Complaints & Recalls
Consumer Complaints
2 ComplaintsKids Embrace
Defect Description:
Tether, Lower Anchor (on car seat or vehicle)
Potential Consequences:
This seat is impossible to install safely in most vehicles. I have installed it into 4-5 different vehicles including cars, trucks, and SUVs. In every case but one it was impossible to install tightly enough so that it didn't move at least 3-4 inches freely. The one case where I could install it tightly I could lean the seat back to "suck it down" and then lean the seat forward again. This is not possible in most vehicles. The LATCH system binds and cannot be pulled tight by one person, it requires two adults. Installing with a seat belt is seriously dangerous as the back frame binds the seat belt and does not allow it to be pulled tight. And the cherry on top is that the five point harness doesn't stay tight. It creeps loose over the span of 10 or so minutes. We actually had to teach our son to pull it tight on longer road trips. I was shocked when we got a new car seat and had it installed safely and securely in a matter of minutes. This one takes at least an hour every time of wiggling and cajoling into place. These seats are junk and should be pulled from the market.
Corrective Action:
This seat is impossible to install safely in most vehicles. I have installed it into 4-5 different vehicles including cars, trucks, and SUVs. In every case but one it was impossible to install tightly enough so that it didn't move at least 3-4 inches freely. The one case where I could install it tightly I could lean the seat back to "suck it down" and then lean the seat forward again. This is not possible in most vehicles. The LATCH system binds and cannot be pulled tight by one person, it requires two adults. Installing with a seat belt is seriously dangerous as the back frame binds the seat belt and does not allow it to be pulled tight. And the cherry on top is that the five point harness doesn't stay tight. It creeps loose over the span of 10 or so minutes. We actually had to teach our son to pull it tight on longer road trips. I was shocked when we got a new car seat and had it installed safely and securely in a matter of minutes. This one takes at least an hour every time of wiggling and cajoling into place. These seats are junk and should be pulled from the market.
Additional Notes:
This seat is impossible to install safely in most vehicles. I have installed it into 4-5 different vehicles including cars, trucks, and SUVs. In every case but one it was impossible to install tightly enough so that it didn't move at least 3-4 inches freely. The one case where I could install it tightly I could lean the seat back to "suck it down" and then lean the seat forward again. This is not possible in most vehicles. The LATCH system binds and cannot be pulled tight by one person, it requires two adults. Installing with a seat belt is seriously dangerous as the back frame binds the seat belt and does not allow it to be pulled tight. And the cherry on top is that the five point harness doesn't stay tight. It creeps loose over the span of 10 or so minutes. We actually had to teach our son to pull it tight on longer road trips. I was shocked when we got a new car seat and had it installed safely and securely in a matter of minutes. This one takes at least an hour every time of wiggling and cajoling into place. These seats are junk and should be pulled from the market.
Mfg Campaign: 11579081
Recall Date: Mar 23, 2024
Kids Embrace
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
This seat is impossible to install safely in most vehicles. I have installed it into 4-5 different vehicles including cars, trucks, and SUVs. In every case but one it was impossible to install tightly enough so that it didn't move at least 3-4 inches freely. The one case where I could install it tightly I could lean the seat back to "suck it down" and then lean the seat forward again. This is not possible in most vehicles. The LATCH system binds and cannot be pulled tight by one person, it requires two adults. Installing with a seat belt is seriously dangerous as the back frame binds the seat belt and does not allow it to be pulled tight. And the cherry on top is that the five point harness doesn't stay tight. It creeps loose over the span of 10 or so minutes. We actually had to teach our son to pull it tight on longer road trips. I was shocked when we got a new car seat and had it installed safely and securely in a matter of minutes. This one takes at least an hour every time of wiggling and cajoling into place. These seats are junk and should be pulled from the market.
Corrective Action:
This seat is impossible to install safely in most vehicles. I have installed it into 4-5 different vehicles including cars, trucks, and SUVs. In every case but one it was impossible to install tightly enough so that it didn't move at least 3-4 inches freely. The one case where I could install it tightly I could lean the seat back to "suck it down" and then lean the seat forward again. This is not possible in most vehicles. The LATCH system binds and cannot be pulled tight by one person, it requires two adults. Installing with a seat belt is seriously dangerous as the back frame binds the seat belt and does not allow it to be pulled tight. And the cherry on top is that the five point harness doesn't stay tight. It creeps loose over the span of 10 or so minutes. We actually had to teach our son to pull it tight on longer road trips. I was shocked when we got a new car seat and had it installed safely and securely in a matter of minutes. This one takes at least an hour every time of wiggling and cajoling into place. These seats are junk and should be pulled from the market.
Additional Notes:
This seat is impossible to install safely in most vehicles. I have installed it into 4-5 different vehicles including cars, trucks, and SUVs. In every case but one it was impossible to install tightly enough so that it didn't move at least 3-4 inches freely. The one case where I could install it tightly I could lean the seat back to "suck it down" and then lean the seat forward again. This is not possible in most vehicles. The LATCH system binds and cannot be pulled tight by one person, it requires two adults. Installing with a seat belt is seriously dangerous as the back frame binds the seat belt and does not allow it to be pulled tight. And the cherry on top is that the five point harness doesn't stay tight. It creeps loose over the span of 10 or so minutes. We actually had to teach our son to pull it tight on longer road trips. I was shocked when we got a new car seat and had it installed safely and securely in a matter of minutes. This one takes at least an hour every time of wiggling and cajoling into place. These seats are junk and should be pulled from the market.
Mfg Campaign: 11579081
Recall Date: Mar 23, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury