Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling all 2020-2022 1290 Super Duke R and Super Duke R EVO motorcycles. The main wiring harness may be misrouted or missing parts, which can cause wiring harness damage and result in an electrical short-circuit or engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KTB2211
Recall Date: Dec 6, 2022
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2020 1290 Super Duke R motorcycles. The wiring harness located in the rear of the motorcycle may be routed incorrectly, which could result in wiring damage and an electrical short-circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: TB2104
Recall Date: Feb 26, 2021
Consumer Complaints
6 ComplaintsKtm North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The shifting mechanism components became loose, and it hindered me from shifting up - it would upshift with difficulty, then it would go from 1st gear to neutral, making for a very dangerous experience. It quickly degraded and I could not shift out of 1st gear at all.
Corrective Action:
The shifting mechanism components became loose, and it hindered me from shifting up - it would upshift with difficulty, then it would go from 1st gear to neutral, making for a very dangerous experience. It quickly degraded and I could not shift out of 1st gear at all.
Additional Notes:
The shifting mechanism components became loose, and it hindered me from shifting up - it would upshift with difficulty, then it would go from 1st gear to neutral, making for a very dangerous experience. It quickly degraded and I could not shift out of 1st gear at all.
Mfg Campaign: 11429340
Recall Date: Aug 16, 2021
Ktm North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The shifting mechanism components became loose, and it hindered me from shifting up - it would upshift with difficulty, then it would go from 1st gear to neutral, making for a very dangerous experience. It quickly degraded and I could not shift out of 1st gear at all.
Corrective Action:
The shifting mechanism components became loose, and it hindered me from shifting up - it would upshift with difficulty, then it would go from 1st gear to neutral, making for a very dangerous experience. It quickly degraded and I could not shift out of 1st gear at all.
Additional Notes:
The shifting mechanism components became loose, and it hindered me from shifting up - it would upshift with difficulty, then it would go from 1st gear to neutral, making for a very dangerous experience. It quickly degraded and I could not shift out of 1st gear at all.
Mfg Campaign: 11429340
Recall Date: Aug 16, 2021
Ktm North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
GEAR SHIFTER HITS THE KICK STAND IF USER MAKES THE WRONG ADJUSTMENTS. USER CAN HAVE ACCIDENT IF THEY DON'T NOTICE THEY MOVED THE SHIFTER WHEN BIKE HAS KICK STAND DOWN.
Corrective Action:
GEAR SHIFTER HITS THE KICK STAND IF USER MAKES THE WRONG ADJUSTMENTS. USER CAN HAVE ACCIDENT IF THEY DON'T NOTICE THEY MOVED THE SHIFTER WHEN BIKE HAS KICK STAND DOWN.
Additional Notes:
GEAR SHIFTER HITS THE KICK STAND IF USER MAKES THE WRONG ADJUSTMENTS. USER CAN HAVE ACCIDENT IF THEY DON'T NOTICE THEY MOVED THE SHIFTER WHEN BIKE HAS KICK STAND DOWN.
Mfg Campaign: 11416391
Recall Date: May 13, 2021
Ktm North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS FAULT HAS OCCURRED TWICE WITHIN 220 MILES (2 WEEKS). WHILE RIDING THE MOTORCYCLE AND ENTERING A CORNER (IN MOTION), THE DASH SHOWED THE ALERT OF "MTC FAILURE". THIS FAILURE NOT ONLY CAUSED THE BIKE TO BECOME UNSETTLED/UNSTABLE, BUT UPON TURNING THE THROTTLE TO ACCELERATE OUT OF THE CORNER, I DISCOVERED THAT IT COMPLETELY STOPPED ALL PROPULSION TO THE REAR WHEEL. THE MTC FAILURE STOPS THE POWER DELIVERY TO THE BACK WHEEL ALTOGETHER, MAKING THE BIKE UNSTABLE AND UNABLE TO BE CONTROLLED THROUGH ACCELERATION (THE VERY THING THAT NEEDED FOR STABILITY ON A TWO WHEEL VEHICLE). I WAS ABLE TO PULL IN THE CLUTCH AND COAST THROUGH THE TURN, PULLING OFF THE ROAD ONCE THROUGH THE CORNER, BUT THE PROBLEM WAS BEYOND DANGEROUS NONETHELESS. HAVING SPOKEN WITH KTM AND HAD MY BIKE TO THE DEALERSHIP, I WAS INFORMED THAT THE MTC FAILURE AND BEHAVIOR OF THE MOTORCYCLE FROM THAT FAILURE WAS NOT THE RESULT OF AN ENGINE MALFUNCTION, BUT EXHAUST SERVO CABLES BEING OUT OF ADJUSTMENT. WHILE THE DANGER OF THE BIKES BEHAVIOR AND LOSS OF PROPULSION IS PROBLEMATIC IN ITSELF, THE GREATER ISSUE IS THE CAUSE OF THAT FAILURE COMING FROM COMPLETELY UNRELATED ISSUES. THE EXHAUST SERVO CAUSED THIS FAILURE ON MY MOTORCYCLE TWO TIMES NOW IN LESS THAN TWO WEEKS (220 MILES), BUT I HAVE BEEN INFORMED THAT THIS SAME FAILURE HAS BEEN CAUSED BY AS LITTLE AS A LOW BATTERY. HAVING SPOKEN WITH KTM A NUMBER OF TIMES AND CONTINUING TO SPEAK WITH THEM REGARDING THIS ISSUE, THEY HAVE NO PERMANENT SOLUTION TO THIS PROBLEM. NOT ONLY THAT, THEY HAVE NO PLANS OR IDEA HOW TO PREVENT THIS PROBLEM FROM HAPPENING IN THE FUTURE. THIS ISSUE NEEDS TO BE ADDRESSED AND RECTIFIED IMMEDIATELY, AS IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.
Corrective Action:
THIS FAULT HAS OCCURRED TWICE WITHIN 220 MILES (2 WEEKS). WHILE RIDING THE MOTORCYCLE AND ENTERING A CORNER (IN MOTION), THE DASH SHOWED THE ALERT OF "MTC FAILURE". THIS FAILURE NOT ONLY CAUSED THE BIKE TO BECOME UNSETTLED/UNSTABLE, BUT UPON TURNING THE THROTTLE TO ACCELERATE OUT OF THE CORNER, I DISCOVERED THAT IT COMPLETELY STOPPED ALL PROPULSION TO THE REAR WHEEL. THE MTC FAILURE STOPS THE POWER DELIVERY TO THE BACK WHEEL ALTOGETHER, MAKING THE BIKE UNSTABLE AND UNABLE TO BE CONTROLLED THROUGH ACCELERATION (THE VERY THING THAT NEEDED FOR STABILITY ON A TWO WHEEL VEHICLE). I WAS ABLE TO PULL IN THE CLUTCH AND COAST THROUGH THE TURN, PULLING OFF THE ROAD ONCE THROUGH THE CORNER, BUT THE PROBLEM WAS BEYOND DANGEROUS NONETHELESS. HAVING SPOKEN WITH KTM AND HAD MY BIKE TO THE DEALERSHIP, I WAS INFORMED THAT THE MTC FAILURE AND BEHAVIOR OF THE MOTORCYCLE FROM THAT FAILURE WAS NOT THE RESULT OF AN ENGINE MALFUNCTION, BUT EXHAUST SERVO CABLES BEING OUT OF ADJUSTMENT. WHILE THE DANGER OF THE BIKES BEHAVIOR AND LOSS OF PROPULSION IS PROBLEMATIC IN ITSELF, THE GREATER ISSUE IS THE CAUSE OF THAT FAILURE COMING FROM COMPLETELY UNRELATED ISSUES. THE EXHAUST SERVO CAUSED THIS FAILURE ON MY MOTORCYCLE TWO TIMES NOW IN LESS THAN TWO WEEKS (220 MILES), BUT I HAVE BEEN INFORMED THAT THIS SAME FAILURE HAS BEEN CAUSED BY AS LITTLE AS A LOW BATTERY. HAVING SPOKEN WITH KTM A NUMBER OF TIMES AND CONTINUING TO SPEAK WITH THEM REGARDING THIS ISSUE, THEY HAVE NO PERMANENT SOLUTION TO THIS PROBLEM. NOT ONLY THAT, THEY HAVE NO PLANS OR IDEA HOW TO PREVENT THIS PROBLEM FROM HAPPENING IN THE FUTURE. THIS ISSUE NEEDS TO BE ADDRESSED AND RECTIFIED IMMEDIATELY, AS IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.
Additional Notes:
THIS FAULT HAS OCCURRED TWICE WITHIN 220 MILES (2 WEEKS). WHILE RIDING THE MOTORCYCLE AND ENTERING A CORNER (IN MOTION), THE DASH SHOWED THE ALERT OF "MTC FAILURE". THIS FAILURE NOT ONLY CAUSED THE BIKE TO BECOME UNSETTLED/UNSTABLE, BUT UPON TURNING THE THROTTLE TO ACCELERATE OUT OF THE CORNER, I DISCOVERED THAT IT COMPLETELY STOPPED ALL PROPULSION TO THE REAR WHEEL. THE MTC FAILURE STOPS THE POWER DELIVERY TO THE BACK WHEEL ALTOGETHER, MAKING THE BIKE UNSTABLE AND UNABLE TO BE CONTROLLED THROUGH ACCELERATION (THE VERY THING THAT NEEDED FOR STABILITY ON A TWO WHEEL VEHICLE). I WAS ABLE TO PULL IN THE CLUTCH AND COAST THROUGH THE TURN, PULLING OFF THE ROAD ONCE THROUGH THE CORNER, BUT THE PROBLEM WAS BEYOND DANGEROUS NONETHELESS. HAVING SPOKEN WITH KTM AND HAD MY BIKE TO THE DEALERSHIP, I WAS INFORMED THAT THE MTC FAILURE AND BEHAVIOR OF THE MOTORCYCLE FROM THAT FAILURE WAS NOT THE RESULT OF AN ENGINE MALFUNCTION, BUT EXHAUST SERVO CABLES BEING OUT OF ADJUSTMENT. WHILE THE DANGER OF THE BIKES BEHAVIOR AND LOSS OF PROPULSION IS PROBLEMATIC IN ITSELF, THE GREATER ISSUE IS THE CAUSE OF THAT FAILURE COMING FROM COMPLETELY UNRELATED ISSUES. THE EXHAUST SERVO CAUSED THIS FAILURE ON MY MOTORCYCLE TWO TIMES NOW IN LESS THAN TWO WEEKS (220 MILES), BUT I HAVE BEEN INFORMED THAT THIS SAME FAILURE HAS BEEN CAUSED BY AS LITTLE AS A LOW BATTERY. HAVING SPOKEN WITH KTM A NUMBER OF TIMES AND CONTINUING TO SPEAK WITH THEM REGARDING THIS ISSUE, THEY HAVE NO PERMANENT SOLUTION TO THIS PROBLEM. NOT ONLY THAT, THEY HAVE NO PLANS OR IDEA HOW TO PREVENT THIS PROBLEM FROM HAPPENING IN THE FUTURE. THIS ISSUE NEEDS TO BE ADDRESSED AND RECTIFIED IMMEDIATELY, AS IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.
Mfg Campaign: 11395746
Recall Date: Feb 11, 2021
Ktm North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THIS FAULT HAS OCCURRED TWICE WITHIN 220 MILES (2 WEEKS). WHILE RIDING THE MOTORCYCLE AND ENTERING A CORNER (IN MOTION), THE DASH SHOWED THE ALERT OF "MTC FAILURE". THIS FAILURE NOT ONLY CAUSED THE BIKE TO BECOME UNSETTLED/UNSTABLE, BUT UPON TURNING THE THROTTLE TO ACCELERATE OUT OF THE CORNER, I DISCOVERED THAT IT COMPLETELY STOPPED ALL PROPULSION TO THE REAR WHEEL. THE MTC FAILURE STOPS THE POWER DELIVERY TO THE BACK WHEEL ALTOGETHER, MAKING THE BIKE UNSTABLE AND UNABLE TO BE CONTROLLED THROUGH ACCELERATION (THE VERY THING THAT NEEDED FOR STABILITY ON A TWO WHEEL VEHICLE). I WAS ABLE TO PULL IN THE CLUTCH AND COAST THROUGH THE TURN, PULLING OFF THE ROAD ONCE THROUGH THE CORNER, BUT THE PROBLEM WAS BEYOND DANGEROUS NONETHELESS. HAVING SPOKEN WITH KTM AND HAD MY BIKE TO THE DEALERSHIP, I WAS INFORMED THAT THE MTC FAILURE AND BEHAVIOR OF THE MOTORCYCLE FROM THAT FAILURE WAS NOT THE RESULT OF AN ENGINE MALFUNCTION, BUT EXHAUST SERVO CABLES BEING OUT OF ADJUSTMENT. WHILE THE DANGER OF THE BIKES BEHAVIOR AND LOSS OF PROPULSION IS PROBLEMATIC IN ITSELF, THE GREATER ISSUE IS THE CAUSE OF THAT FAILURE COMING FROM COMPLETELY UNRELATED ISSUES. THE EXHAUST SERVO CAUSED THIS FAILURE ON MY MOTORCYCLE TWO TIMES NOW IN LESS THAN TWO WEEKS (220 MILES), BUT I HAVE BEEN INFORMED THAT THIS SAME FAILURE HAS BEEN CAUSED BY AS LITTLE AS A LOW BATTERY. HAVING SPOKEN WITH KTM A NUMBER OF TIMES AND CONTINUING TO SPEAK WITH THEM REGARDING THIS ISSUE, THEY HAVE NO PERMANENT SOLUTION TO THIS PROBLEM. NOT ONLY THAT, THEY HAVE NO PLANS OR IDEA HOW TO PREVENT THIS PROBLEM FROM HAPPENING IN THE FUTURE. THIS ISSUE NEEDS TO BE ADDRESSED AND RECTIFIED IMMEDIATELY, AS IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.
Corrective Action:
THIS FAULT HAS OCCURRED TWICE WITHIN 220 MILES (2 WEEKS). WHILE RIDING THE MOTORCYCLE AND ENTERING A CORNER (IN MOTION), THE DASH SHOWED THE ALERT OF "MTC FAILURE". THIS FAILURE NOT ONLY CAUSED THE BIKE TO BECOME UNSETTLED/UNSTABLE, BUT UPON TURNING THE THROTTLE TO ACCELERATE OUT OF THE CORNER, I DISCOVERED THAT IT COMPLETELY STOPPED ALL PROPULSION TO THE REAR WHEEL. THE MTC FAILURE STOPS THE POWER DELIVERY TO THE BACK WHEEL ALTOGETHER, MAKING THE BIKE UNSTABLE AND UNABLE TO BE CONTROLLED THROUGH ACCELERATION (THE VERY THING THAT NEEDED FOR STABILITY ON A TWO WHEEL VEHICLE). I WAS ABLE TO PULL IN THE CLUTCH AND COAST THROUGH THE TURN, PULLING OFF THE ROAD ONCE THROUGH THE CORNER, BUT THE PROBLEM WAS BEYOND DANGEROUS NONETHELESS. HAVING SPOKEN WITH KTM AND HAD MY BIKE TO THE DEALERSHIP, I WAS INFORMED THAT THE MTC FAILURE AND BEHAVIOR OF THE MOTORCYCLE FROM THAT FAILURE WAS NOT THE RESULT OF AN ENGINE MALFUNCTION, BUT EXHAUST SERVO CABLES BEING OUT OF ADJUSTMENT. WHILE THE DANGER OF THE BIKES BEHAVIOR AND LOSS OF PROPULSION IS PROBLEMATIC IN ITSELF, THE GREATER ISSUE IS THE CAUSE OF THAT FAILURE COMING FROM COMPLETELY UNRELATED ISSUES. THE EXHAUST SERVO CAUSED THIS FAILURE ON MY MOTORCYCLE TWO TIMES NOW IN LESS THAN TWO WEEKS (220 MILES), BUT I HAVE BEEN INFORMED THAT THIS SAME FAILURE HAS BEEN CAUSED BY AS LITTLE AS A LOW BATTERY. HAVING SPOKEN WITH KTM A NUMBER OF TIMES AND CONTINUING TO SPEAK WITH THEM REGARDING THIS ISSUE, THEY HAVE NO PERMANENT SOLUTION TO THIS PROBLEM. NOT ONLY THAT, THEY HAVE NO PLANS OR IDEA HOW TO PREVENT THIS PROBLEM FROM HAPPENING IN THE FUTURE. THIS ISSUE NEEDS TO BE ADDRESSED AND RECTIFIED IMMEDIATELY, AS IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.
Additional Notes:
THIS FAULT HAS OCCURRED TWICE WITHIN 220 MILES (2 WEEKS). WHILE RIDING THE MOTORCYCLE AND ENTERING A CORNER (IN MOTION), THE DASH SHOWED THE ALERT OF "MTC FAILURE". THIS FAILURE NOT ONLY CAUSED THE BIKE TO BECOME UNSETTLED/UNSTABLE, BUT UPON TURNING THE THROTTLE TO ACCELERATE OUT OF THE CORNER, I DISCOVERED THAT IT COMPLETELY STOPPED ALL PROPULSION TO THE REAR WHEEL. THE MTC FAILURE STOPS THE POWER DELIVERY TO THE BACK WHEEL ALTOGETHER, MAKING THE BIKE UNSTABLE AND UNABLE TO BE CONTROLLED THROUGH ACCELERATION (THE VERY THING THAT NEEDED FOR STABILITY ON A TWO WHEEL VEHICLE). I WAS ABLE TO PULL IN THE CLUTCH AND COAST THROUGH THE TURN, PULLING OFF THE ROAD ONCE THROUGH THE CORNER, BUT THE PROBLEM WAS BEYOND DANGEROUS NONETHELESS. HAVING SPOKEN WITH KTM AND HAD MY BIKE TO THE DEALERSHIP, I WAS INFORMED THAT THE MTC FAILURE AND BEHAVIOR OF THE MOTORCYCLE FROM THAT FAILURE WAS NOT THE RESULT OF AN ENGINE MALFUNCTION, BUT EXHAUST SERVO CABLES BEING OUT OF ADJUSTMENT. WHILE THE DANGER OF THE BIKES BEHAVIOR AND LOSS OF PROPULSION IS PROBLEMATIC IN ITSELF, THE GREATER ISSUE IS THE CAUSE OF THAT FAILURE COMING FROM COMPLETELY UNRELATED ISSUES. THE EXHAUST SERVO CAUSED THIS FAILURE ON MY MOTORCYCLE TWO TIMES NOW IN LESS THAN TWO WEEKS (220 MILES), BUT I HAVE BEEN INFORMED THAT THIS SAME FAILURE HAS BEEN CAUSED BY AS LITTLE AS A LOW BATTERY. HAVING SPOKEN WITH KTM A NUMBER OF TIMES AND CONTINUING TO SPEAK WITH THEM REGARDING THIS ISSUE, THEY HAVE NO PERMANENT SOLUTION TO THIS PROBLEM. NOT ONLY THAT, THEY HAVE NO PLANS OR IDEA HOW TO PREVENT THIS PROBLEM FROM HAPPENING IN THE FUTURE. THIS ISSUE NEEDS TO BE ADDRESSED AND RECTIFIED IMMEDIATELY, AS IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.
Mfg Campaign: 11395746
Recall Date: Feb 11, 2021
Ktm North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THIS FAULT HAS OCCURRED TWICE WITHIN 220 MILES (2 WEEKS). WHILE RIDING THE MOTORCYCLE AND ENTERING A CORNER (IN MOTION), THE DASH SHOWED THE ALERT OF "MTC FAILURE". THIS FAILURE NOT ONLY CAUSED THE BIKE TO BECOME UNSETTLED/UNSTABLE, BUT UPON TURNING THE THROTTLE TO ACCELERATE OUT OF THE CORNER, I DISCOVERED THAT IT COMPLETELY STOPPED ALL PROPULSION TO THE REAR WHEEL. THE MTC FAILURE STOPS THE POWER DELIVERY TO THE BACK WHEEL ALTOGETHER, MAKING THE BIKE UNSTABLE AND UNABLE TO BE CONTROLLED THROUGH ACCELERATION (THE VERY THING THAT NEEDED FOR STABILITY ON A TWO WHEEL VEHICLE). I WAS ABLE TO PULL IN THE CLUTCH AND COAST THROUGH THE TURN, PULLING OFF THE ROAD ONCE THROUGH THE CORNER, BUT THE PROBLEM WAS BEYOND DANGEROUS NONETHELESS. HAVING SPOKEN WITH KTM AND HAD MY BIKE TO THE DEALERSHIP, I WAS INFORMED THAT THE MTC FAILURE AND BEHAVIOR OF THE MOTORCYCLE FROM THAT FAILURE WAS NOT THE RESULT OF AN ENGINE MALFUNCTION, BUT EXHAUST SERVO CABLES BEING OUT OF ADJUSTMENT. WHILE THE DANGER OF THE BIKES BEHAVIOR AND LOSS OF PROPULSION IS PROBLEMATIC IN ITSELF, THE GREATER ISSUE IS THE CAUSE OF THAT FAILURE COMING FROM COMPLETELY UNRELATED ISSUES. THE EXHAUST SERVO CAUSED THIS FAILURE ON MY MOTORCYCLE TWO TIMES NOW IN LESS THAN TWO WEEKS (220 MILES), BUT I HAVE BEEN INFORMED THAT THIS SAME FAILURE HAS BEEN CAUSED BY AS LITTLE AS A LOW BATTERY. HAVING SPOKEN WITH KTM A NUMBER OF TIMES AND CONTINUING TO SPEAK WITH THEM REGARDING THIS ISSUE, THEY HAVE NO PERMANENT SOLUTION TO THIS PROBLEM. NOT ONLY THAT, THEY HAVE NO PLANS OR IDEA HOW TO PREVENT THIS PROBLEM FROM HAPPENING IN THE FUTURE. THIS ISSUE NEEDS TO BE ADDRESSED AND RECTIFIED IMMEDIATELY, AS IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.
Corrective Action:
THIS FAULT HAS OCCURRED TWICE WITHIN 220 MILES (2 WEEKS). WHILE RIDING THE MOTORCYCLE AND ENTERING A CORNER (IN MOTION), THE DASH SHOWED THE ALERT OF "MTC FAILURE". THIS FAILURE NOT ONLY CAUSED THE BIKE TO BECOME UNSETTLED/UNSTABLE, BUT UPON TURNING THE THROTTLE TO ACCELERATE OUT OF THE CORNER, I DISCOVERED THAT IT COMPLETELY STOPPED ALL PROPULSION TO THE REAR WHEEL. THE MTC FAILURE STOPS THE POWER DELIVERY TO THE BACK WHEEL ALTOGETHER, MAKING THE BIKE UNSTABLE AND UNABLE TO BE CONTROLLED THROUGH ACCELERATION (THE VERY THING THAT NEEDED FOR STABILITY ON A TWO WHEEL VEHICLE). I WAS ABLE TO PULL IN THE CLUTCH AND COAST THROUGH THE TURN, PULLING OFF THE ROAD ONCE THROUGH THE CORNER, BUT THE PROBLEM WAS BEYOND DANGEROUS NONETHELESS. HAVING SPOKEN WITH KTM AND HAD MY BIKE TO THE DEALERSHIP, I WAS INFORMED THAT THE MTC FAILURE AND BEHAVIOR OF THE MOTORCYCLE FROM THAT FAILURE WAS NOT THE RESULT OF AN ENGINE MALFUNCTION, BUT EXHAUST SERVO CABLES BEING OUT OF ADJUSTMENT. WHILE THE DANGER OF THE BIKES BEHAVIOR AND LOSS OF PROPULSION IS PROBLEMATIC IN ITSELF, THE GREATER ISSUE IS THE CAUSE OF THAT FAILURE COMING FROM COMPLETELY UNRELATED ISSUES. THE EXHAUST SERVO CAUSED THIS FAILURE ON MY MOTORCYCLE TWO TIMES NOW IN LESS THAN TWO WEEKS (220 MILES), BUT I HAVE BEEN INFORMED THAT THIS SAME FAILURE HAS BEEN CAUSED BY AS LITTLE AS A LOW BATTERY. HAVING SPOKEN WITH KTM A NUMBER OF TIMES AND CONTINUING TO SPEAK WITH THEM REGARDING THIS ISSUE, THEY HAVE NO PERMANENT SOLUTION TO THIS PROBLEM. NOT ONLY THAT, THEY HAVE NO PLANS OR IDEA HOW TO PREVENT THIS PROBLEM FROM HAPPENING IN THE FUTURE. THIS ISSUE NEEDS TO BE ADDRESSED AND RECTIFIED IMMEDIATELY, AS IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.
Additional Notes:
THIS FAULT HAS OCCURRED TWICE WITHIN 220 MILES (2 WEEKS). WHILE RIDING THE MOTORCYCLE AND ENTERING A CORNER (IN MOTION), THE DASH SHOWED THE ALERT OF "MTC FAILURE". THIS FAILURE NOT ONLY CAUSED THE BIKE TO BECOME UNSETTLED/UNSTABLE, BUT UPON TURNING THE THROTTLE TO ACCELERATE OUT OF THE CORNER, I DISCOVERED THAT IT COMPLETELY STOPPED ALL PROPULSION TO THE REAR WHEEL. THE MTC FAILURE STOPS THE POWER DELIVERY TO THE BACK WHEEL ALTOGETHER, MAKING THE BIKE UNSTABLE AND UNABLE TO BE CONTROLLED THROUGH ACCELERATION (THE VERY THING THAT NEEDED FOR STABILITY ON A TWO WHEEL VEHICLE). I WAS ABLE TO PULL IN THE CLUTCH AND COAST THROUGH THE TURN, PULLING OFF THE ROAD ONCE THROUGH THE CORNER, BUT THE PROBLEM WAS BEYOND DANGEROUS NONETHELESS. HAVING SPOKEN WITH KTM AND HAD MY BIKE TO THE DEALERSHIP, I WAS INFORMED THAT THE MTC FAILURE AND BEHAVIOR OF THE MOTORCYCLE FROM THAT FAILURE WAS NOT THE RESULT OF AN ENGINE MALFUNCTION, BUT EXHAUST SERVO CABLES BEING OUT OF ADJUSTMENT. WHILE THE DANGER OF THE BIKES BEHAVIOR AND LOSS OF PROPULSION IS PROBLEMATIC IN ITSELF, THE GREATER ISSUE IS THE CAUSE OF THAT FAILURE COMING FROM COMPLETELY UNRELATED ISSUES. THE EXHAUST SERVO CAUSED THIS FAILURE ON MY MOTORCYCLE TWO TIMES NOW IN LESS THAN TWO WEEKS (220 MILES), BUT I HAVE BEEN INFORMED THAT THIS SAME FAILURE HAS BEEN CAUSED BY AS LITTLE AS A LOW BATTERY. HAVING SPOKEN WITH KTM A NUMBER OF TIMES AND CONTINUING TO SPEAK WITH THEM REGARDING THIS ISSUE, THEY HAVE NO PERMANENT SOLUTION TO THIS PROBLEM. NOT ONLY THAT, THEY HAVE NO PLANS OR IDEA HOW TO PREVENT THIS PROBLEM FROM HAPPENING IN THE FUTURE. THIS ISSUE NEEDS TO BE ADDRESSED AND RECTIFIED IMMEDIATELY, AS IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.
Mfg Campaign: 11395746
Recall Date: Feb 11, 2021
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