Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2019-2020 KTM 790 Adventure and 790 Adventure R, and 2020 KTM 790 Adventure R Rally motorcycles. The front brake master cylinder piston return spring may be too weak to return the brake piston to its original position, reducing the functionality of the front brake.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KTM2106
Recall Date: Apr 30, 2021
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2019-2020 790 Adventure and 790 Adventure R motorcycles. The rear brake hose may overheat, causing the rear brake system to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: TB2011
Recall Date: Apr 6, 2020
Consumer Complaints
7 ComplaintsKtm North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear brakes: the line that leads from the fluid reservoir to the master cylinder has popped out twice (the 90degree fitting at the master cylinder) resulting in a loss of rear brake use.
Corrective Action:
Rear brakes: the line that leads from the fluid reservoir to the master cylinder has popped out twice (the 90degree fitting at the master cylinder) resulting in a loss of rear brake use.
Additional Notes:
Rear brakes: the line that leads from the fluid reservoir to the master cylinder has popped out twice (the 90degree fitting at the master cylinder) resulting in a loss of rear brake use.
Mfg Campaign: 11432623
Recall Date: Sep 11, 2021
Ktm North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
FRONT BRAKE LOCKED UP ON ITS OWN WHILE TRAVELLING AT 50MPH ON PAVEMENT. HAD BEEN RIDING 10 MINUTES, HAD USED THE FRONT BRAKE VERY LITTLE PRIOR TO IT LOCKING UP. TO GET THE BRAKE TO RELEASE, I HELD PRESSURE ON THE FRONT BRAKE LEVER AND OPENED THE BRAKE CALIPER BLEED NIPPLE TO RELEASE BRAKE FLUID.
Corrective Action:
FRONT BRAKE LOCKED UP ON ITS OWN WHILE TRAVELLING AT 50MPH ON PAVEMENT. HAD BEEN RIDING 10 MINUTES, HAD USED THE FRONT BRAKE VERY LITTLE PRIOR TO IT LOCKING UP. TO GET THE BRAKE TO RELEASE, I HELD PRESSURE ON THE FRONT BRAKE LEVER AND OPENED THE BRAKE CALIPER BLEED NIPPLE TO RELEASE BRAKE FLUID.
Additional Notes:
FRONT BRAKE LOCKED UP ON ITS OWN WHILE TRAVELLING AT 50MPH ON PAVEMENT. HAD BEEN RIDING 10 MINUTES, HAD USED THE FRONT BRAKE VERY LITTLE PRIOR TO IT LOCKING UP. TO GET THE BRAKE TO RELEASE, I HELD PRESSURE ON THE FRONT BRAKE LEVER AND OPENED THE BRAKE CALIPER BLEED NIPPLE TO RELEASE BRAKE FLUID.
Mfg Campaign: 11391015
Recall Date: Feb 1, 2021
Ktm North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
FRONT BRAKES SHUDDER AT LOW SPEEDS MAKING THE MOTORCYCLE DIFFICULT TO CONTROL AT LOW SPEEDS UNDER BRAKING
Corrective Action:
FRONT BRAKES SHUDDER AT LOW SPEEDS MAKING THE MOTORCYCLE DIFFICULT TO CONTROL AT LOW SPEEDS UNDER BRAKING
Additional Notes:
FRONT BRAKES SHUDDER AT LOW SPEEDS MAKING THE MOTORCYCLE DIFFICULT TO CONTROL AT LOW SPEEDS UNDER BRAKING
Mfg Campaign: 11378141
Recall Date: Dec 6, 2020
Ktm North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE TFT DASHBOARD HAS A HISTORY OF GOING BLANK WHILE RIDING. I.E. THE SPEEDOMETER, TACHOMETER, WARNING LIGHTS, GEAR INDICATOR, TRACTION CONTROL INDICATOR, RIDER MODE ETC HAVE DISAPPEARED WHILE RIDING. IF YOU CYCLE THE BIKE DOWN BY TURNING THE IGNITION KEY TO THE OFF SETTING AND THEN RESTARTING THE BIKE IT RESETS THE TFT DISPLAY, BUT CAN AND HAS HAPPENED REPEATEDLY. THIS OBVIOUSLY IS A SAFETY ISSUE AND IS DOCUMENTED ON YOUTUBE FOR VARIOUS KTM MODELS AND YEAR. THIS FIRST OCCURRED ON MY BIKE AUGUST 5TH OF 2020. IT OCCURRED TWICE THAT DAY AND AGAIN AT A LATER DATE. POSSIBLY A CAUSATION OF THE ABOVE OR A SECOND INDEPENDENT FAILURE IS THAT THE TFT DISPLAY FORMS CONDENSATE ON THE INSIDE OF THE GLASS WHEN CONDITIONS ARE RIGHT. THIS SUBSEQUENTLY INTRODUCES MOISTURE INTO A HIGHLY SENSITIVE ELECTRICAL DEVICE, WHICH COULD CAUSE FAILURES. THE CONDENSATE HAS BEEN BAD ENOUGH TO OBSCURE IMPORTANT DASH DATA WHILE RIDING. I BELIEVE THE CONDENSATE FIRST FORMED IN MARCH OF 2020 AND HAS REPEATEDLY DONE SO EVEN AFTER NEW DASHES WERE REPLACED UNDER WARRANTY. I INCLUDED PICTURES OF BOTH ISSUES AND CIRCLED THE AREAS OF CONDENSATION AS WELL AS THE BLANK DISPLAY WHILE DRIVING. THE TFT GOING BLANK HAPPENED WHILE DRIVING AT SPEED (55-75MPH) ON PAVED ROADS, NICE WEATHER BUT SUNNY. THE TFT CONDENSING HAPPENS AFTER THE BIKE HAS SAT, LIKE FIRST THING IN THE MORNING. IT SEEMINGLY OCCURS IN THE SPRING AND FALL WHEN TFT DISPLAY CAN GET HOT ENOUGH COMPARED TO THE AMBIENT OUTSIDE TEMP. IT DOESN'T SEEM TO HAPPED IN THE SUMMER WHEN THE TEMPS OF THE TFT DISPLAY AND THE OUTSIDE ARE SIMILAR. IT ALSO DOESN'T SEEM TO HAPPEN IN THE WINTER AS OF YET, PERHAPS BECAUSE THE COLD AMBIENT TEMPS KEEP THE TFT COOL ENOUGH. THIS ISSUE OCCURS BECAUSE OF AIR TEMP CONDITIONS RATHER THAN ROAD CONDITIONS. THE TFT DISPLAY HAS BEEN REPLACED WITH OEM 2 TIMES ALREADY.
Corrective Action:
THE TFT DASHBOARD HAS A HISTORY OF GOING BLANK WHILE RIDING. I.E. THE SPEEDOMETER, TACHOMETER, WARNING LIGHTS, GEAR INDICATOR, TRACTION CONTROL INDICATOR, RIDER MODE ETC HAVE DISAPPEARED WHILE RIDING. IF YOU CYCLE THE BIKE DOWN BY TURNING THE IGNITION KEY TO THE OFF SETTING AND THEN RESTARTING THE BIKE IT RESETS THE TFT DISPLAY, BUT CAN AND HAS HAPPENED REPEATEDLY. THIS OBVIOUSLY IS A SAFETY ISSUE AND IS DOCUMENTED ON YOUTUBE FOR VARIOUS KTM MODELS AND YEAR. THIS FIRST OCCURRED ON MY BIKE AUGUST 5TH OF 2020. IT OCCURRED TWICE THAT DAY AND AGAIN AT A LATER DATE. POSSIBLY A CAUSATION OF THE ABOVE OR A SECOND INDEPENDENT FAILURE IS THAT THE TFT DISPLAY FORMS CONDENSATE ON THE INSIDE OF THE GLASS WHEN CONDITIONS ARE RIGHT. THIS SUBSEQUENTLY INTRODUCES MOISTURE INTO A HIGHLY SENSITIVE ELECTRICAL DEVICE, WHICH COULD CAUSE FAILURES. THE CONDENSATE HAS BEEN BAD ENOUGH TO OBSCURE IMPORTANT DASH DATA WHILE RIDING. I BELIEVE THE CONDENSATE FIRST FORMED IN MARCH OF 2020 AND HAS REPEATEDLY DONE SO EVEN AFTER NEW DASHES WERE REPLACED UNDER WARRANTY. I INCLUDED PICTURES OF BOTH ISSUES AND CIRCLED THE AREAS OF CONDENSATION AS WELL AS THE BLANK DISPLAY WHILE DRIVING. THE TFT GOING BLANK HAPPENED WHILE DRIVING AT SPEED (55-75MPH) ON PAVED ROADS, NICE WEATHER BUT SUNNY. THE TFT CONDENSING HAPPENS AFTER THE BIKE HAS SAT, LIKE FIRST THING IN THE MORNING. IT SEEMINGLY OCCURS IN THE SPRING AND FALL WHEN TFT DISPLAY CAN GET HOT ENOUGH COMPARED TO THE AMBIENT OUTSIDE TEMP. IT DOESN'T SEEM TO HAPPED IN THE SUMMER WHEN THE TEMPS OF THE TFT DISPLAY AND THE OUTSIDE ARE SIMILAR. IT ALSO DOESN'T SEEM TO HAPPEN IN THE WINTER AS OF YET, PERHAPS BECAUSE THE COLD AMBIENT TEMPS KEEP THE TFT COOL ENOUGH. THIS ISSUE OCCURS BECAUSE OF AIR TEMP CONDITIONS RATHER THAN ROAD CONDITIONS. THE TFT DISPLAY HAS BEEN REPLACED WITH OEM 2 TIMES ALREADY.
Additional Notes:
THE TFT DASHBOARD HAS A HISTORY OF GOING BLANK WHILE RIDING. I.E. THE SPEEDOMETER, TACHOMETER, WARNING LIGHTS, GEAR INDICATOR, TRACTION CONTROL INDICATOR, RIDER MODE ETC HAVE DISAPPEARED WHILE RIDING. IF YOU CYCLE THE BIKE DOWN BY TURNING THE IGNITION KEY TO THE OFF SETTING AND THEN RESTARTING THE BIKE IT RESETS THE TFT DISPLAY, BUT CAN AND HAS HAPPENED REPEATEDLY. THIS OBVIOUSLY IS A SAFETY ISSUE AND IS DOCUMENTED ON YOUTUBE FOR VARIOUS KTM MODELS AND YEAR. THIS FIRST OCCURRED ON MY BIKE AUGUST 5TH OF 2020. IT OCCURRED TWICE THAT DAY AND AGAIN AT A LATER DATE. POSSIBLY A CAUSATION OF THE ABOVE OR A SECOND INDEPENDENT FAILURE IS THAT THE TFT DISPLAY FORMS CONDENSATE ON THE INSIDE OF THE GLASS WHEN CONDITIONS ARE RIGHT. THIS SUBSEQUENTLY INTRODUCES MOISTURE INTO A HIGHLY SENSITIVE ELECTRICAL DEVICE, WHICH COULD CAUSE FAILURES. THE CONDENSATE HAS BEEN BAD ENOUGH TO OBSCURE IMPORTANT DASH DATA WHILE RIDING. I BELIEVE THE CONDENSATE FIRST FORMED IN MARCH OF 2020 AND HAS REPEATEDLY DONE SO EVEN AFTER NEW DASHES WERE REPLACED UNDER WARRANTY. I INCLUDED PICTURES OF BOTH ISSUES AND CIRCLED THE AREAS OF CONDENSATION AS WELL AS THE BLANK DISPLAY WHILE DRIVING. THE TFT GOING BLANK HAPPENED WHILE DRIVING AT SPEED (55-75MPH) ON PAVED ROADS, NICE WEATHER BUT SUNNY. THE TFT CONDENSING HAPPENS AFTER THE BIKE HAS SAT, LIKE FIRST THING IN THE MORNING. IT SEEMINGLY OCCURS IN THE SPRING AND FALL WHEN TFT DISPLAY CAN GET HOT ENOUGH COMPARED TO THE AMBIENT OUTSIDE TEMP. IT DOESN'T SEEM TO HAPPED IN THE SUMMER WHEN THE TEMPS OF THE TFT DISPLAY AND THE OUTSIDE ARE SIMILAR. IT ALSO DOESN'T SEEM TO HAPPEN IN THE WINTER AS OF YET, PERHAPS BECAUSE THE COLD AMBIENT TEMPS KEEP THE TFT COOL ENOUGH. THIS ISSUE OCCURS BECAUSE OF AIR TEMP CONDITIONS RATHER THAN ROAD CONDITIONS. THE TFT DISPLAY HAS BEEN REPLACED WITH OEM 2 TIMES ALREADY.
Mfg Campaign: 11376978
Recall Date: Nov 29, 2020
Ktm North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TFT DASHBOARD HAS A HISTORY OF GOING BLANK WHILE RIDING. I.E. THE SPEEDOMETER, TACHOMETER, WARNING LIGHTS, GEAR INDICATOR, TRACTION CONTROL INDICATOR, RIDER MODE ETC HAVE DISAPPEARED WHILE RIDING. IF YOU CYCLE THE BIKE DOWN BY TURNING THE IGNITION KEY TO THE OFF SETTING AND THEN RESTARTING THE BIKE IT RESETS THE TFT DISPLAY, BUT CAN AND HAS HAPPENED REPEATEDLY. THIS OBVIOUSLY IS A SAFETY ISSUE AND IS DOCUMENTED ON YOUTUBE FOR VARIOUS KTM MODELS AND YEAR. THIS FIRST OCCURRED ON MY BIKE AUGUST 5TH OF 2020. IT OCCURRED TWICE THAT DAY AND AGAIN AT A LATER DATE. POSSIBLY A CAUSATION OF THE ABOVE OR A SECOND INDEPENDENT FAILURE IS THAT THE TFT DISPLAY FORMS CONDENSATE ON THE INSIDE OF THE GLASS WHEN CONDITIONS ARE RIGHT. THIS SUBSEQUENTLY INTRODUCES MOISTURE INTO A HIGHLY SENSITIVE ELECTRICAL DEVICE, WHICH COULD CAUSE FAILURES. THE CONDENSATE HAS BEEN BAD ENOUGH TO OBSCURE IMPORTANT DASH DATA WHILE RIDING. I BELIEVE THE CONDENSATE FIRST FORMED IN MARCH OF 2020 AND HAS REPEATEDLY DONE SO EVEN AFTER NEW DASHES WERE REPLACED UNDER WARRANTY. I INCLUDED PICTURES OF BOTH ISSUES AND CIRCLED THE AREAS OF CONDENSATION AS WELL AS THE BLANK DISPLAY WHILE DRIVING. THE TFT GOING BLANK HAPPENED WHILE DRIVING AT SPEED (55-75MPH) ON PAVED ROADS, NICE WEATHER BUT SUNNY. THE TFT CONDENSING HAPPENS AFTER THE BIKE HAS SAT, LIKE FIRST THING IN THE MORNING. IT SEEMINGLY OCCURS IN THE SPRING AND FALL WHEN TFT DISPLAY CAN GET HOT ENOUGH COMPARED TO THE AMBIENT OUTSIDE TEMP. IT DOESN'T SEEM TO HAPPED IN THE SUMMER WHEN THE TEMPS OF THE TFT DISPLAY AND THE OUTSIDE ARE SIMILAR. IT ALSO DOESN'T SEEM TO HAPPEN IN THE WINTER AS OF YET, PERHAPS BECAUSE THE COLD AMBIENT TEMPS KEEP THE TFT COOL ENOUGH. THIS ISSUE OCCURS BECAUSE OF AIR TEMP CONDITIONS RATHER THAN ROAD CONDITIONS. THE TFT DISPLAY HAS BEEN REPLACED WITH OEM 2 TIMES ALREADY.
Corrective Action:
THE TFT DASHBOARD HAS A HISTORY OF GOING BLANK WHILE RIDING. I.E. THE SPEEDOMETER, TACHOMETER, WARNING LIGHTS, GEAR INDICATOR, TRACTION CONTROL INDICATOR, RIDER MODE ETC HAVE DISAPPEARED WHILE RIDING. IF YOU CYCLE THE BIKE DOWN BY TURNING THE IGNITION KEY TO THE OFF SETTING AND THEN RESTARTING THE BIKE IT RESETS THE TFT DISPLAY, BUT CAN AND HAS HAPPENED REPEATEDLY. THIS OBVIOUSLY IS A SAFETY ISSUE AND IS DOCUMENTED ON YOUTUBE FOR VARIOUS KTM MODELS AND YEAR. THIS FIRST OCCURRED ON MY BIKE AUGUST 5TH OF 2020. IT OCCURRED TWICE THAT DAY AND AGAIN AT A LATER DATE. POSSIBLY A CAUSATION OF THE ABOVE OR A SECOND INDEPENDENT FAILURE IS THAT THE TFT DISPLAY FORMS CONDENSATE ON THE INSIDE OF THE GLASS WHEN CONDITIONS ARE RIGHT. THIS SUBSEQUENTLY INTRODUCES MOISTURE INTO A HIGHLY SENSITIVE ELECTRICAL DEVICE, WHICH COULD CAUSE FAILURES. THE CONDENSATE HAS BEEN BAD ENOUGH TO OBSCURE IMPORTANT DASH DATA WHILE RIDING. I BELIEVE THE CONDENSATE FIRST FORMED IN MARCH OF 2020 AND HAS REPEATEDLY DONE SO EVEN AFTER NEW DASHES WERE REPLACED UNDER WARRANTY. I INCLUDED PICTURES OF BOTH ISSUES AND CIRCLED THE AREAS OF CONDENSATION AS WELL AS THE BLANK DISPLAY WHILE DRIVING. THE TFT GOING BLANK HAPPENED WHILE DRIVING AT SPEED (55-75MPH) ON PAVED ROADS, NICE WEATHER BUT SUNNY. THE TFT CONDENSING HAPPENS AFTER THE BIKE HAS SAT, LIKE FIRST THING IN THE MORNING. IT SEEMINGLY OCCURS IN THE SPRING AND FALL WHEN TFT DISPLAY CAN GET HOT ENOUGH COMPARED TO THE AMBIENT OUTSIDE TEMP. IT DOESN'T SEEM TO HAPPED IN THE SUMMER WHEN THE TEMPS OF THE TFT DISPLAY AND THE OUTSIDE ARE SIMILAR. IT ALSO DOESN'T SEEM TO HAPPEN IN THE WINTER AS OF YET, PERHAPS BECAUSE THE COLD AMBIENT TEMPS KEEP THE TFT COOL ENOUGH. THIS ISSUE OCCURS BECAUSE OF AIR TEMP CONDITIONS RATHER THAN ROAD CONDITIONS. THE TFT DISPLAY HAS BEEN REPLACED WITH OEM 2 TIMES ALREADY.
Additional Notes:
THE TFT DASHBOARD HAS A HISTORY OF GOING BLANK WHILE RIDING. I.E. THE SPEEDOMETER, TACHOMETER, WARNING LIGHTS, GEAR INDICATOR, TRACTION CONTROL INDICATOR, RIDER MODE ETC HAVE DISAPPEARED WHILE RIDING. IF YOU CYCLE THE BIKE DOWN BY TURNING THE IGNITION KEY TO THE OFF SETTING AND THEN RESTARTING THE BIKE IT RESETS THE TFT DISPLAY, BUT CAN AND HAS HAPPENED REPEATEDLY. THIS OBVIOUSLY IS A SAFETY ISSUE AND IS DOCUMENTED ON YOUTUBE FOR VARIOUS KTM MODELS AND YEAR. THIS FIRST OCCURRED ON MY BIKE AUGUST 5TH OF 2020. IT OCCURRED TWICE THAT DAY AND AGAIN AT A LATER DATE. POSSIBLY A CAUSATION OF THE ABOVE OR A SECOND INDEPENDENT FAILURE IS THAT THE TFT DISPLAY FORMS CONDENSATE ON THE INSIDE OF THE GLASS WHEN CONDITIONS ARE RIGHT. THIS SUBSEQUENTLY INTRODUCES MOISTURE INTO A HIGHLY SENSITIVE ELECTRICAL DEVICE, WHICH COULD CAUSE FAILURES. THE CONDENSATE HAS BEEN BAD ENOUGH TO OBSCURE IMPORTANT DASH DATA WHILE RIDING. I BELIEVE THE CONDENSATE FIRST FORMED IN MARCH OF 2020 AND HAS REPEATEDLY DONE SO EVEN AFTER NEW DASHES WERE REPLACED UNDER WARRANTY. I INCLUDED PICTURES OF BOTH ISSUES AND CIRCLED THE AREAS OF CONDENSATION AS WELL AS THE BLANK DISPLAY WHILE DRIVING. THE TFT GOING BLANK HAPPENED WHILE DRIVING AT SPEED (55-75MPH) ON PAVED ROADS, NICE WEATHER BUT SUNNY. THE TFT CONDENSING HAPPENS AFTER THE BIKE HAS SAT, LIKE FIRST THING IN THE MORNING. IT SEEMINGLY OCCURS IN THE SPRING AND FALL WHEN TFT DISPLAY CAN GET HOT ENOUGH COMPARED TO THE AMBIENT OUTSIDE TEMP. IT DOESN'T SEEM TO HAPPED IN THE SUMMER WHEN THE TEMPS OF THE TFT DISPLAY AND THE OUTSIDE ARE SIMILAR. IT ALSO DOESN'T SEEM TO HAPPEN IN THE WINTER AS OF YET, PERHAPS BECAUSE THE COLD AMBIENT TEMPS KEEP THE TFT COOL ENOUGH. THIS ISSUE OCCURS BECAUSE OF AIR TEMP CONDITIONS RATHER THAN ROAD CONDITIONS. THE TFT DISPLAY HAS BEEN REPLACED WITH OEM 2 TIMES ALREADY.
Mfg Campaign: 11376978
Recall Date: Nov 29, 2020
Ktm North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE FRONT BRAKE SYSTEM BRAKES UNEVENLY AT SLOW SPEEDS. IT IS MOST NOTICEABLE WHEN COMING TO A STOP DOWNHILL. IT FEELS AS IF THERE IS A STICKY OR UNEVEN AREA ON THE ROTORS. IT IS NOT FELT IN THE BRAKE LEVER. YOU FEEL IT IN THE WHOLE BIKE. THERE IS ALSO BRAKE FLUID LEAKING FROM UNDER THE RESERVOIR CAP. THIS ALL STARTED HAPPENING AROUND THE FIRST 1000 MILES OF RIDING. I HAVE TAKEN IT IN TO TWO DIFFERENT KTM DEALERS FOR REPAIR. THE PROBLEMS ARE STILL THERE. IT IS NOW BACK IN THE SHOP FOR A THIRD TIME WITH THESE PROBLEMS. I CONTACTED KTM NORTH AMERICA AND THEY SAID THAT THE UNEVEN BRAKING IS A NORMAL CHARACTERISTIC OF FLOATING ROTORS. I DO NOT BELIEVE THIS. I HAVE BEEN RIDING FOR 35 YEARS AND HAVE NEVER EXPERIENCED THIS. I CONTACTED GALFER AND RACE TECHNOLOGIES, THE MAKERS OF THE BRAKES FOR THIS MOTORCYCLE. THEY BOTH SAID THAT THIS IS NOT A NORMAL CHARACTERISTIC OF FLOATING ROTORS AND THAT SOMETHING IS WRONG WITH THE BRAKES. GALFER ALSO SAID THAT THEY HAVE HAD OTHER RIDERS CONTACTING THEM WITH THE SAME ISSUE. THERE ARE ALSO OTHERS ONLINE (AROUND THE WORLD) EXPERIENCING THESE ISSUES SO KTM KNOWS ABOUT THE PROBLEM. SOME RIDERS HAVE RECEIVED NEW ROTORS AND PADS, SOME ENTIRE NEW WHEELS UNDER WARRANTY. SOME OF US HAVE RECEIVED NOTHING AND HAD TO PAY FOR SERVICE THAT SHOULD HAVE BEEN COVERED UNDER WARRANTY. SOME OF THE RIDERS THAT HAVE HAD THEIR ROTORS REPLACED HAD THE PROBLEM COME BACK. IS IT BAD ROTORS, PADS, WHEELS? SOME ARE SPECULATING THAT IT IS HUBS OUT OF TRUE CAUSING THE PROBLEM. WE ARE LOOKING FOR KTM TO ACTUALLY SOLVE THE ROOT CAUSE AND COME UP WITH A PERMANENT FIX. WE DON'T WANT NEW PARTS PUT ON THAT ARE JUST GOING TO FAIL AGAIN AFTER OUR WARRANTIES HAVE EXPIRED. THESE BRAKING ISSUES HAVE MANY OF US CONCERNED. MOTORCYCLING IS ALREADY A RISKY ENDEAVOR. WE SHOULDN'T HAVE TO WORRY ABOUT OUR BRAKES FUNCTIONING PROPERLY.
Corrective Action:
THE FRONT BRAKE SYSTEM BRAKES UNEVENLY AT SLOW SPEEDS. IT IS MOST NOTICEABLE WHEN COMING TO A STOP DOWNHILL. IT FEELS AS IF THERE IS A STICKY OR UNEVEN AREA ON THE ROTORS. IT IS NOT FELT IN THE BRAKE LEVER. YOU FEEL IT IN THE WHOLE BIKE. THERE IS ALSO BRAKE FLUID LEAKING FROM UNDER THE RESERVOIR CAP. THIS ALL STARTED HAPPENING AROUND THE FIRST 1000 MILES OF RIDING. I HAVE TAKEN IT IN TO TWO DIFFERENT KTM DEALERS FOR REPAIR. THE PROBLEMS ARE STILL THERE. IT IS NOW BACK IN THE SHOP FOR A THIRD TIME WITH THESE PROBLEMS. I CONTACTED KTM NORTH AMERICA AND THEY SAID THAT THE UNEVEN BRAKING IS A NORMAL CHARACTERISTIC OF FLOATING ROTORS. I DO NOT BELIEVE THIS. I HAVE BEEN RIDING FOR 35 YEARS AND HAVE NEVER EXPERIENCED THIS. I CONTACTED GALFER AND RACE TECHNOLOGIES, THE MAKERS OF THE BRAKES FOR THIS MOTORCYCLE. THEY BOTH SAID THAT THIS IS NOT A NORMAL CHARACTERISTIC OF FLOATING ROTORS AND THAT SOMETHING IS WRONG WITH THE BRAKES. GALFER ALSO SAID THAT THEY HAVE HAD OTHER RIDERS CONTACTING THEM WITH THE SAME ISSUE. THERE ARE ALSO OTHERS ONLINE (AROUND THE WORLD) EXPERIENCING THESE ISSUES SO KTM KNOWS ABOUT THE PROBLEM. SOME RIDERS HAVE RECEIVED NEW ROTORS AND PADS, SOME ENTIRE NEW WHEELS UNDER WARRANTY. SOME OF US HAVE RECEIVED NOTHING AND HAD TO PAY FOR SERVICE THAT SHOULD HAVE BEEN COVERED UNDER WARRANTY. SOME OF THE RIDERS THAT HAVE HAD THEIR ROTORS REPLACED HAD THE PROBLEM COME BACK. IS IT BAD ROTORS, PADS, WHEELS? SOME ARE SPECULATING THAT IT IS HUBS OUT OF TRUE CAUSING THE PROBLEM. WE ARE LOOKING FOR KTM TO ACTUALLY SOLVE THE ROOT CAUSE AND COME UP WITH A PERMANENT FIX. WE DON'T WANT NEW PARTS PUT ON THAT ARE JUST GOING TO FAIL AGAIN AFTER OUR WARRANTIES HAVE EXPIRED. THESE BRAKING ISSUES HAVE MANY OF US CONCERNED. MOTORCYCLING IS ALREADY A RISKY ENDEAVOR. WE SHOULDN'T HAVE TO WORRY ABOUT OUR BRAKES FUNCTIONING PROPERLY.
Additional Notes:
THE FRONT BRAKE SYSTEM BRAKES UNEVENLY AT SLOW SPEEDS. IT IS MOST NOTICEABLE WHEN COMING TO A STOP DOWNHILL. IT FEELS AS IF THERE IS A STICKY OR UNEVEN AREA ON THE ROTORS. IT IS NOT FELT IN THE BRAKE LEVER. YOU FEEL IT IN THE WHOLE BIKE. THERE IS ALSO BRAKE FLUID LEAKING FROM UNDER THE RESERVOIR CAP. THIS ALL STARTED HAPPENING AROUND THE FIRST 1000 MILES OF RIDING. I HAVE TAKEN IT IN TO TWO DIFFERENT KTM DEALERS FOR REPAIR. THE PROBLEMS ARE STILL THERE. IT IS NOW BACK IN THE SHOP FOR A THIRD TIME WITH THESE PROBLEMS. I CONTACTED KTM NORTH AMERICA AND THEY SAID THAT THE UNEVEN BRAKING IS A NORMAL CHARACTERISTIC OF FLOATING ROTORS. I DO NOT BELIEVE THIS. I HAVE BEEN RIDING FOR 35 YEARS AND HAVE NEVER EXPERIENCED THIS. I CONTACTED GALFER AND RACE TECHNOLOGIES, THE MAKERS OF THE BRAKES FOR THIS MOTORCYCLE. THEY BOTH SAID THAT THIS IS NOT A NORMAL CHARACTERISTIC OF FLOATING ROTORS AND THAT SOMETHING IS WRONG WITH THE BRAKES. GALFER ALSO SAID THAT THEY HAVE HAD OTHER RIDERS CONTACTING THEM WITH THE SAME ISSUE. THERE ARE ALSO OTHERS ONLINE (AROUND THE WORLD) EXPERIENCING THESE ISSUES SO KTM KNOWS ABOUT THE PROBLEM. SOME RIDERS HAVE RECEIVED NEW ROTORS AND PADS, SOME ENTIRE NEW WHEELS UNDER WARRANTY. SOME OF US HAVE RECEIVED NOTHING AND HAD TO PAY FOR SERVICE THAT SHOULD HAVE BEEN COVERED UNDER WARRANTY. SOME OF THE RIDERS THAT HAVE HAD THEIR ROTORS REPLACED HAD THE PROBLEM COME BACK. IS IT BAD ROTORS, PADS, WHEELS? SOME ARE SPECULATING THAT IT IS HUBS OUT OF TRUE CAUSING THE PROBLEM. WE ARE LOOKING FOR KTM TO ACTUALLY SOLVE THE ROOT CAUSE AND COME UP WITH A PERMANENT FIX. WE DON'T WANT NEW PARTS PUT ON THAT ARE JUST GOING TO FAIL AGAIN AFTER OUR WARRANTIES HAVE EXPIRED. THESE BRAKING ISSUES HAVE MANY OF US CONCERNED. MOTORCYCLING IS ALREADY A RISKY ENDEAVOR. WE SHOULDN'T HAVE TO WORRY ABOUT OUR BRAKES FUNCTIONING PROPERLY.
Mfg Campaign: 11374643
Recall Date: Nov 14, 2020
Ktm North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE FUEL TANK IS NOT VENTING PROPERLY AND GAS SPRAYED INTO MY EYES AND UPPER BODY WHEN I CHECKED TO SEE WHAT CAUSED A VERY HIGH PITCH WHINE WHILE STOPPED AFTER RIDING FOR ONE HOUR. *TR
Corrective Action:
THE FUEL TANK IS NOT VENTING PROPERLY AND GAS SPRAYED INTO MY EYES AND UPPER BODY WHEN I CHECKED TO SEE WHAT CAUSED A VERY HIGH PITCH WHINE WHILE STOPPED AFTER RIDING FOR ONE HOUR. *TR
Additional Notes:
THE FUEL TANK IS NOT VENTING PROPERLY AND GAS SPRAYED INTO MY EYES AND UPPER BODY WHEN I CHECKED TO SEE WHAT CAUSED A VERY HIGH PITCH WHINE WHILE STOPPED AFTER RIDING FOR ONE HOUR. *TR
Mfg Campaign: 11325481
Recall Date: May 21, 2020
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