Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2016-2017 KTM 690 Duke motorcycles. The affected motorcycles may leak fuel from filler cap area of the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: TB1803
Recall Date: Jun 20, 2017
Consumer Complaints
7 ComplaintsKtm North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL TANKS WARP AROUND FUEL FILLER NECK AND CAUSE FUEL TO LEAK OVER HOT ENGINE. HAD RECALL DONE AT DEALER TO REPLACE FUEL-FILLER NECK GASKET UNDER RECALL, WHICH WORSENED LEAK. KTM THEN PROVIDED A WHOLE REPLACEMENT FUEL TANK, WHICH CONTINUES TO LEAK. BIKE HAS BEEN SITTING FOR OVER A YEAR NOW - KTM HAS NOT RELEASED A PROPER SOLUTION TO FIX THIS ISSUE THAT MOST 2016+ KTM 690 DUKE OWNERS HAVE BEEN CONSTANTLY DEALING WITH.
Corrective Action:
FUEL TANKS WARP AROUND FUEL FILLER NECK AND CAUSE FUEL TO LEAK OVER HOT ENGINE. HAD RECALL DONE AT DEALER TO REPLACE FUEL-FILLER NECK GASKET UNDER RECALL, WHICH WORSENED LEAK. KTM THEN PROVIDED A WHOLE REPLACEMENT FUEL TANK, WHICH CONTINUES TO LEAK. BIKE HAS BEEN SITTING FOR OVER A YEAR NOW - KTM HAS NOT RELEASED A PROPER SOLUTION TO FIX THIS ISSUE THAT MOST 2016+ KTM 690 DUKE OWNERS HAVE BEEN CONSTANTLY DEALING WITH.
Additional Notes:
FUEL TANKS WARP AROUND FUEL FILLER NECK AND CAUSE FUEL TO LEAK OVER HOT ENGINE. HAD RECALL DONE AT DEALER TO REPLACE FUEL-FILLER NECK GASKET UNDER RECALL, WHICH WORSENED LEAK. KTM THEN PROVIDED A WHOLE REPLACEMENT FUEL TANK, WHICH CONTINUES TO LEAK. BIKE HAS BEEN SITTING FOR OVER A YEAR NOW - KTM HAS NOT RELEASED A PROPER SOLUTION TO FIX THIS ISSUE THAT MOST 2016+ KTM 690 DUKE OWNERS HAVE BEEN CONSTANTLY DEALING WITH.
Mfg Campaign: 11426734
Recall Date: Jul 27, 2021
Ktm North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 KTM 690 Duke Orange Motorcycle. The contact stated that while the motorcycle was parked there was an abnormal odor of fuel detected. The contact noticed fuel leaking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 4,161.
Corrective Action:
The contact owns a 2017 KTM 690 Duke Orange Motorcycle. The contact stated that while the motorcycle was parked there was an abnormal odor of fuel detected. The contact noticed fuel leaking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 4,161.
Additional Notes:
The contact owns a 2017 KTM 690 Duke Orange Motorcycle. The contact stated that while the motorcycle was parked there was an abnormal odor of fuel detected. The contact noticed fuel leaking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 4,161.
Mfg Campaign: 11422163
Recall Date: Jun 24, 2021
Ktm North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
PLASTIC FUEL TANK DEFORMS AND LEAKS
Corrective Action:
PLASTIC FUEL TANK DEFORMS AND LEAKS
Additional Notes:
PLASTIC FUEL TANK DEFORMS AND LEAKS
Mfg Campaign: 11387511
Recall Date: Jan 11, 2021
Ktm North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE PLASTIC GAS TANK HAS WARPED CAUSING LEAKS BOTH ON THE BOTTOM OF THE TANK WHERE THE FUEL PUMP ATTACHES AND ON THE TOP OF THE TANK WHERE THE FILLER NECK IS ATTACHED. THE LEAK FROM THE FUEL PUMP AREA OCCURS BOTH WHEN THE BIKE IS RIDDEN AND STATIONARY, THE LEAK FROM THE FILLER AREA OCCURS WHEN THE BIKE IS RIDDEN AND GAS SLOSHES TO THE TOP OF THE TANK.
Corrective Action:
THE PLASTIC GAS TANK HAS WARPED CAUSING LEAKS BOTH ON THE BOTTOM OF THE TANK WHERE THE FUEL PUMP ATTACHES AND ON THE TOP OF THE TANK WHERE THE FILLER NECK IS ATTACHED. THE LEAK FROM THE FUEL PUMP AREA OCCURS BOTH WHEN THE BIKE IS RIDDEN AND STATIONARY, THE LEAK FROM THE FILLER AREA OCCURS WHEN THE BIKE IS RIDDEN AND GAS SLOSHES TO THE TOP OF THE TANK.
Additional Notes:
THE PLASTIC GAS TANK HAS WARPED CAUSING LEAKS BOTH ON THE BOTTOM OF THE TANK WHERE THE FUEL PUMP ATTACHES AND ON THE TOP OF THE TANK WHERE THE FILLER NECK IS ATTACHED. THE LEAK FROM THE FUEL PUMP AREA OCCURS BOTH WHEN THE BIKE IS RIDDEN AND STATIONARY, THE LEAK FROM THE FILLER AREA OCCURS WHEN THE BIKE IS RIDDEN AND GAS SLOSHES TO THE TOP OF THE TANK.
Mfg Campaign: 11366885
Recall Date: Oct 28, 2020
Ktm North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
PLASTIC GAS TANK WARPS AND FUEL LEAKS
Corrective Action:
PLASTIC GAS TANK WARPS AND FUEL LEAKS
Additional Notes:
PLASTIC GAS TANK WARPS AND FUEL LEAKS
Mfg Campaign: 11352260
Recall Date: Aug 31, 2020
Ktm North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KTM 690 DUKE. THE CONTACT STATED THAT THERE WAS A FUEL LEAK ON THE MOTORCYCLE THAT TRAVELED TO THE MOTOR. THE CONTACT SPOKE WITH SCOTT POWERSPORTS, INC. (1675 PA-309, COOPERSBURG, PA 18036, 610-282-4800) AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V388000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE RECALL DID NOT APPLY TO THE BOTTOM PORTION OF THE FUEL TANK, ONLY THE TOP PORTION. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,300.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KTM 690 DUKE. THE CONTACT STATED THAT THERE WAS A FUEL LEAK ON THE MOTORCYCLE THAT TRAVELED TO THE MOTOR. THE CONTACT SPOKE WITH SCOTT POWERSPORTS, INC. (1675 PA-309, COOPERSBURG, PA 18036, 610-282-4800) AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V388000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE RECALL DID NOT APPLY TO THE BOTTOM PORTION OF THE FUEL TANK, ONLY THE TOP PORTION. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,300.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KTM 690 DUKE. THE CONTACT STATED THAT THERE WAS A FUEL LEAK ON THE MOTORCYCLE THAT TRAVELED TO THE MOTOR. THE CONTACT SPOKE WITH SCOTT POWERSPORTS, INC. (1675 PA-309, COOPERSBURG, PA 18036, 610-282-4800) AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V388000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE RECALL DID NOT APPLY TO THE BOTTOM PORTION OF THE FUEL TANK, ONLY THE TOP PORTION. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,300.
Mfg Campaign: 11242908
Recall Date: Aug 9, 2019
Ktm North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL TANK LEAKS FUEL AT THE FUEL FILLER NECK, BETWEEN THE TANK AND THE GAS TANK CAP, PAST THE GASKET. THE TOP OF THE TANK (PLASTIC) IS WARPED, AND THE GASKET DOES NOT SEAL. FUEL LEAKS DOWN ONTO ENGINE POTENTIALLY CREATING A FIRE THAT WOULD CONSUME THE BIKE, THE RIDER AND ANY OBJECTS AROUND IT.
Corrective Action:
FUEL TANK LEAKS FUEL AT THE FUEL FILLER NECK, BETWEEN THE TANK AND THE GAS TANK CAP, PAST THE GASKET. THE TOP OF THE TANK (PLASTIC) IS WARPED, AND THE GASKET DOES NOT SEAL. FUEL LEAKS DOWN ONTO ENGINE POTENTIALLY CREATING A FIRE THAT WOULD CONSUME THE BIKE, THE RIDER AND ANY OBJECTS AROUND IT.
Additional Notes:
FUEL TANK LEAKS FUEL AT THE FUEL FILLER NECK, BETWEEN THE TANK AND THE GAS TANK CAP, PAST THE GASKET. THE TOP OF THE TANK (PLASTIC) IS WARPED, AND THE GASKET DOES NOT SEAL. FUEL LEAKS DOWN ONTO ENGINE POTENTIALLY CREATING A FIRE THAT WOULD CONSUME THE BIKE, THE RIDER AND ANY OBJECTS AROUND IT.
Mfg Campaign: 11023629
Recall Date: Sep 15, 2017
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