Complaints & Recalls
Official Safety Recalls - Important!
32 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2023 Range Rover Sport, 2020-2023 Range Rover, Defender, 2022-2023 Discovery, and 2023 Range Rover Velar vehicles. The engine cam carrier oil channel may be blocked, which can lead to an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N763
Recall Date: Feb 2, 2023
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2022-23 Land Rover Defender, Discovery, Discovery Sport and 2022 Range Rover Sport and Range Rover Velar vehicles. The driver and front passenger seat belt pretensioners may be damaged, which can cause the seat belts to not properly restrain occupants.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N720
Recall Date: Jul 21, 2022
Consumer Complaints
4 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
TIRES
Potential Consequences:
Perrelli Scorpion 255/55R20 tires experience experience excessive wear down to cords in under 15K miles. Tires are in adequate to support the weight of the vehicle.
Corrective Action:
Perrelli Scorpion 255/55R20 tires experience experience excessive wear down to cords in under 15K miles. Tires are in adequate to support the weight of the vehicle.
Additional Notes:
Perrelli Scorpion 255/55R20 tires experience experience excessive wear down to cords in under 15K miles. Tires are in adequate to support the weight of the vehicle.
Mfg Campaign: 11646059
Recall Date: Mar 3, 2025
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
Dear NHTSA, I am writing to report a safety issue with my 2023 Land Rover Discovery Metropolitan that occurred on April [XXX] 2024. VIN: [XXX] The issue involved the steering wheel locking unexpectedly. After parking the car overnight for 15 hours, I returned to find a message indicating lane departure assist wasn't working, and the steering wheel was completely locked and inoperable. I attempted various troubleshooting steps, including changing driving modes, restarting the car, and checking for software updates, but none resolved the problem. While the car functioned normally in terms of forward and backward movement, the locked steering wheel prevented any turning ability. There were also no warning lights or error messages displayed on the dashboard. The only solution I found was to perform a hard reset by disconnecting the negative battery cable for 3 minutes and then reconnecting it. It's concerning that a similar issue appears to be reported by other Land Rover owners online, particularly with Defender models. [XXX] My primary concern is the possibility of this malfunction occurring while driving, which could lead to a serious accident. There seems to be no guarantee that this isn't a potential risk. I will be in contact with the Land Rover dealership locally and urge NHTSA to investigate this potential safety concern with Land Rover vehicles. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Dear NHTSA, I am writing to report a safety issue with my 2023 Land Rover Discovery Metropolitan that occurred on April [XXX] 2024. VIN: [XXX] The issue involved the steering wheel locking unexpectedly. After parking the car overnight for 15 hours, I returned to find a message indicating lane departure assist wasn't working, and the steering wheel was completely locked and inoperable. I attempted various troubleshooting steps, including changing driving modes, restarting the car, and checking for software updates, but none resolved the problem. While the car functioned normally in terms of forward and backward movement, the locked steering wheel prevented any turning ability. There were also no warning lights or error messages displayed on the dashboard. The only solution I found was to perform a hard reset by disconnecting the negative battery cable for 3 minutes and then reconnecting it. It's concerning that a similar issue appears to be reported by other Land Rover owners online, particularly with Defender models. [XXX] My primary concern is the possibility of this malfunction occurring while driving, which could lead to a serious accident. There seems to be no guarantee that this isn't a potential risk. I will be in contact with the Land Rover dealership locally and urge NHTSA to investigate this potential safety concern with Land Rover vehicles. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Dear NHTSA, I am writing to report a safety issue with my 2023 Land Rover Discovery Metropolitan that occurred on April [XXX] 2024. VIN: [XXX] The issue involved the steering wheel locking unexpectedly. After parking the car overnight for 15 hours, I returned to find a message indicating lane departure assist wasn't working, and the steering wheel was completely locked and inoperable. I attempted various troubleshooting steps, including changing driving modes, restarting the car, and checking for software updates, but none resolved the problem. While the car functioned normally in terms of forward and backward movement, the locked steering wheel prevented any turning ability. There were also no warning lights or error messages displayed on the dashboard. The only solution I found was to perform a hard reset by disconnecting the negative battery cable for 3 minutes and then reconnecting it. It's concerning that a similar issue appears to be reported by other Land Rover owners online, particularly with Defender models. [XXX] My primary concern is the possibility of this malfunction occurring while driving, which could lead to a serious accident. There seems to be no guarantee that this isn't a potential risk. I will be in contact with the Land Rover dealership locally and urge NHTSA to investigate this potential safety concern with Land Rover vehicles. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11584203
Recall Date: Apr 20, 2024
Jaguar Land Rover North America, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Dear NHTSA, I am writing to report a safety issue with my 2023 Land Rover Discovery Metropolitan that occurred on April [XXX] 2024. VIN: [XXX] The issue involved the steering wheel locking unexpectedly. After parking the car overnight for 15 hours, I returned to find a message indicating lane departure assist wasn't working, and the steering wheel was completely locked and inoperable. I attempted various troubleshooting steps, including changing driving modes, restarting the car, and checking for software updates, but none resolved the problem. While the car functioned normally in terms of forward and backward movement, the locked steering wheel prevented any turning ability. There were also no warning lights or error messages displayed on the dashboard. The only solution I found was to perform a hard reset by disconnecting the negative battery cable for 3 minutes and then reconnecting it. It's concerning that a similar issue appears to be reported by other Land Rover owners online, particularly with Defender models. [XXX] My primary concern is the possibility of this malfunction occurring while driving, which could lead to a serious accident. There seems to be no guarantee that this isn't a potential risk. I will be in contact with the Land Rover dealership locally and urge NHTSA to investigate this potential safety concern with Land Rover vehicles. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Dear NHTSA, I am writing to report a safety issue with my 2023 Land Rover Discovery Metropolitan that occurred on April [XXX] 2024. VIN: [XXX] The issue involved the steering wheel locking unexpectedly. After parking the car overnight for 15 hours, I returned to find a message indicating lane departure assist wasn't working, and the steering wheel was completely locked and inoperable. I attempted various troubleshooting steps, including changing driving modes, restarting the car, and checking for software updates, but none resolved the problem. While the car functioned normally in terms of forward and backward movement, the locked steering wheel prevented any turning ability. There were also no warning lights or error messages displayed on the dashboard. The only solution I found was to perform a hard reset by disconnecting the negative battery cable for 3 minutes and then reconnecting it. It's concerning that a similar issue appears to be reported by other Land Rover owners online, particularly with Defender models. [XXX] My primary concern is the possibility of this malfunction occurring while driving, which could lead to a serious accident. There seems to be no guarantee that this isn't a potential risk. I will be in contact with the Land Rover dealership locally and urge NHTSA to investigate this potential safety concern with Land Rover vehicles. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Dear NHTSA, I am writing to report a safety issue with my 2023 Land Rover Discovery Metropolitan that occurred on April [XXX] 2024. VIN: [XXX] The issue involved the steering wheel locking unexpectedly. After parking the car overnight for 15 hours, I returned to find a message indicating lane departure assist wasn't working, and the steering wheel was completely locked and inoperable. I attempted various troubleshooting steps, including changing driving modes, restarting the car, and checking for software updates, but none resolved the problem. While the car functioned normally in terms of forward and backward movement, the locked steering wheel prevented any turning ability. There were also no warning lights or error messages displayed on the dashboard. The only solution I found was to perform a hard reset by disconnecting the negative battery cable for 3 minutes and then reconnecting it. It's concerning that a similar issue appears to be reported by other Land Rover owners online, particularly with Defender models. [XXX] My primary concern is the possibility of this malfunction occurring while driving, which could lead to a serious accident. There seems to be no guarantee that this isn't a potential risk. I will be in contact with the Land Rover dealership locally and urge NHTSA to investigate this potential safety concern with Land Rover vehicles. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11584203
Recall Date: Apr 20, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was in a parking lot adjusting settings via the touch screen when the vehicle suddenly deactivated the key fob rendering the vehicle useless. The only option was to get the spare key to start the vehicle. This presents a safety issue for all occupants if the vehicle is disabled because of a malfunction with the key, potentially leaving people stranded in a unsafe environment.
Corrective Action:
I was in a parking lot adjusting settings via the touch screen when the vehicle suddenly deactivated the key fob rendering the vehicle useless. The only option was to get the spare key to start the vehicle. This presents a safety issue for all occupants if the vehicle is disabled because of a malfunction with the key, potentially leaving people stranded in a unsafe environment.
Additional Notes:
I was in a parking lot adjusting settings via the touch screen when the vehicle suddenly deactivated the key fob rendering the vehicle useless. The only option was to get the spare key to start the vehicle. This presents a safety issue for all occupants if the vehicle is disabled because of a malfunction with the key, potentially leaving people stranded in a unsafe environment.
Mfg Campaign: 11528517
Recall Date: Jun 23, 2023
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