LANCE 2285 2018

Complete listing of complaints and recalls for this vehicle

1
Complaints
1
Recalls

Complaints & Recalls

1 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Lance Camper Manufacturing. Corp.
NHTSA Campaign: 18V109000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Feb 14, 2018
Safety Issue:

Lance Camper Manufacturing Corp. (Lance) is recalling certain 2018 recreational trailers, models 1475, 1575, 1685, 1995, 2185, 2285, 2295, 2375 and 2465, equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.

Potential Risk:
If the jack retracts or extends unintentionally, it can increase the risk of injury to those within the trailer or increase the risk of a crash if the jack moves while the trailer is being towed.
FREE Recall Solution:
Lance will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on March 1, 2018. Owners may contact Lance customer service at 1-661-949-3322.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LANCE dealer to schedule your FREE recall repair.
Manufacturer: LANCE
Notice Date: Mar 1, 2018
Recall Date: Feb 14, 2018

Consumer Complaints

1 Complaint
Lance Camper Manufacturing. Corp.
Campaign: 11254475 Other
Sep 10, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2020 (NA) LANCE CAMPER 2285 TRAVEL TRAILER. WHILE THE TRAILER WAS BEING TOWED, THE SYSTEM SWITCHED FROM ELECTRIC TO PROPANE OPERATION AND THE CONTACT NOTICED AN ODOR OF BURNING PLASTIC. APPROXIMATELY FIVE HOURS LATER, THE CONTACT NOTICED A FIRE BEHIND THE REFRIGERATOR. THE CONTACT'S SPOUSE EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. SCOTTS RECREATION (LOCATED AT 2239 AUBURN RD, TURNER, ME 04282, (207) 224-8444) WAS CONTACTED AND ARRANGEMENTS WERE MADE TO HAVE THE REFRIGERATOR REPLACED. THE OTHER DAMAGES WERE ALSO REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. *TR

Corrective Action:

TL* THE CONTACT OWNS A 2020 (NA) LANCE CAMPER 2285 TRAVEL TRAILER. WHILE THE TRAILER WAS BEING TOWED, THE SYSTEM SWITCHED FROM ELECTRIC TO PROPANE OPERATION AND THE CONTACT NOTICED AN ODOR OF BURNING PLASTIC. APPROXIMATELY FIVE HOURS LATER, THE CONTACT NOTICED A FIRE BEHIND THE REFRIGERATOR. THE CONTACT'S SPOUSE EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. SCOTTS RECREATION (LOCATED AT 2239 AUBURN RD, TURNER, ME 04282, (207) 224-8444) WAS CONTACTED AND ARRANGEMENTS WERE MADE TO HAVE THE REFRIGERATOR REPLACED. THE OTHER DAMAGES WERE ALSO REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. *TR

Additional Notes:

TL* THE CONTACT OWNS A 2020 (NA) LANCE CAMPER 2285 TRAVEL TRAILER. WHILE THE TRAILER WAS BEING TOWED, THE SYSTEM SWITCHED FROM ELECTRIC TO PROPANE OPERATION AND THE CONTACT NOTICED AN ODOR OF BURNING PLASTIC. APPROXIMATELY FIVE HOURS LATER, THE CONTACT NOTICED A FIRE BEHIND THE REFRIGERATOR. THE CONTACT'S SPOUSE EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. SCOTTS RECREATION (LOCATED AT 2239 AUBURN RD, TURNER, ME 04282, (207) 224-8444) WAS CONTACTED AND ARRANGEMENTS WERE MADE TO HAVE THE REFRIGERATOR REPLACED. THE OTHER DAMAGES WERE ALSO REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. *TR

Manufacturer: LANCE
Mfg Campaign: 11254475
Notice Date: Sep 10, 2019
Recall Date: Sep 10, 2019

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