Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023-2024 Defender, 2024 Discovery, Range Rover, Range Rover Sport, and Range Rover Velar vehicles. The oil filter housing can crack and leak oil into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N908
Recall Date: Jun 17, 2024
Consumer Complaints
5 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
TIRES
Potential Consequences:
I was driving on a popular street on [XXXX] which I do all the time. The street is very well maintained. There are very few potholes and no debris in the street. I do know how to dodge pot holes. I was headed south. I left my home early it was [XXX]. I heard a popping noise then the truck dropped. I saw the icon on the dash showing about low tire pressure. I was very scared. There wasn’t much traffic I was able to drive slowly to a business parking lot. When I got out of the truck I saw the big whole in the tire and the back bumper hanging off and sensors hanging down and the paneling around the tire off. I purchased this 2024 Discovery [XXX] it was brand new. I have about 6140 miles on the truck. The truck has never been in service for any problems, other than my key fob was not working correctly. I have never got any warning messages about any tire issues on the truck prior to this incident. I had the truck towed to the dealership where I purchased it from. The service person told me the truck needs to go to the Body shop because it is not drivable. He told me they could put a tire on it but since you can’t drive it. I said why did you tell me about it for when you can’t drive it. I spoke to the owner of the dealership and he said I hit something. I told him I didn’t. There was nothing in the street. No one has taken the tire off to inspect at it. The truck will be sitting at the body shop for 2 weeks until they are able to work on it. The tire size is P185/75R1482S. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving on a popular street on [XXXX] which I do all the time. The street is very well maintained. There are very few potholes and no debris in the street. I do know how to dodge pot holes. I was headed south. I left my home early it was [XXX]. I heard a popping noise then the truck dropped. I saw the icon on the dash showing about low tire pressure. I was very scared. There wasn’t much traffic I was able to drive slowly to a business parking lot. When I got out of the truck I saw the big whole in the tire and the back bumper hanging off and sensors hanging down and the paneling around the tire off. I purchased this 2024 Discovery [XXX] it was brand new. I have about 6140 miles on the truck. The truck has never been in service for any problems, other than my key fob was not working correctly. I have never got any warning messages about any tire issues on the truck prior to this incident. I had the truck towed to the dealership where I purchased it from. The service person told me the truck needs to go to the Body shop because it is not drivable. He told me they could put a tire on it but since you can’t drive it. I said why did you tell me about it for when you can’t drive it. I spoke to the owner of the dealership and he said I hit something. I told him I didn’t. There was nothing in the street. No one has taken the tire off to inspect at it. The truck will be sitting at the body shop for 2 weeks until they are able to work on it. The tire size is P185/75R1482S. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving on a popular street on [XXXX] which I do all the time. The street is very well maintained. There are very few potholes and no debris in the street. I do know how to dodge pot holes. I was headed south. I left my home early it was [XXX]. I heard a popping noise then the truck dropped. I saw the icon on the dash showing about low tire pressure. I was very scared. There wasn’t much traffic I was able to drive slowly to a business parking lot. When I got out of the truck I saw the big whole in the tire and the back bumper hanging off and sensors hanging down and the paneling around the tire off. I purchased this 2024 Discovery [XXX] it was brand new. I have about 6140 miles on the truck. The truck has never been in service for any problems, other than my key fob was not working correctly. I have never got any warning messages about any tire issues on the truck prior to this incident. I had the truck towed to the dealership where I purchased it from. The service person told me the truck needs to go to the Body shop because it is not drivable. He told me they could put a tire on it but since you can’t drive it. I said why did you tell me about it for when you can’t drive it. I spoke to the owner of the dealership and he said I hit something. I told him I didn’t. There was nothing in the street. No one has taken the tire off to inspect at it. The truck will be sitting at the body shop for 2 weeks until they are able to work on it. The tire size is P185/75R1482S. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11665241
Recall Date: Jun 6, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRiving down the highway at night in the rain and car died completely... all electronics shut off, car shut off and had no power to steering or breaks or anything. WOuld not start once it was pulled over and had to be towed to dealer. At the dealership i was told the leaking windshield had eroded the wiring throughout. they could not start or power the car at all. they removed the complete interior and have had the car for 45 days with no estimate of when it is drivable again.
Corrective Action:
DRiving down the highway at night in the rain and car died completely... all electronics shut off, car shut off and had no power to steering or breaks or anything. WOuld not start once it was pulled over and had to be towed to dealer. At the dealership i was told the leaking windshield had eroded the wiring throughout. they could not start or power the car at all. they removed the complete interior and have had the car for 45 days with no estimate of when it is drivable again.
Additional Notes:
DRiving down the highway at night in the rain and car died completely... all electronics shut off, car shut off and had no power to steering or breaks or anything. WOuld not start once it was pulled over and had to be towed to dealer. At the dealership i was told the leaking windshield had eroded the wiring throughout. they could not start or power the car at all. they removed the complete interior and have had the car for 45 days with no estimate of when it is drivable again.
Mfg Campaign: 11642287
Recall Date: Feb 12, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
DRiving down the highway at night in the rain and car died completely... all electronics shut off, car shut off and had no power to steering or breaks or anything. WOuld not start once it was pulled over and had to be towed to dealer. At the dealership i was told the leaking windshield had eroded the wiring throughout. they could not start or power the car at all. they removed the complete interior and have had the car for 45 days with no estimate of when it is drivable again.
Corrective Action:
DRiving down the highway at night in the rain and car died completely... all electronics shut off, car shut off and had no power to steering or breaks or anything. WOuld not start once it was pulled over and had to be towed to dealer. At the dealership i was told the leaking windshield had eroded the wiring throughout. they could not start or power the car at all. they removed the complete interior and have had the car for 45 days with no estimate of when it is drivable again.
Additional Notes:
DRiving down the highway at night in the rain and car died completely... all electronics shut off, car shut off and had no power to steering or breaks or anything. WOuld not start once it was pulled over and had to be towed to dealer. At the dealership i was told the leaking windshield had eroded the wiring throughout. they could not start or power the car at all. they removed the complete interior and have had the car for 45 days with no estimate of when it is drivable again.
Mfg Campaign: 11642287
Recall Date: Feb 12, 2025
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRiving down the highway at night in the rain and car died completely... all electronics shut off, car shut off and had no power to steering or breaks or anything. WOuld not start once it was pulled over and had to be towed to dealer. At the dealership i was told the leaking windshield had eroded the wiring throughout. they could not start or power the car at all. they removed the complete interior and have had the car for 45 days with no estimate of when it is drivable again.
Corrective Action:
DRiving down the highway at night in the rain and car died completely... all electronics shut off, car shut off and had no power to steering or breaks or anything. WOuld not start once it was pulled over and had to be towed to dealer. At the dealership i was told the leaking windshield had eroded the wiring throughout. they could not start or power the car at all. they removed the complete interior and have had the car for 45 days with no estimate of when it is drivable again.
Additional Notes:
DRiving down the highway at night in the rain and car died completely... all electronics shut off, car shut off and had no power to steering or breaks or anything. WOuld not start once it was pulled over and had to be towed to dealer. At the dealership i was told the leaking windshield had eroded the wiring throughout. they could not start or power the car at all. they removed the complete interior and have had the car for 45 days with no estimate of when it is drivable again.
Mfg Campaign: 11642287
Recall Date: Feb 12, 2025
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car caught on fire while driving only 5 days, and 210 miles, after being purchased brand new. I first smelled melted plastic, few seconds after that saw smoke rising up under the driver seat and then felt the seat getting hot and saw flames shooting under my seat. All along there were no warning messages or light displayed on the car. The car burned completely and was deemed totaled by my insurance. Insurance investigation, along with Land Rover representatives and local law enforcement detectives that were assigned to the case, determined it to be a manufacturing issue.
Corrective Action:
My car caught on fire while driving only 5 days, and 210 miles, after being purchased brand new. I first smelled melted plastic, few seconds after that saw smoke rising up under the driver seat and then felt the seat getting hot and saw flames shooting under my seat. All along there were no warning messages or light displayed on the car. The car burned completely and was deemed totaled by my insurance. Insurance investigation, along with Land Rover representatives and local law enforcement detectives that were assigned to the case, determined it to be a manufacturing issue.
Additional Notes:
My car caught on fire while driving only 5 days, and 210 miles, after being purchased brand new. I first smelled melted plastic, few seconds after that saw smoke rising up under the driver seat and then felt the seat getting hot and saw flames shooting under my seat. All along there were no warning messages or light displayed on the car. The car burned completely and was deemed totaled by my insurance. Insurance investigation, along with Land Rover representatives and local law enforcement detectives that were assigned to the case, determined it to be a manufacturing issue.
Mfg Campaign: 11602679
Recall Date: Jul 16, 2024
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Valencia, CA • 36 yrs
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