Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling certain 2018-2022 Camplite, Confluence, Connect, Connect SE, Connect Lite, Durango, Durango Gold, Durango Half Ton, Durango Sport, Durango 1500, Quicksilver, Sonic, Sonic X, Sportsmen, Sportsmen FW, Sportsmen LE, Sportsmen SE, Sportsmen Sportster, Sportster, SportTrek, SportTrek Touring, Spree, Stratus, Venom, and Venom V Series recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KZ-2021-05
Recall Date: Aug 27, 2021
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling certain 2019-2020 Connect and Sportsmen trailers equipped with an optional Rock Run flip up rear storage rack. The racks may detach from the trailer when loaded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KZ-2019-02
Recall Date: Nov 5, 2019
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling certain 2019 RV Sonic Lite, Sportsmen Classic and Escape recreational trailers equipped with a Capital liquid propane (LP) Gas Drop-in 2 Burner cooktop. The cooktop's flame may become inverted when the furnace is running.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KZ-2019-01
Recall Date: Mar 4, 2019
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling certain 2018-2019 KZ RV Sportsmen 333BHK Travel Trailers. The liquid propane lines on these vehicles are routed through the wheel well and may be damaged by road debris.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KZ-2018-006
Recall Date: Aug 10, 2018
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling certain 2018-2019 KZRV Sportsmen recreational trailers. Propane gas may leak at the back of the outside kitchen cooktop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KZ-2018-005
Recall Date: Jul 11, 2018
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling certain 2018-2019 KZRV Durango, Spree, Spree Escape, Connect, Sportsmen, Sidewinder, and Venom recreational trailers. The Solera Smart Arm awning may deploy while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KZ-2018-04
Recall Date: Apr 17, 2018
Consumer Complaints
2 ComplaintsK.z., Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2019 KZRV Sportsmen Travel Trailer. The contact received notification of NHTSA Campaign Number: 21V670000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 KZRV Sportsmen Travel Trailer. The contact received notification of NHTSA Campaign Number: 21V670000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 KZRV Sportsmen Travel Trailer. The contact received notification of NHTSA Campaign Number: 21V670000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11475910
Recall Date: Jul 26, 2022
K.z., Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE HAVE TAKEN OUR 2019 KZ SPORTSMEN TO THE DEALER FOR THE RECALL WORK ON THE SOLERA SMART ARM AWNING. IT HAS TAKEN 4 TRIPS SO FAR AND 3 REPAIRS. EACH TIME, THE PROBLEM REOCCURRED WITH THE AWNING NOT WORKING AND THE CONTROLLER SHORTING OUT CAUSING THE LIGHTS TO COME ON DIMLY AND EVEN, ONE TIME, THE LIGHTS CYCLED THROUGH THE 3 LEVELS OF INTENSITY. WE ARE WAITING AGAIN FOR 3 WEEKS SO FAR FOR THE PARTS TO COME IN. THERE IS NO EXCUSE FOR THE PROBLEM TO REOCCUR 3 TIMES SO FAR. THE SUPPOSED FIX FOR THE RECALL IS INADEQUATE. THERE HAVE BEEN SEVERAL ATTEMPTS AND THE DATE BELOW IS JUST THE LAST TIME WE BROUGHT IT IN FOR REPAIR. WE HAVE BEEN FORTUNATE THAT THE SHORTS HAVE NOT CAUSED THE AWNING TO DEPLOY. WE HAVE HAD TO PULL THE FUSE TO PREVENT THAT FROM HAPPENING.
Corrective Action:
WE HAVE TAKEN OUR 2019 KZ SPORTSMEN TO THE DEALER FOR THE RECALL WORK ON THE SOLERA SMART ARM AWNING. IT HAS TAKEN 4 TRIPS SO FAR AND 3 REPAIRS. EACH TIME, THE PROBLEM REOCCURRED WITH THE AWNING NOT WORKING AND THE CONTROLLER SHORTING OUT CAUSING THE LIGHTS TO COME ON DIMLY AND EVEN, ONE TIME, THE LIGHTS CYCLED THROUGH THE 3 LEVELS OF INTENSITY. WE ARE WAITING AGAIN FOR 3 WEEKS SO FAR FOR THE PARTS TO COME IN. THERE IS NO EXCUSE FOR THE PROBLEM TO REOCCUR 3 TIMES SO FAR. THE SUPPOSED FIX FOR THE RECALL IS INADEQUATE. THERE HAVE BEEN SEVERAL ATTEMPTS AND THE DATE BELOW IS JUST THE LAST TIME WE BROUGHT IT IN FOR REPAIR. WE HAVE BEEN FORTUNATE THAT THE SHORTS HAVE NOT CAUSED THE AWNING TO DEPLOY. WE HAVE HAD TO PULL THE FUSE TO PREVENT THAT FROM HAPPENING.
Additional Notes:
WE HAVE TAKEN OUR 2019 KZ SPORTSMEN TO THE DEALER FOR THE RECALL WORK ON THE SOLERA SMART ARM AWNING. IT HAS TAKEN 4 TRIPS SO FAR AND 3 REPAIRS. EACH TIME, THE PROBLEM REOCCURRED WITH THE AWNING NOT WORKING AND THE CONTROLLER SHORTING OUT CAUSING THE LIGHTS TO COME ON DIMLY AND EVEN, ONE TIME, THE LIGHTS CYCLED THROUGH THE 3 LEVELS OF INTENSITY. WE ARE WAITING AGAIN FOR 3 WEEKS SO FAR FOR THE PARTS TO COME IN. THERE IS NO EXCUSE FOR THE PROBLEM TO REOCCUR 3 TIMES SO FAR. THE SUPPOSED FIX FOR THE RECALL IS INADEQUATE. THERE HAVE BEEN SEVERAL ATTEMPTS AND THE DATE BELOW IS JUST THE LAST TIME WE BROUGHT IT IN FOR REPAIR. WE HAVE BEEN FORTUNATE THAT THE SHORTS HAVE NOT CAUSED THE AWNING TO DEPLOY. WE HAVE HAD TO PULL THE FUSE TO PREVENT THAT FROM HAPPENING.
Mfg Campaign: 11192302
Recall Date: Mar 28, 2019
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