, the camera will be replaced and calibrated. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N901. These vehicles were previously recalled under 24V-023 for this same issue and will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N901
Notice Date: Jul 18, 2024
Recall Date: May 23, 2024
Jaguar Land Rover North America, Llc
NHTSA Campaign: 24V023000 SAFETY RECALL
58.7K Vehicles Affected
Recall Date: Jan 18, 2024
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018-2022 Range Rover and Range Rover Sport vehicles equipped with a Surround Camera System. Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect the rearview camera and add a new seal or replace the camera, free of charge. Owner notification letters were mailed to Range Rover owners March 4, 2024. Interim notification letters were mailed to Range Rover Sport owners March 7, 2024. Range Rover Sport owners will receive a second notice once remedy parts become available. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N778.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N778
Notice Date: Mar 4, 2024
Recall Date: Jan 18, 2024
Jaguar Land Rover North America, Llc
NHTSA Campaign: 23V044000 SAFETY RECALL
6.7K Vehicles Affected
Recall Date: Feb 2, 2023
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2023 Range Rover Sport, 2020-2023 Range Rover, Defender, 2022-2023 Discovery, and 2023 Range Rover Velar vehicles. The engine cam carrier oil channel may be blocked, which can lead to an oil leak.

Potential Risk:
An oil leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace the engine cam carrier and related components as necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N763.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N763
Notice Date: Mar 29, 2023
Recall Date: Feb 2, 2023
Jaguar Land Rover North America, Llc
NHTSA Campaign: 21V117000 SAFETY RECALL
26.8K Vehicles Affected
Recall Date: Feb 25, 2021
Safety Issue:

Jaguar Land Rover North America, LLC. (Land Rover) is recalling certain 2018-2020 Range Rover, Range Rover Sport, Discovery, and Range Rover Velar vehicles. The Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
The driver may be unaware that the high beams are illuminated, reducing visibility for oncoming traffic, and increasing the risk of a crash.
FREE Recall Solution:
Land Rover will notify owners, and dealers will update the vehicle software, free of charge. The recall began April 7, 2021. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N556.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N556
Notice Date: Apr 7, 2021
Recall Date: Feb 25, 2021
Jaguar Land Rover North America, Llc
NHTSA Campaign: 20V585000 SAFETY RECALL
11.2K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2021 Range Rover Sport vehicles equipped with 20-inch, 21-inch, or 22-inch wheels. The Tire Pressure Monitoring System (TPMS) recommended pressure has been set incorrectly in the instrument cluster. As a result, the TPMS warning light will not illuminate when tire pressure reaches 25% below the cold inflation pressure stated on the tire placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Drivers may unknowingly operate the vehicle with low tire pressure, possibly causing tire tread separation, thereby increasing the risk of a crash.
FREE Recall Solution:
Land Rover will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began November 2, 2020. Owners may contact Land Rover customer service at 1-800-369-1000. Land Rover's number for this recall is N494.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N494
Notice Date: Nov 2, 2020
Recall Date: Sep 24, 2020
Jaguar Land Rover North America, Llc
NHTSA Campaign: 20V586000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2021 Range Rover Sport vehicles equipped with 19-inch wheels. The tire inflation pressure label and the tire placard label state the incorrect tire pressures for the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
Failure to inflate tires to the correct pressure could lead to loss of vehicle stability and control, increasing the risk of a crash.
FREE Recall Solution:
Land Rover will notify owners, and dealers will apply the correct labels, free of charge. The recall began October 30, 2020. Owners may contact Land Rover customer service at 1-800-369-1000. Land Rover's number for this recall is N491.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N491
Notice Date: Oct 30, 2020
Recall Date: Sep 24, 2020

Consumer Complaints

43 Complaints
Jaguar Land Rover North America, Llc
Campaign: 11676894 Other
Jul 29, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I am reporting a significant safety issue related to my 2020 Land Rover Range Rover Sport involving sunroof water intrusion that has caused serious electrical failures throughout the vehicle. Shortly after owning the vehicle, I began to notice water leaking from the sunroof area, which has now caused malfunctions in the electrical system. These include: •Unresponsive or erratic infotainment and dashboard displays •Malfunctioning electronic safety features •Water pooling near or inside the footwell •Warning lights and errors on the instrument panel •Intermittent failure of lights, power seats, and other electronic systems This defect poses a safety hazard because electrical components exposed to water may fail while the vehicle is in operation, possibly leading to loss of vehicle control, disabled safety systems (e.g., airbags or brakes), or electrical shorts that could result in a fire. Upon researching, I discovered that this is a known issue in multiple Land Rover and Range Rover models, including Technical Service Bulletins (TSBs) issued in prior years. It appears to stem from poor drainage design or faulty sunroof seals, and the location of sensitive electronic modules beneath areas prone to leaks. I am requesting that the NHTSA investigate this issue to determine whether it qualifies for a recall, and to ensure Land Rover is held accountable for resolving what appears to be a widespread and dangerous design flaw. Please contact me for additional documentation, photos, or repair records. I am currently working with a dealership, and I may pursue action under New Jersey’s Lemon Law if this is not resolved.

Corrective Action:

I am reporting a significant safety issue related to my 2020 Land Rover Range Rover Sport involving sunroof water intrusion that has caused serious electrical failures throughout the vehicle. Shortly after owning the vehicle, I began to notice water leaking from the sunroof area, which has now caused malfunctions in the electrical system. These include: •Unresponsive or erratic infotainment and dashboard displays •Malfunctioning electronic safety features •Water pooling near or inside the footwell •Warning lights and errors on the instrument panel •Intermittent failure of lights, power seats, and other electronic systems This defect poses a safety hazard because electrical components exposed to water may fail while the vehicle is in operation, possibly leading to loss of vehicle control, disabled safety systems (e.g., airbags or brakes), or electrical shorts that could result in a fire. Upon researching, I discovered that this is a known issue in multiple Land Rover and Range Rover models, including Technical Service Bulletins (TSBs) issued in prior years. It appears to stem from poor drainage design or faulty sunroof seals, and the location of sensitive electronic modules beneath areas prone to leaks. I am requesting that the NHTSA investigate this issue to determine whether it qualifies for a recall, and to ensure Land Rover is held accountable for resolving what appears to be a widespread and dangerous design flaw. Please contact me for additional documentation, photos, or repair records. I am currently working with a dealership, and I may pursue action under New Jersey’s Lemon Law if this is not resolved.

Additional Notes:

I am reporting a significant safety issue related to my 2020 Land Rover Range Rover Sport involving sunroof water intrusion that has caused serious electrical failures throughout the vehicle. Shortly after owning the vehicle, I began to notice water leaking from the sunroof area, which has now caused malfunctions in the electrical system. These include: •Unresponsive or erratic infotainment and dashboard displays •Malfunctioning electronic safety features •Water pooling near or inside the footwell •Warning lights and errors on the instrument panel •Intermittent failure of lights, power seats, and other electronic systems This defect poses a safety hazard because electrical components exposed to water may fail while the vehicle is in operation, possibly leading to loss of vehicle control, disabled safety systems (e.g., airbags or brakes), or electrical shorts that could result in a fire. Upon researching, I discovered that this is a known issue in multiple Land Rover and Range Rover models, including Technical Service Bulletins (TSBs) issued in prior years. It appears to stem from poor drainage design or faulty sunroof seals, and the location of sensitive electronic modules beneath areas prone to leaks. I am requesting that the NHTSA investigate this issue to determine whether it qualifies for a recall, and to ensure Land Rover is held accountable for resolving what appears to be a widespread and dangerous design flaw. Please contact me for additional documentation, photos, or repair records. I am currently working with a dealership, and I may pursue action under New Jersey’s Lemon Law if this is not resolved.

Manufacturer: LAND ROVER
Mfg Campaign: 11676894
Notice Date: Jul 29, 2025
Recall Date: Jul 29, 2025
Jaguar Land Rover North America, Llc
Campaign: 11676894 Other
Jul 29, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I am reporting a significant safety issue related to my 2020 Land Rover Range Rover Sport involving sunroof water intrusion that has caused serious electrical failures throughout the vehicle. Shortly after owning the vehicle, I began to notice water leaking from the sunroof area, which has now caused malfunctions in the electrical system. These include: •Unresponsive or erratic infotainment and dashboard displays •Malfunctioning electronic safety features •Water pooling near or inside the footwell •Warning lights and errors on the instrument panel •Intermittent failure of lights, power seats, and other electronic systems This defect poses a safety hazard because electrical components exposed to water may fail while the vehicle is in operation, possibly leading to loss of vehicle control, disabled safety systems (e.g., airbags or brakes), or electrical shorts that could result in a fire. Upon researching, I discovered that this is a known issue in multiple Land Rover and Range Rover models, including Technical Service Bulletins (TSBs) issued in prior years. It appears to stem from poor drainage design or faulty sunroof seals, and the location of sensitive electronic modules beneath areas prone to leaks. I am requesting that the NHTSA investigate this issue to determine whether it qualifies for a recall, and to ensure Land Rover is held accountable for resolving what appears to be a widespread and dangerous design flaw. Please contact me for additional documentation, photos, or repair records. I am currently working with a dealership, and I may pursue action under New Jersey’s Lemon Law if this is not resolved.

Corrective Action:

I am reporting a significant safety issue related to my 2020 Land Rover Range Rover Sport involving sunroof water intrusion that has caused serious electrical failures throughout the vehicle. Shortly after owning the vehicle, I began to notice water leaking from the sunroof area, which has now caused malfunctions in the electrical system. These include: •Unresponsive or erratic infotainment and dashboard displays •Malfunctioning electronic safety features •Water pooling near or inside the footwell •Warning lights and errors on the instrument panel •Intermittent failure of lights, power seats, and other electronic systems This defect poses a safety hazard because electrical components exposed to water may fail while the vehicle is in operation, possibly leading to loss of vehicle control, disabled safety systems (e.g., airbags or brakes), or electrical shorts that could result in a fire. Upon researching, I discovered that this is a known issue in multiple Land Rover and Range Rover models, including Technical Service Bulletins (TSBs) issued in prior years. It appears to stem from poor drainage design or faulty sunroof seals, and the location of sensitive electronic modules beneath areas prone to leaks. I am requesting that the NHTSA investigate this issue to determine whether it qualifies for a recall, and to ensure Land Rover is held accountable for resolving what appears to be a widespread and dangerous design flaw. Please contact me for additional documentation, photos, or repair records. I am currently working with a dealership, and I may pursue action under New Jersey’s Lemon Law if this is not resolved.

Additional Notes:

I am reporting a significant safety issue related to my 2020 Land Rover Range Rover Sport involving sunroof water intrusion that has caused serious electrical failures throughout the vehicle. Shortly after owning the vehicle, I began to notice water leaking from the sunroof area, which has now caused malfunctions in the electrical system. These include: •Unresponsive or erratic infotainment and dashboard displays •Malfunctioning electronic safety features •Water pooling near or inside the footwell •Warning lights and errors on the instrument panel •Intermittent failure of lights, power seats, and other electronic systems This defect poses a safety hazard because electrical components exposed to water may fail while the vehicle is in operation, possibly leading to loss of vehicle control, disabled safety systems (e.g., airbags or brakes), or electrical shorts that could result in a fire. Upon researching, I discovered that this is a known issue in multiple Land Rover and Range Rover models, including Technical Service Bulletins (TSBs) issued in prior years. It appears to stem from poor drainage design or faulty sunroof seals, and the location of sensitive electronic modules beneath areas prone to leaks. I am requesting that the NHTSA investigate this issue to determine whether it qualifies for a recall, and to ensure Land Rover is held accountable for resolving what appears to be a widespread and dangerous design flaw. Please contact me for additional documentation, photos, or repair records. I am currently working with a dealership, and I may pursue action under New Jersey’s Lemon Law if this is not resolved.

Manufacturer: LAND ROVER
Mfg Campaign: 11676894
Notice Date: Jul 29, 2025
Recall Date: Jul 29, 2025
Jaguar Land Rover North America, Llc
Campaign: 11646519 Other
Mar 5, 2025
Defect Description:

ENGINE

Potential Consequences:

Re-occurring Coolant Issue: 1. 09-24-2021: Coolant light on (Dealer repaired leak at coolant outlet pipe). 2. 09-29-2021: Coolant drained from vehicle/broke down on the road, and had to be pushed from travel lane and towed (Dealer repaired leak at aux coolant pipe). *Dealer left all of the engine cover components in the rear of the trunk and forgot to reinstall them upon vehicle return. 3. 12-2022 or 12-2023 Unkown exact date: Coolant light on (Dealer topped off coolant level) 4. 04-20-2024: Coolant light on (Dealer repaired leak at rear coolant manifold) 5. 03-05-2025: Coolant light on (Currently at dealer for diagnostics and repair)

Corrective Action:

Re-occurring Coolant Issue: 1. 09-24-2021: Coolant light on (Dealer repaired leak at coolant outlet pipe). 2. 09-29-2021: Coolant drained from vehicle/broke down on the road, and had to be pushed from travel lane and towed (Dealer repaired leak at aux coolant pipe). *Dealer left all of the engine cover components in the rear of the trunk and forgot to reinstall them upon vehicle return. 3. 12-2022 or 12-2023 Unkown exact date: Coolant light on (Dealer topped off coolant level) 4. 04-20-2024: Coolant light on (Dealer repaired leak at rear coolant manifold) 5. 03-05-2025: Coolant light on (Currently at dealer for diagnostics and repair)

Additional Notes:

Re-occurring Coolant Issue: 1. 09-24-2021: Coolant light on (Dealer repaired leak at coolant outlet pipe). 2. 09-29-2021: Coolant drained from vehicle/broke down on the road, and had to be pushed from travel lane and towed (Dealer repaired leak at aux coolant pipe). *Dealer left all of the engine cover components in the rear of the trunk and forgot to reinstall them upon vehicle return. 3. 12-2022 or 12-2023 Unkown exact date: Coolant light on (Dealer topped off coolant level) 4. 04-20-2024: Coolant light on (Dealer repaired leak at rear coolant manifold) 5. 03-05-2025: Coolant light on (Currently at dealer for diagnostics and repair)

Manufacturer: LAND ROVER
Mfg Campaign: 11646519
Notice Date: Mar 5, 2025
Recall Date: Mar 5, 2025
Jaguar Land Rover North America, Llc
Campaign: 11634964 Other
Jan 8, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My 2020 Range Rover is leaking coolant and i heard it’s a common problem

Corrective Action:

My 2020 Range Rover is leaking coolant and i heard it’s a common problem

Additional Notes:

My 2020 Range Rover is leaking coolant and i heard it’s a common problem

Manufacturer: LAND ROVER
Mfg Campaign: 11634964
Notice Date: Jan 8, 2025
Recall Date: Jan 8, 2025
Jaguar Land Rover North America, Llc
Campaign: 11634402 Other
Jan 6, 2025
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that while her husband was driving approximately 65 MPH, the vehicle started to lose motive power. The contact stated that her husband depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that there was no warning light illuminated. The contact stated that the vehicle coasted to the side of the highway and stalled. The contact stated that her husband attempted several times before being able to restart the vehicle. The vehicle was driven to the destination; however, after returning to the vehicle, the vehicle failed to restart. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a dealer and was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 46,000.

Corrective Action:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that while her husband was driving approximately 65 MPH, the vehicle started to lose motive power. The contact stated that her husband depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that there was no warning light illuminated. The contact stated that the vehicle coasted to the side of the highway and stalled. The contact stated that her husband attempted several times before being able to restart the vehicle. The vehicle was driven to the destination; however, after returning to the vehicle, the vehicle failed to restart. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a dealer and was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 46,000.

Additional Notes:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that while her husband was driving approximately 65 MPH, the vehicle started to lose motive power. The contact stated that her husband depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that there was no warning light illuminated. The contact stated that the vehicle coasted to the side of the highway and stalled. The contact stated that her husband attempted several times before being able to restart the vehicle. The vehicle was driven to the destination; however, after returning to the vehicle, the vehicle failed to restart. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a dealer and was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 46,000.

Manufacturer: LAND ROVER
Mfg Campaign: 11634402
Notice Date: Jan 6, 2025
Recall Date: Jan 6, 2025
Jaguar Land Rover North America, Llc
Campaign: 11633905 Other
Jan 3, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I took my Range Rover in for a coolant leak, was told there was a Recall on a battery system, the recall was a software update to prevent that battery system from going offline. The system was already offline, and Land Rover North America refuses to honor the intent of the recall, and is refusing to cover the cost to replace that battery system. It only seems logical that if a recall is to prevent an issue from occurring yet the issue has already occurred, they should cover the cost to fix it. Notes form dealer below: RECALL - PERFORM OPEN RECALL # Labor $0.00 1. Unable to perform recall # N861 at this time due to BECM being off line. BECM requires replacement beforerecall can be performed.

Corrective Action:

I took my Range Rover in for a coolant leak, was told there was a Recall on a battery system, the recall was a software update to prevent that battery system from going offline. The system was already offline, and Land Rover North America refuses to honor the intent of the recall, and is refusing to cover the cost to replace that battery system. It only seems logical that if a recall is to prevent an issue from occurring yet the issue has already occurred, they should cover the cost to fix it. Notes form dealer below: RECALL - PERFORM OPEN RECALL # Labor $0.00 1. Unable to perform recall # N861 at this time due to BECM being off line. BECM requires replacement beforerecall can be performed.

Additional Notes:

I took my Range Rover in for a coolant leak, was told there was a Recall on a battery system, the recall was a software update to prevent that battery system from going offline. The system was already offline, and Land Rover North America refuses to honor the intent of the recall, and is refusing to cover the cost to replace that battery system. It only seems logical that if a recall is to prevent an issue from occurring yet the issue has already occurred, they should cover the cost to fix it. Notes form dealer below: RECALL - PERFORM OPEN RECALL # Labor $0.00 1. Unable to perform recall # N861 at this time due to BECM being off line. BECM requires replacement beforerecall can be performed.

Manufacturer: LAND ROVER
Mfg Campaign: 11633905
Notice Date: Jan 3, 2025
Recall Date: Jan 3, 2025
Jaguar Land Rover North America, Llc
Campaign: 11633905 Other
Jan 3, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I took my Range Rover in for a coolant leak, was told there was a Recall on a battery system, the recall was a software update to prevent that battery system from going offline. The system was already offline, and Land Rover North America refuses to honor the intent of the recall, and is refusing to cover the cost to replace that battery system. It only seems logical that if a recall is to prevent an issue from occurring yet the issue has already occurred, they should cover the cost to fix it. Notes form dealer below: RECALL - PERFORM OPEN RECALL # Labor $0.00 1. Unable to perform recall # N861 at this time due to BECM being off line. BECM requires replacement beforerecall can be performed.

Corrective Action:

I took my Range Rover in for a coolant leak, was told there was a Recall on a battery system, the recall was a software update to prevent that battery system from going offline. The system was already offline, and Land Rover North America refuses to honor the intent of the recall, and is refusing to cover the cost to replace that battery system. It only seems logical that if a recall is to prevent an issue from occurring yet the issue has already occurred, they should cover the cost to fix it. Notes form dealer below: RECALL - PERFORM OPEN RECALL # Labor $0.00 1. Unable to perform recall # N861 at this time due to BECM being off line. BECM requires replacement beforerecall can be performed.

Additional Notes:

I took my Range Rover in for a coolant leak, was told there was a Recall on a battery system, the recall was a software update to prevent that battery system from going offline. The system was already offline, and Land Rover North America refuses to honor the intent of the recall, and is refusing to cover the cost to replace that battery system. It only seems logical that if a recall is to prevent an issue from occurring yet the issue has already occurred, they should cover the cost to fix it. Notes form dealer below: RECALL - PERFORM OPEN RECALL # Labor $0.00 1. Unable to perform recall # N861 at this time due to BECM being off line. BECM requires replacement beforerecall can be performed.

Manufacturer: LAND ROVER
Mfg Campaign: 11633905
Notice Date: Jan 3, 2025
Recall Date: Jan 3, 2025
Jaguar Land Rover North America, Llc
Campaign: 11632283 Other
5 Vehicles Affected
Dec 24, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

Vehicle Safety and Functionality Concerns: 1.Steering Issues: Steering remains uncentered and unresponsive despite new tires and alignment at the dealership. Excessive steering margin, particularly dangerous in rainy conditions, leading to steering errors. 2.As the new generation Range Rover Sport in 2020, it has dual exhaust pipes, but only one side works. The dealer just said it was normal, but it is visually estimated that it will cause serious environmental pollution. 3.Lane Keeping Assistance Malfunction: The feature is almost non-functional, failing to keep the vehicle in its lane even under clear weather and road conditions. 4.Self-Closing Door Hazard: Doors lack anti-pinch sensors, causing multiple finger injuries to family members, including a severe incident where a finger was pinched off. This poses a severe safety risk, especially for children.

Corrective Action:

Vehicle Safety and Functionality Concerns: 1.Steering Issues: Steering remains uncentered and unresponsive despite new tires and alignment at the dealership. Excessive steering margin, particularly dangerous in rainy conditions, leading to steering errors. 2.As the new generation Range Rover Sport in 2020, it has dual exhaust pipes, but only one side works. The dealer just said it was normal, but it is visually estimated that it will cause serious environmental pollution. 3.Lane Keeping Assistance Malfunction: The feature is almost non-functional, failing to keep the vehicle in its lane even under clear weather and road conditions. 4.Self-Closing Door Hazard: Doors lack anti-pinch sensors, causing multiple finger injuries to family members, including a severe incident where a finger was pinched off. This poses a severe safety risk, especially for children.

Additional Notes:

Vehicle Safety and Functionality Concerns: 1.Steering Issues: Steering remains uncentered and unresponsive despite new tires and alignment at the dealership. Excessive steering margin, particularly dangerous in rainy conditions, leading to steering errors. 2.As the new generation Range Rover Sport in 2020, it has dual exhaust pipes, but only one side works. The dealer just said it was normal, but it is visually estimated that it will cause serious environmental pollution. 3.Lane Keeping Assistance Malfunction: The feature is almost non-functional, failing to keep the vehicle in its lane even under clear weather and road conditions. 4.Self-Closing Door Hazard: Doors lack anti-pinch sensors, causing multiple finger injuries to family members, including a severe incident where a finger was pinched off. This poses a severe safety risk, especially for children.

Manufacturer: LAND ROVER
Mfg Campaign: 11632283
Notice Date: Dec 24, 2024
Recall Date: Dec 24, 2024
Jaguar Land Rover North America, Llc
Campaign: 11632283 Other
5 Vehicles Affected
Dec 24, 2024
Defect Description:

STEERING

Potential Consequences:

Vehicle Safety and Functionality Concerns: 1.Steering Issues: Steering remains uncentered and unresponsive despite new tires and alignment at the dealership. Excessive steering margin, particularly dangerous in rainy conditions, leading to steering errors. 2.As the new generation Range Rover Sport in 2020, it has dual exhaust pipes, but only one side works. The dealer just said it was normal, but it is visually estimated that it will cause serious environmental pollution. 3.Lane Keeping Assistance Malfunction: The feature is almost non-functional, failing to keep the vehicle in its lane even under clear weather and road conditions. 4.Self-Closing Door Hazard: Doors lack anti-pinch sensors, causing multiple finger injuries to family members, including a severe incident where a finger was pinched off. This poses a severe safety risk, especially for children.

Corrective Action:

Vehicle Safety and Functionality Concerns: 1.Steering Issues: Steering remains uncentered and unresponsive despite new tires and alignment at the dealership. Excessive steering margin, particularly dangerous in rainy conditions, leading to steering errors. 2.As the new generation Range Rover Sport in 2020, it has dual exhaust pipes, but only one side works. The dealer just said it was normal, but it is visually estimated that it will cause serious environmental pollution. 3.Lane Keeping Assistance Malfunction: The feature is almost non-functional, failing to keep the vehicle in its lane even under clear weather and road conditions. 4.Self-Closing Door Hazard: Doors lack anti-pinch sensors, causing multiple finger injuries to family members, including a severe incident where a finger was pinched off. This poses a severe safety risk, especially for children.

Additional Notes:

Vehicle Safety and Functionality Concerns: 1.Steering Issues: Steering remains uncentered and unresponsive despite new tires and alignment at the dealership. Excessive steering margin, particularly dangerous in rainy conditions, leading to steering errors. 2.As the new generation Range Rover Sport in 2020, it has dual exhaust pipes, but only one side works. The dealer just said it was normal, but it is visually estimated that it will cause serious environmental pollution. 3.Lane Keeping Assistance Malfunction: The feature is almost non-functional, failing to keep the vehicle in its lane even under clear weather and road conditions. 4.Self-Closing Door Hazard: Doors lack anti-pinch sensors, causing multiple finger injuries to family members, including a severe incident where a finger was pinched off. This poses a severe safety risk, especially for children.

Manufacturer: LAND ROVER
Mfg Campaign: 11632283
Notice Date: Dec 24, 2024
Recall Date: Dec 24, 2024
Jaguar Land Rover North America, Llc
Campaign: 11632283 Other
5 Vehicles Affected
Dec 24, 2024
Defect Description:

ENGINE

Potential Consequences:

Vehicle Safety and Functionality Concerns: 1.Steering Issues: Steering remains uncentered and unresponsive despite new tires and alignment at the dealership. Excessive steering margin, particularly dangerous in rainy conditions, leading to steering errors. 2.As the new generation Range Rover Sport in 2020, it has dual exhaust pipes, but only one side works. The dealer just said it was normal, but it is visually estimated that it will cause serious environmental pollution. 3.Lane Keeping Assistance Malfunction: The feature is almost non-functional, failing to keep the vehicle in its lane even under clear weather and road conditions. 4.Self-Closing Door Hazard: Doors lack anti-pinch sensors, causing multiple finger injuries to family members, including a severe incident where a finger was pinched off. This poses a severe safety risk, especially for children.

Corrective Action:

Vehicle Safety and Functionality Concerns: 1.Steering Issues: Steering remains uncentered and unresponsive despite new tires and alignment at the dealership. Excessive steering margin, particularly dangerous in rainy conditions, leading to steering errors. 2.As the new generation Range Rover Sport in 2020, it has dual exhaust pipes, but only one side works. The dealer just said it was normal, but it is visually estimated that it will cause serious environmental pollution. 3.Lane Keeping Assistance Malfunction: The feature is almost non-functional, failing to keep the vehicle in its lane even under clear weather and road conditions. 4.Self-Closing Door Hazard: Doors lack anti-pinch sensors, causing multiple finger injuries to family members, including a severe incident where a finger was pinched off. This poses a severe safety risk, especially for children.

Additional Notes:

Vehicle Safety and Functionality Concerns: 1.Steering Issues: Steering remains uncentered and unresponsive despite new tires and alignment at the dealership. Excessive steering margin, particularly dangerous in rainy conditions, leading to steering errors. 2.As the new generation Range Rover Sport in 2020, it has dual exhaust pipes, but only one side works. The dealer just said it was normal, but it is visually estimated that it will cause serious environmental pollution. 3.Lane Keeping Assistance Malfunction: The feature is almost non-functional, failing to keep the vehicle in its lane even under clear weather and road conditions. 4.Self-Closing Door Hazard: Doors lack anti-pinch sensors, causing multiple finger injuries to family members, including a severe incident where a finger was pinched off. This poses a severe safety risk, especially for children.

Manufacturer: LAND ROVER
Mfg Campaign: 11632283
Notice Date: Dec 24, 2024
Recall Date: Dec 24, 2024
Jaguar Land Rover North America, Llc
Campaign: 11628778 Other
Dec 4, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that coolant was leaking from the vehicle. The message that the coolant level was low was displayed. The contact added coolant to the reservoir. The contact stated that the failure was related to Global Recall Action Number: N785V2. The vehicle was taken to an independent mechanic who determined that the coolant pipe needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

Corrective Action:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that coolant was leaking from the vehicle. The message that the coolant level was low was displayed. The contact added coolant to the reservoir. The contact stated that the failure was related to Global Recall Action Number: N785V2. The vehicle was taken to an independent mechanic who determined that the coolant pipe needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

Additional Notes:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that coolant was leaking from the vehicle. The message that the coolant level was low was displayed. The contact added coolant to the reservoir. The contact stated that the failure was related to Global Recall Action Number: N785V2. The vehicle was taken to an independent mechanic who determined that the coolant pipe needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

Manufacturer: LAND ROVER
Mfg Campaign: 11628778
Notice Date: Dec 4, 2024
Recall Date: Dec 4, 2024
Jaguar Land Rover North America, Llc
Campaign: 11621464 Other
Oct 23, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated while driving at various speeds, the check engine, coolant, and oil warning lights simultaneously flashed on the instrument panel. The contact also stated that the vehicle had failed to start after several attempts. Due to the failure, the vehicle was towed to a dealer, but the dealer was unable to determine the cause of the failure. The vehicle was then towed to an independent mechanic where the mechanic linked the failure to the engine cam carrier listed in NHTSA Campaign Number: 23V044000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was then towed to another independent mechanic but was not repaired and remained in possession of the independent mechanic. The failure mileage was approximately 50,000.

Corrective Action:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated while driving at various speeds, the check engine, coolant, and oil warning lights simultaneously flashed on the instrument panel. The contact also stated that the vehicle had failed to start after several attempts. Due to the failure, the vehicle was towed to a dealer, but the dealer was unable to determine the cause of the failure. The vehicle was then towed to an independent mechanic where the mechanic linked the failure to the engine cam carrier listed in NHTSA Campaign Number: 23V044000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was then towed to another independent mechanic but was not repaired and remained in possession of the independent mechanic. The failure mileage was approximately 50,000.

Additional Notes:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated while driving at various speeds, the check engine, coolant, and oil warning lights simultaneously flashed on the instrument panel. The contact also stated that the vehicle had failed to start after several attempts. Due to the failure, the vehicle was towed to a dealer, but the dealer was unable to determine the cause of the failure. The vehicle was then towed to an independent mechanic where the mechanic linked the failure to the engine cam carrier listed in NHTSA Campaign Number: 23V044000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was then towed to another independent mechanic but was not repaired and remained in possession of the independent mechanic. The failure mileage was approximately 50,000.

Manufacturer: LAND ROVER
Mfg Campaign: 11621464
Notice Date: Oct 23, 2024
Recall Date: Oct 23, 2024
Jaguar Land Rover North America, Llc
Campaign: 11595392 Other
Jun 19, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Faulty gearshift message when the gearshift works. Consistent message after reset.

Corrective Action:

Faulty gearshift message when the gearshift works. Consistent message after reset.

Additional Notes:

Faulty gearshift message when the gearshift works. Consistent message after reset.

Manufacturer: LAND ROVER
Mfg Campaign: 11595392
Notice Date: Jun 19, 2024
Recall Date: Jun 19, 2024
Jaguar Land Rover North America, Llc
Campaign: 11575621 Other
Mar 5, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Auxillary battery just failed with no warning leading to the brakes not working and very hard to push could of caused a serious accident braking system just failed

Corrective Action:

Auxillary battery just failed with no warning leading to the brakes not working and very hard to push could of caused a serious accident braking system just failed

Additional Notes:

Auxillary battery just failed with no warning leading to the brakes not working and very hard to push could of caused a serious accident braking system just failed

Manufacturer: LAND ROVER
Mfg Campaign: 11575621
Notice Date: Mar 5, 2024
Recall Date: Mar 5, 2024
Jaguar Land Rover North America, Llc
Campaign: 11556774 Other
Nov 25, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Rear spoiler detached at highway speed. 4 of 5 bolt/screws failed.

Corrective Action:

Rear spoiler detached at highway speed. 4 of 5 bolt/screws failed.

Additional Notes:

Rear spoiler detached at highway speed. 4 of 5 bolt/screws failed.

Manufacturer: LAND ROVER
Mfg Campaign: 11556774
Notice Date: Nov 25, 2023
Recall Date: Nov 25, 2023
Jaguar Land Rover North America, Llc
Campaign: 11523228 Other
May 22, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The contact received a second opinion from the dealer where the vehicle was diagnosed that there was a coolant leak. The vehicle was not repaired. The manufacturer was notified of the issue but offered no further assistance. The failure mileage was approximately 70,000.

Corrective Action:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The contact received a second opinion from the dealer where the vehicle was diagnosed that there was a coolant leak. The vehicle was not repaired. The manufacturer was notified of the issue but offered no further assistance. The failure mileage was approximately 70,000.

Additional Notes:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The contact received a second opinion from the dealer where the vehicle was diagnosed that there was a coolant leak. The vehicle was not repaired. The manufacturer was notified of the issue but offered no further assistance. The failure mileage was approximately 70,000.

Manufacturer: LAND ROVER
Mfg Campaign: 11523228
Notice Date: May 22, 2023
Recall Date: May 22, 2023
Jaguar Land Rover North America, Llc
Campaign: 11523228 Other
May 22, 2023
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The contact received a second opinion from the dealer where the vehicle was diagnosed that there was a coolant leak. The vehicle was not repaired. The manufacturer was notified of the issue but offered no further assistance. The failure mileage was approximately 70,000.

Corrective Action:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The contact received a second opinion from the dealer where the vehicle was diagnosed that there was a coolant leak. The vehicle was not repaired. The manufacturer was notified of the issue but offered no further assistance. The failure mileage was approximately 70,000.

Additional Notes:

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The contact received a second opinion from the dealer where the vehicle was diagnosed that there was a coolant leak. The vehicle was not repaired. The manufacturer was notified of the issue but offered no further assistance. The failure mileage was approximately 70,000.

Manufacturer: LAND ROVER
Mfg Campaign: 11523228
Notice Date: May 22, 2023
Recall Date: May 22, 2023
Jaguar Land Rover North America, Llc
Campaign: 11513938 Other
3 Vehicles Affected
Mar 27, 2023
Defect Description:

SUSPENSION

Potential Consequences:

1. The central control display of the vehicle is often black and the map cannot be viewed while driving, which will cause tension and panic and make driving unsafe; 2. The lane centering of the vehicle often does not work, it cannot work normally, and it directly deviates to other lanes; 3. The automatic closing function of the car door does not have the function of preventing pinching. Several of my friends have already had their fingers pinched by the car door. I tried to communicate with them, but they did not check. You just have to be careful yourself, this has taken its toll on the body multiple times and without any warning lights. All of the above situations have no warning lights, have not been inspected, their manufacturers shirk responsibility, we have email communication details, they let me sue through lawyers, and they will respond accordingly, which makes me unable to understand. They ignore customers' life safety.

Corrective Action:

1. The central control display of the vehicle is often black and the map cannot be viewed while driving, which will cause tension and panic and make driving unsafe; 2. The lane centering of the vehicle often does not work, it cannot work normally, and it directly deviates to other lanes; 3. The automatic closing function of the car door does not have the function of preventing pinching. Several of my friends have already had their fingers pinched by the car door. I tried to communicate with them, but they did not check. You just have to be careful yourself, this has taken its toll on the body multiple times and without any warning lights. All of the above situations have no warning lights, have not been inspected, their manufacturers shirk responsibility, we have email communication details, they let me sue through lawyers, and they will respond accordingly, which makes me unable to understand. They ignore customers' life safety.

Additional Notes:

1. The central control display of the vehicle is often black and the map cannot be viewed while driving, which will cause tension and panic and make driving unsafe; 2. The lane centering of the vehicle often does not work, it cannot work normally, and it directly deviates to other lanes; 3. The automatic closing function of the car door does not have the function of preventing pinching. Several of my friends have already had their fingers pinched by the car door. I tried to communicate with them, but they did not check. You just have to be careful yourself, this has taken its toll on the body multiple times and without any warning lights. All of the above situations have no warning lights, have not been inspected, their manufacturers shirk responsibility, we have email communication details, they let me sue through lawyers, and they will respond accordingly, which makes me unable to understand. They ignore customers' life safety.

Manufacturer: LAND ROVER
Mfg Campaign: 11513938
Notice Date: Mar 27, 2023
Recall Date: Mar 27, 2023
Jaguar Land Rover North America, Llc
Campaign: 11513938 Other
3 Vehicles Affected
Mar 27, 2023
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

1. The central control display of the vehicle is often black and the map cannot be viewed while driving, which will cause tension and panic and make driving unsafe; 2. The lane centering of the vehicle often does not work, it cannot work normally, and it directly deviates to other lanes; 3. The automatic closing function of the car door does not have the function of preventing pinching. Several of my friends have already had their fingers pinched by the car door. I tried to communicate with them, but they did not check. You just have to be careful yourself, this has taken its toll on the body multiple times and without any warning lights. All of the above situations have no warning lights, have not been inspected, their manufacturers shirk responsibility, we have email communication details, they let me sue through lawyers, and they will respond accordingly, which makes me unable to understand. They ignore customers' life safety.

Corrective Action:

1. The central control display of the vehicle is often black and the map cannot be viewed while driving, which will cause tension and panic and make driving unsafe; 2. The lane centering of the vehicle often does not work, it cannot work normally, and it directly deviates to other lanes; 3. The automatic closing function of the car door does not have the function of preventing pinching. Several of my friends have already had their fingers pinched by the car door. I tried to communicate with them, but they did not check. You just have to be careful yourself, this has taken its toll on the body multiple times and without any warning lights. All of the above situations have no warning lights, have not been inspected, their manufacturers shirk responsibility, we have email communication details, they let me sue through lawyers, and they will respond accordingly, which makes me unable to understand. They ignore customers' life safety.

Additional Notes:

1. The central control display of the vehicle is often black and the map cannot be viewed while driving, which will cause tension and panic and make driving unsafe; 2. The lane centering of the vehicle often does not work, it cannot work normally, and it directly deviates to other lanes; 3. The automatic closing function of the car door does not have the function of preventing pinching. Several of my friends have already had their fingers pinched by the car door. I tried to communicate with them, but they did not check. You just have to be careful yourself, this has taken its toll on the body multiple times and without any warning lights. All of the above situations have no warning lights, have not been inspected, their manufacturers shirk responsibility, we have email communication details, they let me sue through lawyers, and they will respond accordingly, which makes me unable to understand. They ignore customers' life safety.

Manufacturer: LAND ROVER
Mfg Campaign: 11513938
Notice Date: Mar 27, 2023
Recall Date: Mar 27, 2023
Jaguar Land Rover North America, Llc
Campaign: 11506763 Other
Feb 11, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Hill decent control error, stability control not available error, and charging system fault detected error while driving. As a result, no breaks while driving.

Corrective Action:

Hill decent control error, stability control not available error, and charging system fault detected error while driving. As a result, no breaks while driving.

Additional Notes:

Hill decent control error, stability control not available error, and charging system fault detected error while driving. As a result, no breaks while driving.

Manufacturer: LAND ROVER
Mfg Campaign: 11506763
Notice Date: Feb 11, 2023
Recall Date: Feb 11, 2023

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