Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling certain 2017-2019 KZRV Durango, Venom and Sidewinder recreational trailers. The Federal Certification label incorrectly lists the tire size as being ST235/80R16G, however, the correct tire size is ST235/85R16G.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KZ-2018-08
Recall Date: Aug 16, 2018
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling various 2002-2018 recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V749-9547.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 21, 2017
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling certain 2016-2018 Venom fifth-wheel travel trailers, models 4040DQ and 4011QK, equipped with the outside kitchen option. The affected vehicles do not have a 12" copper pipe between the rubber gas supply hose and the cooktop pilot light.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 30, 2017
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling certain model year 2016-2017 Venom and Durango Gold toyhaulers and fifth wheel trailers manufactured January 11, 2016, to December 2, 2016. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 14, 2016
Consumer Complaints
2 ComplaintsK.z., Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KZRV VENOM FIFTH WHEEL CAMPER. THE CONTACT STATED THAT THE SLIDE OUTS FAILED TO EXTEND AND OPEN. THE CAMPER WAS TAKEN TO LLOYD'S RV CENTER (7415 TX-62, ORANGE, TX 77632) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS FLEXING. THE CAMPER WAS NOT REPAIRED AND THE CONTACT WAS INFORMED THAT THE CAMPER WAS UNUSABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KZRV VENOM FIFTH WHEEL CAMPER. THE CONTACT STATED THAT THE SLIDE OUTS FAILED TO EXTEND AND OPEN. THE CAMPER WAS TAKEN TO LLOYD'S RV CENTER (7415 TX-62, ORANGE, TX 77632) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS FLEXING. THE CAMPER WAS NOT REPAIRED AND THE CONTACT WAS INFORMED THAT THE CAMPER WAS UNUSABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KZRV VENOM FIFTH WHEEL CAMPER. THE CONTACT STATED THAT THE SLIDE OUTS FAILED TO EXTEND AND OPEN. THE CAMPER WAS TAKEN TO LLOYD'S RV CENTER (7415 TX-62, ORANGE, TX 77632) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS FLEXING. THE CAMPER WAS NOT REPAIRED AND THE CONTACT WAS INFORMED THAT THE CAMPER WAS UNUSABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST.
Mfg Campaign: 11296872
Recall Date: Jan 3, 2020
K.z., Inc.
Defect Description:
STRUCTURE:FRAME AND MEMBERS
Potential Consequences:
THE 2017 K-Z VENOM 5TH WHEEL TOY HAULER HAS AN ISSUE WITH THE FRAME BEING WEAK AND FLEXING. I KNOW OF 3 OF THESE UNITS AT ONE SMALL DEALERSHIP IN ATHENS, TEXAS (ATHENS RV) THAT A HAVE FLEX IN THE FRAME THAT ACCORDING TO INFORMATION FROM SEVERAL SOURCES INDICATE THAT THERE IS NO FIX. THE FRAME IS MADE BY LIPPERT AND WAS ALLEGED SHORTENED WHEN THEY MADE THIS PARTICULAR MODEL. LIPPERT SENT A TECHNICIAN TO TEXAS TO FIX THE ISSUE, BUT THE DEALERSHIP DISCOVERED AFTER THE TRAILER WAS REASSEMBLE THAT THE FRAME WAS STILL FLEXING AFTER THE "FIX". ONE OF THE UNITS IS SO BAD THAT THE OWNERS HAVE BEEN ASKED NOT TO PICK UP THE UNIT, EVEN THOUGH THEY NEED THE TRAILER, FOR FEAR THAT THE WEAK FRAME COULD LEAD TO A DANGEROUS SITUATION WHILE TOWING. RATHER THAN REPLACE THE UNITS, AS REQUESTED BY THE DEALER, KZ CONTINUES TO SAY THE PROBLEM IS LIPPERT'S. *TT
Corrective Action:
THE 2017 K-Z VENOM 5TH WHEEL TOY HAULER HAS AN ISSUE WITH THE FRAME BEING WEAK AND FLEXING. I KNOW OF 3 OF THESE UNITS AT ONE SMALL DEALERSHIP IN ATHENS, TEXAS (ATHENS RV) THAT A HAVE FLEX IN THE FRAME THAT ACCORDING TO INFORMATION FROM SEVERAL SOURCES INDICATE THAT THERE IS NO FIX. THE FRAME IS MADE BY LIPPERT AND WAS ALLEGED SHORTENED WHEN THEY MADE THIS PARTICULAR MODEL. LIPPERT SENT A TECHNICIAN TO TEXAS TO FIX THE ISSUE, BUT THE DEALERSHIP DISCOVERED AFTER THE TRAILER WAS REASSEMBLE THAT THE FRAME WAS STILL FLEXING AFTER THE "FIX". ONE OF THE UNITS IS SO BAD THAT THE OWNERS HAVE BEEN ASKED NOT TO PICK UP THE UNIT, EVEN THOUGH THEY NEED THE TRAILER, FOR FEAR THAT THE WEAK FRAME COULD LEAD TO A DANGEROUS SITUATION WHILE TOWING. RATHER THAN REPLACE THE UNITS, AS REQUESTED BY THE DEALER, KZ CONTINUES TO SAY THE PROBLEM IS LIPPERT'S. *TT
Additional Notes:
THE 2017 K-Z VENOM 5TH WHEEL TOY HAULER HAS AN ISSUE WITH THE FRAME BEING WEAK AND FLEXING. I KNOW OF 3 OF THESE UNITS AT ONE SMALL DEALERSHIP IN ATHENS, TEXAS (ATHENS RV) THAT A HAVE FLEX IN THE FRAME THAT ACCORDING TO INFORMATION FROM SEVERAL SOURCES INDICATE THAT THERE IS NO FIX. THE FRAME IS MADE BY LIPPERT AND WAS ALLEGED SHORTENED WHEN THEY MADE THIS PARTICULAR MODEL. LIPPERT SENT A TECHNICIAN TO TEXAS TO FIX THE ISSUE, BUT THE DEALERSHIP DISCOVERED AFTER THE TRAILER WAS REASSEMBLE THAT THE FRAME WAS STILL FLEXING AFTER THE "FIX". ONE OF THE UNITS IS SO BAD THAT THE OWNERS HAVE BEEN ASKED NOT TO PICK UP THE UNIT, EVEN THOUGH THEY NEED THE TRAILER, FOR FEAR THAT THE WEAK FRAME COULD LEAD TO A DANGEROUS SITUATION WHILE TOWING. RATHER THAN REPLACE THE UNITS, AS REQUESTED BY THE DEALER, KZ CONTINUES TO SAY THE PROBLEM IS LIPPERT'S. *TT
Mfg Campaign: 11089950
Recall Date: Apr 24, 2018
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