KTM 690 DUKE 2018

Complete listing of complaints and recalls for this vehicle

5
Complaints
1
Recalls

Complaints & Recalls

5 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ktm North America, Inc.
NHTSA Campaign: 21V792000 SAFETY RECALL
8.4K Vehicles Affected
Recall Date: Oct 12, 2021
Safety Issue:

KTM North America, Inc. (KTM) is recalling certain 2018-2020 690 Enduro R, Vitpilen 701, 701 Enduro, 701 Supermoto, 2019-2020 690 SMC R, Svartpilen, 2018-2019 690 Duke, and 2020 701 Enduro LR motorcycles. The bellow-style gasket on the clutch slave cylinder may have been damaged during manufacturing, which could cause the clutch to become inoperable and not disengage when the clutch lever is pulled in.

Potential Risk:
An inoperable clutch increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect the clutch slave cylinder and replace it if necessary, free of charge. Owner notification letters are expected to be mailed December 3, 2021. Owners may contact KTM customer service at 1-888-985-6090. KTM's numbers for this recall are KTB2112 and HTB2110.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KTM dealer to schedule your FREE recall repair.
Manufacturer: KTM
Mfg Campaign: KTB2112/HTB2110
Notice Date: Dec 16, 2021
Recall Date: Oct 12, 2021

Consumer Complaints

5 Complaints
Ktm North America, Inc.
Campaign: 11542302 Other
Sep 2, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

The plastic fuel tank has warped at the bottom interface where the fuel pump assembly sits. As a result, fuel leaks between the fuel tank and gasket (which is no longer sealed against a flat surface). The fuel pump assembly sits immediately above the engine. Fuel that leaks will drip onto the engine and may ignite. Fuel ignition presents a significant hazard to the rider. This issue appears to be related to recall campaign number 17V388000, which affects the 2016 and 2017 models. This recall addressed a warping plastic tank that resulted in the fuel filler neck not sealing. My understanding is that there are very little to no material differences between the 2016-2017 and 2018 models, and therefore the problem of a warping plastic tank would be shared among the model years.

Corrective Action:

The plastic fuel tank has warped at the bottom interface where the fuel pump assembly sits. As a result, fuel leaks between the fuel tank and gasket (which is no longer sealed against a flat surface). The fuel pump assembly sits immediately above the engine. Fuel that leaks will drip onto the engine and may ignite. Fuel ignition presents a significant hazard to the rider. This issue appears to be related to recall campaign number 17V388000, which affects the 2016 and 2017 models. This recall addressed a warping plastic tank that resulted in the fuel filler neck not sealing. My understanding is that there are very little to no material differences between the 2016-2017 and 2018 models, and therefore the problem of a warping plastic tank would be shared among the model years.

Additional Notes:

The plastic fuel tank has warped at the bottom interface where the fuel pump assembly sits. As a result, fuel leaks between the fuel tank and gasket (which is no longer sealed against a flat surface). The fuel pump assembly sits immediately above the engine. Fuel that leaks will drip onto the engine and may ignite. Fuel ignition presents a significant hazard to the rider. This issue appears to be related to recall campaign number 17V388000, which affects the 2016 and 2017 models. This recall addressed a warping plastic tank that resulted in the fuel filler neck not sealing. My understanding is that there are very little to no material differences between the 2016-2017 and 2018 models, and therefore the problem of a warping plastic tank would be shared among the model years.

Manufacturer: KTM
Mfg Campaign: 11542302
Notice Date: Sep 2, 2023
Recall Date: Sep 2, 2023
Ktm North America, Inc.
Campaign: 11481461 Other
Aug 26, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Fuel is leaking a steady drop from bottom of fuel tank.

Corrective Action:

Fuel is leaking a steady drop from bottom of fuel tank.

Additional Notes:

Fuel is leaking a steady drop from bottom of fuel tank.

Manufacturer: KTM
Mfg Campaign: 11481461
Notice Date: Aug 26, 2022
Recall Date: Aug 26, 2022
Ktm North America, Inc.
Campaign: 11474900 Other
Jul 20, 2022
Defect Description:

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Potential Consequences:

The contact owns a 2018 KTM 690 Duke motorcycle. The contact stated after having ridden the motorcycle approximately 30 MPH and then returning to his residence; after parking the motorcycle, there was an abnormal gasoline odor detected. The contact noticed that gasoline was leaking between the fuel pump and fuel tank at the rear center underside. The gasoline started to form a puddle in the driveway. The contact stated there was no warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 900.

Corrective Action:

The contact owns a 2018 KTM 690 Duke motorcycle. The contact stated after having ridden the motorcycle approximately 30 MPH and then returning to his residence; after parking the motorcycle, there was an abnormal gasoline odor detected. The contact noticed that gasoline was leaking between the fuel pump and fuel tank at the rear center underside. The gasoline started to form a puddle in the driveway. The contact stated there was no warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 900.

Additional Notes:

The contact owns a 2018 KTM 690 Duke motorcycle. The contact stated after having ridden the motorcycle approximately 30 MPH and then returning to his residence; after parking the motorcycle, there was an abnormal gasoline odor detected. The contact noticed that gasoline was leaking between the fuel pump and fuel tank at the rear center underside. The gasoline started to form a puddle in the driveway. The contact stated there was no warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 900.

Manufacturer: KTM
Mfg Campaign: 11474900
Notice Date: Jul 20, 2022
Recall Date: Jul 20, 2022
Ktm North America, Inc.
Campaign: 11441170 Other
Nov 21, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Gasoline had visibly leaked from the fuel filler cap on the plastic fuel tank. Liquid fuel and fuel vapors are freely exiting the tank. This presents an extreme fire risk. There is an active recall (NHTSA Campaign Number: 17V388000) for 2016-2017 production of the same model. This recall should be expanded to include the 2018 model year. I removed a few parts and inspected the filler neck to tank connection and found visible warpage. A photo is included with this report. I will be contacting a KTM dealer to report this when they are open.

Corrective Action:

Gasoline had visibly leaked from the fuel filler cap on the plastic fuel tank. Liquid fuel and fuel vapors are freely exiting the tank. This presents an extreme fire risk. There is an active recall (NHTSA Campaign Number: 17V388000) for 2016-2017 production of the same model. This recall should be expanded to include the 2018 model year. I removed a few parts and inspected the filler neck to tank connection and found visible warpage. A photo is included with this report. I will be contacting a KTM dealer to report this when they are open.

Additional Notes:

Gasoline had visibly leaked from the fuel filler cap on the plastic fuel tank. Liquid fuel and fuel vapors are freely exiting the tank. This presents an extreme fire risk. There is an active recall (NHTSA Campaign Number: 17V388000) for 2016-2017 production of the same model. This recall should be expanded to include the 2018 model year. I removed a few parts and inspected the filler neck to tank connection and found visible warpage. A photo is included with this report. I will be contacting a KTM dealer to report this when they are open.

Manufacturer: KTM
Mfg Campaign: 11441170
Notice Date: Nov 21, 2021
Recall Date: Nov 21, 2021
Ktm North America, Inc.
Campaign: 11400137 Other
Mar 10, 2021
Defect Description:

ELECTRICAL SYSTEM:MOTORCYCLE STARTER INTERLOCK SYSTEM- CLUTCH,NEUTRAL,SIDESTAND

Potential Consequences:

TL* THE CONTACT OWNS A 2018 KTM 690 DUKE. THE CONTACT STATED WHILE HE WAS WALKING BACKWARDS TO TURN THE MOTORCYCLE AROUND WITH THE GEARBOX IN NEUTRAL AND THE CLUTCH LEVER ENGAGED, THE MOTORCYCLE WAS STARTED AND THE CLUTCH FAILED CAUSING THE MOTORCYCLE TO ACCELERATE INADVERTENTLY. THE CONTACT SHIFTED INTO NEUTRAL AND TURNED OFF THE MOTORCYCLE. LAS CRUCES MOTORSPORTS LOCATED AT 2125 S VALLEY DR, LAS CRUCES, NM 88005, (575) 216-5312) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MECHANIC STATED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE MOTORCYCLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,051.*DT *JS*JB

Corrective Action:

TL* THE CONTACT OWNS A 2018 KTM 690 DUKE. THE CONTACT STATED WHILE HE WAS WALKING BACKWARDS TO TURN THE MOTORCYCLE AROUND WITH THE GEARBOX IN NEUTRAL AND THE CLUTCH LEVER ENGAGED, THE MOTORCYCLE WAS STARTED AND THE CLUTCH FAILED CAUSING THE MOTORCYCLE TO ACCELERATE INADVERTENTLY. THE CONTACT SHIFTED INTO NEUTRAL AND TURNED OFF THE MOTORCYCLE. LAS CRUCES MOTORSPORTS LOCATED AT 2125 S VALLEY DR, LAS CRUCES, NM 88005, (575) 216-5312) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MECHANIC STATED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE MOTORCYCLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,051.*DT *JS*JB

Additional Notes:

TL* THE CONTACT OWNS A 2018 KTM 690 DUKE. THE CONTACT STATED WHILE HE WAS WALKING BACKWARDS TO TURN THE MOTORCYCLE AROUND WITH THE GEARBOX IN NEUTRAL AND THE CLUTCH LEVER ENGAGED, THE MOTORCYCLE WAS STARTED AND THE CLUTCH FAILED CAUSING THE MOTORCYCLE TO ACCELERATE INADVERTENTLY. THE CONTACT SHIFTED INTO NEUTRAL AND TURNED OFF THE MOTORCYCLE. LAS CRUCES MOTORSPORTS LOCATED AT 2125 S VALLEY DR, LAS CRUCES, NM 88005, (575) 216-5312) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MECHANIC STATED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE MOTORCYCLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,051.*DT *JS*JB

Manufacturer: KTM
Mfg Campaign: 11400137
Notice Date: Mar 10, 2021
Recall Date: Mar 10, 2021

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