Complaints & Recalls
Consumer Complaints
7 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Is this a flaw? I was driving with my wife, she had the key. I dropped her off and drove away about a mile. The car didn't say anything about the key not being present in the vehicle. Shouldn't it have said something about the key not being present? Seems like this is a computer/software flaw which should be investigated and updated.
Corrective Action:
Is this a flaw? I was driving with my wife, she had the key. I dropped her off and drove away about a mile. The car didn't say anything about the key not being present in the vehicle. Shouldn't it have said something about the key not being present? Seems like this is a computer/software flaw which should be investigated and updated.
Additional Notes:
Is this a flaw? I was driving with my wife, she had the key. I dropped her off and drove away about a mile. The car didn't say anything about the key not being present in the vehicle. Shouldn't it have said something about the key not being present? Seems like this is a computer/software flaw which should be investigated and updated.
Mfg Campaign: 11660149
Recall Date: May 10, 2025
Jaguar Land Rover North America, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Autonomous Emergency Braking (AEB) and Lane Keep Assist systems turn off for no apparent reasons. This happened multiple times on this loaner vehicle and my own vehicle (same model). All the times I've seen this happen it was at night and clear out. So its not like radars or cameras are blocked by rain, snow, etc...This needs to be investigated since its happening on all of these models and radar/cameras are clear. Only common theme so far is that its happening when its dark out.
Corrective Action:
Autonomous Emergency Braking (AEB) and Lane Keep Assist systems turn off for no apparent reasons. This happened multiple times on this loaner vehicle and my own vehicle (same model). All the times I've seen this happen it was at night and clear out. So its not like radars or cameras are blocked by rain, snow, etc...This needs to be investigated since its happening on all of these models and radar/cameras are clear. Only common theme so far is that its happening when its dark out.
Additional Notes:
Autonomous Emergency Braking (AEB) and Lane Keep Assist systems turn off for no apparent reasons. This happened multiple times on this loaner vehicle and my own vehicle (same model). All the times I've seen this happen it was at night and clear out. So its not like radars or cameras are blocked by rain, snow, etc...This needs to be investigated since its happening on all of these models and radar/cameras are clear. Only common theme so far is that its happening when its dark out.
Mfg Campaign: 11633711
Recall Date: Jan 2, 2025
Jaguar Land Rover North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Autonomous Emergency Braking (AEB) and Lane Keep Assist systems turn off for no apparent reasons. This happened multiple times on this loaner vehicle and my own vehicle (same model). All the times I've seen this happen it was at night and clear out. So its not like radars or cameras are blocked by rain, snow, etc...This needs to be investigated since its happening on all of these models and radar/cameras are clear. Only common theme so far is that its happening when its dark out.
Corrective Action:
Autonomous Emergency Braking (AEB) and Lane Keep Assist systems turn off for no apparent reasons. This happened multiple times on this loaner vehicle and my own vehicle (same model). All the times I've seen this happen it was at night and clear out. So its not like radars or cameras are blocked by rain, snow, etc...This needs to be investigated since its happening on all of these models and radar/cameras are clear. Only common theme so far is that its happening when its dark out.
Additional Notes:
Autonomous Emergency Braking (AEB) and Lane Keep Assist systems turn off for no apparent reasons. This happened multiple times on this loaner vehicle and my own vehicle (same model). All the times I've seen this happen it was at night and clear out. So its not like radars or cameras are blocked by rain, snow, etc...This needs to be investigated since its happening on all of these models and radar/cameras are clear. Only common theme so far is that its happening when its dark out.
Mfg Campaign: 11633711
Recall Date: Jan 2, 2025
Jaguar Land Rover North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Autonomous Emergency Braking (AEB) and Lane Keep Assist systems turn off for no apparent reasons. This happened multiple times on this loaner vehicle and my own vehicle (same model). All the times I've seen this happen it was at night and clear out. So its not like radars or cameras are blocked by rain, snow, etc...This needs to be investigated since its happening on all of these models and radar/cameras are clear. Only common theme so far is that its happening when its dark out.
Corrective Action:
Autonomous Emergency Braking (AEB) and Lane Keep Assist systems turn off for no apparent reasons. This happened multiple times on this loaner vehicle and my own vehicle (same model). All the times I've seen this happen it was at night and clear out. So its not like radars or cameras are blocked by rain, snow, etc...This needs to be investigated since its happening on all of these models and radar/cameras are clear. Only common theme so far is that its happening when its dark out.
Additional Notes:
Autonomous Emergency Braking (AEB) and Lane Keep Assist systems turn off for no apparent reasons. This happened multiple times on this loaner vehicle and my own vehicle (same model). All the times I've seen this happen it was at night and clear out. So its not like radars or cameras are blocked by rain, snow, etc...This needs to be investigated since its happening on all of these models and radar/cameras are clear. Only common theme so far is that its happening when its dark out.
Mfg Campaign: 11633711
Recall Date: Jan 2, 2025
Jaguar Land Rover North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On several occasions the amber AEB Off warning light has appeared. It wasn't raining and radars + camera were clear. The warning light went away on its own within 30 seconds without restarting the car. This should be investigated as a safety system issue especially since it's occuring even though the sensors are clean and unobstructed.
Corrective Action:
On several occasions the amber AEB Off warning light has appeared. It wasn't raining and radars + camera were clear. The warning light went away on its own within 30 seconds without restarting the car. This should be investigated as a safety system issue especially since it's occuring even though the sensors are clean and unobstructed.
Additional Notes:
On several occasions the amber AEB Off warning light has appeared. It wasn't raining and radars + camera were clear. The warning light went away on its own within 30 seconds without restarting the car. This should be investigated as a safety system issue especially since it's occuring even though the sensors are clean and unobstructed.
Mfg Campaign: 11630745
Recall Date: Dec 14, 2024
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield washer fluid is leaking from the reservoir/pump near the front driver side tire when the rear window wash is activated. The bottle already became empty once. There shouldn't be any leaking to begin with but this is also a safety issue if you actually have to use the windshield wash while on the road and there is no fluid in the bottle because it leaked out.
Corrective Action:
Windshield washer fluid is leaking from the reservoir/pump near the front driver side tire when the rear window wash is activated. The bottle already became empty once. There shouldn't be any leaking to begin with but this is also a safety issue if you actually have to use the windshield wash while on the road and there is no fluid in the bottle because it leaked out.
Additional Notes:
Windshield washer fluid is leaking from the reservoir/pump near the front driver side tire when the rear window wash is activated. The bottle already became empty once. There shouldn't be any leaking to begin with but this is also a safety issue if you actually have to use the windshield wash while on the road and there is no fluid in the bottle because it leaked out.
Mfg Campaign: 11630503
Recall Date: Dec 13, 2024
Jaguar Land Rover North America, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I am new to Land Rover Discovery Sport and a bit disappointed with the Blind Spot Warning functionality. There is very little warning compared to all other cars I have owned with this feature. There needs to be an option for audible warning when blind spot monitoring detects something and the turn signal is activated. Currently there is no audible warning. Also the system seems a bit slow. Feels like it should detect a blind spot object sooner. Finally, there needs to be blind spot warning indicators on the HUD. All of these are safety issue and improvement opportunities.
Corrective Action:
I am new to Land Rover Discovery Sport and a bit disappointed with the Blind Spot Warning functionality. There is very little warning compared to all other cars I have owned with this feature. There needs to be an option for audible warning when blind spot monitoring detects something and the turn signal is activated. Currently there is no audible warning. Also the system seems a bit slow. Feels like it should detect a blind spot object sooner. Finally, there needs to be blind spot warning indicators on the HUD. All of these are safety issue and improvement opportunities.
Additional Notes:
I am new to Land Rover Discovery Sport and a bit disappointed with the Blind Spot Warning functionality. There is very little warning compared to all other cars I have owned with this feature. There needs to be an option for audible warning when blind spot monitoring detects something and the turn signal is activated. Currently there is no audible warning. Also the system seems a bit slow. Feels like it should detect a blind spot object sooner. Finally, there needs to be blind spot warning indicators on the HUD. All of these are safety issue and improvement opportunities.
Mfg Campaign: 11630081
Recall Date: Dec 11, 2024
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