Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Lance Camper Manufacturing. Corp.
Safety Issue:
Lance Camper Manufacturing Corp. (Lance) is recalling certain 2018 recreational trailers, models 1475, 1575, 1685, 1995, 2185, 2285, 2295, 2375 and 2465, equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 14, 2018
Consumer Complaints
1 ComplaintLance Camper Manufacturing. Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS IS A NEW TRAVEL TRAILER AND THE RV WAS STATIONARY. MAIN CIRCUIT TRIPPED FREQUENTLY AND I SMELLED BURNING WIRING. AC AND MICROWAVE WOULD NOT WORK. RV DEALER SAID THAT THE WIRE WAS NOT INSTALLED CORRECTLY UNDER THE MAIN CIRCUIT BREAKER SCREW CAUSING A SHOT CIRCUIT. THIS ALSO BURNED ADJACENT WIRING. IT COULD HAVE CAUSED A FIRE BUT FORTUNATELY IT DID NOT. ANOTHER LANCE OWNER WE MET LAST FEBRUARY HAD A SHORT CIRCUIT IN HIS BR LIGHT THEIR LANCE 1995 RV TRAILE. HE HAD TO CUT THE WIRES AND WIRE CAP THEM TO PREVENT FURTHER SHORT CIRCUITS. IN ADDITION TO THESE ELECTRICAL PROBLEMS LANCE ALSO HAS RECALLS ON THEIR SMART JACKS FOR A FAULTY JACK STAND THAT CAN COLLAPSE AND A RECALL FOR ITS BATTERY COMPARTMENTS HERE THE 12 VOLT BATTERIES HAVE FALLEN OUT OF THESE 1995 TRAVEL TRAILERS. THERE ARE NUMEROUS OTHER PROBLEMS WITH THESE TRAVEL TRAILER AND I THINK THAT THE FEDERAL GOVERNMENT SHOULD REVIEW THEIR MANUFACTURING AND PARTS PROCUREMENT PROCESSES AND ESPECIALLY THEIR QUALITY CONTROL PROCESSES.
Corrective Action:
THIS IS A NEW TRAVEL TRAILER AND THE RV WAS STATIONARY. MAIN CIRCUIT TRIPPED FREQUENTLY AND I SMELLED BURNING WIRING. AC AND MICROWAVE WOULD NOT WORK. RV DEALER SAID THAT THE WIRE WAS NOT INSTALLED CORRECTLY UNDER THE MAIN CIRCUIT BREAKER SCREW CAUSING A SHOT CIRCUIT. THIS ALSO BURNED ADJACENT WIRING. IT COULD HAVE CAUSED A FIRE BUT FORTUNATELY IT DID NOT. ANOTHER LANCE OWNER WE MET LAST FEBRUARY HAD A SHORT CIRCUIT IN HIS BR LIGHT THEIR LANCE 1995 RV TRAILE. HE HAD TO CUT THE WIRES AND WIRE CAP THEM TO PREVENT FURTHER SHORT CIRCUITS. IN ADDITION TO THESE ELECTRICAL PROBLEMS LANCE ALSO HAS RECALLS ON THEIR SMART JACKS FOR A FAULTY JACK STAND THAT CAN COLLAPSE AND A RECALL FOR ITS BATTERY COMPARTMENTS HERE THE 12 VOLT BATTERIES HAVE FALLEN OUT OF THESE 1995 TRAVEL TRAILERS. THERE ARE NUMEROUS OTHER PROBLEMS WITH THESE TRAVEL TRAILER AND I THINK THAT THE FEDERAL GOVERNMENT SHOULD REVIEW THEIR MANUFACTURING AND PARTS PROCUREMENT PROCESSES AND ESPECIALLY THEIR QUALITY CONTROL PROCESSES.
Additional Notes:
THIS IS A NEW TRAVEL TRAILER AND THE RV WAS STATIONARY. MAIN CIRCUIT TRIPPED FREQUENTLY AND I SMELLED BURNING WIRING. AC AND MICROWAVE WOULD NOT WORK. RV DEALER SAID THAT THE WIRE WAS NOT INSTALLED CORRECTLY UNDER THE MAIN CIRCUIT BREAKER SCREW CAUSING A SHOT CIRCUIT. THIS ALSO BURNED ADJACENT WIRING. IT COULD HAVE CAUSED A FIRE BUT FORTUNATELY IT DID NOT. ANOTHER LANCE OWNER WE MET LAST FEBRUARY HAD A SHORT CIRCUIT IN HIS BR LIGHT THEIR LANCE 1995 RV TRAILE. HE HAD TO CUT THE WIRES AND WIRE CAP THEM TO PREVENT FURTHER SHORT CIRCUITS. IN ADDITION TO THESE ELECTRICAL PROBLEMS LANCE ALSO HAS RECALLS ON THEIR SMART JACKS FOR A FAULTY JACK STAND THAT CAN COLLAPSE AND A RECALL FOR ITS BATTERY COMPARTMENTS HERE THE 12 VOLT BATTERIES HAVE FALLEN OUT OF THESE 1995 TRAVEL TRAILERS. THERE ARE NUMEROUS OTHER PROBLEMS WITH THESE TRAVEL TRAILER AND I THINK THAT THE FEDERAL GOVERNMENT SHOULD REVIEW THEIR MANUFACTURING AND PARTS PROCUREMENT PROCESSES AND ESPECIALLY THEIR QUALITY CONTROL PROCESSES.
Mfg Campaign: 11096418
Recall Date: May 16, 2018
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