KTM 790 ADVENTURE R 2023

Complete listing of complaints and recalls for this vehicle

6
Complaints
0
Recalls

Complaints & Recalls

6 Complaints 0 Recalls

Consumer Complaints

6 Complaints
Ktm North America, Inc.
Campaign: 11622695 Other
Oct 30, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The motorcycle is just over 1 year old. Has less than 1300 miles on it. The bike does not start, the manufacture is not helping the dealership work on the problem. The motorcycle has been with the dealership for more than 3 months at this point. As an adventure motorcycle, a no start problem or if the bike shuts down while riding this could be a dangerous potentially deadly situation. There is also a known issue with the cam shafts failing at low mileage also. There is an active forum and Facebook pages with thousands of members world wide that are experiencing major defects on this model with no response from the manufacture. It is one of the most expensive motorcycles in this style and it is also one of the most unreliable. Please reach out if you have any further questions or need more details to push forward. I would like the manufacture to be held accountable for their shortcomings and potentially life threatening decisions made at the expense of their customers.

Corrective Action:

The motorcycle is just over 1 year old. Has less than 1300 miles on it. The bike does not start, the manufacture is not helping the dealership work on the problem. The motorcycle has been with the dealership for more than 3 months at this point. As an adventure motorcycle, a no start problem or if the bike shuts down while riding this could be a dangerous potentially deadly situation. There is also a known issue with the cam shafts failing at low mileage also. There is an active forum and Facebook pages with thousands of members world wide that are experiencing major defects on this model with no response from the manufacture. It is one of the most expensive motorcycles in this style and it is also one of the most unreliable. Please reach out if you have any further questions or need more details to push forward. I would like the manufacture to be held accountable for their shortcomings and potentially life threatening decisions made at the expense of their customers.

Additional Notes:

The motorcycle is just over 1 year old. Has less than 1300 miles on it. The bike does not start, the manufacture is not helping the dealership work on the problem. The motorcycle has been with the dealership for more than 3 months at this point. As an adventure motorcycle, a no start problem or if the bike shuts down while riding this could be a dangerous potentially deadly situation. There is also a known issue with the cam shafts failing at low mileage also. There is an active forum and Facebook pages with thousands of members world wide that are experiencing major defects on this model with no response from the manufacture. It is one of the most expensive motorcycles in this style and it is also one of the most unreliable. Please reach out if you have any further questions or need more details to push forward. I would like the manufacture to be held accountable for their shortcomings and potentially life threatening decisions made at the expense of their customers.

Manufacturer: KTM
Mfg Campaign: 11622695
Notice Date: Oct 30, 2024
Recall Date: Oct 30, 2024
Ktm North America, Inc.
Campaign: 11622695 Other
Oct 30, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

The motorcycle is just over 1 year old. Has less than 1300 miles on it. The bike does not start, the manufacture is not helping the dealership work on the problem. The motorcycle has been with the dealership for more than 3 months at this point. As an adventure motorcycle, a no start problem or if the bike shuts down while riding this could be a dangerous potentially deadly situation. There is also a known issue with the cam shafts failing at low mileage also. There is an active forum and Facebook pages with thousands of members world wide that are experiencing major defects on this model with no response from the manufacture. It is one of the most expensive motorcycles in this style and it is also one of the most unreliable. Please reach out if you have any further questions or need more details to push forward. I would like the manufacture to be held accountable for their shortcomings and potentially life threatening decisions made at the expense of their customers.

Corrective Action:

The motorcycle is just over 1 year old. Has less than 1300 miles on it. The bike does not start, the manufacture is not helping the dealership work on the problem. The motorcycle has been with the dealership for more than 3 months at this point. As an adventure motorcycle, a no start problem or if the bike shuts down while riding this could be a dangerous potentially deadly situation. There is also a known issue with the cam shafts failing at low mileage also. There is an active forum and Facebook pages with thousands of members world wide that are experiencing major defects on this model with no response from the manufacture. It is one of the most expensive motorcycles in this style and it is also one of the most unreliable. Please reach out if you have any further questions or need more details to push forward. I would like the manufacture to be held accountable for their shortcomings and potentially life threatening decisions made at the expense of their customers.

Additional Notes:

The motorcycle is just over 1 year old. Has less than 1300 miles on it. The bike does not start, the manufacture is not helping the dealership work on the problem. The motorcycle has been with the dealership for more than 3 months at this point. As an adventure motorcycle, a no start problem or if the bike shuts down while riding this could be a dangerous potentially deadly situation. There is also a known issue with the cam shafts failing at low mileage also. There is an active forum and Facebook pages with thousands of members world wide that are experiencing major defects on this model with no response from the manufacture. It is one of the most expensive motorcycles in this style and it is also one of the most unreliable. Please reach out if you have any further questions or need more details to push forward. I would like the manufacture to be held accountable for their shortcomings and potentially life threatening decisions made at the expense of their customers.

Manufacturer: KTM
Mfg Campaign: 11622695
Notice Date: Oct 30, 2024
Recall Date: Oct 30, 2024
Ktm North America, Inc.
Campaign: 11622695 Other
Oct 30, 2024
Defect Description:

ENGINE

Potential Consequences:

The motorcycle is just over 1 year old. Has less than 1300 miles on it. The bike does not start, the manufacture is not helping the dealership work on the problem. The motorcycle has been with the dealership for more than 3 months at this point. As an adventure motorcycle, a no start problem or if the bike shuts down while riding this could be a dangerous potentially deadly situation. There is also a known issue with the cam shafts failing at low mileage also. There is an active forum and Facebook pages with thousands of members world wide that are experiencing major defects on this model with no response from the manufacture. It is one of the most expensive motorcycles in this style and it is also one of the most unreliable. Please reach out if you have any further questions or need more details to push forward. I would like the manufacture to be held accountable for their shortcomings and potentially life threatening decisions made at the expense of their customers.

Corrective Action:

The motorcycle is just over 1 year old. Has less than 1300 miles on it. The bike does not start, the manufacture is not helping the dealership work on the problem. The motorcycle has been with the dealership for more than 3 months at this point. As an adventure motorcycle, a no start problem or if the bike shuts down while riding this could be a dangerous potentially deadly situation. There is also a known issue with the cam shafts failing at low mileage also. There is an active forum and Facebook pages with thousands of members world wide that are experiencing major defects on this model with no response from the manufacture. It is one of the most expensive motorcycles in this style and it is also one of the most unreliable. Please reach out if you have any further questions or need more details to push forward. I would like the manufacture to be held accountable for their shortcomings and potentially life threatening decisions made at the expense of their customers.

Additional Notes:

The motorcycle is just over 1 year old. Has less than 1300 miles on it. The bike does not start, the manufacture is not helping the dealership work on the problem. The motorcycle has been with the dealership for more than 3 months at this point. As an adventure motorcycle, a no start problem or if the bike shuts down while riding this could be a dangerous potentially deadly situation. There is also a known issue with the cam shafts failing at low mileage also. There is an active forum and Facebook pages with thousands of members world wide that are experiencing major defects on this model with no response from the manufacture. It is one of the most expensive motorcycles in this style and it is also one of the most unreliable. Please reach out if you have any further questions or need more details to push forward. I would like the manufacture to be held accountable for their shortcomings and potentially life threatening decisions made at the expense of their customers.

Manufacturer: KTM
Mfg Campaign: 11622695
Notice Date: Oct 30, 2024
Recall Date: Oct 30, 2024
Ktm North America, Inc.
Campaign: 11611133 Other
Aug 27, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Brake light is not activated by front brake unless extreme pressure is applied to lever.

Corrective Action:

Brake light is not activated by front brake unless extreme pressure is applied to lever.

Additional Notes:

Brake light is not activated by front brake unless extreme pressure is applied to lever.

Manufacturer: KTM
Mfg Campaign: 11611133
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Ktm North America, Inc.
Campaign: 11580842 Other
Apr 3, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The bolt that holds the swingarm to the motorcycle fell off. The shaft vibrated out partially and half of the swingarm came loose which cause the rear wheel to be misaligned so the bike went down the road 'sideways'. On the forums and facebook groups, this is a common issue among owners of this model of motorcycle and it's predecessor (KTM790). Apparently, the manufacturer does NOT torque the bolts properly and apply loctite. In 40+ years of riding dozens of motorcycle, I've never had this critically important bolt fall off. This is regularly happening to owners of this model of KTM motorcycle

Corrective Action:

The bolt that holds the swingarm to the motorcycle fell off. The shaft vibrated out partially and half of the swingarm came loose which cause the rear wheel to be misaligned so the bike went down the road 'sideways'. On the forums and facebook groups, this is a common issue among owners of this model of motorcycle and it's predecessor (KTM790). Apparently, the manufacturer does NOT torque the bolts properly and apply loctite. In 40+ years of riding dozens of motorcycle, I've never had this critically important bolt fall off. This is regularly happening to owners of this model of KTM motorcycle

Additional Notes:

The bolt that holds the swingarm to the motorcycle fell off. The shaft vibrated out partially and half of the swingarm came loose which cause the rear wheel to be misaligned so the bike went down the road 'sideways'. On the forums and facebook groups, this is a common issue among owners of this model of motorcycle and it's predecessor (KTM790). Apparently, the manufacturer does NOT torque the bolts properly and apply loctite. In 40+ years of riding dozens of motorcycle, I've never had this critically important bolt fall off. This is regularly happening to owners of this model of KTM motorcycle

Manufacturer: KTM
Mfg Campaign: 11580842
Notice Date: Apr 3, 2024
Recall Date: Apr 3, 2024
Ktm North America, Inc.
Campaign: 11524417 Other
May 30, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Cold start issues, seemed to start on one cylinder then died 3 times, started up on the 4th try just fine

Corrective Action:

Cold start issues, seemed to start on one cylinder then died 3 times, started up on the 4th try just fine

Additional Notes:

Cold start issues, seemed to start on one cylinder then died 3 times, started up on the 4th try just fine

Manufacturer: KTM
Mfg Campaign: 11524417
Notice Date: May 30, 2023
Recall Date: May 30, 2023

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