Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2025 Land Rover Defender vehicles equipped with Raised Air Intake (RAI) aftermarket accessory equipment, with part number VPLEP0543. The raised air intake may not be secured properly, which can allow the intake to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N964
Recall Date: Dec 6, 2024
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2023 Range Rover Sport, 2020-2023 Range Rover, Defender, 2022-2023 Discovery, and 2023 Range Rover Velar vehicles. The engine cam carrier oil channel may be blocked, which can lead to an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N763
Recall Date: Feb 2, 2023
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2022-23 Land Rover Defender, Discovery, Discovery Sport and 2022 Range Rover Sport and Range Rover Velar vehicles. The driver and front passenger seat belt pretensioners may be damaged, which can cause the seat belts to not properly restrain occupants.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N720
Recall Date: Jul 21, 2022
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2022 Defender X vehicles equipped with smoked rear light assemblies. A voltage spike, triggered by a bright light shining on the rear of the vehicle, can cause the turn signals, brake lights, and tail lights to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N598
Recall Date: Jun 8, 2021
Consumer Complaints
49 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I own a 2022 Land Rover Defender and the front lights have both burned out. The issue is the running day lights burn out and the ONLY fix is to replace the entire headlight. The cost of replacing the headlight is over $3,000 and has happen to both headlight in my 3+ year old car. This is a safety issue because the running day light need to be used in order to property see the vehicle and use the turn signals. I have spoken to the dealership and looked online in Land Rover forums and this is a very common problem. I'm requesting a recall on the headlights for the Defender and also recommend that their should be a fix that does not cost over $3,000 when a simple LED has burned out. Thanks for your Athenian to this issue.
Corrective Action:
I own a 2022 Land Rover Defender and the front lights have both burned out. The issue is the running day lights burn out and the ONLY fix is to replace the entire headlight. The cost of replacing the headlight is over $3,000 and has happen to both headlight in my 3+ year old car. This is a safety issue because the running day light need to be used in order to property see the vehicle and use the turn signals. I have spoken to the dealership and looked online in Land Rover forums and this is a very common problem. I'm requesting a recall on the headlights for the Defender and also recommend that their should be a fix that does not cost over $3,000 when a simple LED has burned out. Thanks for your Athenian to this issue.
Additional Notes:
I own a 2022 Land Rover Defender and the front lights have both burned out. The issue is the running day lights burn out and the ONLY fix is to replace the entire headlight. The cost of replacing the headlight is over $3,000 and has happen to both headlight in my 3+ year old car. This is a safety issue because the running day light need to be used in order to property see the vehicle and use the turn signals. I have spoken to the dealership and looked online in Land Rover forums and this is a very common problem. I'm requesting a recall on the headlights for the Defender and also recommend that their should be a fix that does not cost over $3,000 when a simple LED has burned out. Thanks for your Athenian to this issue.
Mfg Campaign: 11677456
Recall Date: Jul 31, 2025
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield on my Land Rover Defender cracked from a tiny pebble. I sealed the crack but I'm just waiting for it to crack again. My friend [XXX] has the same car and he's on his fourth windshield. When I purchased the car, the sales person recommended the extended warranty because "the windshield is $3000 and you'll use it". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The windshield on my Land Rover Defender cracked from a tiny pebble. I sealed the crack but I'm just waiting for it to crack again. My friend [XXX] has the same car and he's on his fourth windshield. When I purchased the car, the sales person recommended the extended warranty because "the windshield is $3000 and you'll use it". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The windshield on my Land Rover Defender cracked from a tiny pebble. I sealed the crack but I'm just waiting for it to crack again. My friend [XXX] has the same car and he's on his fourth windshield. When I purchased the car, the sales person recommended the extended warranty because "the windshield is $3000 and you'll use it". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11623228
Recall Date: Nov 2, 2024
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlight/daylight running lamps are known to burn out on these. Mine has burnt out and wont go back on. These are LED's where the LED is not going bad but the LED assembly is getting too hot and burning itself out. This is know issue with LandRover (they even have a special service bulletin [XXX] ) but they are not fixing the problem on vehicles but forcing customers to simply buy new headlights at their expense. Upon further review online, there are hundreds of complaints about this same issue. Land Rover is replacing if under warranty but leaving everyone else to pay approximately $5,000 for a new headlight. This is not only unsafe but irresponsible for them to not step up and make a fix of this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The headlight/daylight running lamps are known to burn out on these. Mine has burnt out and wont go back on. These are LED's where the LED is not going bad but the LED assembly is getting too hot and burning itself out. This is know issue with LandRover (they even have a special service bulletin [XXX] ) but they are not fixing the problem on vehicles but forcing customers to simply buy new headlights at their expense. Upon further review online, there are hundreds of complaints about this same issue. Land Rover is replacing if under warranty but leaving everyone else to pay approximately $5,000 for a new headlight. This is not only unsafe but irresponsible for them to not step up and make a fix of this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The headlight/daylight running lamps are known to burn out on these. Mine has burnt out and wont go back on. These are LED's where the LED is not going bad but the LED assembly is getting too hot and burning itself out. This is know issue with LandRover (they even have a special service bulletin [XXX] ) but they are not fixing the problem on vehicles but forcing customers to simply buy new headlights at their expense. Upon further review online, there are hundreds of complaints about this same issue. Land Rover is replacing if under warranty but leaving everyone else to pay approximately $5,000 for a new headlight. This is not only unsafe but irresponsible for them to not step up and make a fix of this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11608230
Recall Date: Aug 13, 2024
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Subject vehicle was parked outside in the driveway of my home for ~1 week and wasn't driven. During that time daily temperatures reached into the low-to-mid 90s with plenty of sun. With no impact damage whatsoever the windshield developed a crack starting on the driver's side outer edge and propagating inward approximately 18" toward the center of the vehicle. Vertically, the crack is located approximately midway between the bottom and top of the windshield.
Corrective Action:
Subject vehicle was parked outside in the driveway of my home for ~1 week and wasn't driven. During that time daily temperatures reached into the low-to-mid 90s with plenty of sun. With no impact damage whatsoever the windshield developed a crack starting on the driver's side outer edge and propagating inward approximately 18" toward the center of the vehicle. Vertically, the crack is located approximately midway between the bottom and top of the windshield.
Additional Notes:
Subject vehicle was parked outside in the driveway of my home for ~1 week and wasn't driven. During that time daily temperatures reached into the low-to-mid 90s with plenty of sun. With no impact damage whatsoever the windshield developed a crack starting on the driver's side outer edge and propagating inward approximately 18" toward the center of the vehicle. Vertically, the crack is located approximately midway between the bottom and top of the windshield.
Mfg Campaign: 11597345
Recall Date: Jun 27, 2024
Jaguar Land Rover North America, Llc
Defect Description:
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
Potential Consequences:
LAdder broke with me on it. I am 190 lbs. Well below what it is rated for. Both ladder hinges snapped with me falling on the ground as a result. Very painful. Informed LR and my dealer. No action taken.
Corrective Action:
LAdder broke with me on it. I am 190 lbs. Well below what it is rated for. Both ladder hinges snapped with me falling on the ground as a result. Very painful. Informed LR and my dealer. No action taken.
Additional Notes:
LAdder broke with me on it. I am 190 lbs. Well below what it is rated for. Both ladder hinges snapped with me falling on the ground as a result. Very painful. Informed LR and my dealer. No action taken.
Mfg Campaign: 11581450
Recall Date: Apr 5, 2024
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield glass started to crack without any impact or driving. Potentially due to temperature change in standard California Bay Area climate.
Corrective Action:
Windshield glass started to crack without any impact or driving. Potentially due to temperature change in standard California Bay Area climate.
Additional Notes:
Windshield glass started to crack without any impact or driving. Potentially due to temperature change in standard California Bay Area climate.
Mfg Campaign: 11576594
Recall Date: Mar 11, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield glass started to crack without any impact or driving. Potentially due to temperature change in standard California Bay Area climate.
Corrective Action:
Windshield glass started to crack without any impact or driving. Potentially due to temperature change in standard California Bay Area climate.
Additional Notes:
Windshield glass started to crack without any impact or driving. Potentially due to temperature change in standard California Bay Area climate.
Mfg Campaign: 11576594
Recall Date: Mar 11, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2022 Land Rover Defender was equipped with a factory-spec winch (a WARN Xeon Platinum 10-S, with Land Rover-supplied surrounds, etc.) installed immediately upon delivery by a JLR dealership. The winch is setup for a wireless winch remote, which intermittently loses pairing to the actual winch control unit. Due to the design of the Land Rover mounts, however, the winch’s controls (necessary to reset and reconnect the remote) are entirely inaccessible. The truck has to be taken to a JLR dealer every time the winch remote disconnects, the bumper and winch surrounds must be removed, and the controls thereby accessed to reset the system. So, several days’ worth of work every time the remote happens to disconnect, which is not a workable design. I have had the unit examined and serviced four times by dealerships and none are able to address the issue as the issue is with the factory design itself. There are third-party solutions (from WARN) available to reroute the winch controls to an accessible location, which the dealership has recommended I undertake just to get the factory design to function sustainably. This will likely run me $3,000 out of pocket, just to address design issues with the original $6,000 factory accessory. I have already contacted JLR customer service, who offered me a $300 voucher for future dealership service. After many discussions about the insufficiency of this voucher, they suggested that I file a NHTSA complaint.
Corrective Action:
My 2022 Land Rover Defender was equipped with a factory-spec winch (a WARN Xeon Platinum 10-S, with Land Rover-supplied surrounds, etc.) installed immediately upon delivery by a JLR dealership. The winch is setup for a wireless winch remote, which intermittently loses pairing to the actual winch control unit. Due to the design of the Land Rover mounts, however, the winch’s controls (necessary to reset and reconnect the remote) are entirely inaccessible. The truck has to be taken to a JLR dealer every time the winch remote disconnects, the bumper and winch surrounds must be removed, and the controls thereby accessed to reset the system. So, several days’ worth of work every time the remote happens to disconnect, which is not a workable design. I have had the unit examined and serviced four times by dealerships and none are able to address the issue as the issue is with the factory design itself. There are third-party solutions (from WARN) available to reroute the winch controls to an accessible location, which the dealership has recommended I undertake just to get the factory design to function sustainably. This will likely run me $3,000 out of pocket, just to address design issues with the original $6,000 factory accessory. I have already contacted JLR customer service, who offered me a $300 voucher for future dealership service. After many discussions about the insufficiency of this voucher, they suggested that I file a NHTSA complaint.
Additional Notes:
My 2022 Land Rover Defender was equipped with a factory-spec winch (a WARN Xeon Platinum 10-S, with Land Rover-supplied surrounds, etc.) installed immediately upon delivery by a JLR dealership. The winch is setup for a wireless winch remote, which intermittently loses pairing to the actual winch control unit. Due to the design of the Land Rover mounts, however, the winch’s controls (necessary to reset and reconnect the remote) are entirely inaccessible. The truck has to be taken to a JLR dealer every time the winch remote disconnects, the bumper and winch surrounds must be removed, and the controls thereby accessed to reset the system. So, several days’ worth of work every time the remote happens to disconnect, which is not a workable design. I have had the unit examined and serviced four times by dealerships and none are able to address the issue as the issue is with the factory design itself. There are third-party solutions (from WARN) available to reroute the winch controls to an accessible location, which the dealership has recommended I undertake just to get the factory design to function sustainably. This will likely run me $3,000 out of pocket, just to address design issues with the original $6,000 factory accessory. I have already contacted JLR customer service, who offered me a $300 voucher for future dealership service. After many discussions about the insufficiency of this voucher, they suggested that I file a NHTSA complaint.
Mfg Campaign: 11563512
Recall Date: Jan 4, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2022 Land Rover Defender was equipped with a factory-spec winch (a WARN Xeon Platinum 10-S, with Land Rover-supplied surrounds, etc.) installed immediately upon delivery by a JLR dealership. The winch is setup for a wireless winch remote, which intermittently loses pairing to the actual winch control unit. Due to the design of the Land Rover mounts, however, the winch’s controls (necessary to reset and reconnect the remote) are entirely inaccessible. The truck has to be taken to a JLR dealer every time the winch remote disconnects, the bumper and winch surrounds must be removed, and the controls thereby accessed to reset the system. So, several days’ worth of work every time the remote happens to disconnect, which is not a workable design. I have had the unit examined and serviced four times by dealerships and none are able to address the issue as the issue is with the factory design itself. There are third-party solutions (from WARN) available to reroute the winch controls to an accessible location, which the dealership has recommended I undertake just to get the factory design to function sustainably. This will likely run me $3,000 out of pocket, just to address design issues with the original $6,000 factory accessory. I have already contacted JLR customer service, who offered me a $300 voucher for future dealership service. After many discussions about the insufficiency of this voucher, they suggested that I file a NHTSA complaint.
Corrective Action:
My 2022 Land Rover Defender was equipped with a factory-spec winch (a WARN Xeon Platinum 10-S, with Land Rover-supplied surrounds, etc.) installed immediately upon delivery by a JLR dealership. The winch is setup for a wireless winch remote, which intermittently loses pairing to the actual winch control unit. Due to the design of the Land Rover mounts, however, the winch’s controls (necessary to reset and reconnect the remote) are entirely inaccessible. The truck has to be taken to a JLR dealer every time the winch remote disconnects, the bumper and winch surrounds must be removed, and the controls thereby accessed to reset the system. So, several days’ worth of work every time the remote happens to disconnect, which is not a workable design. I have had the unit examined and serviced four times by dealerships and none are able to address the issue as the issue is with the factory design itself. There are third-party solutions (from WARN) available to reroute the winch controls to an accessible location, which the dealership has recommended I undertake just to get the factory design to function sustainably. This will likely run me $3,000 out of pocket, just to address design issues with the original $6,000 factory accessory. I have already contacted JLR customer service, who offered me a $300 voucher for future dealership service. After many discussions about the insufficiency of this voucher, they suggested that I file a NHTSA complaint.
Additional Notes:
My 2022 Land Rover Defender was equipped with a factory-spec winch (a WARN Xeon Platinum 10-S, with Land Rover-supplied surrounds, etc.) installed immediately upon delivery by a JLR dealership. The winch is setup for a wireless winch remote, which intermittently loses pairing to the actual winch control unit. Due to the design of the Land Rover mounts, however, the winch’s controls (necessary to reset and reconnect the remote) are entirely inaccessible. The truck has to be taken to a JLR dealer every time the winch remote disconnects, the bumper and winch surrounds must be removed, and the controls thereby accessed to reset the system. So, several days’ worth of work every time the remote happens to disconnect, which is not a workable design. I have had the unit examined and serviced four times by dealerships and none are able to address the issue as the issue is with the factory design itself. There are third-party solutions (from WARN) available to reroute the winch controls to an accessible location, which the dealership has recommended I undertake just to get the factory design to function sustainably. This will likely run me $3,000 out of pocket, just to address design issues with the original $6,000 factory accessory. I have already contacted JLR customer service, who offered me a $300 voucher for future dealership service. After many discussions about the insufficiency of this voucher, they suggested that I file a NHTSA complaint.
Mfg Campaign: 11563512
Recall Date: Jan 4, 2024
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Vehicle daytime running lights burn-out prematurely, after about a year or two. Common issue - Land Rover often will replace the entire headlight only for the lights to burn out again. This is happening so often Land Rover headlamps are months back-ordered. See this thread: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle daytime running lights burn-out prematurely, after about a year or two. Common issue - Land Rover often will replace the entire headlight only for the lights to burn out again. This is happening so often Land Rover headlamps are months back-ordered. See this thread: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle daytime running lights burn-out prematurely, after about a year or two. Common issue - Land Rover often will replace the entire headlight only for the lights to burn out again. This is happening so often Land Rover headlamps are months back-ordered. See this thread: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11551146
Recall Date: Oct 21, 2023
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Crack in windshield appeared without any impact. Crack began at top middle of windshield, in a perfectly straight ling for about 5 inches, then continued as an irregular line across the driver's viewing area, impairing visibility. Crack occurred after washing the vehicle on a hot day. There was no impact to the glass. Just water.
Corrective Action:
Crack in windshield appeared without any impact. Crack began at top middle of windshield, in a perfectly straight ling for about 5 inches, then continued as an irregular line across the driver's viewing area, impairing visibility. Crack occurred after washing the vehicle on a hot day. There was no impact to the glass. Just water.
Additional Notes:
Crack in windshield appeared without any impact. Crack began at top middle of windshield, in a perfectly straight ling for about 5 inches, then continued as an irregular line across the driver's viewing area, impairing visibility. Crack occurred after washing the vehicle on a hot day. There was no impact to the glass. Just water.
Mfg Campaign: 11548095
Recall Date: Oct 3, 2023
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracked and was replaced and has now cracked again. No apparent impact noticed. Not covered under warranty.
Corrective Action:
Windshield cracked and was replaced and has now cracked again. No apparent impact noticed. Not covered under warranty.
Additional Notes:
Windshield cracked and was replaced and has now cracked again. No apparent impact noticed. Not covered under warranty.
Mfg Campaign: 11538815
Recall Date: Aug 16, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There were two separate issues. First was the battery dying once 4 months after purchase and again about 12 months after purchase. Both times we were lucky we were not out and about 4 wheeling like we normally do. Second is very recent about 18 months after purchase. Both the coolant feed and return lines to the turbo were leaking bad. O2 sensor came up faulty, as well as PCV diaphragm. This about the 4th serious issue we’ve had with this car. I expected this upon purchasing but got one anyways to try it out for off-roading. More to come soon!
Corrective Action:
There were two separate issues. First was the battery dying once 4 months after purchase and again about 12 months after purchase. Both times we were lucky we were not out and about 4 wheeling like we normally do. Second is very recent about 18 months after purchase. Both the coolant feed and return lines to the turbo were leaking bad. O2 sensor came up faulty, as well as PCV diaphragm. This about the 4th serious issue we’ve had with this car. I expected this upon purchasing but got one anyways to try it out for off-roading. More to come soon!
Additional Notes:
There were two separate issues. First was the battery dying once 4 months after purchase and again about 12 months after purchase. Both times we were lucky we were not out and about 4 wheeling like we normally do. Second is very recent about 18 months after purchase. Both the coolant feed and return lines to the turbo were leaking bad. O2 sensor came up faulty, as well as PCV diaphragm. This about the 4th serious issue we’ve had with this car. I expected this upon purchasing but got one anyways to try it out for off-roading. More to come soon!
Mfg Campaign: 11533865
Recall Date: Jul 22, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
There were two separate issues. First was the battery dying once 4 months after purchase and again about 12 months after purchase. Both times we were lucky we were not out and about 4 wheeling like we normally do. Second is very recent about 18 months after purchase. Both the coolant feed and return lines to the turbo were leaking bad. O2 sensor came up faulty, as well as PCV diaphragm. This about the 4th serious issue we’ve had with this car. I expected this upon purchasing but got one anyways to try it out for off-roading. More to come soon!
Corrective Action:
There were two separate issues. First was the battery dying once 4 months after purchase and again about 12 months after purchase. Both times we were lucky we were not out and about 4 wheeling like we normally do. Second is very recent about 18 months after purchase. Both the coolant feed and return lines to the turbo were leaking bad. O2 sensor came up faulty, as well as PCV diaphragm. This about the 4th serious issue we’ve had with this car. I expected this upon purchasing but got one anyways to try it out for off-roading. More to come soon!
Additional Notes:
There were two separate issues. First was the battery dying once 4 months after purchase and again about 12 months after purchase. Both times we were lucky we were not out and about 4 wheeling like we normally do. Second is very recent about 18 months after purchase. Both the coolant feed and return lines to the turbo were leaking bad. O2 sensor came up faulty, as well as PCV diaphragm. This about the 4th serious issue we’ve had with this car. I expected this upon purchasing but got one anyways to try it out for off-roading. More to come soon!
Mfg Campaign: 11533865
Recall Date: Jul 22, 2023
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked spontaneously. No rock strike or evidence of chipping. Appears to originate upper right windshield cross to driver side. No accidents, impacts, or other damage. Heat stress (very hot sunny day) and spontaneous fracture. This impedes optimal visibility.
Corrective Action:
Windshield cracked spontaneously. No rock strike or evidence of chipping. Appears to originate upper right windshield cross to driver side. No accidents, impacts, or other damage. Heat stress (very hot sunny day) and spontaneous fracture. This impedes optimal visibility.
Additional Notes:
Windshield cracked spontaneously. No rock strike or evidence of chipping. Appears to originate upper right windshield cross to driver side. No accidents, impacts, or other damage. Heat stress (very hot sunny day) and spontaneous fracture. This impedes optimal visibility.
Mfg Campaign: 11530032
Recall Date: Jul 2, 2023
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2022 Land Rover Defender. The contact stated that upon starting the vehicle, the front windshield cracked without impact. The crack had formed underneath the camera location. Additionally, while driving at undisclosed speeds, the roof rack was moving. Additionally, the decal on the inside of the front window was vibrating while driving. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The failure mileage was approximately 8,000.
Corrective Action:
The contact owns a 2022 Land Rover Defender. The contact stated that upon starting the vehicle, the front windshield cracked without impact. The crack had formed underneath the camera location. Additionally, while driving at undisclosed speeds, the roof rack was moving. Additionally, the decal on the inside of the front window was vibrating while driving. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The failure mileage was approximately 8,000.
Additional Notes:
The contact owns a 2022 Land Rover Defender. The contact stated that upon starting the vehicle, the front windshield cracked without impact. The crack had formed underneath the camera location. Additionally, while driving at undisclosed speeds, the roof rack was moving. Additionally, the decal on the inside of the front window was vibrating while driving. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The failure mileage was approximately 8,000.
Mfg Campaign: 11523857
Recall Date: May 25, 2023
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
For the second time in 3 months my windshield was hit by a small pebble and developed a large crack that requires replacement of the windshield. Of all my years of driving I have never had a windshield crack due to a rock on the highway. As mentioned above this is the 2nd time in 3 months. Based on the numerous reports of similar incidents it appears that the Land Rover Defender windshields are defective and/or not safe.
Corrective Action:
For the second time in 3 months my windshield was hit by a small pebble and developed a large crack that requires replacement of the windshield. Of all my years of driving I have never had a windshield crack due to a rock on the highway. As mentioned above this is the 2nd time in 3 months. Based on the numerous reports of similar incidents it appears that the Land Rover Defender windshields are defective and/or not safe.
Additional Notes:
For the second time in 3 months my windshield was hit by a small pebble and developed a large crack that requires replacement of the windshield. Of all my years of driving I have never had a windshield crack due to a rock on the highway. As mentioned above this is the 2nd time in 3 months. Based on the numerous reports of similar incidents it appears that the Land Rover Defender windshields are defective and/or not safe.
Mfg Campaign: 11522951
Recall Date: May 19, 2023
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Got into vehicle and noticed a crack on the lower part of the windshield stemming from below the wiper. No impact to any the windshield itself. Crack seems to have spontaneously occurred.
Corrective Action:
Got into vehicle and noticed a crack on the lower part of the windshield stemming from below the wiper. No impact to any the windshield itself. Crack seems to have spontaneously occurred.
Additional Notes:
Got into vehicle and noticed a crack on the lower part of the windshield stemming from below the wiper. No impact to any the windshield itself. Crack seems to have spontaneously occurred.
Mfg Campaign: 11514232
Recall Date: Mar 28, 2023
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased a 2022 V8 after waiting about a year to get the vehicle. It mostly has been a good car until recently. I was pulling into my garage, which has a downhill grade, and there was ice on the surface of the driveway and subsequently slid into the corner of my garage going no more than 3-5 mph. Quarter size dent on the bumper, no big deal… I thought. Tried to reverse away from the garage and the car wouldn’t move. All of the warning lights appeared. I was able to finally get it to reserve but every time I would put it into drive from there, the parking brake would turn on and the brakes would lock up. I had it towed to a Land Rover dealership and apparently the entire ABS module has faulted. They ordered a new one and installed it only to find out that it still isn’t working properly. Land Rover says this isn’t covered by warranty as it isn’t a manufactures defect. I’ve now had to spend $10k and still don’t have a fully functioning vehicle. How could a $110k “off road machine” be put to a stand still due to a quarter size dent incident in the bumper, let alone the ABS module is located in the engine bay! Incredibly frustrating and can’t wait to get it fixed and sel it; if I can even get it fixed properly. I am taking it to another Land Rover dealership in town as the other one seemed incapable of figuring it out. Land Rover USA has been horrible to work with and I am now driving a vehicle with a vibrating sensation in the brakes and maybe 50% of the normal braking power.
Corrective Action:
I purchased a 2022 V8 after waiting about a year to get the vehicle. It mostly has been a good car until recently. I was pulling into my garage, which has a downhill grade, and there was ice on the surface of the driveway and subsequently slid into the corner of my garage going no more than 3-5 mph. Quarter size dent on the bumper, no big deal… I thought. Tried to reverse away from the garage and the car wouldn’t move. All of the warning lights appeared. I was able to finally get it to reserve but every time I would put it into drive from there, the parking brake would turn on and the brakes would lock up. I had it towed to a Land Rover dealership and apparently the entire ABS module has faulted. They ordered a new one and installed it only to find out that it still isn’t working properly. Land Rover says this isn’t covered by warranty as it isn’t a manufactures defect. I’ve now had to spend $10k and still don’t have a fully functioning vehicle. How could a $110k “off road machine” be put to a stand still due to a quarter size dent incident in the bumper, let alone the ABS module is located in the engine bay! Incredibly frustrating and can’t wait to get it fixed and sel it; if I can even get it fixed properly. I am taking it to another Land Rover dealership in town as the other one seemed incapable of figuring it out. Land Rover USA has been horrible to work with and I am now driving a vehicle with a vibrating sensation in the brakes and maybe 50% of the normal braking power.
Additional Notes:
I purchased a 2022 V8 after waiting about a year to get the vehicle. It mostly has been a good car until recently. I was pulling into my garage, which has a downhill grade, and there was ice on the surface of the driveway and subsequently slid into the corner of my garage going no more than 3-5 mph. Quarter size dent on the bumper, no big deal… I thought. Tried to reverse away from the garage and the car wouldn’t move. All of the warning lights appeared. I was able to finally get it to reserve but every time I would put it into drive from there, the parking brake would turn on and the brakes would lock up. I had it towed to a Land Rover dealership and apparently the entire ABS module has faulted. They ordered a new one and installed it only to find out that it still isn’t working properly. Land Rover says this isn’t covered by warranty as it isn’t a manufactures defect. I’ve now had to spend $10k and still don’t have a fully functioning vehicle. How could a $110k “off road machine” be put to a stand still due to a quarter size dent incident in the bumper, let alone the ABS module is located in the engine bay! Incredibly frustrating and can’t wait to get it fixed and sel it; if I can even get it fixed properly. I am taking it to another Land Rover dealership in town as the other one seemed incapable of figuring it out. Land Rover USA has been horrible to work with and I am now driving a vehicle with a vibrating sensation in the brakes and maybe 50% of the normal braking power.
Mfg Campaign: 11502902
Recall Date: Jan 21, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased a 2022 V8 after waiting about a year to get the vehicle. It mostly has been a good car until recently. I was pulling into my garage, which has a downhill grade, and there was ice on the surface of the driveway and subsequently slid into the corner of my garage going no more than 3-5 mph. Quarter size dent on the bumper, no big deal… I thought. Tried to reverse away from the garage and the car wouldn’t move. All of the warning lights appeared. I was able to finally get it to reserve but every time I would put it into drive from there, the parking brake would turn on and the brakes would lock up. I had it towed to a Land Rover dealership and apparently the entire ABS module has faulted. They ordered a new one and installed it only to find out that it still isn’t working properly. Land Rover says this isn’t covered by warranty as it isn’t a manufactures defect. I’ve now had to spend $10k and still don’t have a fully functioning vehicle. How could a $110k “off road machine” be put to a stand still due to a quarter size dent incident in the bumper, let alone the ABS module is located in the engine bay! Incredibly frustrating and can’t wait to get it fixed and sel it; if I can even get it fixed properly. I am taking it to another Land Rover dealership in town as the other one seemed incapable of figuring it out. Land Rover USA has been horrible to work with and I am now driving a vehicle with a vibrating sensation in the brakes and maybe 50% of the normal braking power.
Corrective Action:
I purchased a 2022 V8 after waiting about a year to get the vehicle. It mostly has been a good car until recently. I was pulling into my garage, which has a downhill grade, and there was ice on the surface of the driveway and subsequently slid into the corner of my garage going no more than 3-5 mph. Quarter size dent on the bumper, no big deal… I thought. Tried to reverse away from the garage and the car wouldn’t move. All of the warning lights appeared. I was able to finally get it to reserve but every time I would put it into drive from there, the parking brake would turn on and the brakes would lock up. I had it towed to a Land Rover dealership and apparently the entire ABS module has faulted. They ordered a new one and installed it only to find out that it still isn’t working properly. Land Rover says this isn’t covered by warranty as it isn’t a manufactures defect. I’ve now had to spend $10k and still don’t have a fully functioning vehicle. How could a $110k “off road machine” be put to a stand still due to a quarter size dent incident in the bumper, let alone the ABS module is located in the engine bay! Incredibly frustrating and can’t wait to get it fixed and sel it; if I can even get it fixed properly. I am taking it to another Land Rover dealership in town as the other one seemed incapable of figuring it out. Land Rover USA has been horrible to work with and I am now driving a vehicle with a vibrating sensation in the brakes and maybe 50% of the normal braking power.
Additional Notes:
I purchased a 2022 V8 after waiting about a year to get the vehicle. It mostly has been a good car until recently. I was pulling into my garage, which has a downhill grade, and there was ice on the surface of the driveway and subsequently slid into the corner of my garage going no more than 3-5 mph. Quarter size dent on the bumper, no big deal… I thought. Tried to reverse away from the garage and the car wouldn’t move. All of the warning lights appeared. I was able to finally get it to reserve but every time I would put it into drive from there, the parking brake would turn on and the brakes would lock up. I had it towed to a Land Rover dealership and apparently the entire ABS module has faulted. They ordered a new one and installed it only to find out that it still isn’t working properly. Land Rover says this isn’t covered by warranty as it isn’t a manufactures defect. I’ve now had to spend $10k and still don’t have a fully functioning vehicle. How could a $110k “off road machine” be put to a stand still due to a quarter size dent incident in the bumper, let alone the ABS module is located in the engine bay! Incredibly frustrating and can’t wait to get it fixed and sel it; if I can even get it fixed properly. I am taking it to another Land Rover dealership in town as the other one seemed incapable of figuring it out. Land Rover USA has been horrible to work with and I am now driving a vehicle with a vibrating sensation in the brakes and maybe 50% of the normal braking power.
Mfg Campaign: 11502902
Recall Date: Jan 21, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
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