LANCE TRAVEL TRAILER 2021

Complete listing of complaints and recalls for this vehicle

6
Complaints
2
Recalls

Complaints & Recalls

6 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Lance Camper Manufacturing. Corp.
NHTSA Campaign: 20V619000 SAFETY RECALL
5.3K Vehicles Affected
Recall Date: Oct 7, 2020
Safety Issue:

Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance trailers (models 1995, 2185, 2285, 1475, 1575, 1685, 1985, 2295, 2375, 2445, and 2465) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Lance Camper will notify owners, and Dometic will repair the stoves, free of charge. The recall began December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LANCE dealer to schedule your FREE recall repair.
Manufacturer: LANCE
Notice Date: Dec 30, 2020
Recall Date: Oct 7, 2020
Lance Camper Manufacturing. Corp.
NHTSA Campaign: 20V620000 SAFETY RECALL
725 Vehicles Affected
Recall Date: Oct 7, 2020
Safety Issue:

Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance Camper trailers (models 855S, 850, 960, 975, 995, 1062, and 1172) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Lance Camper will notify owners, and Dometic dealers will repair the affected stoves. The recall began on December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LANCE dealer to schedule your FREE recall repair.
Manufacturer: LANCE
Notice Date: Dec 30, 2020
Recall Date: Oct 7, 2020

Consumer Complaints

6 Complaints
Lance Camper Manufacturing. Corp.
Campaign: 11628973 Other
Dec 5, 2024
Defect Description:

EQUIPMENT:APPLIANCE:MICROWAVE/VENT HOOD

Potential Consequences:

See attached document for complaint.

Corrective Action:

See attached document for complaint.

Additional Notes:

See attached document for complaint.

Manufacturer: LANCE
Mfg Campaign: 11628973
Notice Date: Dec 5, 2024
Recall Date: Dec 5, 2024
Lance Camper Manufacturing. Corp.
Campaign: 11434170 Other
Sep 24, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown.

Corrective Action:

The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown.

Additional Notes:

The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown.

Manufacturer: LANCE
Mfg Campaign: 11434170
Notice Date: Sep 24, 2021
Recall Date: Sep 24, 2021
Lance Camper Manufacturing. Corp.
Campaign: 11434170 Other
Sep 24, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown.

Corrective Action:

The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown.

Additional Notes:

The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown.

Manufacturer: LANCE
Mfg Campaign: 11434170
Notice Date: Sep 24, 2021
Recall Date: Sep 24, 2021
Lance Camper Manufacturing. Corp.
Campaign: 11420693 Other
Jun 12, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Domestic recalled via NHTSA the stove top for gas leak risk in November of 2020. We have requested parts and the fix via the dealer and no parts have been available. This is unacceptable.

Corrective Action:

Domestic recalled via NHTSA the stove top for gas leak risk in November of 2020. We have requested parts and the fix via the dealer and no parts have been available. This is unacceptable.

Additional Notes:

Domestic recalled via NHTSA the stove top for gas leak risk in November of 2020. We have requested parts and the fix via the dealer and no parts have been available. This is unacceptable.

Manufacturer: LANCE
Mfg Campaign: 11420693
Notice Date: Jun 12, 2021
Recall Date: Jun 12, 2021
Lance Camper Manufacturing. Corp.
Campaign: 11415426 Other
May 6, 2021
Defect Description:

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Potential Consequences:

TL* THE CONTACT OWNS A 2021 LANCE CAMPER 850. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE RV WAS TAKEN TO CAMPING WORLD OF GRAND RAPIDS (201 76TH ST SW, GRAND RAPIDS, MI 49548, (844) 746-5682) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ## VIN FAILED ## 2021 LANCE CAMPER 850 ##

Corrective Action:

TL* THE CONTACT OWNS A 2021 LANCE CAMPER 850. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE RV WAS TAKEN TO CAMPING WORLD OF GRAND RAPIDS (201 76TH ST SW, GRAND RAPIDS, MI 49548, (844) 746-5682) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ## VIN FAILED ## 2021 LANCE CAMPER 850 ##

Additional Notes:

TL* THE CONTACT OWNS A 2021 LANCE CAMPER 850. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE RV WAS TAKEN TO CAMPING WORLD OF GRAND RAPIDS (201 76TH ST SW, GRAND RAPIDS, MI 49548, (844) 746-5682) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ## VIN FAILED ## 2021 LANCE CAMPER 850 ##

Manufacturer: LANCE
Mfg Campaign: 11415426
Notice Date: May 6, 2021
Recall Date: May 6, 2021
Lance Camper Manufacturing. Corp.
Campaign: 11399814 Other
Mar 8, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

RECALL NOTICE: DOMETIC S31, R1731, R2131 COOKING STOVE RECALL- 20E71. I HAVE AN EFFECTED UNIT PER THE RECALL NOTICE. I'VE CONTACTED DOMETIC AND RECEIVED A REFERENCE # 62501154. HOWEVER, IT'S BEEN 3-MONTHS SINCE I RECEIVED MY RECALL NOTICE AND I STILL DO NOT HAVE THE REPAIR PARTS. I WANT THE PARTS EXPEDITED TO ASAP SO I CAN USE MY TRAILER

Corrective Action:

RECALL NOTICE: DOMETIC S31, R1731, R2131 COOKING STOVE RECALL- 20E71. I HAVE AN EFFECTED UNIT PER THE RECALL NOTICE. I'VE CONTACTED DOMETIC AND RECEIVED A REFERENCE # 62501154. HOWEVER, IT'S BEEN 3-MONTHS SINCE I RECEIVED MY RECALL NOTICE AND I STILL DO NOT HAVE THE REPAIR PARTS. I WANT THE PARTS EXPEDITED TO ASAP SO I CAN USE MY TRAILER

Additional Notes:

RECALL NOTICE: DOMETIC S31, R1731, R2131 COOKING STOVE RECALL- 20E71. I HAVE AN EFFECTED UNIT PER THE RECALL NOTICE. I'VE CONTACTED DOMETIC AND RECEIVED A REFERENCE # 62501154. HOWEVER, IT'S BEEN 3-MONTHS SINCE I RECEIVED MY RECALL NOTICE AND I STILL DO NOT HAVE THE REPAIR PARTS. I WANT THE PARTS EXPEDITED TO ASAP SO I CAN USE MY TRAILER

Manufacturer: LANCE
Mfg Campaign: 11399814
Notice Date: Mar 8, 2021
Recall Date: Mar 8, 2021

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