Complaints & Recalls
Official Safety Recalls - Important!
121 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2017-2020 Land Rover Discovery vehicles. The UniLatch Keyless Vehicle (KV) entry function may fail to properly latch the rear passenger doors, which can result in the doors opening while driving. In addition, the instrument cluster open-door warning light may fail to alert the driver of this condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N798
Recall Date: Jun 1, 2023
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021 Range Rover, 2022 Range Rover Sport, 2020-2021 Range Rover Velar, Discovery Sport, 2020-2022 Discovery, and Defender vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N630
Recall Date: Aug 26, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2021 Land Rover Discovery vehicles. A loose contact between the battery ground stud and the chassis may result in various electrical faults, possibly causing a loss of electrical power or the vehicle to shut down while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N607
Recall Date: Jun 17, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC. (Land Rover) is recalling certain 2018-2020 Range Rover, Range Rover Sport, Discovery, and Range Rover Velar vehicles. The Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N556
Recall Date: Feb 25, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2020 Discovery vehicles. A loose contact between the battery ground stud and the chassis may result in various electrical faults, possibly causing a loss of electrical power or the vehicle to shut down while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N400
Recall Date: Nov 10, 2020
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Discovery vehicles. The second row seat frame assembly may be missing fasteners, resulting in a seat frame with insufficient strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N422
Recall Date: Jan 30, 2020
Consumer Complaints
23 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2020 Land Rover Discovery. The contact stated while making a turn and driving at 15 MPH, water was leaking from the rearview mirror. The dome light on the ceiling was flashing intermittently. No warning lights were illuminated. The contact stated that on a separate occasion, while driving 50 MPH, the instrument panel screen turned black but returned to normal functionality after several minutes. The contact stated that the touch screen failed to work as intended. The vehicle was taken to the dealer where it was diagnosed that the joint and body seam adhesive had delaminated. The front windshield was replaced, and the dashboard was removed to be dried out; however, the failure persisted. The contact stated that the electronic system failed to operate as intended. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 65,799.
Corrective Action:
The contact owns a 2020 Land Rover Discovery. The contact stated while making a turn and driving at 15 MPH, water was leaking from the rearview mirror. The dome light on the ceiling was flashing intermittently. No warning lights were illuminated. The contact stated that on a separate occasion, while driving 50 MPH, the instrument panel screen turned black but returned to normal functionality after several minutes. The contact stated that the touch screen failed to work as intended. The vehicle was taken to the dealer where it was diagnosed that the joint and body seam adhesive had delaminated. The front windshield was replaced, and the dashboard was removed to be dried out; however, the failure persisted. The contact stated that the electronic system failed to operate as intended. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 65,799.
Additional Notes:
The contact owns a 2020 Land Rover Discovery. The contact stated while making a turn and driving at 15 MPH, water was leaking from the rearview mirror. The dome light on the ceiling was flashing intermittently. No warning lights were illuminated. The contact stated that on a separate occasion, while driving 50 MPH, the instrument panel screen turned black but returned to normal functionality after several minutes. The contact stated that the touch screen failed to work as intended. The vehicle was taken to the dealer where it was diagnosed that the joint and body seam adhesive had delaminated. The front windshield was replaced, and the dashboard was removed to be dried out; however, the failure persisted. The contact stated that the electronic system failed to operate as intended. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 65,799.
Mfg Campaign: 11642608
Recall Date: Feb 13, 2025
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE:INTERIOR PANELS:DASHBOARD
Potential Consequences:
The contact owns a 2020 Land Rover Discovery. The contact stated while making a turn and driving at 15 MPH, water was leaking from the rearview mirror. The dome light on the ceiling was flashing intermittently. No warning lights were illuminated. The contact stated that on a separate occasion, while driving 50 MPH, the instrument panel screen turned black but returned to normal functionality after several minutes. The contact stated that the touch screen failed to work as intended. The vehicle was taken to the dealer where it was diagnosed that the joint and body seam adhesive had delaminated. The front windshield was replaced, and the dashboard was removed to be dried out; however, the failure persisted. The contact stated that the electronic system failed to operate as intended. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 65,799.
Corrective Action:
The contact owns a 2020 Land Rover Discovery. The contact stated while making a turn and driving at 15 MPH, water was leaking from the rearview mirror. The dome light on the ceiling was flashing intermittently. No warning lights were illuminated. The contact stated that on a separate occasion, while driving 50 MPH, the instrument panel screen turned black but returned to normal functionality after several minutes. The contact stated that the touch screen failed to work as intended. The vehicle was taken to the dealer where it was diagnosed that the joint and body seam adhesive had delaminated. The front windshield was replaced, and the dashboard was removed to be dried out; however, the failure persisted. The contact stated that the electronic system failed to operate as intended. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 65,799.
Additional Notes:
The contact owns a 2020 Land Rover Discovery. The contact stated while making a turn and driving at 15 MPH, water was leaking from the rearview mirror. The dome light on the ceiling was flashing intermittently. No warning lights were illuminated. The contact stated that on a separate occasion, while driving 50 MPH, the instrument panel screen turned black but returned to normal functionality after several minutes. The contact stated that the touch screen failed to work as intended. The vehicle was taken to the dealer where it was diagnosed that the joint and body seam adhesive had delaminated. The front windshield was replaced, and the dashboard was removed to be dried out; however, the failure persisted. The contact stated that the electronic system failed to operate as intended. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 65,799.
Mfg Campaign: 11642608
Recall Date: Feb 13, 2025
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Windshield seal failed, which was supposedly inspected when I bought the vehicle 13 months ago How was your safety or the safety of others put at risk? Water dumped onto the many electronics in the front center of the vehicle, this could have easily caused a short or failure in those electronics Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer immediately found the leak location when I brought the vehicle in. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle has been looked at by the dealership service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No signs of failure prior to leak. It seems that this is a common problem on Land Rover vehicles, and there are many forums that speak to the seal failing and the windshield needing replaced.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Windshield seal failed, which was supposedly inspected when I bought the vehicle 13 months ago How was your safety or the safety of others put at risk? Water dumped onto the many electronics in the front center of the vehicle, this could have easily caused a short or failure in those electronics Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer immediately found the leak location when I brought the vehicle in. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle has been looked at by the dealership service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No signs of failure prior to leak. It seems that this is a common problem on Land Rover vehicles, and there are many forums that speak to the seal failing and the windshield needing replaced.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Windshield seal failed, which was supposedly inspected when I bought the vehicle 13 months ago How was your safety or the safety of others put at risk? Water dumped onto the many electronics in the front center of the vehicle, this could have easily caused a short or failure in those electronics Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer immediately found the leak location when I brought the vehicle in. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle has been looked at by the dealership service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No signs of failure prior to leak. It seems that this is a common problem on Land Rover vehicles, and there are many forums that speak to the seal failing and the windshield needing replaced.
Mfg Campaign: 11629961
Recall Date: Dec 10, 2024
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Windshield seal failed, which was supposedly inspected when I bought the vehicle 13 months ago How was your safety or the safety of others put at risk? Water dumped onto the many electronics in the front center of the vehicle, this could have easily caused a short or failure in those electronics Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer immediately found the leak location when I brought the vehicle in. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle has been looked at by the dealership service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No signs of failure prior to leak. It seems that this is a common problem on Land Rover vehicles, and there are many forums that speak to the seal failing and the windshield needing replaced.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Windshield seal failed, which was supposedly inspected when I bought the vehicle 13 months ago How was your safety or the safety of others put at risk? Water dumped onto the many electronics in the front center of the vehicle, this could have easily caused a short or failure in those electronics Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer immediately found the leak location when I brought the vehicle in. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle has been looked at by the dealership service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No signs of failure prior to leak. It seems that this is a common problem on Land Rover vehicles, and there are many forums that speak to the seal failing and the windshield needing replaced.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Windshield seal failed, which was supposedly inspected when I bought the vehicle 13 months ago How was your safety or the safety of others put at risk? Water dumped onto the many electronics in the front center of the vehicle, this could have easily caused a short or failure in those electronics Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer immediately found the leak location when I brought the vehicle in. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle has been looked at by the dealership service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No signs of failure prior to leak. It seems that this is a common problem on Land Rover vehicles, and there are many forums that speak to the seal failing and the windshield needing replaced.
Mfg Campaign: 11629961
Recall Date: Dec 10, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving with my children, right rear door all of a sudden opened without warning. Doors were all locked. Pulled over, closed the door but latch was not catching with door. It's as if nothing was holding the door in place. I had to have my 14 year old daughter hold the car door while we canceled our vacation and drove three hours back home.
Corrective Action:
Driving with my children, right rear door all of a sudden opened without warning. Doors were all locked. Pulled over, closed the door but latch was not catching with door. It's as if nothing was holding the door in place. I had to have my 14 year old daughter hold the car door while we canceled our vacation and drove three hours back home.
Additional Notes:
Driving with my children, right rear door all of a sudden opened without warning. Doors were all locked. Pulled over, closed the door but latch was not catching with door. It's as if nothing was holding the door in place. I had to have my 14 year old daughter hold the car door while we canceled our vacation and drove three hours back home.
Mfg Campaign: 11603591
Recall Date: Jul 20, 2024
Jaguar Land Rover North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passenger airbag sensor not working
Corrective Action:
Passenger airbag sensor not working
Additional Notes:
Passenger airbag sensor not working
Mfg Campaign: 11584370
Recall Date: Apr 22, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Front parking aid sensors do not alert me to objects in front of me when parking forward. I have to first backup two feet to get it to work, then it picks it up once I put in forward motion again. The dealer stated that they have no recalls for this problem even though my vehicle is in warranty.
Corrective Action:
Front parking aid sensors do not alert me to objects in front of me when parking forward. I have to first backup two feet to get it to work, then it picks it up once I put in forward motion again. The dealer stated that they have no recalls for this problem even though my vehicle is in warranty.
Additional Notes:
Front parking aid sensors do not alert me to objects in front of me when parking forward. I have to first backup two feet to get it to work, then it picks it up once I put in forward motion again. The dealer stated that they have no recalls for this problem even though my vehicle is in warranty.
Mfg Campaign: 11581979
Recall Date: Apr 9, 2024
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Front parking aid sensors do not alert me to objects in front of me when parking forward. I have to first backup two feet to get it to work, then it picks it up once I put in forward motion again. The dealer stated that they have no recalls for this problem even though my vehicle is in warranty.
Corrective Action:
Front parking aid sensors do not alert me to objects in front of me when parking forward. I have to first backup two feet to get it to work, then it picks it up once I put in forward motion again. The dealer stated that they have no recalls for this problem even though my vehicle is in warranty.
Additional Notes:
Front parking aid sensors do not alert me to objects in front of me when parking forward. I have to first backup two feet to get it to work, then it picks it up once I put in forward motion again. The dealer stated that they have no recalls for this problem even though my vehicle is in warranty.
Mfg Campaign: 11581979
Recall Date: Apr 9, 2024
Jaguar Land Rover North America, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Front parking aid sensors do not alert me to objects in front of me when parking forward. I have to first backup two feet to get it to work, then it picks it up once I put in forward motion again. The dealer stated that they have no recalls for this problem even though my vehicle is in warranty.
Corrective Action:
Front parking aid sensors do not alert me to objects in front of me when parking forward. I have to first backup two feet to get it to work, then it picks it up once I put in forward motion again. The dealer stated that they have no recalls for this problem even though my vehicle is in warranty.
Additional Notes:
Front parking aid sensors do not alert me to objects in front of me when parking forward. I have to first backup two feet to get it to work, then it picks it up once I put in forward motion again. The dealer stated that they have no recalls for this problem even though my vehicle is in warranty.
Mfg Campaign: 11581979
Recall Date: Apr 9, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Complete loss of all electrical power (while driving, although incident occurred at a stop-light) due to ground stud failure. Component previously subject to a recall in 2021. Appears that the manufacturer fix implemented as part of the recall failed.
Corrective Action:
Complete loss of all electrical power (while driving, although incident occurred at a stop-light) due to ground stud failure. Component previously subject to a recall in 2021. Appears that the manufacturer fix implemented as part of the recall failed.
Additional Notes:
Complete loss of all electrical power (while driving, although incident occurred at a stop-light) due to ground stud failure. Component previously subject to a recall in 2021. Appears that the manufacturer fix implemented as part of the recall failed.
Mfg Campaign: 11581590
Recall Date: Apr 7, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Land Rover Discovery. The contact stated that while driving at various speeds, the navigation system screen went blank. The vehicle randomly failed to start. The Land Rover logo was on the screen. While driving, the battery warning light was flashing. All the warning lights were illuminated. The vehicle was towed to the local dealer, who performed an update. The dealer was unable to determine the failure. The vehicle was repaired, but the failure recurred. While driving, after a few days the vehicle failed to start. The manufacturer was not contacted. The failure mileage was approximately 38,181.
Corrective Action:
The contact owns a 2020 Land Rover Discovery. The contact stated that while driving at various speeds, the navigation system screen went blank. The vehicle randomly failed to start. The Land Rover logo was on the screen. While driving, the battery warning light was flashing. All the warning lights were illuminated. The vehicle was towed to the local dealer, who performed an update. The dealer was unable to determine the failure. The vehicle was repaired, but the failure recurred. While driving, after a few days the vehicle failed to start. The manufacturer was not contacted. The failure mileage was approximately 38,181.
Additional Notes:
The contact owns a 2020 Land Rover Discovery. The contact stated that while driving at various speeds, the navigation system screen went blank. The vehicle randomly failed to start. The Land Rover logo was on the screen. While driving, the battery warning light was flashing. All the warning lights were illuminated. The vehicle was towed to the local dealer, who performed an update. The dealer was unable to determine the failure. The vehicle was repaired, but the failure recurred. While driving, after a few days the vehicle failed to start. The manufacturer was not contacted. The failure mileage was approximately 38,181.
Mfg Campaign: 11549604
Recall Date: Oct 12, 2023
Jaguar Land Rover North America, Llc
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2020 Land Rover Discovery. The contact stated that while driving at various speeds, the navigation system screen went blank. The vehicle randomly failed to start. The Land Rover logo was on the screen. While driving, the battery warning light was flashing. All the warning lights were illuminated. The vehicle was towed to the local dealer, who performed an update. The dealer was unable to determine the failure. The vehicle was repaired, but the failure recurred. While driving, after a few days the vehicle failed to start. The manufacturer was not contacted. The failure mileage was approximately 38,181.
Corrective Action:
The contact owns a 2020 Land Rover Discovery. The contact stated that while driving at various speeds, the navigation system screen went blank. The vehicle randomly failed to start. The Land Rover logo was on the screen. While driving, the battery warning light was flashing. All the warning lights were illuminated. The vehicle was towed to the local dealer, who performed an update. The dealer was unable to determine the failure. The vehicle was repaired, but the failure recurred. While driving, after a few days the vehicle failed to start. The manufacturer was not contacted. The failure mileage was approximately 38,181.
Additional Notes:
The contact owns a 2020 Land Rover Discovery. The contact stated that while driving at various speeds, the navigation system screen went blank. The vehicle randomly failed to start. The Land Rover logo was on the screen. While driving, the battery warning light was flashing. All the warning lights were illuminated. The vehicle was towed to the local dealer, who performed an update. The dealer was unable to determine the failure. The vehicle was repaired, but the failure recurred. While driving, after a few days the vehicle failed to start. The manufacturer was not contacted. The failure mileage was approximately 38,181.
Mfg Campaign: 11549604
Recall Date: Oct 12, 2023
Jaguar Land Rover North America, Llc
Defect Description:
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Potential Consequences:
The contact owns a 2020 Land Rover Discovery. The contact stated that while driving at various speeds, the navigation system screen went blank. The vehicle randomly failed to start. The Land Rover logo was on the screen. While driving, the battery warning light was flashing. All the warning lights were illuminated. The vehicle was towed to the local dealer, who performed an update. The dealer was unable to determine the failure. The vehicle was repaired, but the failure recurred. While driving, after a few days the vehicle failed to start. The manufacturer was not contacted. The failure mileage was approximately 38,181.
Corrective Action:
The contact owns a 2020 Land Rover Discovery. The contact stated that while driving at various speeds, the navigation system screen went blank. The vehicle randomly failed to start. The Land Rover logo was on the screen. While driving, the battery warning light was flashing. All the warning lights were illuminated. The vehicle was towed to the local dealer, who performed an update. The dealer was unable to determine the failure. The vehicle was repaired, but the failure recurred. While driving, after a few days the vehicle failed to start. The manufacturer was not contacted. The failure mileage was approximately 38,181.
Additional Notes:
The contact owns a 2020 Land Rover Discovery. The contact stated that while driving at various speeds, the navigation system screen went blank. The vehicle randomly failed to start. The Land Rover logo was on the screen. While driving, the battery warning light was flashing. All the warning lights were illuminated. The vehicle was towed to the local dealer, who performed an update. The dealer was unable to determine the failure. The vehicle was repaired, but the failure recurred. While driving, after a few days the vehicle failed to start. The manufacturer was not contacted. The failure mileage was approximately 38,181.
Mfg Campaign: 11549604
Recall Date: Oct 12, 2023
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear hatch has opened while driving. Pulled to side of road and closed the hatch. Another time it opened while in parking lot. First time April 24, 2023. Second occurrence June 27, 2023.
Corrective Action:
Rear hatch has opened while driving. Pulled to side of road and closed the hatch. Another time it opened while in parking lot. First time April 24, 2023. Second occurrence June 27, 2023.
Additional Notes:
Rear hatch has opened while driving. Pulled to side of road and closed the hatch. Another time it opened while in parking lot. First time April 24, 2023. Second occurrence June 27, 2023.
Mfg Campaign: 11531771
Recall Date: Jul 12, 2023
Jaguar Land Rover North America, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Rear hatch has opened while driving. Pulled to side of road and closed the hatch. Another time it opened while in parking lot. First time April 24, 2023. Second occurrence June 27, 2023.
Corrective Action:
Rear hatch has opened while driving. Pulled to side of road and closed the hatch. Another time it opened while in parking lot. First time April 24, 2023. Second occurrence June 27, 2023.
Additional Notes:
Rear hatch has opened while driving. Pulled to side of road and closed the hatch. Another time it opened while in parking lot. First time April 24, 2023. Second occurrence June 27, 2023.
Mfg Campaign: 11531771
Recall Date: Jul 12, 2023
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle warning lights come on including traction control and engine warning. Vehicle stops running after halting and then quits running completely. I had the vehicle towed 80 miles to the nearest dealer in Columbia, SC they reported that it was a loose ground wire on the battery and told me it was resolved. Less than a month later the same thing happened again and all 4 wheels locked up requiring the towing company to drag it onto the flat bed two truck. It was towed to the local dealer in Hardeeville, SC for repair last Friday and am waiting on a notice that they are working on the vehicle. I did report the issue to the local dealer prior to the latest event and was told that the earliest available appointment was a month out. I was not told of any recall by either dealer but was told that they are having the same issue with “so many cars” The first event was on September 13th and the second on October 14th.
Corrective Action:
Vehicle warning lights come on including traction control and engine warning. Vehicle stops running after halting and then quits running completely. I had the vehicle towed 80 miles to the nearest dealer in Columbia, SC they reported that it was a loose ground wire on the battery and told me it was resolved. Less than a month later the same thing happened again and all 4 wheels locked up requiring the towing company to drag it onto the flat bed two truck. It was towed to the local dealer in Hardeeville, SC for repair last Friday and am waiting on a notice that they are working on the vehicle. I did report the issue to the local dealer prior to the latest event and was told that the earliest available appointment was a month out. I was not told of any recall by either dealer but was told that they are having the same issue with “so many cars” The first event was on September 13th and the second on October 14th.
Additional Notes:
Vehicle warning lights come on including traction control and engine warning. Vehicle stops running after halting and then quits running completely. I had the vehicle towed 80 miles to the nearest dealer in Columbia, SC they reported that it was a loose ground wire on the battery and told me it was resolved. Less than a month later the same thing happened again and all 4 wheels locked up requiring the towing company to drag it onto the flat bed two truck. It was towed to the local dealer in Hardeeville, SC for repair last Friday and am waiting on a notice that they are working on the vehicle. I did report the issue to the local dealer prior to the latest event and was told that the earliest available appointment was a month out. I was not told of any recall by either dealer but was told that they are having the same issue with “so many cars” The first event was on September 13th and the second on October 14th.
Mfg Campaign: 11489510
Recall Date: Oct 17, 2022
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle warning lights come on including traction control and engine warning. Vehicle stops running after halting and then quits running completely. I had the vehicle towed 80 miles to the nearest dealer in Columbia, SC they reported that it was a loose ground wire on the battery and told me it was resolved. Less than a month later the same thing happened again and all 4 wheels locked up requiring the towing company to drag it onto the flat bed two truck. It was towed to the local dealer in Hardeeville, SC for repair last Friday and am waiting on a notice that they are working on the vehicle. I did report the issue to the local dealer prior to the latest event and was told that the earliest available appointment was a month out. I was not told of any recall by either dealer but was told that they are having the same issue with “so many cars” The first event was on September 13th and the second on October 14th.
Corrective Action:
Vehicle warning lights come on including traction control and engine warning. Vehicle stops running after halting and then quits running completely. I had the vehicle towed 80 miles to the nearest dealer in Columbia, SC they reported that it was a loose ground wire on the battery and told me it was resolved. Less than a month later the same thing happened again and all 4 wheels locked up requiring the towing company to drag it onto the flat bed two truck. It was towed to the local dealer in Hardeeville, SC for repair last Friday and am waiting on a notice that they are working on the vehicle. I did report the issue to the local dealer prior to the latest event and was told that the earliest available appointment was a month out. I was not told of any recall by either dealer but was told that they are having the same issue with “so many cars” The first event was on September 13th and the second on October 14th.
Additional Notes:
Vehicle warning lights come on including traction control and engine warning. Vehicle stops running after halting and then quits running completely. I had the vehicle towed 80 miles to the nearest dealer in Columbia, SC they reported that it was a loose ground wire on the battery and told me it was resolved. Less than a month later the same thing happened again and all 4 wheels locked up requiring the towing company to drag it onto the flat bed two truck. It was towed to the local dealer in Hardeeville, SC for repair last Friday and am waiting on a notice that they are working on the vehicle. I did report the issue to the local dealer prior to the latest event and was told that the earliest available appointment was a month out. I was not told of any recall by either dealer but was told that they are having the same issue with “so many cars” The first event was on September 13th and the second on October 14th.
Mfg Campaign: 11489510
Recall Date: Oct 17, 2022
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle warning lights come on including traction control and engine warning. Vehicle stops running after halting and then quits running completely. I had the vehicle towed 80 miles to the nearest dealer in Columbia, SC they reported that it was a loose ground wire on the battery and told me it was resolved. Less than a month later the same thing happened again and all 4 wheels locked up requiring the towing company to drag it onto the flat bed two truck. It was towed to the local dealer in Hardeeville, SC for repair last Friday and am waiting on a notice that they are working on the vehicle. I did report the issue to the local dealer prior to the latest event and was told that the earliest available appointment was a month out. I was not told of any recall by either dealer but was told that they are having the same issue with “so many cars” The first event was on September 13th and the second on October 14th.
Corrective Action:
Vehicle warning lights come on including traction control and engine warning. Vehicle stops running after halting and then quits running completely. I had the vehicle towed 80 miles to the nearest dealer in Columbia, SC they reported that it was a loose ground wire on the battery and told me it was resolved. Less than a month later the same thing happened again and all 4 wheels locked up requiring the towing company to drag it onto the flat bed two truck. It was towed to the local dealer in Hardeeville, SC for repair last Friday and am waiting on a notice that they are working on the vehicle. I did report the issue to the local dealer prior to the latest event and was told that the earliest available appointment was a month out. I was not told of any recall by either dealer but was told that they are having the same issue with “so many cars” The first event was on September 13th and the second on October 14th.
Additional Notes:
Vehicle warning lights come on including traction control and engine warning. Vehicle stops running after halting and then quits running completely. I had the vehicle towed 80 miles to the nearest dealer in Columbia, SC they reported that it was a loose ground wire on the battery and told me it was resolved. Less than a month later the same thing happened again and all 4 wheels locked up requiring the towing company to drag it onto the flat bed two truck. It was towed to the local dealer in Hardeeville, SC for repair last Friday and am waiting on a notice that they are working on the vehicle. I did report the issue to the local dealer prior to the latest event and was told that the earliest available appointment was a month out. I was not told of any recall by either dealer but was told that they are having the same issue with “so many cars” The first event was on September 13th and the second on October 14th.
Mfg Campaign: 11489510
Recall Date: Oct 17, 2022
Jaguar Land Rover North America, Llc
Defect Description:
SEAT BELTS:FRONT
Potential Consequences:
The contact owns a 2020 Land Rover Discovery. The contact stated while driving approximately 30 MPH, the front passenger’s side seat belt locked, trapping the passenger in the seat. The contact stated that to unlock the seat belt the passenger had to manipulate the buckle to unlatch the buckle; then insert the seat belt several times before the seat belt operated as designed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed that the seat belt needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred after the repair. The vehicle was returned to the same dealer and the seat belt was replaced three times. The manufacturer had been informed of the failure. The failure mileage was approximately 3,100.
Corrective Action:
The contact owns a 2020 Land Rover Discovery. The contact stated while driving approximately 30 MPH, the front passenger’s side seat belt locked, trapping the passenger in the seat. The contact stated that to unlock the seat belt the passenger had to manipulate the buckle to unlatch the buckle; then insert the seat belt several times before the seat belt operated as designed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed that the seat belt needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred after the repair. The vehicle was returned to the same dealer and the seat belt was replaced three times. The manufacturer had been informed of the failure. The failure mileage was approximately 3,100.
Additional Notes:
The contact owns a 2020 Land Rover Discovery. The contact stated while driving approximately 30 MPH, the front passenger’s side seat belt locked, trapping the passenger in the seat. The contact stated that to unlock the seat belt the passenger had to manipulate the buckle to unlatch the buckle; then insert the seat belt several times before the seat belt operated as designed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed that the seat belt needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred after the repair. The vehicle was returned to the same dealer and the seat belt was replaced three times. The manufacturer had been informed of the failure. The failure mileage was approximately 3,100.
Mfg Campaign: 11464962
Recall Date: May 17, 2022
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After the recent rain we had in CT and the Northeast we got in the car and water was dripping out of screw holes in the lighting and from the headliner just below the area where the windshield meets the body of the vehicle. The water was dripping into the drive selector and other electronics and the headliner was saturated with water. After calling multiple Land Rover dealers I was informed that failure of the seals on the Windshield on the Land Rover Discovery and some other models is a "known issue". The company has recalled a few of these models but not nearly enough. The vehicle now has to be assessed for water damage, cleaning, mold an the wind shield has to be replaced as well as any other compromised components. To top it all off, Land Rover has no loaner vehicles and won't pay for rental cars for affected owners, despite their long knowledge of this issue and failure to do anything to rectify it. Further, they are short of parts so their current solution is to dry out the car, "reseal" the windshield and give the car back to you until all of the replacement parts arrive, which could take months. So people have to be without their vehicle or driving a potentially compromised vehicle, since we won't know the extent of the water damage for some time, and they are just letting this issue continue while doing nothing. Land Rover should be forced to fix all existing cars, inform all potential buyers of a new car of this issue and redesign the car to fix this problem for good. It is not only a nuisance but can certainly be a major safety hazard if the water penetration goes unnoticed for some time and damages electronics and drive components.
Corrective Action:
After the recent rain we had in CT and the Northeast we got in the car and water was dripping out of screw holes in the lighting and from the headliner just below the area where the windshield meets the body of the vehicle. The water was dripping into the drive selector and other electronics and the headliner was saturated with water. After calling multiple Land Rover dealers I was informed that failure of the seals on the Windshield on the Land Rover Discovery and some other models is a "known issue". The company has recalled a few of these models but not nearly enough. The vehicle now has to be assessed for water damage, cleaning, mold an the wind shield has to be replaced as well as any other compromised components. To top it all off, Land Rover has no loaner vehicles and won't pay for rental cars for affected owners, despite their long knowledge of this issue and failure to do anything to rectify it. Further, they are short of parts so their current solution is to dry out the car, "reseal" the windshield and give the car back to you until all of the replacement parts arrive, which could take months. So people have to be without their vehicle or driving a potentially compromised vehicle, since we won't know the extent of the water damage for some time, and they are just letting this issue continue while doing nothing. Land Rover should be forced to fix all existing cars, inform all potential buyers of a new car of this issue and redesign the car to fix this problem for good. It is not only a nuisance but can certainly be a major safety hazard if the water penetration goes unnoticed for some time and damages electronics and drive components.
Additional Notes:
After the recent rain we had in CT and the Northeast we got in the car and water was dripping out of screw holes in the lighting and from the headliner just below the area where the windshield meets the body of the vehicle. The water was dripping into the drive selector and other electronics and the headliner was saturated with water. After calling multiple Land Rover dealers I was informed that failure of the seals on the Windshield on the Land Rover Discovery and some other models is a "known issue". The company has recalled a few of these models but not nearly enough. The vehicle now has to be assessed for water damage, cleaning, mold an the wind shield has to be replaced as well as any other compromised components. To top it all off, Land Rover has no loaner vehicles and won't pay for rental cars for affected owners, despite their long knowledge of this issue and failure to do anything to rectify it. Further, they are short of parts so their current solution is to dry out the car, "reseal" the windshield and give the car back to you until all of the replacement parts arrive, which could take months. So people have to be without their vehicle or driving a potentially compromised vehicle, since we won't know the extent of the water damage for some time, and they are just letting this issue continue while doing nothing. Land Rover should be forced to fix all existing cars, inform all potential buyers of a new car of this issue and redesign the car to fix this problem for good. It is not only a nuisance but can certainly be a major safety hazard if the water penetration goes unnoticed for some time and damages electronics and drive components.
Mfg Campaign: 11443730
Recall Date: Dec 14, 2021
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Valencia, CA • 36 yrs
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