Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018-2022 Range Rover Sport vehicles equipped with a Surround Camera System. Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N901
Recall Date: May 23, 2024
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018-2022 Range Rover and Range Rover Sport vehicles equipped with a Surround Camera System. Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N778
Recall Date: Jan 18, 2024
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2023 Range Rover Sport, 2020-2023 Range Rover, Defender, 2022-2023 Discovery, and 2023 Range Rover Velar vehicles. The engine cam carrier oil channel may be blocked, which can lead to an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N763
Recall Date: Feb 2, 2023
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC. (Land Rover) is recalling certain 2018-2020 Range Rover, Range Rover Sport, Discovery, and Range Rover Velar vehicles. The Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N556
Recall Date: Feb 25, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019 Range Rover, Range Rover Sport, Range Rover Velar and Discovery vehicles. The affected vehicles are equipped with V6 or V8 engines whose crankshaft pulley retaining bolt may fracture possibly resulting in engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N276
Recall Date: Jan 17, 2019
Consumer Complaints
12 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
- I purchased my car in October 2022 and I have had a Coolant level low notification on my dashboard in December 2022. I then filled the coolant myself. - The warning notification showed up again after about 3 weeks in January 2023. I then took it to Land Rover Frisco Service and Parts Center on 1/25/2023 to get it get it inspected. They said they found 'Turbo Coolant Inlet and Outlet Pipes Leaking, Replace Turbo Coolant INLET Pipe and Replace Turbo Outlet Coolant Pipe' (exact words from the service note). - However, the SAME issue came back again after about 6 months, when I call them back for repair - they said I will have to pay it out of my pocket since my warranty has run out. - I asked them how much the cost would be, and they said to diagnose they would charge me $260 and then whatever amount the repair service would cost. As I could not afford it, I started re-filling the coolant whenever the car is giving me the 'coolant low' warning sign. And I have been doing that for the past good year or so. - I now some vehicles with the same year and model have been re-called for the specific safety issue that I am experiencing, However my vehicle is not part of the re-call. - I called them Land Rover this morning to request if they can fix my car for free, and they said since this car is not part of the re-called cars, I will have to pay for the fix. - I strongly believe this car should be part of the re-call as well.
Corrective Action:
- I purchased my car in October 2022 and I have had a Coolant level low notification on my dashboard in December 2022. I then filled the coolant myself. - The warning notification showed up again after about 3 weeks in January 2023. I then took it to Land Rover Frisco Service and Parts Center on 1/25/2023 to get it get it inspected. They said they found 'Turbo Coolant Inlet and Outlet Pipes Leaking, Replace Turbo Coolant INLET Pipe and Replace Turbo Outlet Coolant Pipe' (exact words from the service note). - However, the SAME issue came back again after about 6 months, when I call them back for repair - they said I will have to pay it out of my pocket since my warranty has run out. - I asked them how much the cost would be, and they said to diagnose they would charge me $260 and then whatever amount the repair service would cost. As I could not afford it, I started re-filling the coolant whenever the car is giving me the 'coolant low' warning sign. And I have been doing that for the past good year or so. - I now some vehicles with the same year and model have been re-called for the specific safety issue that I am experiencing, However my vehicle is not part of the re-call. - I called them Land Rover this morning to request if they can fix my car for free, and they said since this car is not part of the re-called cars, I will have to pay for the fix. - I strongly believe this car should be part of the re-call as well.
Additional Notes:
- I purchased my car in October 2022 and I have had a Coolant level low notification on my dashboard in December 2022. I then filled the coolant myself. - The warning notification showed up again after about 3 weeks in January 2023. I then took it to Land Rover Frisco Service and Parts Center on 1/25/2023 to get it get it inspected. They said they found 'Turbo Coolant Inlet and Outlet Pipes Leaking, Replace Turbo Coolant INLET Pipe and Replace Turbo Outlet Coolant Pipe' (exact words from the service note). - However, the SAME issue came back again after about 6 months, when I call them back for repair - they said I will have to pay it out of my pocket since my warranty has run out. - I asked them how much the cost would be, and they said to diagnose they would charge me $260 and then whatever amount the repair service would cost. As I could not afford it, I started re-filling the coolant whenever the car is giving me the 'coolant low' warning sign. And I have been doing that for the past good year or so. - I now some vehicles with the same year and model have been re-called for the specific safety issue that I am experiencing, However my vehicle is not part of the re-call. - I called them Land Rover this morning to request if they can fix my car for free, and they said since this car is not part of the re-called cars, I will have to pay for the fix. - I strongly believe this car should be part of the re-call as well.
Mfg Campaign: 11643406
Recall Date: Feb 18, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
On Monday, October 28, 2024, while driving on [XXX] [XXX] from McKinney, TX, to Irving, TX, a red oil can light appeared on my vehicle's dashboard. Shortly after, the car struggled to accelerate. I pulled over, and white smoke began coming through the dashboard vents. Noticing a strong smell, my daughter and I exited the vehicle. We observed fluid leaking on the ground and smoke intensifying. Soon after, flames engulfed the vehicle's undercarriage. The entire car was consumed by fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On Monday, October 28, 2024, while driving on [XXX] [XXX] from McKinney, TX, to Irving, TX, a red oil can light appeared on my vehicle's dashboard. Shortly after, the car struggled to accelerate. I pulled over, and white smoke began coming through the dashboard vents. Noticing a strong smell, my daughter and I exited the vehicle. We observed fluid leaking on the ground and smoke intensifying. Soon after, flames engulfed the vehicle's undercarriage. The entire car was consumed by fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On Monday, October 28, 2024, while driving on [XXX] [XXX] from McKinney, TX, to Irving, TX, a red oil can light appeared on my vehicle's dashboard. Shortly after, the car struggled to accelerate. I pulled over, and white smoke began coming through the dashboard vents. Noticing a strong smell, my daughter and I exited the vehicle. We observed fluid leaking on the ground and smoke intensifying. Soon after, flames engulfed the vehicle's undercarriage. The entire car was consumed by fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11623799
Recall Date: Nov 6, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Monday, October 28, 2024, while driving on [XXX] [XXX] from McKinney, TX, to Irving, TX, a red oil can light appeared on my vehicle's dashboard. Shortly after, the car struggled to accelerate. I pulled over, and white smoke began coming through the dashboard vents. Noticing a strong smell, my daughter and I exited the vehicle. We observed fluid leaking on the ground and smoke intensifying. Soon after, flames engulfed the vehicle's undercarriage. The entire car was consumed by fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On Monday, October 28, 2024, while driving on [XXX] [XXX] from McKinney, TX, to Irving, TX, a red oil can light appeared on my vehicle's dashboard. Shortly after, the car struggled to accelerate. I pulled over, and white smoke began coming through the dashboard vents. Noticing a strong smell, my daughter and I exited the vehicle. We observed fluid leaking on the ground and smoke intensifying. Soon after, flames engulfed the vehicle's undercarriage. The entire car was consumed by fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On Monday, October 28, 2024, while driving on [XXX] [XXX] from McKinney, TX, to Irving, TX, a red oil can light appeared on my vehicle's dashboard. Shortly after, the car struggled to accelerate. I pulled over, and white smoke began coming through the dashboard vents. Noticing a strong smell, my daughter and I exited the vehicle. We observed fluid leaking on the ground and smoke intensifying. Soon after, flames engulfed the vehicle's undercarriage. The entire car was consumed by fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11623799
Recall Date: Nov 6, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine makes noise even after taking to service 3 times with no solution Key remote operation stops working because of bad electronics
Corrective Action:
Engine makes noise even after taking to service 3 times with no solution Key remote operation stops working because of bad electronics
Additional Notes:
Engine makes noise even after taking to service 3 times with no solution Key remote operation stops working because of bad electronics
Mfg Campaign: 11616527
Recall Date: Sep 25, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine makes noise even after taking to service 3 times with no solution Key remote operation stops working because of bad electronics
Corrective Action:
Engine makes noise even after taking to service 3 times with no solution Key remote operation stops working because of bad electronics
Additional Notes:
Engine makes noise even after taking to service 3 times with no solution Key remote operation stops working because of bad electronics
Mfg Campaign: 11616527
Recall Date: Sep 25, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine's cooling pipes melt leading to the cooling system failing. This then overheats the engine which leads to dangerous driving conditions. This has been a known issue in other Range Rover VINs and also affects this one.
Corrective Action:
The engine's cooling pipes melt leading to the cooling system failing. This then overheats the engine which leads to dangerous driving conditions. This has been a known issue in other Range Rover VINs and also affects this one.
Additional Notes:
The engine's cooling pipes melt leading to the cooling system failing. This then overheats the engine which leads to dangerous driving conditions. This has been a known issue in other Range Rover VINs and also affects this one.
Mfg Campaign: 11581852
Recall Date: Apr 9, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN THE VEHICLE IS PARKED. THE VEHICLE CONSISTENTLY DOES NOT RECOGNIZE THE KEY FOB. THE VEHICLE DOORS WILL NOT UNLOCK WHEN TOUCHING THE DOOR HANDLES, THE CAR DOES NOT START WHEN TRYING TO USE PUSH TO START. GIVES AN ERROR MESSAGE THAT THE KEY IS NOT RECOGNIZED. THIS IS A SAFETY ISSUE BECAUSE IT IS UNSAFE TO HAVE A VEHICLE THAT CANNOT BE STARTED THEREBY STRANDING MYSELF AND MY FAMILY DURING THE COLD WINTER MONTHS.
Corrective Action:
WHEN THE VEHICLE IS PARKED. THE VEHICLE CONSISTENTLY DOES NOT RECOGNIZE THE KEY FOB. THE VEHICLE DOORS WILL NOT UNLOCK WHEN TOUCHING THE DOOR HANDLES, THE CAR DOES NOT START WHEN TRYING TO USE PUSH TO START. GIVES AN ERROR MESSAGE THAT THE KEY IS NOT RECOGNIZED. THIS IS A SAFETY ISSUE BECAUSE IT IS UNSAFE TO HAVE A VEHICLE THAT CANNOT BE STARTED THEREBY STRANDING MYSELF AND MY FAMILY DURING THE COLD WINTER MONTHS.
Additional Notes:
WHEN THE VEHICLE IS PARKED. THE VEHICLE CONSISTENTLY DOES NOT RECOGNIZE THE KEY FOB. THE VEHICLE DOORS WILL NOT UNLOCK WHEN TOUCHING THE DOOR HANDLES, THE CAR DOES NOT START WHEN TRYING TO USE PUSH TO START. GIVES AN ERROR MESSAGE THAT THE KEY IS NOT RECOGNIZED. THIS IS A SAFETY ISSUE BECAUSE IT IS UNSAFE TO HAVE A VEHICLE THAT CANNOT BE STARTED THEREBY STRANDING MYSELF AND MY FAMILY DURING THE COLD WINTER MONTHS.
Mfg Campaign: 11384734
Recall Date: Dec 23, 2020
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
HUMMING NOISE WHEN THE CAR ACCELERATES. ALSO STALLS FOR A SECOND INTERMITTENTLY WHEN ACCELERATING. I HAVE HAD THE CAR IN SERVICE FOR THIS ISSUE SEVERAL TIMES. EVERY TIME THEY TELL ME IT'S DUE TO NEEDING AN UPDATE. THE ISSUE STARTED APPROX 8 WEEKS AFTER I PURCHASED THE VEHICLE.
Corrective Action:
HUMMING NOISE WHEN THE CAR ACCELERATES. ALSO STALLS FOR A SECOND INTERMITTENTLY WHEN ACCELERATING. I HAVE HAD THE CAR IN SERVICE FOR THIS ISSUE SEVERAL TIMES. EVERY TIME THEY TELL ME IT'S DUE TO NEEDING AN UPDATE. THE ISSUE STARTED APPROX 8 WEEKS AFTER I PURCHASED THE VEHICLE.
Additional Notes:
HUMMING NOISE WHEN THE CAR ACCELERATES. ALSO STALLS FOR A SECOND INTERMITTENTLY WHEN ACCELERATING. I HAVE HAD THE CAR IN SERVICE FOR THIS ISSUE SEVERAL TIMES. EVERY TIME THEY TELL ME IT'S DUE TO NEEDING AN UPDATE. THE ISSUE STARTED APPROX 8 WEEKS AFTER I PURCHASED THE VEHICLE.
Mfg Campaign: 11383183
Recall Date: Dec 12, 2020
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
RANGE ROVER HST WAS DRIVING IN FREEWAY WITH HIGH WINDS, AND THE LIFT GATE SPOILER JUST GOT DETACHED AND CAME OFF. WE BELIEVE THAT THE QUALITY OF THE PART USED WAS SUBPAR, AND IT SHOULD STAND THE HIGH WINDS, OTHERWISE, THERE MUST BE A WARNING THAT TELLS US THAT WE CAN'T DRIVE THE VEHICLE UNDER SUCH CIRCUMSTANCES.
Corrective Action:
RANGE ROVER HST WAS DRIVING IN FREEWAY WITH HIGH WINDS, AND THE LIFT GATE SPOILER JUST GOT DETACHED AND CAME OFF. WE BELIEVE THAT THE QUALITY OF THE PART USED WAS SUBPAR, AND IT SHOULD STAND THE HIGH WINDS, OTHERWISE, THERE MUST BE A WARNING THAT TELLS US THAT WE CAN'T DRIVE THE VEHICLE UNDER SUCH CIRCUMSTANCES.
Additional Notes:
RANGE ROVER HST WAS DRIVING IN FREEWAY WITH HIGH WINDS, AND THE LIFT GATE SPOILER JUST GOT DETACHED AND CAME OFF. WE BELIEVE THAT THE QUALITY OF THE PART USED WAS SUBPAR, AND IT SHOULD STAND THE HIGH WINDS, OTHERWISE, THERE MUST BE A WARNING THAT TELLS US THAT WE CAN'T DRIVE THE VEHICLE UNDER SUCH CIRCUMSTANCES.
Mfg Campaign: 11373515
Recall Date: Nov 6, 2020
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I HAVE A BRAND NEW 2019 RANGE ROVER SPORT. I PURCHASED MY VEHICLE ON 3/29/2019 AND IN 7.5 MONTHS I ONLY HAVE 4,194 MILES SO IT SHOWS I DON'T DRIVE MUCH. I TOOK MY FIRST ROAD TRIP TO VISIT MY SON AND I MUST SAY I ONLY STOP FOR GAS ONE TIME. AS I'M DRIVING ON THE HIGHWAY EVERYTHING WAS GREAT UNTIL I GOT NEAR RICHMOND VIRGINIA AND MY LOW COOLANT LIGHT CAME ON. I QUICKLY PULLED OVER AND GOT OUT AND NOTICED THAT ALL OF MY COOLANT WAS COMING OUT FROM THE BOTTOM. I IMMEDIATELY CALLED FOR A TOW AND MY CAR WAS TAKEN TO LANDROVER OF RICHMOND. ONCE THE VEHICLE WAS INSPECTED THEY ARE CLAIMING THAT A PEBBLE OR ROAD DEBRIS 3CM WIDE HIT THE RADIATOR AND CAUSED THE COOLANT TO COME AND IN TURN FRIED THE ENGINE. THIS IS CRAZINESS FOR A VEHICLE THAT COST $80K. I'M INSURED BY PROGRESSIVE AND MY VEHICLE IS NOW DEEMED A TOTAL LOSS BECAUSE IT NEEDS A NEW ENGINE & RADIATOR WORTH $33K. I'M AT A LOST RIGHT NOW. THIS PROBLEM SOUNDS IDENTICAL TO WHAT THE RECENT RECALL SHOWS, BUT MY VIN# IS NOT INCLUDED. REALLY LEADS ME TO BELIEVE I PURCHASED THE CAR WITH A MANUFACTURER DEFECT.
Corrective Action:
I HAVE A BRAND NEW 2019 RANGE ROVER SPORT. I PURCHASED MY VEHICLE ON 3/29/2019 AND IN 7.5 MONTHS I ONLY HAVE 4,194 MILES SO IT SHOWS I DON'T DRIVE MUCH. I TOOK MY FIRST ROAD TRIP TO VISIT MY SON AND I MUST SAY I ONLY STOP FOR GAS ONE TIME. AS I'M DRIVING ON THE HIGHWAY EVERYTHING WAS GREAT UNTIL I GOT NEAR RICHMOND VIRGINIA AND MY LOW COOLANT LIGHT CAME ON. I QUICKLY PULLED OVER AND GOT OUT AND NOTICED THAT ALL OF MY COOLANT WAS COMING OUT FROM THE BOTTOM. I IMMEDIATELY CALLED FOR A TOW AND MY CAR WAS TAKEN TO LANDROVER OF RICHMOND. ONCE THE VEHICLE WAS INSPECTED THEY ARE CLAIMING THAT A PEBBLE OR ROAD DEBRIS 3CM WIDE HIT THE RADIATOR AND CAUSED THE COOLANT TO COME AND IN TURN FRIED THE ENGINE. THIS IS CRAZINESS FOR A VEHICLE THAT COST $80K. I'M INSURED BY PROGRESSIVE AND MY VEHICLE IS NOW DEEMED A TOTAL LOSS BECAUSE IT NEEDS A NEW ENGINE & RADIATOR WORTH $33K. I'M AT A LOST RIGHT NOW. THIS PROBLEM SOUNDS IDENTICAL TO WHAT THE RECENT RECALL SHOWS, BUT MY VIN# IS NOT INCLUDED. REALLY LEADS ME TO BELIEVE I PURCHASED THE CAR WITH A MANUFACTURER DEFECT.
Additional Notes:
I HAVE A BRAND NEW 2019 RANGE ROVER SPORT. I PURCHASED MY VEHICLE ON 3/29/2019 AND IN 7.5 MONTHS I ONLY HAVE 4,194 MILES SO IT SHOWS I DON'T DRIVE MUCH. I TOOK MY FIRST ROAD TRIP TO VISIT MY SON AND I MUST SAY I ONLY STOP FOR GAS ONE TIME. AS I'M DRIVING ON THE HIGHWAY EVERYTHING WAS GREAT UNTIL I GOT NEAR RICHMOND VIRGINIA AND MY LOW COOLANT LIGHT CAME ON. I QUICKLY PULLED OVER AND GOT OUT AND NOTICED THAT ALL OF MY COOLANT WAS COMING OUT FROM THE BOTTOM. I IMMEDIATELY CALLED FOR A TOW AND MY CAR WAS TAKEN TO LANDROVER OF RICHMOND. ONCE THE VEHICLE WAS INSPECTED THEY ARE CLAIMING THAT A PEBBLE OR ROAD DEBRIS 3CM WIDE HIT THE RADIATOR AND CAUSED THE COOLANT TO COME AND IN TURN FRIED THE ENGINE. THIS IS CRAZINESS FOR A VEHICLE THAT COST $80K. I'M INSURED BY PROGRESSIVE AND MY VEHICLE IS NOW DEEMED A TOTAL LOSS BECAUSE IT NEEDS A NEW ENGINE & RADIATOR WORTH $33K. I'M AT A LOST RIGHT NOW. THIS PROBLEM SOUNDS IDENTICAL TO WHAT THE RECENT RECALL SHOWS, BUT MY VIN# IS NOT INCLUDED. REALLY LEADS ME TO BELIEVE I PURCHASED THE CAR WITH A MANUFACTURER DEFECT.
Mfg Campaign: 11280045
Recall Date: Nov 14, 2019
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ALL THE SCREENS (3) WITHIN THE CAR AS SUBJECT TO FREEZING, OR COMPLETE FAILURE. THIS INCLUDES THE MAIN SPEEDOMETER SCREEN, THE CLIMATE CONTROL SCREEN, THE ENTERTAINMENT SCREEN, THE BLUETOOTH FUNCTION, THE LANE CHANGE ASSISTANCE WITHIN THE REAR VIEW MIRRORS. THIS ISSUE IS PREVALENT IN ALL RANGE ROVERS, RANGE ROVER SPORTS AND VELARS, AND THERE ARE MULTIPLE FORUMS ON THE INTERNET ABOUT THE ISSUE. IT HAS EXISTED FOR OVER 2 YEARS YET LAND ROVER CONTINUE TO SELL THE CARS WITHOUT DISCLOSING THE ISSUE TO BUYERS AND AS OF TODAY, HAVE NO FIX FOR THE PROBLEM, AS CONFIRMED BY LAND ROVER NORTH AMERICA. THESE FAULTS CAN OCCUR AT ANY TIME, WITH NO PATTERN, AND NO WARNING. AS AN EXAMPLE, WHEN THE CLIMATE CONTROL SCREEN FREEZES, THE WINDSCREEN CANNOT BE CLEARED IF FOGGED UP AS THE ENTIRE SYSTEM IS INACCESSIBLE, WHICH CAN BE HIGHLY DANGEROUS IN BAD WEATHER. LAND ROVER'S ONLY ADVICE IS TO "PULL OVER, SHUT THE VEHICLE DOWN, WAIT APPROX 10 MINS, AND RESTART THE VEHICLE", WHICH IS NOT ALWAYS POSSIBLE ON A FREEWAY ON A COLD DARK NIGHT.
Corrective Action:
ALL THE SCREENS (3) WITHIN THE CAR AS SUBJECT TO FREEZING, OR COMPLETE FAILURE. THIS INCLUDES THE MAIN SPEEDOMETER SCREEN, THE CLIMATE CONTROL SCREEN, THE ENTERTAINMENT SCREEN, THE BLUETOOTH FUNCTION, THE LANE CHANGE ASSISTANCE WITHIN THE REAR VIEW MIRRORS. THIS ISSUE IS PREVALENT IN ALL RANGE ROVERS, RANGE ROVER SPORTS AND VELARS, AND THERE ARE MULTIPLE FORUMS ON THE INTERNET ABOUT THE ISSUE. IT HAS EXISTED FOR OVER 2 YEARS YET LAND ROVER CONTINUE TO SELL THE CARS WITHOUT DISCLOSING THE ISSUE TO BUYERS AND AS OF TODAY, HAVE NO FIX FOR THE PROBLEM, AS CONFIRMED BY LAND ROVER NORTH AMERICA. THESE FAULTS CAN OCCUR AT ANY TIME, WITH NO PATTERN, AND NO WARNING. AS AN EXAMPLE, WHEN THE CLIMATE CONTROL SCREEN FREEZES, THE WINDSCREEN CANNOT BE CLEARED IF FOGGED UP AS THE ENTIRE SYSTEM IS INACCESSIBLE, WHICH CAN BE HIGHLY DANGEROUS IN BAD WEATHER. LAND ROVER'S ONLY ADVICE IS TO "PULL OVER, SHUT THE VEHICLE DOWN, WAIT APPROX 10 MINS, AND RESTART THE VEHICLE", WHICH IS NOT ALWAYS POSSIBLE ON A FREEWAY ON A COLD DARK NIGHT.
Additional Notes:
ALL THE SCREENS (3) WITHIN THE CAR AS SUBJECT TO FREEZING, OR COMPLETE FAILURE. THIS INCLUDES THE MAIN SPEEDOMETER SCREEN, THE CLIMATE CONTROL SCREEN, THE ENTERTAINMENT SCREEN, THE BLUETOOTH FUNCTION, THE LANE CHANGE ASSISTANCE WITHIN THE REAR VIEW MIRRORS. THIS ISSUE IS PREVALENT IN ALL RANGE ROVERS, RANGE ROVER SPORTS AND VELARS, AND THERE ARE MULTIPLE FORUMS ON THE INTERNET ABOUT THE ISSUE. IT HAS EXISTED FOR OVER 2 YEARS YET LAND ROVER CONTINUE TO SELL THE CARS WITHOUT DISCLOSING THE ISSUE TO BUYERS AND AS OF TODAY, HAVE NO FIX FOR THE PROBLEM, AS CONFIRMED BY LAND ROVER NORTH AMERICA. THESE FAULTS CAN OCCUR AT ANY TIME, WITH NO PATTERN, AND NO WARNING. AS AN EXAMPLE, WHEN THE CLIMATE CONTROL SCREEN FREEZES, THE WINDSCREEN CANNOT BE CLEARED IF FOGGED UP AS THE ENTIRE SYSTEM IS INACCESSIBLE, WHICH CAN BE HIGHLY DANGEROUS IN BAD WEATHER. LAND ROVER'S ONLY ADVICE IS TO "PULL OVER, SHUT THE VEHICLE DOWN, WAIT APPROX 10 MINS, AND RESTART THE VEHICLE", WHICH IS NOT ALWAYS POSSIBLE ON A FREEWAY ON A COLD DARK NIGHT.
Mfg Campaign: 11266092
Recall Date: Oct 4, 2019
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DELAY ACCELERATION
Corrective Action:
DELAY ACCELERATION
Additional Notes:
DELAY ACCELERATION
Mfg Campaign: 11161219
Recall Date: Dec 13, 2018
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