KZRV VENOM 2017

Complete listing of complaints and recalls for this vehicle

2
Complaints
4
Recalls

Complaints & Recalls

2 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kzrv, L.p.
NHTSA Campaign: 18V540000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Aug 16, 2018
Safety Issue:

KZRV, L.P. (KZRV) is recalling certain 2017-2019 KZRV Durango, Venom and Sidewinder recreational trailers. The Federal Certification label incorrectly lists the tire size as being ST235/80R16G, however, the correct tire size is ST235/85R16G.

Potential Risk:
The incorrect information may result in the incorrect tires being installed, increasing the risk of a crash.
FREE Recall Solution:
KZRV will notify owners, and dealers will replace the Federal Certification label, free of charge. The recall began October 5, 2018. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153. KZRV's number for this recall is KZ-2018-08.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KZRV dealer to schedule your FREE recall repair.
Manufacturer: KZRV
Mfg Campaign: KZ-2018-08
Notice Date: Oct 5, 2018
Recall Date: Aug 16, 2018
Kzrv, L.p.
NHTSA Campaign: 17V749000 SAFETY RECALL
134K Vehicles Affected
Recall Date: Nov 21, 2017
Safety Issue:

KZRV, L.P. (KZRV) is recalling various 2002-2018 recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V749-9547.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
KZRV will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KZRV dealer to schedule your FREE recall repair.
Manufacturer: KZRV
Notice Date: Jan 15, 2018
Recall Date: Nov 21, 2017
Kzrv, L.p.
NHTSA Campaign: 17V347000 SAFETY RECALL
41 Vehicles Affected
Recall Date: May 30, 2017
Safety Issue:

KZRV, L.P. (KZRV) is recalling certain 2016-2018 Venom fifth-wheel travel trailers, models 4040DQ and 4011QK, equipped with the outside kitchen option. The affected vehicles do not have a 12" copper pipe between the rubber gas supply hose and the cooktop pilot light.

Potential Risk:
Without the copper pipe, the rubber gas line may be too close to the pilot light and get too hot and melt, increasing the risk of a fire.
FREE Recall Solution:
KZRV will notify owners, and dealers will install a 12" copper extension between the pilot light and the rubber gas line, free of charge. The recall began on June 5, 2017. Owners may contact KZRV customer service at 1-800-768-4016, extension 153 or 154.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KZRV dealer to schedule your FREE recall repair.
Manufacturer: KZRV
Notice Date: Jun 5, 2017
Recall Date: May 30, 2017
Kzrv, L.p.
NHTSA Campaign: 16V898000 SAFETY RECALL
262 Vehicles Affected
Recall Date: Dec 14, 2016
Safety Issue:

KZRV, L.P. (KZRV) is recalling certain model year 2016-2017 Venom and Durango Gold toyhaulers and fifth wheel trailers manufactured January 11, 2016, to December 2, 2016. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal.

Potential Risk:
If the door does not open as expected, there would be an increased risk of injury to those in the door's path.
FREE Recall Solution:
KZRV will notify owners, and dealers will inspect the weld thickness, and if necessary replace the rear door hinges, free of charge. The recall began on January 13, 2017. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KZRV dealer to schedule your FREE recall repair.
Manufacturer: KZRV
Notice Date: Jan 13, 2017
Recall Date: Dec 14, 2016

Consumer Complaints

2 Complaints
K.z., Inc.
Campaign: 11296872 Other
Jan 3, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

TL* THE CONTACT OWNS A 2017 KZRV VENOM FIFTH WHEEL CAMPER. THE CONTACT STATED THAT THE SLIDE OUTS FAILED TO EXTEND AND OPEN. THE CAMPER WAS TAKEN TO LLOYD'S RV CENTER (7415 TX-62, ORANGE, TX 77632) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS FLEXING. THE CAMPER WAS NOT REPAIRED AND THE CONTACT WAS INFORMED THAT THE CAMPER WAS UNUSABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST.

Corrective Action:

TL* THE CONTACT OWNS A 2017 KZRV VENOM FIFTH WHEEL CAMPER. THE CONTACT STATED THAT THE SLIDE OUTS FAILED TO EXTEND AND OPEN. THE CAMPER WAS TAKEN TO LLOYD'S RV CENTER (7415 TX-62, ORANGE, TX 77632) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS FLEXING. THE CAMPER WAS NOT REPAIRED AND THE CONTACT WAS INFORMED THAT THE CAMPER WAS UNUSABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST.

Additional Notes:

TL* THE CONTACT OWNS A 2017 KZRV VENOM FIFTH WHEEL CAMPER. THE CONTACT STATED THAT THE SLIDE OUTS FAILED TO EXTEND AND OPEN. THE CAMPER WAS TAKEN TO LLOYD'S RV CENTER (7415 TX-62, ORANGE, TX 77632) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS FLEXING. THE CAMPER WAS NOT REPAIRED AND THE CONTACT WAS INFORMED THAT THE CAMPER WAS UNUSABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST.

Manufacturer: KZRV
Mfg Campaign: 11296872
Notice Date: Jan 3, 2020
Recall Date: Jan 3, 2020
K.z., Inc.
Campaign: 11089950 Other
Apr 24, 2018
Defect Description:

STRUCTURE:FRAME AND MEMBERS

Potential Consequences:

THE 2017 K-Z VENOM 5TH WHEEL TOY HAULER HAS AN ISSUE WITH THE FRAME BEING WEAK AND FLEXING. I KNOW OF 3 OF THESE UNITS AT ONE SMALL DEALERSHIP IN ATHENS, TEXAS (ATHENS RV) THAT A HAVE FLEX IN THE FRAME THAT ACCORDING TO INFORMATION FROM SEVERAL SOURCES INDICATE THAT THERE IS NO FIX. THE FRAME IS MADE BY LIPPERT AND WAS ALLEGED SHORTENED WHEN THEY MADE THIS PARTICULAR MODEL. LIPPERT SENT A TECHNICIAN TO TEXAS TO FIX THE ISSUE, BUT THE DEALERSHIP DISCOVERED AFTER THE TRAILER WAS REASSEMBLE THAT THE FRAME WAS STILL FLEXING AFTER THE "FIX". ONE OF THE UNITS IS SO BAD THAT THE OWNERS HAVE BEEN ASKED NOT TO PICK UP THE UNIT, EVEN THOUGH THEY NEED THE TRAILER, FOR FEAR THAT THE WEAK FRAME COULD LEAD TO A DANGEROUS SITUATION WHILE TOWING. RATHER THAN REPLACE THE UNITS, AS REQUESTED BY THE DEALER, KZ CONTINUES TO SAY THE PROBLEM IS LIPPERT'S. *TT

Corrective Action:

THE 2017 K-Z VENOM 5TH WHEEL TOY HAULER HAS AN ISSUE WITH THE FRAME BEING WEAK AND FLEXING. I KNOW OF 3 OF THESE UNITS AT ONE SMALL DEALERSHIP IN ATHENS, TEXAS (ATHENS RV) THAT A HAVE FLEX IN THE FRAME THAT ACCORDING TO INFORMATION FROM SEVERAL SOURCES INDICATE THAT THERE IS NO FIX. THE FRAME IS MADE BY LIPPERT AND WAS ALLEGED SHORTENED WHEN THEY MADE THIS PARTICULAR MODEL. LIPPERT SENT A TECHNICIAN TO TEXAS TO FIX THE ISSUE, BUT THE DEALERSHIP DISCOVERED AFTER THE TRAILER WAS REASSEMBLE THAT THE FRAME WAS STILL FLEXING AFTER THE "FIX". ONE OF THE UNITS IS SO BAD THAT THE OWNERS HAVE BEEN ASKED NOT TO PICK UP THE UNIT, EVEN THOUGH THEY NEED THE TRAILER, FOR FEAR THAT THE WEAK FRAME COULD LEAD TO A DANGEROUS SITUATION WHILE TOWING. RATHER THAN REPLACE THE UNITS, AS REQUESTED BY THE DEALER, KZ CONTINUES TO SAY THE PROBLEM IS LIPPERT'S. *TT

Additional Notes:

THE 2017 K-Z VENOM 5TH WHEEL TOY HAULER HAS AN ISSUE WITH THE FRAME BEING WEAK AND FLEXING. I KNOW OF 3 OF THESE UNITS AT ONE SMALL DEALERSHIP IN ATHENS, TEXAS (ATHENS RV) THAT A HAVE FLEX IN THE FRAME THAT ACCORDING TO INFORMATION FROM SEVERAL SOURCES INDICATE THAT THERE IS NO FIX. THE FRAME IS MADE BY LIPPERT AND WAS ALLEGED SHORTENED WHEN THEY MADE THIS PARTICULAR MODEL. LIPPERT SENT A TECHNICIAN TO TEXAS TO FIX THE ISSUE, BUT THE DEALERSHIP DISCOVERED AFTER THE TRAILER WAS REASSEMBLE THAT THE FRAME WAS STILL FLEXING AFTER THE "FIX". ONE OF THE UNITS IS SO BAD THAT THE OWNERS HAVE BEEN ASKED NOT TO PICK UP THE UNIT, EVEN THOUGH THEY NEED THE TRAILER, FOR FEAR THAT THE WEAK FRAME COULD LEAD TO A DANGEROUS SITUATION WHILE TOWING. RATHER THAN REPLACE THE UNITS, AS REQUESTED BY THE DEALER, KZ CONTINUES TO SAY THE PROBLEM IS LIPPERT'S. *TT

Manufacturer: KZRV
Mfg Campaign: 11089950
Notice Date: Apr 24, 2018
Recall Date: Apr 24, 2018

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