Complaints & Recalls
Official Safety Recalls - Important!
98 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021 Range Rover, 2022 Range Rover Sport, 2020-2021 Range Rover Velar, Discovery Sport, 2020-2022 Discovery, and Defender vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N630
Recall Date: Aug 26, 2021
Consumer Complaints
6 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Major misfires in the engine cylinders at 56800 miles. I bought the car from Willis Auto in Des Moines Ia in October of 2021 Brand new. I am the one and only driver/owner of this vehicle. I came out of my home in Omaha Ne on or about [XXX], to which I attempted to drive my vehicle. The car engine began shaking and would not stay on. I then had the car towed in to Land Rover of Omaha which is the closest Land Rover dealership. I was initially told everything was fine except it needed to change the spark plugs. To which I agreed to have the repairs done. I was later notified that the car that I have is notorious for engine failure around 60k. I was told that the suggested repairs would be a new engine priced at 27k. I am under my LR warranty for length of ownership being under for years, however the mileage is over 6,800 miles. So I would not be covered under my power train warranty. This engine failure is definitely not just a one off situation. The dealership has said they don't understand why it is failed and have confirmed that it should not be failing this soon. I believe this is something that JAGUAR Land Rover is aware of any dispite that knowledge they are continuing to sell these cars and pass the costly repairs on to the unsuspecting consumer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Major misfires in the engine cylinders at 56800 miles. I bought the car from Willis Auto in Des Moines Ia in October of 2021 Brand new. I am the one and only driver/owner of this vehicle. I came out of my home in Omaha Ne on or about [XXX], to which I attempted to drive my vehicle. The car engine began shaking and would not stay on. I then had the car towed in to Land Rover of Omaha which is the closest Land Rover dealership. I was initially told everything was fine except it needed to change the spark plugs. To which I agreed to have the repairs done. I was later notified that the car that I have is notorious for engine failure around 60k. I was told that the suggested repairs would be a new engine priced at 27k. I am under my LR warranty for length of ownership being under for years, however the mileage is over 6,800 miles. So I would not be covered under my power train warranty. This engine failure is definitely not just a one off situation. The dealership has said they don't understand why it is failed and have confirmed that it should not be failing this soon. I believe this is something that JAGUAR Land Rover is aware of any dispite that knowledge they are continuing to sell these cars and pass the costly repairs on to the unsuspecting consumer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Major misfires in the engine cylinders at 56800 miles. I bought the car from Willis Auto in Des Moines Ia in October of 2021 Brand new. I am the one and only driver/owner of this vehicle. I came out of my home in Omaha Ne on or about [XXX], to which I attempted to drive my vehicle. The car engine began shaking and would not stay on. I then had the car towed in to Land Rover of Omaha which is the closest Land Rover dealership. I was initially told everything was fine except it needed to change the spark plugs. To which I agreed to have the repairs done. I was later notified that the car that I have is notorious for engine failure around 60k. I was told that the suggested repairs would be a new engine priced at 27k. I am under my LR warranty for length of ownership being under for years, however the mileage is over 6,800 miles. So I would not be covered under my power train warranty. This engine failure is definitely not just a one off situation. The dealership has said they don't understand why it is failed and have confirmed that it should not be failing this soon. I believe this is something that JAGUAR Land Rover is aware of any dispite that knowledge they are continuing to sell these cars and pass the costly repairs on to the unsuspecting consumer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11624376
Recall Date: Nov 9, 2024
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Major misfires in the engine cylinders at 56800 miles. I bought the car from Willis Auto in Des Moines Ia in October of 2021 Brand new. I am the one and only driver/owner of this vehicle. I came out of my home in Omaha Ne on or about [XXX], to which I attempted to drive my vehicle. The car engine began shaking and would not stay on. I then had the car towed in to Land Rover of Omaha which is the closest Land Rover dealership. I was initially told everything was fine except it needed to change the spark plugs. To which I agreed to have the repairs done. I was later notified that the car that I have is notorious for engine failure around 60k. I was told that the suggested repairs would be a new engine priced at 27k. I am under my LR warranty for length of ownership being under for years, however the mileage is over 6,800 miles. So I would not be covered under my power train warranty. This engine failure is definitely not just a one off situation. The dealership has said they don't understand why it is failed and have confirmed that it should not be failing this soon. I believe this is something that JAGUAR Land Rover is aware of any dispite that knowledge they are continuing to sell these cars and pass the costly repairs on to the unsuspecting consumer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Major misfires in the engine cylinders at 56800 miles. I bought the car from Willis Auto in Des Moines Ia in October of 2021 Brand new. I am the one and only driver/owner of this vehicle. I came out of my home in Omaha Ne on or about [XXX], to which I attempted to drive my vehicle. The car engine began shaking and would not stay on. I then had the car towed in to Land Rover of Omaha which is the closest Land Rover dealership. I was initially told everything was fine except it needed to change the spark plugs. To which I agreed to have the repairs done. I was later notified that the car that I have is notorious for engine failure around 60k. I was told that the suggested repairs would be a new engine priced at 27k. I am under my LR warranty for length of ownership being under for years, however the mileage is over 6,800 miles. So I would not be covered under my power train warranty. This engine failure is definitely not just a one off situation. The dealership has said they don't understand why it is failed and have confirmed that it should not be failing this soon. I believe this is something that JAGUAR Land Rover is aware of any dispite that knowledge they are continuing to sell these cars and pass the costly repairs on to the unsuspecting consumer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Major misfires in the engine cylinders at 56800 miles. I bought the car from Willis Auto in Des Moines Ia in October of 2021 Brand new. I am the one and only driver/owner of this vehicle. I came out of my home in Omaha Ne on or about [XXX], to which I attempted to drive my vehicle. The car engine began shaking and would not stay on. I then had the car towed in to Land Rover of Omaha which is the closest Land Rover dealership. I was initially told everything was fine except it needed to change the spark plugs. To which I agreed to have the repairs done. I was later notified that the car that I have is notorious for engine failure around 60k. I was told that the suggested repairs would be a new engine priced at 27k. I am under my LR warranty for length of ownership being under for years, however the mileage is over 6,800 miles. So I would not be covered under my power train warranty. This engine failure is definitely not just a one off situation. The dealership has said they don't understand why it is failed and have confirmed that it should not be failing this soon. I believe this is something that JAGUAR Land Rover is aware of any dispite that knowledge they are continuing to sell these cars and pass the costly repairs on to the unsuspecting consumer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11624376
Recall Date: Nov 9, 2024
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
The ignition does not turn on or the car will not power on with the key. The car has been at the dealership for a month and they have been unable to repair what is clearly an electronic problem with the vehicle. The power button in the ignition does not power up and the vehicle does not start.
Corrective Action:
The ignition does not turn on or the car will not power on with the key. The car has been at the dealership for a month and they have been unable to repair what is clearly an electronic problem with the vehicle. The power button in the ignition does not power up and the vehicle does not start.
Additional Notes:
The ignition does not turn on or the car will not power on with the key. The car has been at the dealership for a month and they have been unable to repair what is clearly an electronic problem with the vehicle. The power button in the ignition does not power up and the vehicle does not start.
Mfg Campaign: 11486155
Recall Date: Sep 24, 2022
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ignition does not turn on or the car will not power on with the key. The car has been at the dealership for a month and they have been unable to repair what is clearly an electronic problem with the vehicle. The power button in the ignition does not power up and the vehicle does not start.
Corrective Action:
The ignition does not turn on or the car will not power on with the key. The car has been at the dealership for a month and they have been unable to repair what is clearly an electronic problem with the vehicle. The power button in the ignition does not power up and the vehicle does not start.
Additional Notes:
The ignition does not turn on or the car will not power on with the key. The car has been at the dealership for a month and they have been unable to repair what is clearly an electronic problem with the vehicle. The power button in the ignition does not power up and the vehicle does not start.
Mfg Campaign: 11486155
Recall Date: Sep 24, 2022
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The ignition does not turn on or the car will not power on with the key. The car has been at the dealership for a month and they have been unable to repair what is clearly an electronic problem with the vehicle. The power button in the ignition does not power up and the vehicle does not start.
Corrective Action:
The ignition does not turn on or the car will not power on with the key. The car has been at the dealership for a month and they have been unable to repair what is clearly an electronic problem with the vehicle. The power button in the ignition does not power up and the vehicle does not start.
Additional Notes:
The ignition does not turn on or the car will not power on with the key. The car has been at the dealership for a month and they have been unable to repair what is clearly an electronic problem with the vehicle. The power button in the ignition does not power up and the vehicle does not start.
Mfg Campaign: 11486155
Recall Date: Sep 24, 2022
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle has a transmission problem. The vehicle will shut off at a stop and will come out of gear. I have been sitting at a traffic light and when the light turns green the car will not move (it goes back into neutral). When this happens I have to turn the engine off and restart the car before it will go into drive. When I back out of my driveway onto the main road and then place the vehicle in drive the vehicle will not go into gear leaving me and the car stranded in the road. This vehicle is going to get me injured or killed. Someone is going to hit me because I cannot move out of the way. I have almost been hit numerous times because I cannot get out of the way of oncoming traffic. The car has been back to the manufacturer 3 times now (this time they have had the car 22 days and it is still not repaired). No warning lights have come on before the incident, however the check engine light will appear after the car fails to go into gear.
Corrective Action:
The vehicle has a transmission problem. The vehicle will shut off at a stop and will come out of gear. I have been sitting at a traffic light and when the light turns green the car will not move (it goes back into neutral). When this happens I have to turn the engine off and restart the car before it will go into drive. When I back out of my driveway onto the main road and then place the vehicle in drive the vehicle will not go into gear leaving me and the car stranded in the road. This vehicle is going to get me injured or killed. Someone is going to hit me because I cannot move out of the way. I have almost been hit numerous times because I cannot get out of the way of oncoming traffic. The car has been back to the manufacturer 3 times now (this time they have had the car 22 days and it is still not repaired). No warning lights have come on before the incident, however the check engine light will appear after the car fails to go into gear.
Additional Notes:
The vehicle has a transmission problem. The vehicle will shut off at a stop and will come out of gear. I have been sitting at a traffic light and when the light turns green the car will not move (it goes back into neutral). When this happens I have to turn the engine off and restart the car before it will go into drive. When I back out of my driveway onto the main road and then place the vehicle in drive the vehicle will not go into gear leaving me and the car stranded in the road. This vehicle is going to get me injured or killed. Someone is going to hit me because I cannot move out of the way. I have almost been hit numerous times because I cannot get out of the way of oncoming traffic. The car has been back to the manufacturer 3 times now (this time they have had the car 22 days and it is still not repaired). No warning lights have come on before the incident, however the check engine light will appear after the car fails to go into gear.
Mfg Campaign: 11434223
Recall Date: Sep 24, 2021
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