KZRV DURANGO 2019

Complete listing of complaints and recalls for this vehicle

1
Complaints
3
Recalls

Complaints & Recalls

1 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kzrv, L.p.
NHTSA Campaign: 21V670000 SAFETY RECALL
34.3K Vehicles Affected
Recall Date: Aug 27, 2021
Safety Issue:

KZRV, L.P. (KZRV) is recalling certain 2018-2022 Camplite, Confluence, Connect, Connect SE, Connect Lite, Durango, Durango Gold, Durango Half Ton, Durango Sport, Durango 1500, Quicksilver, Sonic, Sonic X, Sportsmen, Sportsmen FW, Sportsmen LE, Sportsmen SE, Sportsmen Sportster, Sportster, SportTrek, SportTrek Touring, Spree, Stratus, Venom, and Venom V Series recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and pigtail hoses, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact KZRV customer service at 1-800-768-4016 ext. 154 or 153. KZRV's number for this recall is KZ-2021-05.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KZRV dealer to schedule your FREE recall repair.
Manufacturer: KZRV
Mfg Campaign: KZ-2021-05
Notice Date: Jun 3, 2022
Recall Date: Aug 27, 2021
Kzrv, L.p.
NHTSA Campaign: 18V540000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Aug 16, 2018
Safety Issue:

KZRV, L.P. (KZRV) is recalling certain 2017-2019 KZRV Durango, Venom and Sidewinder recreational trailers. The Federal Certification label incorrectly lists the tire size as being ST235/80R16G, however, the correct tire size is ST235/85R16G.

Potential Risk:
The incorrect information may result in the incorrect tires being installed, increasing the risk of a crash.
FREE Recall Solution:
KZRV will notify owners, and dealers will replace the Federal Certification label, free of charge. The recall began October 5, 2018. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153. KZRV's number for this recall is KZ-2018-08.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KZRV dealer to schedule your FREE recall repair.
Manufacturer: KZRV
Mfg Campaign: KZ-2018-08
Notice Date: Oct 5, 2018
Recall Date: Aug 16, 2018
Kzrv, L.p.
NHTSA Campaign: 18V242000 SAFETY RECALL
7.4K Vehicles Affected
Recall Date: Apr 17, 2018
Safety Issue:

KZRV, L.P. (KZRV) is recalling certain 2018-2019 KZRV Durango, Spree, Spree Escape, Connect, Sportsmen, Sidewinder, and Venom recreational trailers. The Solera Smart Arm awning may deploy while moving.

Potential Risk:
If the awning deploys while moving, there would be an increased risk of a crash.
FREE Recall Solution:
KZRV will contact owners, and dealers will replace the awning controller. The recall began on June 15, 2018. Owners may contact KZRV customer service at 1-800-768-4016, extension 154 or 153. KZRV's number for this recall is KZ-2018-04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KZRV dealer to schedule your FREE recall repair.
Manufacturer: KZRV
Mfg Campaign: KZ-2018-04
Notice Date: Jun 15, 2018
Recall Date: Apr 17, 2018

Consumer Complaints

1 Complaint
K.z., Inc.
Campaign: 11241796 Other
Aug 5, 2019
Defect Description:

STRUCTURE

Potential Consequences:

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500 EQUIPPED WITH A 2019 KZ RV DURANGO HALF TON FIFTH WHEEL. WHILE THE RV WAS ATTACHED TO THE VEHICLE, THE LANDING GEAR FAILED WITHOUT WARNING. THE CONTACT ATTEMPTED TO HOLD THE LANDING GEAR IN PLACE WITH A STRING, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED BY AN INDEPENDENT TOWING COMPANY TO THE RV DEALER (RAY CITTE RV, 1677 WEST RIVERDALE RD, ROY, UT 84067, 855-837-8863). THE DEALER DIAGNOSED THAT THE HYDRAULIC SEALS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN.

Corrective Action:

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500 EQUIPPED WITH A 2019 KZ RV DURANGO HALF TON FIFTH WHEEL. WHILE THE RV WAS ATTACHED TO THE VEHICLE, THE LANDING GEAR FAILED WITHOUT WARNING. THE CONTACT ATTEMPTED TO HOLD THE LANDING GEAR IN PLACE WITH A STRING, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED BY AN INDEPENDENT TOWING COMPANY TO THE RV DEALER (RAY CITTE RV, 1677 WEST RIVERDALE RD, ROY, UT 84067, 855-837-8863). THE DEALER DIAGNOSED THAT THE HYDRAULIC SEALS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN.

Additional Notes:

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500 EQUIPPED WITH A 2019 KZ RV DURANGO HALF TON FIFTH WHEEL. WHILE THE RV WAS ATTACHED TO THE VEHICLE, THE LANDING GEAR FAILED WITHOUT WARNING. THE CONTACT ATTEMPTED TO HOLD THE LANDING GEAR IN PLACE WITH A STRING, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED BY AN INDEPENDENT TOWING COMPANY TO THE RV DEALER (RAY CITTE RV, 1677 WEST RIVERDALE RD, ROY, UT 84067, 855-837-8863). THE DEALER DIAGNOSED THAT THE HYDRAULIC SEALS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN.

Manufacturer: KZRV
Mfg Campaign: 11241796
Notice Date: Aug 5, 2019
Recall Date: Aug 5, 2019
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