Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023 Discovery Sport, 2023-2024 Defender, and 2023 Range Rover Evoque vehicles. The touchscreen in the center console may go blank at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N972
Recall Date: Jan 16, 2025
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2025 Land Rover Defender vehicles equipped with Raised Air Intake (RAI) aftermarket accessory equipment, with part number VPLEP0543. The raised air intake may not be secured properly, which can allow the intake to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N964
Recall Date: Dec 6, 2024
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2024 Defender, Discovery Sport, Range Rover, Range Rover Evoque, Range Rover Velar, and Range Rover Sport vehicles. The Near Field Sensing Module (NFSM) may overheat and cause the 3D surround camera images, including the rearview camera image, not to display.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N927
Recall Date: Sep 12, 2024
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023-2024 Defender, 2024 Discovery, Range Rover, Range Rover Sport, and Range Rover Velar vehicles. The oil filter housing can crack and leak oil into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N908
Recall Date: Jun 17, 2024
Consumer Complaints
19 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Turned the car on and the display screen was black and would not work. This is after we did the software update several months ago.
Corrective Action:
Turned the car on and the display screen was black and would not work. This is after we did the software update several months ago.
Additional Notes:
Turned the car on and the display screen was black and would not work. This is after we did the software update several months ago.
Mfg Campaign: 11674813
Recall Date: Jul 20, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
To whom may it concern, I was driving on [XXX] , in Pennsylvania, at the speed of 65 miles per hour speed, My car engine suddenly stop ( may be i am not able to describe in proper word ) but i tried to put accelerator, car not responding total stop , at the speed of 65 miles per hours , i was driving my car with my entire family - 4 occupant . Luckily i pull over to shoulder and i survive , this is new vehicle purchased in dec /2024( only 15 month old ) - total odometer is 10196 miles . After this incident , I called Range rover road side assistance , Someone came at 6 pm and pick up our vehicle , We were on highway at least for 3 hours , My car is at dealership . But definitely this car and model has major issue with engine . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
To whom may it concern, I was driving on [XXX] , in Pennsylvania, at the speed of 65 miles per hour speed, My car engine suddenly stop ( may be i am not able to describe in proper word ) but i tried to put accelerator, car not responding total stop , at the speed of 65 miles per hours , i was driving my car with my entire family - 4 occupant . Luckily i pull over to shoulder and i survive , this is new vehicle purchased in dec /2024( only 15 month old ) - total odometer is 10196 miles . After this incident , I called Range rover road side assistance , Someone came at 6 pm and pick up our vehicle , We were on highway at least for 3 hours , My car is at dealership . But definitely this car and model has major issue with engine . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
To whom may it concern, I was driving on [XXX] , in Pennsylvania, at the speed of 65 miles per hour speed, My car engine suddenly stop ( may be i am not able to describe in proper word ) but i tried to put accelerator, car not responding total stop , at the speed of 65 miles per hours , i was driving my car with my entire family - 4 occupant . Luckily i pull over to shoulder and i survive , this is new vehicle purchased in dec /2024( only 15 month old ) - total odometer is 10196 miles . After this incident , I called Range rover road side assistance , Someone came at 6 pm and pick up our vehicle , We were on highway at least for 3 hours , My car is at dealership . But definitely this car and model has major issue with engine . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11651704
Recall Date: Mar 31, 2025
Jaguar Land Rover North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
To whom may it concern, I was driving on [XXX] , in Pennsylvania, at the speed of 65 miles per hour speed, My car engine suddenly stop ( may be i am not able to describe in proper word ) but i tried to put accelerator, car not responding total stop , at the speed of 65 miles per hours , i was driving my car with my entire family - 4 occupant . Luckily i pull over to shoulder and i survive , this is new vehicle purchased in dec /2024( only 15 month old ) - total odometer is 10196 miles . After this incident , I called Range rover road side assistance , Someone came at 6 pm and pick up our vehicle , We were on highway at least for 3 hours , My car is at dealership . But definitely this car and model has major issue with engine . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
To whom may it concern, I was driving on [XXX] , in Pennsylvania, at the speed of 65 miles per hour speed, My car engine suddenly stop ( may be i am not able to describe in proper word ) but i tried to put accelerator, car not responding total stop , at the speed of 65 miles per hours , i was driving my car with my entire family - 4 occupant . Luckily i pull over to shoulder and i survive , this is new vehicle purchased in dec /2024( only 15 month old ) - total odometer is 10196 miles . After this incident , I called Range rover road side assistance , Someone came at 6 pm and pick up our vehicle , We were on highway at least for 3 hours , My car is at dealership . But definitely this car and model has major issue with engine . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
To whom may it concern, I was driving on [XXX] , in Pennsylvania, at the speed of 65 miles per hour speed, My car engine suddenly stop ( may be i am not able to describe in proper word ) but i tried to put accelerator, car not responding total stop , at the speed of 65 miles per hours , i was driving my car with my entire family - 4 occupant . Luckily i pull over to shoulder and i survive , this is new vehicle purchased in dec /2024( only 15 month old ) - total odometer is 10196 miles . After this incident , I called Range rover road side assistance , Someone came at 6 pm and pick up our vehicle , We were on highway at least for 3 hours , My car is at dealership . But definitely this car and model has major issue with engine . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11651704
Recall Date: Mar 31, 2025
Jaguar Land Rover North America, Llc
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2024 Land Rover Defender. The contact stated that upon starting the vehicle, the display screen was dark. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V016000 (Back Over Prevention, Equipment); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact to turn off and restart the vehicle for the failure to be self-corrected. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 4,500. Parts distribution disconnect.
Corrective Action:
The contact owns a 2024 Land Rover Defender. The contact stated that upon starting the vehicle, the display screen was dark. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V016000 (Back Over Prevention, Equipment); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact to turn off and restart the vehicle for the failure to be self-corrected. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 4,500. Parts distribution disconnect.
Additional Notes:
The contact owns a 2024 Land Rover Defender. The contact stated that upon starting the vehicle, the display screen was dark. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V016000 (Back Over Prevention, Equipment); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact to turn off and restart the vehicle for the failure to be self-corrected. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 4,500. Parts distribution disconnect.
Mfg Campaign: 11648963
Recall Date: Mar 18, 2025
Jaguar Land Rover North America, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2024 Land Rover Defender. The contact stated that upon starting the vehicle, the display screen was dark. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V016000 (Back Over Prevention, Equipment); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact to turn off and restart the vehicle for the failure to be self-corrected. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 4,500. Parts distribution disconnect.
Corrective Action:
The contact owns a 2024 Land Rover Defender. The contact stated that upon starting the vehicle, the display screen was dark. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V016000 (Back Over Prevention, Equipment); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact to turn off and restart the vehicle for the failure to be self-corrected. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 4,500. Parts distribution disconnect.
Additional Notes:
The contact owns a 2024 Land Rover Defender. The contact stated that upon starting the vehicle, the display screen was dark. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V016000 (Back Over Prevention, Equipment); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact to turn off and restart the vehicle for the failure to be self-corrected. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 4,500. Parts distribution disconnect.
Mfg Campaign: 11648963
Recall Date: Mar 18, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Near dusk, the driver display (speedometer, tachometer, fuel gauge , etc.) automatically dimes to night mode and becomes unreadable. Turning the rheostat controlling display brightness does nothing. Very dangerous. Display should only go to night mode when conditions are actually dark.
Corrective Action:
Near dusk, the driver display (speedometer, tachometer, fuel gauge , etc.) automatically dimes to night mode and becomes unreadable. Turning the rheostat controlling display brightness does nothing. Very dangerous. Display should only go to night mode when conditions are actually dark.
Additional Notes:
Near dusk, the driver display (speedometer, tachometer, fuel gauge , etc.) automatically dimes to night mode and becomes unreadable. Turning the rheostat controlling display brightness does nothing. Very dangerous. Display should only go to night mode when conditions are actually dark.
Mfg Campaign: 11624884
Recall Date: Nov 12, 2024
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Near dusk, the driver display (speedometer, tachometer, fuel gauge , etc.) automatically dimes to night mode and becomes unreadable. Turning the rheostat controlling display brightness does nothing. Very dangerous. Display should only go to night mode when conditions are actually dark.
Corrective Action:
Near dusk, the driver display (speedometer, tachometer, fuel gauge , etc.) automatically dimes to night mode and becomes unreadable. Turning the rheostat controlling display brightness does nothing. Very dangerous. Display should only go to night mode when conditions are actually dark.
Additional Notes:
Near dusk, the driver display (speedometer, tachometer, fuel gauge , etc.) automatically dimes to night mode and becomes unreadable. Turning the rheostat controlling display brightness does nothing. Very dangerous. Display should only go to night mode when conditions are actually dark.
Mfg Campaign: 11624884
Recall Date: Nov 12, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We were driving at highway speeds on paved, dry road. The vehicle threw a electrical fault error. As I drove to a safe location to pull over, the vehicle switched into Neutral, every warning light on the dash lit up and my power steering failed. We barely coasted to a safe spot on the shoulder of the highway we were on in the mountains. The parking brake also would not work. The vehicle then completely died and we were stuck in an area with no cell phone service. The rear hatch also would not open
Corrective Action:
We were driving at highway speeds on paved, dry road. The vehicle threw a electrical fault error. As I drove to a safe location to pull over, the vehicle switched into Neutral, every warning light on the dash lit up and my power steering failed. We barely coasted to a safe spot on the shoulder of the highway we were on in the mountains. The parking brake also would not work. The vehicle then completely died and we were stuck in an area with no cell phone service. The rear hatch also would not open
Additional Notes:
We were driving at highway speeds on paved, dry road. The vehicle threw a electrical fault error. As I drove to a safe location to pull over, the vehicle switched into Neutral, every warning light on the dash lit up and my power steering failed. We barely coasted to a safe spot on the shoulder of the highway we were on in the mountains. The parking brake also would not work. The vehicle then completely died and we were stuck in an area with no cell phone service. The rear hatch also would not open
Mfg Campaign: 11624215
Recall Date: Nov 8, 2024
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
We were driving at highway speeds on paved, dry road. The vehicle threw a electrical fault error. As I drove to a safe location to pull over, the vehicle switched into Neutral, every warning light on the dash lit up and my power steering failed. We barely coasted to a safe spot on the shoulder of the highway we were on in the mountains. The parking brake also would not work. The vehicle then completely died and we were stuck in an area with no cell phone service. The rear hatch also would not open
Corrective Action:
We were driving at highway speeds on paved, dry road. The vehicle threw a electrical fault error. As I drove to a safe location to pull over, the vehicle switched into Neutral, every warning light on the dash lit up and my power steering failed. We barely coasted to a safe spot on the shoulder of the highway we were on in the mountains. The parking brake also would not work. The vehicle then completely died and we were stuck in an area with no cell phone service. The rear hatch also would not open
Additional Notes:
We were driving at highway speeds on paved, dry road. The vehicle threw a electrical fault error. As I drove to a safe location to pull over, the vehicle switched into Neutral, every warning light on the dash lit up and my power steering failed. We barely coasted to a safe spot on the shoulder of the highway we were on in the mountains. The parking brake also would not work. The vehicle then completely died and we were stuck in an area with no cell phone service. The rear hatch also would not open
Mfg Campaign: 11624215
Recall Date: Nov 8, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We were driving at highway speeds on paved, dry road. The vehicle threw a electrical fault error. As I drove to a safe location to pull over, the vehicle switched into Neutral, every warning light on the dash lit up and my power steering failed. We barely coasted to a safe spot on the shoulder of the highway we were on in the mountains. The parking brake also would not work. The vehicle then completely died and we were stuck in an area with no cell phone service. The rear hatch also would not open
Corrective Action:
We were driving at highway speeds on paved, dry road. The vehicle threw a electrical fault error. As I drove to a safe location to pull over, the vehicle switched into Neutral, every warning light on the dash lit up and my power steering failed. We barely coasted to a safe spot on the shoulder of the highway we were on in the mountains. The parking brake also would not work. The vehicle then completely died and we were stuck in an area with no cell phone service. The rear hatch also would not open
Additional Notes:
We were driving at highway speeds on paved, dry road. The vehicle threw a electrical fault error. As I drove to a safe location to pull over, the vehicle switched into Neutral, every warning light on the dash lit up and my power steering failed. We barely coasted to a safe spot on the shoulder of the highway we were on in the mountains. The parking brake also would not work. The vehicle then completely died and we were stuck in an area with no cell phone service. The rear hatch also would not open
Mfg Campaign: 11624215
Recall Date: Nov 8, 2024
Jaguar Land Rover North America, Llc
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Infotainment screen intermetittetly doesn't work which then prohibits the use of the backup camera(s). Worried about the lack of visibility in reverse. Multiple service trips to the dealership with no resolution.
Corrective Action:
Infotainment screen intermetittetly doesn't work which then prohibits the use of the backup camera(s). Worried about the lack of visibility in reverse. Multiple service trips to the dealership with no resolution.
Additional Notes:
Infotainment screen intermetittetly doesn't work which then prohibits the use of the backup camera(s). Worried about the lack of visibility in reverse. Multiple service trips to the dealership with no resolution.
Mfg Campaign: 11622834
Recall Date: Oct 30, 2024
Jaguar Land Rover North America, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The main display screen will randomly not turn on upon startup of the vehicle. This prevents me from using the reverse camera, parking aids or any other functions or driving aids that are accessed through the screen. Turning off the vehicle and / or restarting the screen does not fix the issue...the screen will just randomly start working or stop working. This might happen 2 or 3 times per day and then may not happen for a month. In my 6 months of ownership it has happen more than 15 times. Others in the online forums are experiencing this problem and I feel this is a safety issue.
Corrective Action:
The main display screen will randomly not turn on upon startup of the vehicle. This prevents me from using the reverse camera, parking aids or any other functions or driving aids that are accessed through the screen. Turning off the vehicle and / or restarting the screen does not fix the issue...the screen will just randomly start working or stop working. This might happen 2 or 3 times per day and then may not happen for a month. In my 6 months of ownership it has happen more than 15 times. Others in the online forums are experiencing this problem and I feel this is a safety issue.
Additional Notes:
The main display screen will randomly not turn on upon startup of the vehicle. This prevents me from using the reverse camera, parking aids or any other functions or driving aids that are accessed through the screen. Turning off the vehicle and / or restarting the screen does not fix the issue...the screen will just randomly start working or stop working. This might happen 2 or 3 times per day and then may not happen for a month. In my 6 months of ownership it has happen more than 15 times. Others in the online forums are experiencing this problem and I feel this is a safety issue.
Mfg Campaign: 11594884
Recall Date: Jun 17, 2024
Jaguar Land Rover North America, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The main display screen will randomly not turn on upon startup of the vehicle. This prevents me from using the reverse camera, parking aids or any other functions or driving aids that are accessed through the screen. Turning off the vehicle and / or restarting the screen does not fix the issue...the screen will just randomly start working or stop working. This might happen 2 or 3 times per day and then may not happen for a month. In my 6 months of ownership it has happen more than 15 times. Others in the online forums are experiencing this problem and I feel this is a safety issue.
Corrective Action:
The main display screen will randomly not turn on upon startup of the vehicle. This prevents me from using the reverse camera, parking aids or any other functions or driving aids that are accessed through the screen. Turning off the vehicle and / or restarting the screen does not fix the issue...the screen will just randomly start working or stop working. This might happen 2 or 3 times per day and then may not happen for a month. In my 6 months of ownership it has happen more than 15 times. Others in the online forums are experiencing this problem and I feel this is a safety issue.
Additional Notes:
The main display screen will randomly not turn on upon startup of the vehicle. This prevents me from using the reverse camera, parking aids or any other functions or driving aids that are accessed through the screen. Turning off the vehicle and / or restarting the screen does not fix the issue...the screen will just randomly start working or stop working. This might happen 2 or 3 times per day and then may not happen for a month. In my 6 months of ownership it has happen more than 15 times. Others in the online forums are experiencing this problem and I feel this is a safety issue.
Mfg Campaign: 11594884
Recall Date: Jun 17, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The main display screen will randomly not turn on upon startup of the vehicle. This prevents me from using the reverse camera, parking aids or any other functions or driving aids that are accessed through the screen. Turning off the vehicle and / or restarting the screen does not fix the issue...the screen will just randomly start working or stop working. This might happen 2 or 3 times per day and then may not happen for a month. In my 6 months of ownership it has happen more than 15 times. Others in the online forums are experiencing this problem and I feel this is a safety issue.
Corrective Action:
The main display screen will randomly not turn on upon startup of the vehicle. This prevents me from using the reverse camera, parking aids or any other functions or driving aids that are accessed through the screen. Turning off the vehicle and / or restarting the screen does not fix the issue...the screen will just randomly start working or stop working. This might happen 2 or 3 times per day and then may not happen for a month. In my 6 months of ownership it has happen more than 15 times. Others in the online forums are experiencing this problem and I feel this is a safety issue.
Additional Notes:
The main display screen will randomly not turn on upon startup of the vehicle. This prevents me from using the reverse camera, parking aids or any other functions or driving aids that are accessed through the screen. Turning off the vehicle and / or restarting the screen does not fix the issue...the screen will just randomly start working or stop working. This might happen 2 or 3 times per day and then may not happen for a month. In my 6 months of ownership it has happen more than 15 times. Others in the online forums are experiencing this problem and I feel this is a safety issue.
Mfg Campaign: 11594884
Recall Date: Jun 17, 2024
Jaguar Land Rover North America, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The Land Rover Defender has a center touchscreen that displays the cameras (rear back up camera, forward facing camera, Birds Eye camera). There have been two instances now when, upon turning on the vehicle, the center touchscreen remained blank (did not power on). Turning the vehicle on/off did not make it come on, neither did "restarting" the system by holding down the infotainment power button. Without the center touchscreen functioning, the rear back up camera would not display when the vehicle was in reverse and the rear back up sensors did not alarm when items were in the way. The screen did come back after turning off the vehicle for an extended period of time and then turning it back on, but for the duration of my drive, the screen remained black and the rear back up camera was not active. There were no other warning lamps, messages, or symptoms beyond what has been described above.
Corrective Action:
The Land Rover Defender has a center touchscreen that displays the cameras (rear back up camera, forward facing camera, Birds Eye camera). There have been two instances now when, upon turning on the vehicle, the center touchscreen remained blank (did not power on). Turning the vehicle on/off did not make it come on, neither did "restarting" the system by holding down the infotainment power button. Without the center touchscreen functioning, the rear back up camera would not display when the vehicle was in reverse and the rear back up sensors did not alarm when items were in the way. The screen did come back after turning off the vehicle for an extended period of time and then turning it back on, but for the duration of my drive, the screen remained black and the rear back up camera was not active. There were no other warning lamps, messages, or symptoms beyond what has been described above.
Additional Notes:
The Land Rover Defender has a center touchscreen that displays the cameras (rear back up camera, forward facing camera, Birds Eye camera). There have been two instances now when, upon turning on the vehicle, the center touchscreen remained blank (did not power on). Turning the vehicle on/off did not make it come on, neither did "restarting" the system by holding down the infotainment power button. Without the center touchscreen functioning, the rear back up camera would not display when the vehicle was in reverse and the rear back up sensors did not alarm when items were in the way. The screen did come back after turning off the vehicle for an extended period of time and then turning it back on, but for the duration of my drive, the screen remained black and the rear back up camera was not active. There were no other warning lamps, messages, or symptoms beyond what has been described above.
Mfg Campaign: 11579658
Recall Date: Mar 27, 2024
Jaguar Land Rover North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The Land Rover Defender has a center touchscreen that displays the cameras (rear back up camera, forward facing camera, Birds Eye camera). There have been two instances now when, upon turning on the vehicle, the center touchscreen remained blank (did not power on). Turning the vehicle on/off did not make it come on, neither did "restarting" the system by holding down the infotainment power button. Without the center touchscreen functioning, the rear back up camera would not display when the vehicle was in reverse and the rear back up sensors did not alarm when items were in the way. The screen did come back after turning off the vehicle for an extended period of time and then turning it back on, but for the duration of my drive, the screen remained black and the rear back up camera was not active. There were no other warning lamps, messages, or symptoms beyond what has been described above.
Corrective Action:
The Land Rover Defender has a center touchscreen that displays the cameras (rear back up camera, forward facing camera, Birds Eye camera). There have been two instances now when, upon turning on the vehicle, the center touchscreen remained blank (did not power on). Turning the vehicle on/off did not make it come on, neither did "restarting" the system by holding down the infotainment power button. Without the center touchscreen functioning, the rear back up camera would not display when the vehicle was in reverse and the rear back up sensors did not alarm when items were in the way. The screen did come back after turning off the vehicle for an extended period of time and then turning it back on, but for the duration of my drive, the screen remained black and the rear back up camera was not active. There were no other warning lamps, messages, or symptoms beyond what has been described above.
Additional Notes:
The Land Rover Defender has a center touchscreen that displays the cameras (rear back up camera, forward facing camera, Birds Eye camera). There have been two instances now when, upon turning on the vehicle, the center touchscreen remained blank (did not power on). Turning the vehicle on/off did not make it come on, neither did "restarting" the system by holding down the infotainment power button. Without the center touchscreen functioning, the rear back up camera would not display when the vehicle was in reverse and the rear back up sensors did not alarm when items were in the way. The screen did come back after turning off the vehicle for an extended period of time and then turning it back on, but for the duration of my drive, the screen remained black and the rear back up camera was not active. There were no other warning lamps, messages, or symptoms beyond what has been described above.
Mfg Campaign: 11579658
Recall Date: Mar 27, 2024
Jaguar Land Rover North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The Land Rover Defender has a center touchscreen that displays the cameras (rear back up camera, forward facing camera, Birds Eye camera). There have been two instances now when, upon turning on the vehicle, the center touchscreen remained blank (did not power on). Turning the vehicle on/off did not make it come on, neither did "restarting" the system by holding down the infotainment power button. Without the center touchscreen functioning, the rear back up camera would not display when the vehicle was in reverse and the rear back up sensors did not alarm when items were in the way. The screen did come back after turning off the vehicle for an extended period of time and then turning it back on, but for the duration of my drive, the screen remained black and the rear back up camera was not active. There were no other warning lamps, messages, or symptoms beyond what has been described above.
Corrective Action:
The Land Rover Defender has a center touchscreen that displays the cameras (rear back up camera, forward facing camera, Birds Eye camera). There have been two instances now when, upon turning on the vehicle, the center touchscreen remained blank (did not power on). Turning the vehicle on/off did not make it come on, neither did "restarting" the system by holding down the infotainment power button. Without the center touchscreen functioning, the rear back up camera would not display when the vehicle was in reverse and the rear back up sensors did not alarm when items were in the way. The screen did come back after turning off the vehicle for an extended period of time and then turning it back on, but for the duration of my drive, the screen remained black and the rear back up camera was not active. There were no other warning lamps, messages, or symptoms beyond what has been described above.
Additional Notes:
The Land Rover Defender has a center touchscreen that displays the cameras (rear back up camera, forward facing camera, Birds Eye camera). There have been two instances now when, upon turning on the vehicle, the center touchscreen remained blank (did not power on). Turning the vehicle on/off did not make it come on, neither did "restarting" the system by holding down the infotainment power button. Without the center touchscreen functioning, the rear back up camera would not display when the vehicle was in reverse and the rear back up sensors did not alarm when items were in the way. The screen did come back after turning off the vehicle for an extended period of time and then turning it back on, but for the duration of my drive, the screen remained black and the rear back up camera was not active. There were no other warning lamps, messages, or symptoms beyond what has been described above.
Mfg Campaign: 11579658
Recall Date: Mar 27, 2024
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
This morning I got into my Defender, started it, and the power steering was clearly not working at all. The steering wheel was not locked. With very significant effort I could turn the wheel. After searching online I found that this is apparently a widespread problem with Land Rover Defenders since about 2021. I was lucky that it happened in my driveway and not while I was actually driving. I was able to regain steering by disconnecting the negative terminal of the battery for 60 seconds and reconnecting. After that, the car drove fine.
Corrective Action:
This morning I got into my Defender, started it, and the power steering was clearly not working at all. The steering wheel was not locked. With very significant effort I could turn the wheel. After searching online I found that this is apparently a widespread problem with Land Rover Defenders since about 2021. I was lucky that it happened in my driveway and not while I was actually driving. I was able to regain steering by disconnecting the negative terminal of the battery for 60 seconds and reconnecting. After that, the car drove fine.
Additional Notes:
This morning I got into my Defender, started it, and the power steering was clearly not working at all. The steering wheel was not locked. With very significant effort I could turn the wheel. After searching online I found that this is apparently a widespread problem with Land Rover Defenders since about 2021. I was lucky that it happened in my driveway and not while I was actually driving. I was able to regain steering by disconnecting the negative terminal of the battery for 60 seconds and reconnecting. After that, the car drove fine.
Mfg Campaign: 11561955
Recall Date: Dec 26, 2023
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
I was ready to leave for work and started the car. The steering wheel was locked and would not turn left or right. The car could be put in gear but, the steering wheel not move. I turned the car off several times and nothing helped. Hopefully, this will not happen while driving. Had to drive my other car to work.
Corrective Action:
I was ready to leave for work and started the car. The steering wheel was locked and would not turn left or right. The car could be put in gear but, the steering wheel not move. I turned the car off several times and nothing helped. Hopefully, this will not happen while driving. Had to drive my other car to work.
Additional Notes:
I was ready to leave for work and started the car. The steering wheel was locked and would not turn left or right. The car could be put in gear but, the steering wheel not move. I turned the car off several times and nothing helped. Hopefully, this will not happen while driving. Had to drive my other car to work.
Mfg Campaign: 11557380
Recall Date: Nov 29, 2023
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