Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2015-2016 1290 Super Duke R ABS, 2016 1290 Super Duke R SE ABS and 1290 Super Duke GT ABS and 2017-2018 Super Duke R and1290 Super Duke GT motorcycles. The piston within the Brembo front brake master cylinder may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: TB1805
Recall Date: Jan 10, 2018
Consumer Complaints
2 ComplaintsKtm North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY MOTORCYCLE'S FRONT BRAKES CREATE A HARMONIC NOISE WHILE COASTING AND APPLYING THE FRONT BRAKES AT LOW SPEEDS. THE PROBLEM IS SO BAD THAT THE HANDLEBARS VIBRATE TO THE POINT OF CONCERN AND CAN BE HAND NUMBING. KTM HAS ACKNOWLEDGED THE PROBLEM BUT IS UNWILLING TO FIX IT. IT HAS BEEN IN THE SHOP MULTIPLE TIMES AND THEY HAVE MADE A FEW ATTEMPTS, BUT THEY ARE UNWILLING TO TRY ANYMORE. THEY ARE SAYING IT'S A NORMAL FEATURE. THE NOISE AND VIBRATION CAN BE WITNESSED JUST PUSHING THE MOTORCYCLE.
Corrective Action:
MY MOTORCYCLE'S FRONT BRAKES CREATE A HARMONIC NOISE WHILE COASTING AND APPLYING THE FRONT BRAKES AT LOW SPEEDS. THE PROBLEM IS SO BAD THAT THE HANDLEBARS VIBRATE TO THE POINT OF CONCERN AND CAN BE HAND NUMBING. KTM HAS ACKNOWLEDGED THE PROBLEM BUT IS UNWILLING TO FIX IT. IT HAS BEEN IN THE SHOP MULTIPLE TIMES AND THEY HAVE MADE A FEW ATTEMPTS, BUT THEY ARE UNWILLING TO TRY ANYMORE. THEY ARE SAYING IT'S A NORMAL FEATURE. THE NOISE AND VIBRATION CAN BE WITNESSED JUST PUSHING THE MOTORCYCLE.
Additional Notes:
MY MOTORCYCLE'S FRONT BRAKES CREATE A HARMONIC NOISE WHILE COASTING AND APPLYING THE FRONT BRAKES AT LOW SPEEDS. THE PROBLEM IS SO BAD THAT THE HANDLEBARS VIBRATE TO THE POINT OF CONCERN AND CAN BE HAND NUMBING. KTM HAS ACKNOWLEDGED THE PROBLEM BUT IS UNWILLING TO FIX IT. IT HAS BEEN IN THE SHOP MULTIPLE TIMES AND THEY HAVE MADE A FEW ATTEMPTS, BUT THEY ARE UNWILLING TO TRY ANYMORE. THEY ARE SAYING IT'S A NORMAL FEATURE. THE NOISE AND VIBRATION CAN BE WITNESSED JUST PUSHING THE MOTORCYCLE.
Mfg Campaign: 11163329
Recall Date: Dec 25, 2018
Ktm North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
PULSING, SQUEALING BRAKES, WARPED FRONT ROTOR DUE TO IMPROPER MOUNTING CLEARANCES ON FRONT WHEEL. CAUSING INCONSISTENT BRAKING DURING SLOW SPEED. BRAKES ARE CATCHING EVEN WITHOUT APPLYING BRAKE PRESSURE. PRESENT SINCE I PURCHASE THE MOTORCYCLE WITH 83 MILES ON THE ODOMETER ON 4/28/18. WAS NOT PRESENT DURING TEST RIDE. I'M OUTSIDE OF THE WARRANTY SO DEALER WILL NOT FIX FOR FREE.
Corrective Action:
PULSING, SQUEALING BRAKES, WARPED FRONT ROTOR DUE TO IMPROPER MOUNTING CLEARANCES ON FRONT WHEEL. CAUSING INCONSISTENT BRAKING DURING SLOW SPEED. BRAKES ARE CATCHING EVEN WITHOUT APPLYING BRAKE PRESSURE. PRESENT SINCE I PURCHASE THE MOTORCYCLE WITH 83 MILES ON THE ODOMETER ON 4/28/18. WAS NOT PRESENT DURING TEST RIDE. I'M OUTSIDE OF THE WARRANTY SO DEALER WILL NOT FIX FOR FREE.
Additional Notes:
PULSING, SQUEALING BRAKES, WARPED FRONT ROTOR DUE TO IMPROPER MOUNTING CLEARANCES ON FRONT WHEEL. CAUSING INCONSISTENT BRAKING DURING SLOW SPEED. BRAKES ARE CATCHING EVEN WITHOUT APPLYING BRAKE PRESSURE. PRESENT SINCE I PURCHASE THE MOTORCYCLE WITH 83 MILES ON THE ODOMETER ON 4/28/18. WAS NOT PRESENT DURING TEST RIDE. I'M OUTSIDE OF THE WARRANTY SO DEALER WILL NOT FIX FOR FREE.
Mfg Campaign: 11141019
Recall Date: Oct 17, 2018
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