Complaints & Recalls
Official Safety Recalls - Important!
128 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2025 Land Rover Defender vehicles equipped with Raised Air Intake (RAI) aftermarket accessory equipment, with part number VPLEP0543. The raised air intake may not be secured properly, which can allow the intake to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N964
Recall Date: Dec 6, 2024
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2023 Range Rover Sport, 2020-2023 Range Rover, Defender, 2022-2023 Discovery, and 2023 Range Rover Velar vehicles. The engine cam carrier oil channel may be blocked, which can lead to an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N763
Recall Date: Feb 2, 2023
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021 Range Rover, 2022 Range Rover Sport, 2020-2021 Range Rover Velar, Discovery Sport, 2020-2022 Discovery, and Defender vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N630
Recall Date: Aug 26, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2021 Land Rover Defender vehicles. The owner's manual incorrectly states that the third-row seating is equipped with LATCH child seat restraints with top tethers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N601
Recall Date: Jul 29, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021 Defender 90 vehicles equipped with manually-adjustable front seats. The front seat track end-stop bracket may become deformed, which could prevent the seat from locking into place.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N609
Recall Date: Jul 1, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2022 Defender X vehicles equipped with smoked rear light assemblies. A voltage spike, triggered by a bright light shining on the rear of the vehicle, can cause the turn signals, brake lights, and tail lights to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N598
Recall Date: Jun 8, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2021 Land Rover Defender vehicles equipped with 6-cylinder engines. The Powertrain Control Module (PCM) may unexpectedly switch off while the vehicle is in motion, resulting in an engine stall with no warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N599
Recall Date: Jun 3, 2021
Consumer Complaints
27 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
1. The driver side DAYTIME Running Light has failed as of 1/20/25. 2. Some states require the DAYTIME RUNNING LIGHTS to be operating. (So, I need to replace this headlamp.) 3. Three auto repair companies have confirmed the DAYTIME RUNNING LIGHTS are not operating and the entire headlight will need to be replaced. 4. No warning lights are available for the Daytime Running Lights. I found the issue while observing the front headlights of the Defender. 5. The issue is that I have been told by 3 different auto repair companies that numerous Defenders have the same issue. The Daytime Running Lights have failed and the entire Head Lamp has to be replaced. 6. The auto techs say this seems to be a BAD SUPPLY CHAIN and the issue should be addressed by Land Rover. This is due to so many Defenders having the same issue. 7. In addition, I was told by every auto company that the passenger side DAYTIME RUNNING LIGHT would be going bad anyday because these headlamps are a problem on Defenders. 8. Land Rover has told me I will have to pay around $4,000 and up to $5,000 to have Land Rover replace the entire HEAD LAMP that has failed on many 2021, 2022, and 2023 Defenders. 9. This is WRONG when Land Rover Defenders have so many Daytime Running Lights Head Lamps going out. There is a BAD SUPPLY CHAIN problem I believe just like the auto techs have told me. 10. I firmly believe some Defenders owners don't even know their Daytime Running Lights are out. It takes you actually checking out the front of your vehicle and noticing the head lamps. (Also, some owners just have the head lamp replaced and write the check.) Please help me with Land Rover replacing this headlamp with a headlamp that doesn't have issues. Land Rover North America should be held responsible for this common Daytime Running Light problem.
Corrective Action:
1. The driver side DAYTIME Running Light has failed as of 1/20/25. 2. Some states require the DAYTIME RUNNING LIGHTS to be operating. (So, I need to replace this headlamp.) 3. Three auto repair companies have confirmed the DAYTIME RUNNING LIGHTS are not operating and the entire headlight will need to be replaced. 4. No warning lights are available for the Daytime Running Lights. I found the issue while observing the front headlights of the Defender. 5. The issue is that I have been told by 3 different auto repair companies that numerous Defenders have the same issue. The Daytime Running Lights have failed and the entire Head Lamp has to be replaced. 6. The auto techs say this seems to be a BAD SUPPLY CHAIN and the issue should be addressed by Land Rover. This is due to so many Defenders having the same issue. 7. In addition, I was told by every auto company that the passenger side DAYTIME RUNNING LIGHT would be going bad anyday because these headlamps are a problem on Defenders. 8. Land Rover has told me I will have to pay around $4,000 and up to $5,000 to have Land Rover replace the entire HEAD LAMP that has failed on many 2021, 2022, and 2023 Defenders. 9. This is WRONG when Land Rover Defenders have so many Daytime Running Lights Head Lamps going out. There is a BAD SUPPLY CHAIN problem I believe just like the auto techs have told me. 10. I firmly believe some Defenders owners don't even know their Daytime Running Lights are out. It takes you actually checking out the front of your vehicle and noticing the head lamps. (Also, some owners just have the head lamp replaced and write the check.) Please help me with Land Rover replacing this headlamp with a headlamp that doesn't have issues. Land Rover North America should be held responsible for this common Daytime Running Light problem.
Additional Notes:
1. The driver side DAYTIME Running Light has failed as of 1/20/25. 2. Some states require the DAYTIME RUNNING LIGHTS to be operating. (So, I need to replace this headlamp.) 3. Three auto repair companies have confirmed the DAYTIME RUNNING LIGHTS are not operating and the entire headlight will need to be replaced. 4. No warning lights are available for the Daytime Running Lights. I found the issue while observing the front headlights of the Defender. 5. The issue is that I have been told by 3 different auto repair companies that numerous Defenders have the same issue. The Daytime Running Lights have failed and the entire Head Lamp has to be replaced. 6. The auto techs say this seems to be a BAD SUPPLY CHAIN and the issue should be addressed by Land Rover. This is due to so many Defenders having the same issue. 7. In addition, I was told by every auto company that the passenger side DAYTIME RUNNING LIGHT would be going bad anyday because these headlamps are a problem on Defenders. 8. Land Rover has told me I will have to pay around $4,000 and up to $5,000 to have Land Rover replace the entire HEAD LAMP that has failed on many 2021, 2022, and 2023 Defenders. 9. This is WRONG when Land Rover Defenders have so many Daytime Running Lights Head Lamps going out. There is a BAD SUPPLY CHAIN problem I believe just like the auto techs have told me. 10. I firmly believe some Defenders owners don't even know their Daytime Running Lights are out. It takes you actually checking out the front of your vehicle and noticing the head lamps. (Also, some owners just have the head lamp replaced and write the check.) Please help me with Land Rover replacing this headlamp with a headlamp that doesn't have issues. Land Rover North America should be held responsible for this common Daytime Running Light problem.
Mfg Campaign: 11668024
Recall Date: Jun 19, 2025
Jaguar Land Rover North America, Llc
Defect Description:
LANE DEPARTURE
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11650434
Recall Date: Mar 25, 2025
Jaguar Land Rover North America, Llc
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11650434
Recall Date: Mar 25, 2025
Jaguar Land Rover North America, Llc
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11650434
Recall Date: Mar 25, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle suspension fault detected light turned on. Vehicle keeps adjusting on its own while on the freeway in traffic. Feels like it stalls. Hear popping noise. Vehicle only had 14k miles and was never used for off roading.
Corrective Action:
Vehicle suspension fault detected light turned on. Vehicle keeps adjusting on its own while on the freeway in traffic. Feels like it stalls. Hear popping noise. Vehicle only had 14k miles and was never used for off roading.
Additional Notes:
Vehicle suspension fault detected light turned on. Vehicle keeps adjusting on its own while on the freeway in traffic. Feels like it stalls. Hear popping noise. Vehicle only had 14k miles and was never used for off roading.
Mfg Campaign: 11649892
Recall Date: Mar 22, 2025
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
a random crack appeared without incident in the front window and proceeded to progress across rapidly where repair was not an option.
Corrective Action:
a random crack appeared without incident in the front window and proceeded to progress across rapidly where repair was not an option.
Additional Notes:
a random crack appeared without incident in the front window and proceeded to progress across rapidly where repair was not an option.
Mfg Campaign: 11617866
Recall Date: Oct 3, 2024
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield of the vehicle had a crack form from the upper passenger corner down to the middle of the glass then turning towards the middle of the glass. It is about 16 inches long and the temperature was a modest 85 degrees F.
Corrective Action:
The windshield of the vehicle had a crack form from the upper passenger corner down to the middle of the glass then turning towards the middle of the glass. It is about 16 inches long and the temperature was a modest 85 degrees F.
Additional Notes:
The windshield of the vehicle had a crack form from the upper passenger corner down to the middle of the glass then turning towards the middle of the glass. It is about 16 inches long and the temperature was a modest 85 degrees F.
Mfg Campaign: 11585649
Recall Date: Apr 28, 2024
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The passenger side headlight is malfunctioning. The halo and outer bulbs do not come on which disables the daylight running lights and reduces the effectiveness of the headlight at night. There is no warning light or message indicating the failure. The vehicle has been inspected by the manufacturer’s dealer and they confirmed that the headlight is faulty. I feel like this issue should be repaired by the manufacturer and at their expense. My research has shown that this is a common issue in this vehicle and is reason for a recall.
Corrective Action:
The passenger side headlight is malfunctioning. The halo and outer bulbs do not come on which disables the daylight running lights and reduces the effectiveness of the headlight at night. There is no warning light or message indicating the failure. The vehicle has been inspected by the manufacturer’s dealer and they confirmed that the headlight is faulty. I feel like this issue should be repaired by the manufacturer and at their expense. My research has shown that this is a common issue in this vehicle and is reason for a recall.
Additional Notes:
The passenger side headlight is malfunctioning. The halo and outer bulbs do not come on which disables the daylight running lights and reduces the effectiveness of the headlight at night. There is no warning light or message indicating the failure. The vehicle has been inspected by the manufacturer’s dealer and they confirmed that the headlight is faulty. I feel like this issue should be repaired by the manufacturer and at their expense. My research has shown that this is a common issue in this vehicle and is reason for a recall.
Mfg Campaign: 11558558
Recall Date: Dec 5, 2023
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlamps are faulty. Replaced the drivers side at almost the end of the 49k miles and after about another 900 miles, the passenger side went out. There is a defect with these lights and they’re back ordered through the UK. Police have told me that I have a headlight out and there is nothing I can do about this.
Corrective Action:
Headlamps are faulty. Replaced the drivers side at almost the end of the 49k miles and after about another 900 miles, the passenger side went out. There is a defect with these lights and they’re back ordered through the UK. Police have told me that I have a headlight out and there is nothing I can do about this.
Additional Notes:
Headlamps are faulty. Replaced the drivers side at almost the end of the 49k miles and after about another 900 miles, the passenger side went out. There is a defect with these lights and they’re back ordered through the UK. Police have told me that I have a headlight out and there is nothing I can do about this.
Mfg Campaign: 11553672
Recall Date: Nov 5, 2023
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Ever since I purchased my Defender back in 2021, the instrument cluster automatically dims. Usually when at dusk or dawn, the cluster dims so much, it is impossible to read with sunglasses, and very poorly lit without sunglasses. I have the dimmer switch set to the brightest setting, but it still automatically dims despite being set to the brightest.
Corrective Action:
Ever since I purchased my Defender back in 2021, the instrument cluster automatically dims. Usually when at dusk or dawn, the cluster dims so much, it is impossible to read with sunglasses, and very poorly lit without sunglasses. I have the dimmer switch set to the brightest setting, but it still automatically dims despite being set to the brightest.
Additional Notes:
Ever since I purchased my Defender back in 2021, the instrument cluster automatically dims. Usually when at dusk or dawn, the cluster dims so much, it is impossible to read with sunglasses, and very poorly lit without sunglasses. I have the dimmer switch set to the brightest setting, but it still automatically dims despite being set to the brightest.
Mfg Campaign: 11552072
Recall Date: Oct 26, 2023
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
This vehicle has been at the dealership for six weeks waiting on both headlamp replacements. Daytime running lights do not function. Intermittent headlamp function.
Corrective Action:
This vehicle has been at the dealership for six weeks waiting on both headlamp replacements. Daytime running lights do not function. Intermittent headlamp function.
Additional Notes:
This vehicle has been at the dealership for six weeks waiting on both headlamp replacements. Daytime running lights do not function. Intermittent headlamp function.
Mfg Campaign: 11546063
Recall Date: Sep 22, 2023
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Since I got Certified Pre-Owned 2021 Defender 90 First Edition exactly a month ago I noticed at speeds higher than 65mph a crackling noise that sounded like sand hitting my windshield and assumed it was coming from the windshield wipers being "loose" since the noise came from both front sides. Today while driving on the highway at about 70mph I heard a loud noise coming from the front right side of the car and when I looked the right windshield pillar molding had broken off and was hanging by the bottom. I had to pull over immediately and saw that the molding had broken off from the pillar and the plastic plugs were broken and therefore not able to be re-attached. Luckily I had Duct Tape on the car and had to use it to be able to continue my trip home. When it broke off, the molding also made scratches on the pain of the surrounding side panel and hood, plus the black door molding. During the remainder of the trip, I noticed that the crackling noise had stopped coming from the right side (since I had taped it with duct tape on all sides) however it was still coming from the left side, which led to the obvious conclusion that the moldings were not properly sealed and when in higher speeds the wind was coming in and causing the noise, and eventually led to the right side breaking. I inspected the left side molding and noticed at close look scratches on the hood pain at the base of the molding, which indicates that it had either previously broken off like what just happened to me on the right side, or had been previously assessed for the noise and the scratches happened during the process. Now that I arrived home I did a Google search and found that this is a frequent issue that many other owners experienced, I am surprised a factory recall wasn't issued for this problem, as it is dangerous since it could lead to accidents, and that the inspection for Certified cars also didn't catch the issued and addressed it.
Corrective Action:
Since I got Certified Pre-Owned 2021 Defender 90 First Edition exactly a month ago I noticed at speeds higher than 65mph a crackling noise that sounded like sand hitting my windshield and assumed it was coming from the windshield wipers being "loose" since the noise came from both front sides. Today while driving on the highway at about 70mph I heard a loud noise coming from the front right side of the car and when I looked the right windshield pillar molding had broken off and was hanging by the bottom. I had to pull over immediately and saw that the molding had broken off from the pillar and the plastic plugs were broken and therefore not able to be re-attached. Luckily I had Duct Tape on the car and had to use it to be able to continue my trip home. When it broke off, the molding also made scratches on the pain of the surrounding side panel and hood, plus the black door molding. During the remainder of the trip, I noticed that the crackling noise had stopped coming from the right side (since I had taped it with duct tape on all sides) however it was still coming from the left side, which led to the obvious conclusion that the moldings were not properly sealed and when in higher speeds the wind was coming in and causing the noise, and eventually led to the right side breaking. I inspected the left side molding and noticed at close look scratches on the hood pain at the base of the molding, which indicates that it had either previously broken off like what just happened to me on the right side, or had been previously assessed for the noise and the scratches happened during the process. Now that I arrived home I did a Google search and found that this is a frequent issue that many other owners experienced, I am surprised a factory recall wasn't issued for this problem, as it is dangerous since it could lead to accidents, and that the inspection for Certified cars also didn't catch the issued and addressed it.
Additional Notes:
Since I got Certified Pre-Owned 2021 Defender 90 First Edition exactly a month ago I noticed at speeds higher than 65mph a crackling noise that sounded like sand hitting my windshield and assumed it was coming from the windshield wipers being "loose" since the noise came from both front sides. Today while driving on the highway at about 70mph I heard a loud noise coming from the front right side of the car and when I looked the right windshield pillar molding had broken off and was hanging by the bottom. I had to pull over immediately and saw that the molding had broken off from the pillar and the plastic plugs were broken and therefore not able to be re-attached. Luckily I had Duct Tape on the car and had to use it to be able to continue my trip home. When it broke off, the molding also made scratches on the pain of the surrounding side panel and hood, plus the black door molding. During the remainder of the trip, I noticed that the crackling noise had stopped coming from the right side (since I had taped it with duct tape on all sides) however it was still coming from the left side, which led to the obvious conclusion that the moldings were not properly sealed and when in higher speeds the wind was coming in and causing the noise, and eventually led to the right side breaking. I inspected the left side molding and noticed at close look scratches on the hood pain at the base of the molding, which indicates that it had either previously broken off like what just happened to me on the right side, or had been previously assessed for the noise and the scratches happened during the process. Now that I arrived home I did a Google search and found that this is a frequent issue that many other owners experienced, I am surprised a factory recall wasn't issued for this problem, as it is dangerous since it could lead to accidents, and that the inspection for Certified cars also didn't catch the issued and addressed it.
Mfg Campaign: 11545310
Recall Date: Sep 19, 2023
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Bought a used 2021 defender with 5k miles and at 12k miles my windshield while driving makes a huge popping sound and i look to see that it cracked right down the middle, startling me while driving at night. There was ABSOLUTELY nothing that hit the windshield. It was a clear night driving with no other drivers on the road nor anything above me that could have fallen out of the sky. Land rover wouldn't take responsibility had to pay 2k out of pocket to fix this at 12k miles only having the car 2 months.
Corrective Action:
Bought a used 2021 defender with 5k miles and at 12k miles my windshield while driving makes a huge popping sound and i look to see that it cracked right down the middle, startling me while driving at night. There was ABSOLUTELY nothing that hit the windshield. It was a clear night driving with no other drivers on the road nor anything above me that could have fallen out of the sky. Land rover wouldn't take responsibility had to pay 2k out of pocket to fix this at 12k miles only having the car 2 months.
Additional Notes:
Bought a used 2021 defender with 5k miles and at 12k miles my windshield while driving makes a huge popping sound and i look to see that it cracked right down the middle, startling me while driving at night. There was ABSOLUTELY nothing that hit the windshield. It was a clear night driving with no other drivers on the road nor anything above me that could have fallen out of the sky. Land rover wouldn't take responsibility had to pay 2k out of pocket to fix this at 12k miles only having the car 2 months.
Mfg Campaign: 11508583
Recall Date: Feb 22, 2023
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
6" hairline crack in windshield, no impact detected.. just appeared one morning.
Corrective Action:
6" hairline crack in windshield, no impact detected.. just appeared one morning.
Additional Notes:
6" hairline crack in windshield, no impact detected.. just appeared one morning.
Mfg Campaign: 11505757
Recall Date: Feb 6, 2023
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield has hairline and becomes 2 differnt hairlines after a small peeble hit it Now on my 3rd windshield it happened again another hailine crack that keeps growing Land rover does not want to be responsible
Corrective Action:
Windshield has hairline and becomes 2 differnt hairlines after a small peeble hit it Now on my 3rd windshield it happened again another hailine crack that keeps growing Land rover does not want to be responsible
Additional Notes:
Windshield has hairline and becomes 2 differnt hairlines after a small peeble hit it Now on my 3rd windshield it happened again another hailine crack that keeps growing Land rover does not want to be responsible
Mfg Campaign: 11497834
Recall Date: Dec 17, 2022
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield spontaneously cracked from the middle of the pillar on the driver's side to the center of the windshield. No rock strikes.
Corrective Action:
The windshield spontaneously cracked from the middle of the pillar on the driver's side to the center of the windshield. No rock strikes.
Additional Notes:
The windshield spontaneously cracked from the middle of the pillar on the driver's side to the center of the windshield. No rock strikes.
Mfg Campaign: 11481788
Recall Date: Aug 29, 2022
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2 complete windshield replacements needed since taking delivery June 2021. This incident was a small chip from a rock on the road that then spread across bottom half of drivers side windshield. These incidents are not isolated, seems other owners are reporting the same thing on this vehicle.
Corrective Action:
2 complete windshield replacements needed since taking delivery June 2021. This incident was a small chip from a rock on the road that then spread across bottom half of drivers side windshield. These incidents are not isolated, seems other owners are reporting the same thing on this vehicle.
Additional Notes:
2 complete windshield replacements needed since taking delivery June 2021. This incident was a small chip from a rock on the road that then spread across bottom half of drivers side windshield. These incidents are not isolated, seems other owners are reporting the same thing on this vehicle.
Mfg Campaign: 11478479
Recall Date: Aug 9, 2022
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield crack from no none source, appears to be pressure related. Happened at highway speed. Reading Defender forums this has happened to many customers, some 2-3 times
Corrective Action:
Windshield crack from no none source, appears to be pressure related. Happened at highway speed. Reading Defender forums this has happened to many customers, some 2-3 times
Additional Notes:
Windshield crack from no none source, appears to be pressure related. Happened at highway speed. Reading Defender forums this has happened to many customers, some 2-3 times
Mfg Campaign: 11471080
Recall Date: Jun 27, 2022
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked for no reason. ie no chip caused by rock, etc. Happened while I was driving with no traffic.
Corrective Action:
Windshield cracked for no reason. ie no chip caused by rock, etc. Happened while I was driving with no traffic.
Additional Notes:
Windshield cracked for no reason. ie no chip caused by rock, etc. Happened while I was driving with no traffic.
Mfg Campaign: 11470701
Recall Date: Jun 23, 2022
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Shortly after buying the car a small people hit the windshield while driving on the highway and broke the windshield right in the eyesight of the driver side. It was a little larger than a quarter in size and took 3 months for replacement due to back order. 2 weeks after the replacement the windshield spontaneously cracked while driving from the middle base of the windshield up and towards the passenger side about 20 inches long. Nothing hit the car, it just cracked. No heater or defrost was on. It took 6 months for replacement due to Land Rover ordering the wrong windshield and back orders. During this time the windshield got 3 more chips from pebbles/small rocks while driving. 2 weeks after this replacement a small rock hit the windshield on the driver side and chipped it about the size of a nickel. I am getting this filled tomorrow. This is clearly a defect with the windshield as I have had maybe 2 broken windshields in my life up to this point.
Corrective Action:
Shortly after buying the car a small people hit the windshield while driving on the highway and broke the windshield right in the eyesight of the driver side. It was a little larger than a quarter in size and took 3 months for replacement due to back order. 2 weeks after the replacement the windshield spontaneously cracked while driving from the middle base of the windshield up and towards the passenger side about 20 inches long. Nothing hit the car, it just cracked. No heater or defrost was on. It took 6 months for replacement due to Land Rover ordering the wrong windshield and back orders. During this time the windshield got 3 more chips from pebbles/small rocks while driving. 2 weeks after this replacement a small rock hit the windshield on the driver side and chipped it about the size of a nickel. I am getting this filled tomorrow. This is clearly a defect with the windshield as I have had maybe 2 broken windshields in my life up to this point.
Additional Notes:
Shortly after buying the car a small people hit the windshield while driving on the highway and broke the windshield right in the eyesight of the driver side. It was a little larger than a quarter in size and took 3 months for replacement due to back order. 2 weeks after the replacement the windshield spontaneously cracked while driving from the middle base of the windshield up and towards the passenger side about 20 inches long. Nothing hit the car, it just cracked. No heater or defrost was on. It took 6 months for replacement due to Land Rover ordering the wrong windshield and back orders. During this time the windshield got 3 more chips from pebbles/small rocks while driving. 2 weeks after this replacement a small rock hit the windshield on the driver side and chipped it about the size of a nickel. I am getting this filled tomorrow. This is clearly a defect with the windshield as I have had maybe 2 broken windshields in my life up to this point.
Mfg Campaign: 11457497
Recall Date: Mar 20, 2022
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