Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2019-2020 KTM 790 Adventure and 790 Adventure R, and 2020 KTM 790 Adventure R Rally motorcycles. The front brake master cylinder piston return spring may be too weak to return the brake piston to its original position, reducing the functionality of the front brake.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KTM2106
Recall Date: Apr 30, 2021
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2019-2020 790 Adventure and 790 Adventure R motorcycles. The rear brake hose may overheat, causing the rear brake system to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: TB2011
Recall Date: Apr 6, 2020
Consumer Complaints
11 ComplaintsKtm North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
At only 9000 miles, intake camshaft and follower catastrophically damaged. Routine valve clearance check at 4th oil change (much more frequent than recommended). KTM ultimately provided the parts as “goodwill”, but refused to cover labour. Numerous other reports of similar failures being reported in group forums. Also note that clutch also failed catastrophically at 3k miles. Similar situation where KTM covered parts under “goodwill”, but not labour. Similarly: there have been hundreds of others sharing stories of same failure. Bike was purchased while I was living in Texas, but failures occurred in Canada, where I have relocated and imported the bike.
Corrective Action:
At only 9000 miles, intake camshaft and follower catastrophically damaged. Routine valve clearance check at 4th oil change (much more frequent than recommended). KTM ultimately provided the parts as “goodwill”, but refused to cover labour. Numerous other reports of similar failures being reported in group forums. Also note that clutch also failed catastrophically at 3k miles. Similar situation where KTM covered parts under “goodwill”, but not labour. Similarly: there have been hundreds of others sharing stories of same failure. Bike was purchased while I was living in Texas, but failures occurred in Canada, where I have relocated and imported the bike.
Additional Notes:
At only 9000 miles, intake camshaft and follower catastrophically damaged. Routine valve clearance check at 4th oil change (much more frequent than recommended). KTM ultimately provided the parts as “goodwill”, but refused to cover labour. Numerous other reports of similar failures being reported in group forums. Also note that clutch also failed catastrophically at 3k miles. Similar situation where KTM covered parts under “goodwill”, but not labour. Similarly: there have been hundreds of others sharing stories of same failure. Bike was purchased while I was living in Texas, but failures occurred in Canada, where I have relocated and imported the bike.
Mfg Campaign: 11581180
Recall Date: Apr 4, 2024
Ktm North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Display screen that offers all the info for the motorcycle has condensation inside. The motorcycle is always garaged other than when it's being ridden. There is still condensation inside the display. Sometimes vital motorcycle information isn't visible, such as ABS mode, Traction control mode, speed, rpm, etc. Vehicle has not been inspected. Through the forums I have heard many stories of others having the same issue and dealers replacing the screen in some cases if the condensation is bad enough but the issue usually returns.
Corrective Action:
The Display screen that offers all the info for the motorcycle has condensation inside. The motorcycle is always garaged other than when it's being ridden. There is still condensation inside the display. Sometimes vital motorcycle information isn't visible, such as ABS mode, Traction control mode, speed, rpm, etc. Vehicle has not been inspected. Through the forums I have heard many stories of others having the same issue and dealers replacing the screen in some cases if the condensation is bad enough but the issue usually returns.
Additional Notes:
The Display screen that offers all the info for the motorcycle has condensation inside. The motorcycle is always garaged other than when it's being ridden. There is still condensation inside the display. Sometimes vital motorcycle information isn't visible, such as ABS mode, Traction control mode, speed, rpm, etc. Vehicle has not been inspected. Through the forums I have heard many stories of others having the same issue and dealers replacing the screen in some cases if the condensation is bad enough but the issue usually returns.
Mfg Campaign: 11448739
Recall Date: Jan 24, 2022
Ktm North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Hello, I purchased this motorcycle new in July 2019. It currently has 9,100 miles. Since new it takes a minimum of 3-4 times to start and stay running at first start of the day. After that it starts easy and on the first try. Temperature at first start has been anywhere from upper 30's° to upper 70's°. Altitude from 500' - 4,500', basically starts the same in all instances. It seems as if it's only running on one cylinder and then "chuffs" and dies. Repeat, repeat, repeat. When it finally "catches" R.P.M. will rise up around 1,500ish R.P.M. and run smoothly. On its first few attempts the engine will barely make it to 900-1,000 R.P.M. before dying. Thank you for your assistance with this issue.
Corrective Action:
Hello, I purchased this motorcycle new in July 2019. It currently has 9,100 miles. Since new it takes a minimum of 3-4 times to start and stay running at first start of the day. After that it starts easy and on the first try. Temperature at first start has been anywhere from upper 30's° to upper 70's°. Altitude from 500' - 4,500', basically starts the same in all instances. It seems as if it's only running on one cylinder and then "chuffs" and dies. Repeat, repeat, repeat. When it finally "catches" R.P.M. will rise up around 1,500ish R.P.M. and run smoothly. On its first few attempts the engine will barely make it to 900-1,000 R.P.M. before dying. Thank you for your assistance with this issue.
Additional Notes:
Hello, I purchased this motorcycle new in July 2019. It currently has 9,100 miles. Since new it takes a minimum of 3-4 times to start and stay running at first start of the day. After that it starts easy and on the first try. Temperature at first start has been anywhere from upper 30's° to upper 70's°. Altitude from 500' - 4,500', basically starts the same in all instances. It seems as if it's only running on one cylinder and then "chuffs" and dies. Repeat, repeat, repeat. When it finally "catches" R.P.M. will rise up around 1,500ish R.P.M. and run smoothly. On its first few attempts the engine will barely make it to 900-1,000 R.P.M. before dying. Thank you for your assistance with this issue.
Mfg Campaign: 11445681
Recall Date: Dec 30, 2021
Ktm North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Hello, I purchased this motorcycle new in July 2019. It currently has 9,100 miles. Since new it takes a minimum of 3-4 times to start and stay running at first start of the day. After that it starts easy and on the first try. Temperature at first start has been anywhere from upper 30's° to upper 70's°. Altitude from 500' - 4,500', basically starts the same in all instances. It seems as if it's only running on one cylinder and then "chuffs" and dies. Repeat, repeat, repeat. When it finally "catches" R.P.M. will rise up around 1,500ish R.P.M. and run smoothly. On its first few attempts the engine will barely make it to 900-1,000 R.P.M. before dying. Thank you for your assistance with this issue.
Corrective Action:
Hello, I purchased this motorcycle new in July 2019. It currently has 9,100 miles. Since new it takes a minimum of 3-4 times to start and stay running at first start of the day. After that it starts easy and on the first try. Temperature at first start has been anywhere from upper 30's° to upper 70's°. Altitude from 500' - 4,500', basically starts the same in all instances. It seems as if it's only running on one cylinder and then "chuffs" and dies. Repeat, repeat, repeat. When it finally "catches" R.P.M. will rise up around 1,500ish R.P.M. and run smoothly. On its first few attempts the engine will barely make it to 900-1,000 R.P.M. before dying. Thank you for your assistance with this issue.
Additional Notes:
Hello, I purchased this motorcycle new in July 2019. It currently has 9,100 miles. Since new it takes a minimum of 3-4 times to start and stay running at first start of the day. After that it starts easy and on the first try. Temperature at first start has been anywhere from upper 30's° to upper 70's°. Altitude from 500' - 4,500', basically starts the same in all instances. It seems as if it's only running on one cylinder and then "chuffs" and dies. Repeat, repeat, repeat. When it finally "catches" R.P.M. will rise up around 1,500ish R.P.M. and run smoothly. On its first few attempts the engine will barely make it to 900-1,000 R.P.M. before dying. Thank you for your assistance with this issue.
Mfg Campaign: 11445681
Recall Date: Dec 30, 2021
Ktm North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT APPROX 5K MILES MY FRONT BRAKE STARTED GRABBING AND PULSING AT LOW SPEEDS UNDER CONSTANT LEVER PRESSURE. IT EVENTUAL GOT SO BAD THAT I FELT I COULDNT SAFELY CONTROL THE BIKE WHEN USING THE FRONT BRAKE AT LOW SPEEDS. THE DEALER WAS ABLE TO GET A WARRANTY REPLACEMENT OF THE DISKS AND PADS. APPROXIMATELY 5K MILES LATER THE PROBLEM HAS REOCCURED. THIS TIME KTM REFUSED TO COVER THE COST SO THE DEALER SUGGESTED I TRY A 3RD PARTY DISK AND PAD REPLACEMENT. ONLINE AT ADVRIDER.COM, A MOTORCYCLE FORUM THERE ARE 16 PAGES OF POSTS INCLUDING VIDEO'S WITH SEVERAL INSTANCES OF RIDERS HAVE THEIR FRONT BRAKES LOCK UP WHILE RIDING AND NOT BEING APPLIED RESULTING IN THE RIDER BEING THROWN OFF THE BIKE. I THINK THE PROBLEM IS VERY DANGEROUS AND COULD RESULT IN RIDERS BEING KILLED.
Corrective Action:
AT APPROX 5K MILES MY FRONT BRAKE STARTED GRABBING AND PULSING AT LOW SPEEDS UNDER CONSTANT LEVER PRESSURE. IT EVENTUAL GOT SO BAD THAT I FELT I COULDNT SAFELY CONTROL THE BIKE WHEN USING THE FRONT BRAKE AT LOW SPEEDS. THE DEALER WAS ABLE TO GET A WARRANTY REPLACEMENT OF THE DISKS AND PADS. APPROXIMATELY 5K MILES LATER THE PROBLEM HAS REOCCURED. THIS TIME KTM REFUSED TO COVER THE COST SO THE DEALER SUGGESTED I TRY A 3RD PARTY DISK AND PAD REPLACEMENT. ONLINE AT ADVRIDER.COM, A MOTORCYCLE FORUM THERE ARE 16 PAGES OF POSTS INCLUDING VIDEO'S WITH SEVERAL INSTANCES OF RIDERS HAVE THEIR FRONT BRAKES LOCK UP WHILE RIDING AND NOT BEING APPLIED RESULTING IN THE RIDER BEING THROWN OFF THE BIKE. I THINK THE PROBLEM IS VERY DANGEROUS AND COULD RESULT IN RIDERS BEING KILLED.
Additional Notes:
AT APPROX 5K MILES MY FRONT BRAKE STARTED GRABBING AND PULSING AT LOW SPEEDS UNDER CONSTANT LEVER PRESSURE. IT EVENTUAL GOT SO BAD THAT I FELT I COULDNT SAFELY CONTROL THE BIKE WHEN USING THE FRONT BRAKE AT LOW SPEEDS. THE DEALER WAS ABLE TO GET A WARRANTY REPLACEMENT OF THE DISKS AND PADS. APPROXIMATELY 5K MILES LATER THE PROBLEM HAS REOCCURED. THIS TIME KTM REFUSED TO COVER THE COST SO THE DEALER SUGGESTED I TRY A 3RD PARTY DISK AND PAD REPLACEMENT. ONLINE AT ADVRIDER.COM, A MOTORCYCLE FORUM THERE ARE 16 PAGES OF POSTS INCLUDING VIDEO'S WITH SEVERAL INSTANCES OF RIDERS HAVE THEIR FRONT BRAKES LOCK UP WHILE RIDING AND NOT BEING APPLIED RESULTING IN THE RIDER BEING THROWN OFF THE BIKE. I THINK THE PROBLEM IS VERY DANGEROUS AND COULD RESULT IN RIDERS BEING KILLED.
Mfg Campaign: 11383590
Recall Date: Dec 15, 2020
Ktm North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE MOTORCYCLE FRONT BRAKES STARTED PULSING AND GRABBING DURING BRAKING AT ALL SPEEDS. IT WAS MORE NOTICEABLE AT SPEEDS BELOW 20MPH WHEN COMING TO A COMPLETE STOP.
Corrective Action:
THE MOTORCYCLE FRONT BRAKES STARTED PULSING AND GRABBING DURING BRAKING AT ALL SPEEDS. IT WAS MORE NOTICEABLE AT SPEEDS BELOW 20MPH WHEN COMING TO A COMPLETE STOP.
Additional Notes:
THE MOTORCYCLE FRONT BRAKES STARTED PULSING AND GRABBING DURING BRAKING AT ALL SPEEDS. IT WAS MORE NOTICEABLE AT SPEEDS BELOW 20MPH WHEN COMING TO A COMPLETE STOP.
Mfg Campaign: 11382783
Recall Date: Dec 9, 2020
Ktm North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY BIKE HAS HAD AND STILL DOES HAVE MULTIPLE PROBLEMS SHOCK FAILED TWICE, REAR BRAKE HOSE MELTED AND MADE BRAKES UNUSABLE WHILE I WAS ON A TRIP IN MEXICO FRONT BRAKES EXPERIENCED PULSATING SENSATION THAT PROGRESSIVELY GOT WORSE, KTM REPLACE THE BRAKE ROTORS AND FRONT WHEEL HUB, THE COUNTER SHAFT SPROCKET LEAKED OIL, KTM REPAIRED IT, BUT IT'S LEAKING AGAIN, THE ENGINE USES A QUART OF OIL EVERY 150 MILES A BOLT ON THE STEERING HEAD BROKE WHILE I WAS RIDING CAUSING A LOOSE SENSATION IN THE STEERING
Corrective Action:
MY BIKE HAS HAD AND STILL DOES HAVE MULTIPLE PROBLEMS SHOCK FAILED TWICE, REAR BRAKE HOSE MELTED AND MADE BRAKES UNUSABLE WHILE I WAS ON A TRIP IN MEXICO FRONT BRAKES EXPERIENCED PULSATING SENSATION THAT PROGRESSIVELY GOT WORSE, KTM REPLACE THE BRAKE ROTORS AND FRONT WHEEL HUB, THE COUNTER SHAFT SPROCKET LEAKED OIL, KTM REPAIRED IT, BUT IT'S LEAKING AGAIN, THE ENGINE USES A QUART OF OIL EVERY 150 MILES A BOLT ON THE STEERING HEAD BROKE WHILE I WAS RIDING CAUSING A LOOSE SENSATION IN THE STEERING
Additional Notes:
MY BIKE HAS HAD AND STILL DOES HAVE MULTIPLE PROBLEMS SHOCK FAILED TWICE, REAR BRAKE HOSE MELTED AND MADE BRAKES UNUSABLE WHILE I WAS ON A TRIP IN MEXICO FRONT BRAKES EXPERIENCED PULSATING SENSATION THAT PROGRESSIVELY GOT WORSE, KTM REPLACE THE BRAKE ROTORS AND FRONT WHEEL HUB, THE COUNTER SHAFT SPROCKET LEAKED OIL, KTM REPAIRED IT, BUT IT'S LEAKING AGAIN, THE ENGINE USES A QUART OF OIL EVERY 150 MILES A BOLT ON THE STEERING HEAD BROKE WHILE I WAS RIDING CAUSING A LOOSE SENSATION IN THE STEERING
Mfg Campaign: 11382801
Recall Date: Dec 9, 2020
Ktm North America, Inc.
Defect Description:
STEERING
Potential Consequences:
MY BIKE HAS HAD AND STILL DOES HAVE MULTIPLE PROBLEMS SHOCK FAILED TWICE, REAR BRAKE HOSE MELTED AND MADE BRAKES UNUSABLE WHILE I WAS ON A TRIP IN MEXICO FRONT BRAKES EXPERIENCED PULSATING SENSATION THAT PROGRESSIVELY GOT WORSE, KTM REPLACE THE BRAKE ROTORS AND FRONT WHEEL HUB, THE COUNTER SHAFT SPROCKET LEAKED OIL, KTM REPAIRED IT, BUT IT'S LEAKING AGAIN, THE ENGINE USES A QUART OF OIL EVERY 150 MILES A BOLT ON THE STEERING HEAD BROKE WHILE I WAS RIDING CAUSING A LOOSE SENSATION IN THE STEERING
Corrective Action:
MY BIKE HAS HAD AND STILL DOES HAVE MULTIPLE PROBLEMS SHOCK FAILED TWICE, REAR BRAKE HOSE MELTED AND MADE BRAKES UNUSABLE WHILE I WAS ON A TRIP IN MEXICO FRONT BRAKES EXPERIENCED PULSATING SENSATION THAT PROGRESSIVELY GOT WORSE, KTM REPLACE THE BRAKE ROTORS AND FRONT WHEEL HUB, THE COUNTER SHAFT SPROCKET LEAKED OIL, KTM REPAIRED IT, BUT IT'S LEAKING AGAIN, THE ENGINE USES A QUART OF OIL EVERY 150 MILES A BOLT ON THE STEERING HEAD BROKE WHILE I WAS RIDING CAUSING A LOOSE SENSATION IN THE STEERING
Additional Notes:
MY BIKE HAS HAD AND STILL DOES HAVE MULTIPLE PROBLEMS SHOCK FAILED TWICE, REAR BRAKE HOSE MELTED AND MADE BRAKES UNUSABLE WHILE I WAS ON A TRIP IN MEXICO FRONT BRAKES EXPERIENCED PULSATING SENSATION THAT PROGRESSIVELY GOT WORSE, KTM REPLACE THE BRAKE ROTORS AND FRONT WHEEL HUB, THE COUNTER SHAFT SPROCKET LEAKED OIL, KTM REPAIRED IT, BUT IT'S LEAKING AGAIN, THE ENGINE USES A QUART OF OIL EVERY 150 MILES A BOLT ON THE STEERING HEAD BROKE WHILE I WAS RIDING CAUSING A LOOSE SENSATION IN THE STEERING
Mfg Campaign: 11382801
Recall Date: Dec 9, 2020
Ktm North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
MY BIKE HAS HAD AND STILL DOES HAVE MULTIPLE PROBLEMS SHOCK FAILED TWICE, REAR BRAKE HOSE MELTED AND MADE BRAKES UNUSABLE WHILE I WAS ON A TRIP IN MEXICO FRONT BRAKES EXPERIENCED PULSATING SENSATION THAT PROGRESSIVELY GOT WORSE, KTM REPLACE THE BRAKE ROTORS AND FRONT WHEEL HUB, THE COUNTER SHAFT SPROCKET LEAKED OIL, KTM REPAIRED IT, BUT IT'S LEAKING AGAIN, THE ENGINE USES A QUART OF OIL EVERY 150 MILES A BOLT ON THE STEERING HEAD BROKE WHILE I WAS RIDING CAUSING A LOOSE SENSATION IN THE STEERING
Corrective Action:
MY BIKE HAS HAD AND STILL DOES HAVE MULTIPLE PROBLEMS SHOCK FAILED TWICE, REAR BRAKE HOSE MELTED AND MADE BRAKES UNUSABLE WHILE I WAS ON A TRIP IN MEXICO FRONT BRAKES EXPERIENCED PULSATING SENSATION THAT PROGRESSIVELY GOT WORSE, KTM REPLACE THE BRAKE ROTORS AND FRONT WHEEL HUB, THE COUNTER SHAFT SPROCKET LEAKED OIL, KTM REPAIRED IT, BUT IT'S LEAKING AGAIN, THE ENGINE USES A QUART OF OIL EVERY 150 MILES A BOLT ON THE STEERING HEAD BROKE WHILE I WAS RIDING CAUSING A LOOSE SENSATION IN THE STEERING
Additional Notes:
MY BIKE HAS HAD AND STILL DOES HAVE MULTIPLE PROBLEMS SHOCK FAILED TWICE, REAR BRAKE HOSE MELTED AND MADE BRAKES UNUSABLE WHILE I WAS ON A TRIP IN MEXICO FRONT BRAKES EXPERIENCED PULSATING SENSATION THAT PROGRESSIVELY GOT WORSE, KTM REPLACE THE BRAKE ROTORS AND FRONT WHEEL HUB, THE COUNTER SHAFT SPROCKET LEAKED OIL, KTM REPAIRED IT, BUT IT'S LEAKING AGAIN, THE ENGINE USES A QUART OF OIL EVERY 150 MILES A BOLT ON THE STEERING HEAD BROKE WHILE I WAS RIDING CAUSING A LOOSE SENSATION IN THE STEERING
Mfg Campaign: 11382801
Recall Date: Dec 9, 2020
Ktm North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ALL THREE BRAKE ROTORS (2 FRONT, 1 REAR) ARE COMING LOOSE FROM THEIR SUPPORT POINTS WITH THE VEHICLE HAVING JUST OVER 4,000 MILES ON IT. THERE IS NO WAY TO TIGHTEN THE ROTORS. OTHER RIDERS HAVE REPORTED CATASTROPHIC BRAKING FAILURES AS A RESULT. A VIDEO OF THE LOOSE ROTORS IS AVAILABLE HERE: HTTPS://PHOTOS.APP.GOO.GL/WH9RTBWQKG9T6TYN9
Corrective Action:
ALL THREE BRAKE ROTORS (2 FRONT, 1 REAR) ARE COMING LOOSE FROM THEIR SUPPORT POINTS WITH THE VEHICLE HAVING JUST OVER 4,000 MILES ON IT. THERE IS NO WAY TO TIGHTEN THE ROTORS. OTHER RIDERS HAVE REPORTED CATASTROPHIC BRAKING FAILURES AS A RESULT. A VIDEO OF THE LOOSE ROTORS IS AVAILABLE HERE: HTTPS://PHOTOS.APP.GOO.GL/WH9RTBWQKG9T6TYN9
Additional Notes:
ALL THREE BRAKE ROTORS (2 FRONT, 1 REAR) ARE COMING LOOSE FROM THEIR SUPPORT POINTS WITH THE VEHICLE HAVING JUST OVER 4,000 MILES ON IT. THERE IS NO WAY TO TIGHTEN THE ROTORS. OTHER RIDERS HAVE REPORTED CATASTROPHIC BRAKING FAILURES AS A RESULT. A VIDEO OF THE LOOSE ROTORS IS AVAILABLE HERE: HTTPS://PHOTOS.APP.GOO.GL/WH9RTBWQKG9T6TYN9
Mfg Campaign: 11372614
Recall Date: Nov 2, 2020
Ktm North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WARPED FRONT ROTORS CAUSE STRONG PULSING WHEN FRONT BRAKE APPLIED WHICH IS DESTABILIZING WHEN ON CURVY MOUNTAIN ROADS OR AT HIGHWAY SPEEDS AND SUDDEN BRAKING REQUIRED. FRONT ROTORS WARPED WITH 1200 MILES ON THE ODOMETER AND KTM REFUSED TO REPLACE UNDER WARRANTY SAYING THIS IS A "WEAR ITEM". ROTOR THICKNESS IS WEAR BUT WARPING IS NOT WEAR, ESPECIALLY ON A NEW BIKE. HAVING DONE MORE RESEARCH ONLINE SINCE MY FIRST ATTEMPT TO GET ROTORS REPLACED LAST YEAR, I SEE IT HAS AFFECTED NUMEROUS OTHER OWNERS, SOME OF WHICH HAVE SUCCESSFULLY HAD ROTORS REPLACED UNDER WARRANTY OTHERS NOT. I BROUGHT INTO DEALER AGAIN LAST MONTH TO SEE IF THEY WOULD REPLACE BUT AGAIN WAS REFUSED. NOT SURE WHY SOME DEALERS / OWNERS HAVE BEEN SUCCESSFUL GETTING WARRANTY DONE BUT SEEM LIKE A KNOWN ISSUE TO KTM AND SHOULD BE RECALL. THANKS FOR YOUR ATTENTION TO THE MATTER
Corrective Action:
WARPED FRONT ROTORS CAUSE STRONG PULSING WHEN FRONT BRAKE APPLIED WHICH IS DESTABILIZING WHEN ON CURVY MOUNTAIN ROADS OR AT HIGHWAY SPEEDS AND SUDDEN BRAKING REQUIRED. FRONT ROTORS WARPED WITH 1200 MILES ON THE ODOMETER AND KTM REFUSED TO REPLACE UNDER WARRANTY SAYING THIS IS A "WEAR ITEM". ROTOR THICKNESS IS WEAR BUT WARPING IS NOT WEAR, ESPECIALLY ON A NEW BIKE. HAVING DONE MORE RESEARCH ONLINE SINCE MY FIRST ATTEMPT TO GET ROTORS REPLACED LAST YEAR, I SEE IT HAS AFFECTED NUMEROUS OTHER OWNERS, SOME OF WHICH HAVE SUCCESSFULLY HAD ROTORS REPLACED UNDER WARRANTY OTHERS NOT. I BROUGHT INTO DEALER AGAIN LAST MONTH TO SEE IF THEY WOULD REPLACE BUT AGAIN WAS REFUSED. NOT SURE WHY SOME DEALERS / OWNERS HAVE BEEN SUCCESSFUL GETTING WARRANTY DONE BUT SEEM LIKE A KNOWN ISSUE TO KTM AND SHOULD BE RECALL. THANKS FOR YOUR ATTENTION TO THE MATTER
Additional Notes:
WARPED FRONT ROTORS CAUSE STRONG PULSING WHEN FRONT BRAKE APPLIED WHICH IS DESTABILIZING WHEN ON CURVY MOUNTAIN ROADS OR AT HIGHWAY SPEEDS AND SUDDEN BRAKING REQUIRED. FRONT ROTORS WARPED WITH 1200 MILES ON THE ODOMETER AND KTM REFUSED TO REPLACE UNDER WARRANTY SAYING THIS IS A "WEAR ITEM". ROTOR THICKNESS IS WEAR BUT WARPING IS NOT WEAR, ESPECIALLY ON A NEW BIKE. HAVING DONE MORE RESEARCH ONLINE SINCE MY FIRST ATTEMPT TO GET ROTORS REPLACED LAST YEAR, I SEE IT HAS AFFECTED NUMEROUS OTHER OWNERS, SOME OF WHICH HAVE SUCCESSFULLY HAD ROTORS REPLACED UNDER WARRANTY OTHERS NOT. I BROUGHT INTO DEALER AGAIN LAST MONTH TO SEE IF THEY WOULD REPLACE BUT AGAIN WAS REFUSED. NOT SURE WHY SOME DEALERS / OWNERS HAVE BEEN SUCCESSFUL GETTING WARRANTY DONE BUT SEEM LIKE A KNOWN ISSUE TO KTM AND SHOULD BE RECALL. THANKS FOR YOUR ATTENTION TO THE MATTER
Mfg Campaign: 11331598
Recall Date: Jun 29, 2020
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