Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling certain 2022-2023 Connect, Confluence, Durango, Durango Gold, Sonic, Sportsmen, Sportsmen Classic, Sportsmen Sportster, SportTrek, Spree Escape, and Venom travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KZ-2022-04
Recall Date: Jul 29, 2022
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling certain 2021-2022 KZRV Escape, SportTrek, Sonic, Stratus, Connect, Sportsmen, Sportsmen SE, Sportsmen Classic, Durango, Durango Gold, Venom, Confluence, and Sportsmen Sportster fifth wheel and travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KZ-2022-02
Recall Date: May 2, 2022
Kzrv, L.p.
Safety Issue:
KZRV, L.P. (KZRV) is recalling certain 2018-2022 Camplite, Confluence, Connect, Connect SE, Connect Lite, Durango, Durango Gold, Durango Half Ton, Durango Sport, Durango 1500, Quicksilver, Sonic, Sonic X, Sportsmen, Sportsmen FW, Sportsmen LE, Sportsmen SE, Sportsmen Sportster, Sportster, SportTrek, SportTrek Touring, Spree, Stratus, Venom, and Venom V Series recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KZ-2021-05
Recall Date: Aug 27, 2021
Consumer Complaints
1 ComplaintK.z., Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 KZRV Durango. The contact stated that one side of the awning fabric had detached, causing the awning to unintendedly drop. The contact stated that five people assisted in roping the awning back into place. The RV was taken to the dealer; however, the RV was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to NHTSA Campaign Number: 22V552000 (Structure) however, the VIN was not included in the recall. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 KZRV Durango. The contact stated that one side of the awning fabric had detached, causing the awning to unintendedly drop. The contact stated that five people assisted in roping the awning back into place. The RV was taken to the dealer; however, the RV was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to NHTSA Campaign Number: 22V552000 (Structure) however, the VIN was not included in the recall. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 KZRV Durango. The contact stated that one side of the awning fabric had detached, causing the awning to unintendedly drop. The contact stated that five people assisted in roping the awning back into place. The RV was taken to the dealer; however, the RV was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to NHTSA Campaign Number: 22V552000 (Structure) however, the VIN was not included in the recall. The failure mileage was unknown.
Mfg Campaign: 11531347
Recall Date: Jul 10, 2023
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