Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Lance Camper Manufacturing. Corp.
Safety Issue:
Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance trailers (models 1995, 2185, 2285, 1475, 1575, 1685, 1985, 2295, 2375, 2445, and 2465) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 7, 2020
Lance Camper Manufacturing. Corp.
Safety Issue:
Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance Camper trailers (models 855S, 850, 960, 975, 995, 1062, and 1172) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 7, 2020
Consumer Complaints
6 ComplaintsLance Camper Manufacturing. Corp.
Defect Description:
EQUIPMENT:APPLIANCE:MICROWAVE/VENT HOOD
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11628973
Recall Date: Dec 5, 2024
Lance Camper Manufacturing. Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown.
Mfg Campaign: 11434170
Recall Date: Sep 24, 2021
Lance Camper Manufacturing. Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown.
Mfg Campaign: 11434170
Recall Date: Sep 24, 2021
Lance Camper Manufacturing. Corp.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Domestic recalled via NHTSA the stove top for gas leak risk in November of 2020. We have requested parts and the fix via the dealer and no parts have been available. This is unacceptable.
Corrective Action:
Domestic recalled via NHTSA the stove top for gas leak risk in November of 2020. We have requested parts and the fix via the dealer and no parts have been available. This is unacceptable.
Additional Notes:
Domestic recalled via NHTSA the stove top for gas leak risk in November of 2020. We have requested parts and the fix via the dealer and no parts have been available. This is unacceptable.
Mfg Campaign: 11420693
Recall Date: Jun 12, 2021
Lance Camper Manufacturing. Corp.
Defect Description:
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Potential Consequences:
TL* THE CONTACT OWNS A 2021 LANCE CAMPER 850. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE RV WAS TAKEN TO CAMPING WORLD OF GRAND RAPIDS (201 76TH ST SW, GRAND RAPIDS, MI 49548, (844) 746-5682) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ## VIN FAILED ## 2021 LANCE CAMPER 850 ##
Corrective Action:
TL* THE CONTACT OWNS A 2021 LANCE CAMPER 850. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE RV WAS TAKEN TO CAMPING WORLD OF GRAND RAPIDS (201 76TH ST SW, GRAND RAPIDS, MI 49548, (844) 746-5682) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ## VIN FAILED ## 2021 LANCE CAMPER 850 ##
Additional Notes:
TL* THE CONTACT OWNS A 2021 LANCE CAMPER 850. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE RV WAS TAKEN TO CAMPING WORLD OF GRAND RAPIDS (201 76TH ST SW, GRAND RAPIDS, MI 49548, (844) 746-5682) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ## VIN FAILED ## 2021 LANCE CAMPER 850 ##
Mfg Campaign: 11415426
Recall Date: May 6, 2021
Lance Camper Manufacturing. Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RECALL NOTICE: DOMETIC S31, R1731, R2131 COOKING STOVE RECALL- 20E71. I HAVE AN EFFECTED UNIT PER THE RECALL NOTICE. I'VE CONTACTED DOMETIC AND RECEIVED A REFERENCE # 62501154. HOWEVER, IT'S BEEN 3-MONTHS SINCE I RECEIVED MY RECALL NOTICE AND I STILL DO NOT HAVE THE REPAIR PARTS. I WANT THE PARTS EXPEDITED TO ASAP SO I CAN USE MY TRAILER
Corrective Action:
RECALL NOTICE: DOMETIC S31, R1731, R2131 COOKING STOVE RECALL- 20E71. I HAVE AN EFFECTED UNIT PER THE RECALL NOTICE. I'VE CONTACTED DOMETIC AND RECEIVED A REFERENCE # 62501154. HOWEVER, IT'S BEEN 3-MONTHS SINCE I RECEIVED MY RECALL NOTICE AND I STILL DO NOT HAVE THE REPAIR PARTS. I WANT THE PARTS EXPEDITED TO ASAP SO I CAN USE MY TRAILER
Additional Notes:
RECALL NOTICE: DOMETIC S31, R1731, R2131 COOKING STOVE RECALL- 20E71. I HAVE AN EFFECTED UNIT PER THE RECALL NOTICE. I'VE CONTACTED DOMETIC AND RECEIVED A REFERENCE # 62501154. HOWEVER, IT'S BEEN 3-MONTHS SINCE I RECEIVED MY RECALL NOTICE AND I STILL DO NOT HAVE THE REPAIR PARTS. I WANT THE PARTS EXPEDITED TO ASAP SO I CAN USE MY TRAILER
Mfg Campaign: 11399814
Recall Date: Mar 8, 2021
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