Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling certain 2021-2022 KZRV Escape, SportTrek, Sonic, Stratus, Connect, Sportsmen, Sportsmen SE, Sportsmen Classic, Durango, Durango Gold, Venom, Confluence, and Sportsmen Sportster fifth wheel and travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KZ-2022-02
Recall Date: May 2, 2022
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling certain 2018-2022 Camplite, Confluence, Connect, Connect SE, Connect Lite, Durango, Durango Gold, Durango Half Ton, Durango Sport, Durango 1500, Quicksilver, Sonic, Sonic X, Sportsmen, Sportsmen FW, Sportsmen LE, Sportsmen SE, Sportsmen Sportster, Sportster, SportTrek, SportTrek Touring, Spree, Stratus, Venom, and Venom V Series recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KZ-2021-05
Recall Date: Aug 27, 2021
Consumer Complaints
3 ComplaintsK.z., Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Less than a year after the purchase of the unit I noticed the wear on the inside of my tires on the back axle of the trailer. Also the rear wheels seemed tilted with the bottom of the tire further out than the top. I stopped at Brewbaker RV, where I bought my trailer and they diagnosed the problem as a bent rear axle. They said I probably hit something and did not offer to make any arrangements for fixing or compensating me for the issue. I had the axle replaced at my own expense with an axle comparable with what was on it. I also replaced the two rear tires. After less than another year I noticed the same problem with the tires wearing on the inside. I consulted the dealer, the manufacturer, and the component supplier, Lippert, who actually made the trailer. None where able to give me a reason or supply me with any compensation. I was left on my own. On my own I determined that the only answer that the trailer was to heavy for the suspension components. According to KZ, the carrying capacity of the trailer is 1300lbs. Even with a full load of water, propane and our camping items I am sure we weren't over that limit. We carried a similar weight on our previous fifth wheel, which was a foot shorter than the one we have now and never had any problems. At my own expense I replaced both axles with heavier ones and new heavier springs. It's been six months and so far there has been no abnormal wear on the tires. Looking at various RV forums I have found that this is not a unique problem. The government relies on the manufacturers and RIVA to self police there actions. Without strict government over site, manufacturers will put the minimum specified components on important items like suspensions without and thought to safety margins. I ask you to look into this for me and for other people who buy RV's.
Corrective Action:
Less than a year after the purchase of the unit I noticed the wear on the inside of my tires on the back axle of the trailer. Also the rear wheels seemed tilted with the bottom of the tire further out than the top. I stopped at Brewbaker RV, where I bought my trailer and they diagnosed the problem as a bent rear axle. They said I probably hit something and did not offer to make any arrangements for fixing or compensating me for the issue. I had the axle replaced at my own expense with an axle comparable with what was on it. I also replaced the two rear tires. After less than another year I noticed the same problem with the tires wearing on the inside. I consulted the dealer, the manufacturer, and the component supplier, Lippert, who actually made the trailer. None where able to give me a reason or supply me with any compensation. I was left on my own. On my own I determined that the only answer that the trailer was to heavy for the suspension components. According to KZ, the carrying capacity of the trailer is 1300lbs. Even with a full load of water, propane and our camping items I am sure we weren't over that limit. We carried a similar weight on our previous fifth wheel, which was a foot shorter than the one we have now and never had any problems. At my own expense I replaced both axles with heavier ones and new heavier springs. It's been six months and so far there has been no abnormal wear on the tires. Looking at various RV forums I have found that this is not a unique problem. The government relies on the manufacturers and RIVA to self police there actions. Without strict government over site, manufacturers will put the minimum specified components on important items like suspensions without and thought to safety margins. I ask you to look into this for me and for other people who buy RV's.
Additional Notes:
Less than a year after the purchase of the unit I noticed the wear on the inside of my tires on the back axle of the trailer. Also the rear wheels seemed tilted with the bottom of the tire further out than the top. I stopped at Brewbaker RV, where I bought my trailer and they diagnosed the problem as a bent rear axle. They said I probably hit something and did not offer to make any arrangements for fixing or compensating me for the issue. I had the axle replaced at my own expense with an axle comparable with what was on it. I also replaced the two rear tires. After less than another year I noticed the same problem with the tires wearing on the inside. I consulted the dealer, the manufacturer, and the component supplier, Lippert, who actually made the trailer. None where able to give me a reason or supply me with any compensation. I was left on my own. On my own I determined that the only answer that the trailer was to heavy for the suspension components. According to KZ, the carrying capacity of the trailer is 1300lbs. Even with a full load of water, propane and our camping items I am sure we weren't over that limit. We carried a similar weight on our previous fifth wheel, which was a foot shorter than the one we have now and never had any problems. At my own expense I replaced both axles with heavier ones and new heavier springs. It's been six months and so far there has been no abnormal wear on the tires. Looking at various RV forums I have found that this is not a unique problem. The government relies on the manufacturers and RIVA to self police there actions. Without strict government over site, manufacturers will put the minimum specified components on important items like suspensions without and thought to safety margins. I ask you to look into this for me and for other people who buy RV's.
Mfg Campaign: 11545006
Recall Date: Sep 17, 2023
K.z., Inc.
Defect Description:
WHEELS
Potential Consequences:
Less than a year after the purchase of the unit I noticed the wear on the inside of my tires on the back axle of the trailer. Also the rear wheels seemed tilted with the bottom of the tire further out than the top. I stopped at Brewbaker RV, where I bought my trailer and they diagnosed the problem as a bent rear axle. They said I probably hit something and did not offer to make any arrangements for fixing or compensating me for the issue. I had the axle replaced at my own expense with an axle comparable with what was on it. I also replaced the two rear tires. After less than another year I noticed the same problem with the tires wearing on the inside. I consulted the dealer, the manufacturer, and the component supplier, Lippert, who actually made the trailer. None where able to give me a reason or supply me with any compensation. I was left on my own. On my own I determined that the only answer that the trailer was to heavy for the suspension components. According to KZ, the carrying capacity of the trailer is 1300lbs. Even with a full load of water, propane and our camping items I am sure we weren't over that limit. We carried a similar weight on our previous fifth wheel, which was a foot shorter than the one we have now and never had any problems. At my own expense I replaced both axles with heavier ones and new heavier springs. It's been six months and so far there has been no abnormal wear on the tires. Looking at various RV forums I have found that this is not a unique problem. The government relies on the manufacturers and RIVA to self police there actions. Without strict government over site, manufacturers will put the minimum specified components on important items like suspensions without and thought to safety margins. I ask you to look into this for me and for other people who buy RV's.
Corrective Action:
Less than a year after the purchase of the unit I noticed the wear on the inside of my tires on the back axle of the trailer. Also the rear wheels seemed tilted with the bottom of the tire further out than the top. I stopped at Brewbaker RV, where I bought my trailer and they diagnosed the problem as a bent rear axle. They said I probably hit something and did not offer to make any arrangements for fixing or compensating me for the issue. I had the axle replaced at my own expense with an axle comparable with what was on it. I also replaced the two rear tires. After less than another year I noticed the same problem with the tires wearing on the inside. I consulted the dealer, the manufacturer, and the component supplier, Lippert, who actually made the trailer. None where able to give me a reason or supply me with any compensation. I was left on my own. On my own I determined that the only answer that the trailer was to heavy for the suspension components. According to KZ, the carrying capacity of the trailer is 1300lbs. Even with a full load of water, propane and our camping items I am sure we weren't over that limit. We carried a similar weight on our previous fifth wheel, which was a foot shorter than the one we have now and never had any problems. At my own expense I replaced both axles with heavier ones and new heavier springs. It's been six months and so far there has been no abnormal wear on the tires. Looking at various RV forums I have found that this is not a unique problem. The government relies on the manufacturers and RIVA to self police there actions. Without strict government over site, manufacturers will put the minimum specified components on important items like suspensions without and thought to safety margins. I ask you to look into this for me and for other people who buy RV's.
Additional Notes:
Less than a year after the purchase of the unit I noticed the wear on the inside of my tires on the back axle of the trailer. Also the rear wheels seemed tilted with the bottom of the tire further out than the top. I stopped at Brewbaker RV, where I bought my trailer and they diagnosed the problem as a bent rear axle. They said I probably hit something and did not offer to make any arrangements for fixing or compensating me for the issue. I had the axle replaced at my own expense with an axle comparable with what was on it. I also replaced the two rear tires. After less than another year I noticed the same problem with the tires wearing on the inside. I consulted the dealer, the manufacturer, and the component supplier, Lippert, who actually made the trailer. None where able to give me a reason or supply me with any compensation. I was left on my own. On my own I determined that the only answer that the trailer was to heavy for the suspension components. According to KZ, the carrying capacity of the trailer is 1300lbs. Even with a full load of water, propane and our camping items I am sure we weren't over that limit. We carried a similar weight on our previous fifth wheel, which was a foot shorter than the one we have now and never had any problems. At my own expense I replaced both axles with heavier ones and new heavier springs. It's been six months and so far there has been no abnormal wear on the tires. Looking at various RV forums I have found that this is not a unique problem. The government relies on the manufacturers and RIVA to self police there actions. Without strict government over site, manufacturers will put the minimum specified components on important items like suspensions without and thought to safety margins. I ask you to look into this for me and for other people who buy RV's.
Mfg Campaign: 11545006
Recall Date: Sep 17, 2023
K.z., Inc.
Defect Description:
WHEELS
Potential Consequences:
We had a blow out of rear tire on the rv, other rear tire is showing cords and wore out, was lucky both didnt blow out. we we traveling on the hwy and it could of caused damage to others from tire pieces flying off. We checked it and had a local mechanic take a look. No warning . After putting 4 new tires on because we were afraid of injury, the tire shop said they should have never blown at only 8000 miles wear. so then checking the rear axle and measuring it, it is not the same on each side. which they told us it would cause substantial wear to the tires. front tires were fine, same tires same mileage on all. afraid this is a mishap from the factory and it may cause alot of problems with the rvs that have these axles. All air pressure was up to power. Hoping you can find out if this is a manufacturer error and if it should be a recall. Thank You
Corrective Action:
We had a blow out of rear tire on the rv, other rear tire is showing cords and wore out, was lucky both didnt blow out. we we traveling on the hwy and it could of caused damage to others from tire pieces flying off. We checked it and had a local mechanic take a look. No warning . After putting 4 new tires on because we were afraid of injury, the tire shop said they should have never blown at only 8000 miles wear. so then checking the rear axle and measuring it, it is not the same on each side. which they told us it would cause substantial wear to the tires. front tires were fine, same tires same mileage on all. afraid this is a mishap from the factory and it may cause alot of problems with the rvs that have these axles. All air pressure was up to power. Hoping you can find out if this is a manufacturer error and if it should be a recall. Thank You
Additional Notes:
We had a blow out of rear tire on the rv, other rear tire is showing cords and wore out, was lucky both didnt blow out. we we traveling on the hwy and it could of caused damage to others from tire pieces flying off. We checked it and had a local mechanic take a look. No warning . After putting 4 new tires on because we were afraid of injury, the tire shop said they should have never blown at only 8000 miles wear. so then checking the rear axle and measuring it, it is not the same on each side. which they told us it would cause substantial wear to the tires. front tires were fine, same tires same mileage on all. afraid this is a mishap from the factory and it may cause alot of problems with the rvs that have these axles. All air pressure was up to power. Hoping you can find out if this is a manufacturer error and if it should be a recall. Thank You
Mfg Campaign: 11527890
Recall Date: Jun 20, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury