Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2019-2023 Husqvarna and KTM motorcycles with equipped with TKC80 tires. Please refer to KTM's recall report for specific model details. Cracks longer than 3/16 inch may develop in the tread grooves. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires-Other Than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KTB2208; HTB2207
Recall Date: Aug 5, 2022
Consumer Complaints
4 ComplaintsKtm North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
PLEASE NOTE: NHTSA website data base vehicle model for VIN listed is INCORRECT. Model subject of this complaint is 2021 KTM 890R Adventure. When cold, first start of day, subject motorcycle engine does not run consistently / stumbles /stalls at start up and drive off. Safety issue for me is the stumbling and stalling making motorcycle unpredictable while entering traffic flow. The issue occurs at every cold start. If engine is warm, no issue noted. Have returned motorcycle twice to purchasing dealership in Ohio for issue investigation / resolution. Dealer states there is no known permanent corrective action at this time, even after discussing issue with KTM USA directly. Additionally, dealer stated "KTM" is aware of others reporting similar issue at a global level.
Corrective Action:
PLEASE NOTE: NHTSA website data base vehicle model for VIN listed is INCORRECT. Model subject of this complaint is 2021 KTM 890R Adventure. When cold, first start of day, subject motorcycle engine does not run consistently / stumbles /stalls at start up and drive off. Safety issue for me is the stumbling and stalling making motorcycle unpredictable while entering traffic flow. The issue occurs at every cold start. If engine is warm, no issue noted. Have returned motorcycle twice to purchasing dealership in Ohio for issue investigation / resolution. Dealer states there is no known permanent corrective action at this time, even after discussing issue with KTM USA directly. Additionally, dealer stated "KTM" is aware of others reporting similar issue at a global level.
Additional Notes:
PLEASE NOTE: NHTSA website data base vehicle model for VIN listed is INCORRECT. Model subject of this complaint is 2021 KTM 890R Adventure. When cold, first start of day, subject motorcycle engine does not run consistently / stumbles /stalls at start up and drive off. Safety issue for me is the stumbling and stalling making motorcycle unpredictable while entering traffic flow. The issue occurs at every cold start. If engine is warm, no issue noted. Have returned motorcycle twice to purchasing dealership in Ohio for issue investigation / resolution. Dealer states there is no known permanent corrective action at this time, even after discussing issue with KTM USA directly. Additionally, dealer stated "KTM" is aware of others reporting similar issue at a global level.
Mfg Campaign: 11438352
Recall Date: Oct 27, 2021
Ktm North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This motorcycle (your website calls it a 790 Adventure, but it's a 890 Adventure) has around 7000 miles on it. I purchased it new in March 2021. Ever since new, It should start with one light tap of the starter button. Instead, I have to hit the starter 3 or 4 times, and hold the throttle slightly open. Once it catches, and settles to an idle I can release the throttle. Usually, 3-4 seconds. I'm not very mechanically inclined, but it almost seems like it tries to start on only 1 of the 2 cylinders. It hesitates, and chugs very rough, before finally settling down. It isn't right. Admittedly, I haven't taken it to the dealer, beyond the initial service at around 700 miles. The dealer who serviced the bike said it should calm down with more miles. It hasn't. The closest KTM dealer is over 2 hrs away, so it isn't very convenient to have them look at something that an internet search tells me a dealer won't have a fix for. It just isn't worth my time and hassle since the bike runs great once started and warming up.
Corrective Action:
This motorcycle (your website calls it a 790 Adventure, but it's a 890 Adventure) has around 7000 miles on it. I purchased it new in March 2021. Ever since new, It should start with one light tap of the starter button. Instead, I have to hit the starter 3 or 4 times, and hold the throttle slightly open. Once it catches, and settles to an idle I can release the throttle. Usually, 3-4 seconds. I'm not very mechanically inclined, but it almost seems like it tries to start on only 1 of the 2 cylinders. It hesitates, and chugs very rough, before finally settling down. It isn't right. Admittedly, I haven't taken it to the dealer, beyond the initial service at around 700 miles. The dealer who serviced the bike said it should calm down with more miles. It hasn't. The closest KTM dealer is over 2 hrs away, so it isn't very convenient to have them look at something that an internet search tells me a dealer won't have a fix for. It just isn't worth my time and hassle since the bike runs great once started and warming up.
Additional Notes:
This motorcycle (your website calls it a 790 Adventure, but it's a 890 Adventure) has around 7000 miles on it. I purchased it new in March 2021. Ever since new, It should start with one light tap of the starter button. Instead, I have to hit the starter 3 or 4 times, and hold the throttle slightly open. Once it catches, and settles to an idle I can release the throttle. Usually, 3-4 seconds. I'm not very mechanically inclined, but it almost seems like it tries to start on only 1 of the 2 cylinders. It hesitates, and chugs very rough, before finally settling down. It isn't right. Admittedly, I haven't taken it to the dealer, beyond the initial service at around 700 miles. The dealer who serviced the bike said it should calm down with more miles. It hasn't. The closest KTM dealer is over 2 hrs away, so it isn't very convenient to have them look at something that an internet search tells me a dealer won't have a fix for. It just isn't worth my time and hassle since the bike runs great once started and warming up.
Mfg Campaign: 11438424
Recall Date: Oct 27, 2021
Ktm North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This motorcycle (your website calls it a 790 Adventure, but it's a 890 Adventure) has around 7000 miles on it. I purchased it new in March 2021. Ever since new, It should start with one light tap of the starter button. Instead, I have to hit the starter 3 or 4 times, and hold the throttle slightly open. Once it catches, and settles to an idle I can release the throttle. Usually, 3-4 seconds. I'm not very mechanically inclined, but it almost seems like it tries to start on only 1 of the 2 cylinders. It hesitates, and chugs very rough, before finally settling down. It isn't right. Admittedly, I haven't taken it to the dealer, beyond the initial service at around 700 miles. The dealer who serviced the bike said it should calm down with more miles. It hasn't. The closest KTM dealer is over 2 hrs away, so it isn't very convenient to have them look at something that an internet search tells me a dealer won't have a fix for. It just isn't worth my time and hassle since the bike runs great once started and warming up.
Corrective Action:
This motorcycle (your website calls it a 790 Adventure, but it's a 890 Adventure) has around 7000 miles on it. I purchased it new in March 2021. Ever since new, It should start with one light tap of the starter button. Instead, I have to hit the starter 3 or 4 times, and hold the throttle slightly open. Once it catches, and settles to an idle I can release the throttle. Usually, 3-4 seconds. I'm not very mechanically inclined, but it almost seems like it tries to start on only 1 of the 2 cylinders. It hesitates, and chugs very rough, before finally settling down. It isn't right. Admittedly, I haven't taken it to the dealer, beyond the initial service at around 700 miles. The dealer who serviced the bike said it should calm down with more miles. It hasn't. The closest KTM dealer is over 2 hrs away, so it isn't very convenient to have them look at something that an internet search tells me a dealer won't have a fix for. It just isn't worth my time and hassle since the bike runs great once started and warming up.
Additional Notes:
This motorcycle (your website calls it a 790 Adventure, but it's a 890 Adventure) has around 7000 miles on it. I purchased it new in March 2021. Ever since new, It should start with one light tap of the starter button. Instead, I have to hit the starter 3 or 4 times, and hold the throttle slightly open. Once it catches, and settles to an idle I can release the throttle. Usually, 3-4 seconds. I'm not very mechanically inclined, but it almost seems like it tries to start on only 1 of the 2 cylinders. It hesitates, and chugs very rough, before finally settling down. It isn't right. Admittedly, I haven't taken it to the dealer, beyond the initial service at around 700 miles. The dealer who serviced the bike said it should calm down with more miles. It hasn't. The closest KTM dealer is over 2 hrs away, so it isn't very convenient to have them look at something that an internet search tells me a dealer won't have a fix for. It just isn't worth my time and hassle since the bike runs great once started and warming up.
Mfg Campaign: 11438424
Recall Date: Oct 27, 2021
Ktm North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This motorcycle (your website calls it a 790 Adventure, but it's a 890 Adventure) has around 7000 miles on it. I purchased it new in March 2021. Ever since new, It should start with one light tap of the starter button. Instead, I have to hit the starter 3 or 4 times, and hold the throttle slightly open. Once it catches, and settles to an idle I can release the throttle. Usually, 3-4 seconds. I'm not very mechanically inclined, but it almost seems like it tries to start on only 1 of the 2 cylinders. It hesitates, and chugs very rough, before finally settling down. It isn't right. Admittedly, I haven't taken it to the dealer, beyond the initial service at around 700 miles. The dealer who serviced the bike said it should calm down with more miles. It hasn't. The closest KTM dealer is over 2 hrs away, so it isn't very convenient to have them look at something that an internet search tells me a dealer won't have a fix for. It just isn't worth my time and hassle since the bike runs great once started and warming up.
Corrective Action:
This motorcycle (your website calls it a 790 Adventure, but it's a 890 Adventure) has around 7000 miles on it. I purchased it new in March 2021. Ever since new, It should start with one light tap of the starter button. Instead, I have to hit the starter 3 or 4 times, and hold the throttle slightly open. Once it catches, and settles to an idle I can release the throttle. Usually, 3-4 seconds. I'm not very mechanically inclined, but it almost seems like it tries to start on only 1 of the 2 cylinders. It hesitates, and chugs very rough, before finally settling down. It isn't right. Admittedly, I haven't taken it to the dealer, beyond the initial service at around 700 miles. The dealer who serviced the bike said it should calm down with more miles. It hasn't. The closest KTM dealer is over 2 hrs away, so it isn't very convenient to have them look at something that an internet search tells me a dealer won't have a fix for. It just isn't worth my time and hassle since the bike runs great once started and warming up.
Additional Notes:
This motorcycle (your website calls it a 790 Adventure, but it's a 890 Adventure) has around 7000 miles on it. I purchased it new in March 2021. Ever since new, It should start with one light tap of the starter button. Instead, I have to hit the starter 3 or 4 times, and hold the throttle slightly open. Once it catches, and settles to an idle I can release the throttle. Usually, 3-4 seconds. I'm not very mechanically inclined, but it almost seems like it tries to start on only 1 of the 2 cylinders. It hesitates, and chugs very rough, before finally settling down. It isn't right. Admittedly, I haven't taken it to the dealer, beyond the initial service at around 700 miles. The dealer who serviced the bike said it should calm down with more miles. It hasn't. The closest KTM dealer is over 2 hrs away, so it isn't very convenient to have them look at something that an internet search tells me a dealer won't have a fix for. It just isn't worth my time and hassle since the bike runs great once started and warming up.
Mfg Campaign: 11438424
Recall Date: Oct 27, 2021
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Valencia, CA • 36 yrs
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