Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Lance Camper Manufacturing. Corp.
Safety Issue:
Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance trailers (models 1995, 2185, 2285, 1475, 1575, 1685, 1985, 2295, 2375, 2445, and 2465) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 7, 2020
Lance Camper Manufacturing. Corp.
Safety Issue:
Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance Camper trailers (models 855S, 850, 960, 975, 995, 1062, and 1172) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 7, 2020
Consumer Complaints
4 ComplaintsLance Camper Manufacturing. Corp.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2020 Lance Camper Trailer. The contact received notification of NHTSA campaign number: 20E071000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Lance Camper Trailer. The contact received notification of NHTSA campaign number: 20E071000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Lance Camper Trailer. The contact received notification of NHTSA campaign number: 20E071000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11425669
Recall Date: Jul 20, 2021
Lance Camper Manufacturing. Corp.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2020 Lance Camper Travel Trailer. The contact received notification of NHTSA campaign number 20E071000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer and manufacturer were contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced the failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Lance Camper Travel Trailer. The contact received notification of NHTSA campaign number 20E071000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer and manufacturer were contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced the failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Lance Camper Travel Trailer. The contact received notification of NHTSA campaign number 20E071000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer and manufacturer were contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced the failure. Parts distribution disconnect.
Mfg Campaign: 11423563
Recall Date: Jul 6, 2021
Lance Camper Manufacturing. Corp.
Defect Description:
EQUIPMENT
Potential Consequences:
TL* THE CONTACT OWNS A 2020 LANCE TRAVEL TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LA MESA RV CENTER DAVIS - RV SERVICES ONLY (5200 CHILES RD, DAVIS, CA 95618, (530)747-8473) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2020 LANCE TRAVEL TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LA MESA RV CENTER DAVIS - RV SERVICES ONLY (5200 CHILES RD, DAVIS, CA 95618, (530)747-8473) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2020 LANCE TRAVEL TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LA MESA RV CENTER DAVIS - RV SERVICES ONLY (5200 CHILES RD, DAVIS, CA 95618, (530)747-8473) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11403870
Recall Date: Mar 19, 2021
Lance Camper Manufacturing. Corp.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Potential Consequences:
DOMETIC 3 BURNER STOVE. MANUFACTURER IS NON COMMUNICATIVE ABOUT ISSUE OR FIX. REPEATED ATTEMPTS TO GET INFORMATION FAILED.
Corrective Action:
DOMETIC 3 BURNER STOVE. MANUFACTURER IS NON COMMUNICATIVE ABOUT ISSUE OR FIX. REPEATED ATTEMPTS TO GET INFORMATION FAILED.
Additional Notes:
DOMETIC 3 BURNER STOVE. MANUFACTURER IS NON COMMUNICATIVE ABOUT ISSUE OR FIX. REPEATED ATTEMPTS TO GET INFORMATION FAILED.
Mfg Campaign: 11397127
Recall Date: Feb 20, 2021
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