Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Lance Camper Manufacturing. Corp.
Safety Issue:
Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance trailers (models 1995, 2185, 2285, 1475, 1575, 1685, 1985, 2295, 2375, 2445, and 2465) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 7, 2020
Lance Camper Manufacturing. Corp.
Safety Issue:
Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance Camper trailers (models 855S, 850, 960, 975, 995, 1062, and 1172) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 7, 2020
Consumer Complaints
1 ComplaintLance Camper Manufacturing. Corp.
Defect Description:
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Potential Consequences:
TL* THE CONTACT OWNS A 2019 LANCE TRAVEL TRAILER EQUIPPED WITH A DOMETIC 3-BURNER STOVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH THE DOMETIC RECALL HOTLINE AT 1-888-943-4905 AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE AND THAT THERE WAS NO TIMEFRAME FOR PARTS AVAILABILITY. THE RECALL REPAIR WAS NOT PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 LANCE TRAVEL TRAILER EQUIPPED WITH A DOMETIC 3-BURNER STOVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH THE DOMETIC RECALL HOTLINE AT 1-888-943-4905 AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE AND THAT THERE WAS NO TIMEFRAME FOR PARTS AVAILABILITY. THE RECALL REPAIR WAS NOT PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 LANCE TRAVEL TRAILER EQUIPPED WITH A DOMETIC 3-BURNER STOVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH THE DOMETIC RECALL HOTLINE AT 1-888-943-4905 AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE AND THAT THERE WAS NO TIMEFRAME FOR PARTS AVAILABILITY. THE RECALL REPAIR WAS NOT PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11396793
Recall Date: Feb 18, 2021
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