Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Lance Camper Manufacturing. Corp.
Safety Issue:
Lance Camper Manufacturing Corp. (Lance) is recalling certain 2018 recreational trailers, models 1475, 1575, 1685, 1995, 2185, 2285, 2295, 2375 and 2465, equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 14, 2018
Consumer Complaints
1 ComplaintLance Camper Manufacturing. Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2020 (NA) LANCE CAMPER 2285 TRAVEL TRAILER. WHILE THE TRAILER WAS BEING TOWED, THE SYSTEM SWITCHED FROM ELECTRIC TO PROPANE OPERATION AND THE CONTACT NOTICED AN ODOR OF BURNING PLASTIC. APPROXIMATELY FIVE HOURS LATER, THE CONTACT NOTICED A FIRE BEHIND THE REFRIGERATOR. THE CONTACT'S SPOUSE EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. SCOTTS RECREATION (LOCATED AT 2239 AUBURN RD, TURNER, ME 04282, (207) 224-8444) WAS CONTACTED AND ARRANGEMENTS WERE MADE TO HAVE THE REFRIGERATOR REPLACED. THE OTHER DAMAGES WERE ALSO REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2020 (NA) LANCE CAMPER 2285 TRAVEL TRAILER. WHILE THE TRAILER WAS BEING TOWED, THE SYSTEM SWITCHED FROM ELECTRIC TO PROPANE OPERATION AND THE CONTACT NOTICED AN ODOR OF BURNING PLASTIC. APPROXIMATELY FIVE HOURS LATER, THE CONTACT NOTICED A FIRE BEHIND THE REFRIGERATOR. THE CONTACT'S SPOUSE EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. SCOTTS RECREATION (LOCATED AT 2239 AUBURN RD, TURNER, ME 04282, (207) 224-8444) WAS CONTACTED AND ARRANGEMENTS WERE MADE TO HAVE THE REFRIGERATOR REPLACED. THE OTHER DAMAGES WERE ALSO REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2020 (NA) LANCE CAMPER 2285 TRAVEL TRAILER. WHILE THE TRAILER WAS BEING TOWED, THE SYSTEM SWITCHED FROM ELECTRIC TO PROPANE OPERATION AND THE CONTACT NOTICED AN ODOR OF BURNING PLASTIC. APPROXIMATELY FIVE HOURS LATER, THE CONTACT NOTICED A FIRE BEHIND THE REFRIGERATOR. THE CONTACT'S SPOUSE EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. SCOTTS RECREATION (LOCATED AT 2239 AUBURN RD, TURNER, ME 04282, (207) 224-8444) WAS CONTACTED AND ARRANGEMENTS WERE MADE TO HAVE THE REFRIGERATOR REPLACED. THE OTHER DAMAGES WERE ALSO REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. *TR
Mfg Campaign: 11254475
Recall Date: Sep 10, 2019
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