Array ( [0] => Array ( [CMPLID] => 891701 [ODINO] => 10435337 [MFR_NAME] => KIA MOTORS CORPORATION [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20110825 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES, HYDRAULIC [CITY] => JOHNSON CITY [STATE] => TN [VIN] => KNDMH4C79C6 [DATEA] => 20111112 [LDATE] => 20111112 [MILES] => 50 [OCCURENCES] => 1 [CDESCR] => IT IS ALMOST IMPOSSIBLE WHILE DRIVING ON A DAILY BASIS TO NOT STEP ON THE BRAKES WHILE ALSO DEPRESSING THE ACCELERATOR SIMULTANEOUSLY. I BELIEVE THIS IS A DESIGN FLAW, SINCE I'VE BEEN DRIVING FOR 42 YEARS AND HAVE DRIVEN DOZENS UPON DOZENS OF MAKES AND MODELS AND NEVER ONCE ENCOUNTERED AN ISSUE WHERE THE BRAKE & ACCELERATOR ARE POSITIONED IN SUCH A WAY THAT, UNLESS YOU PICK UP YOUR FOOT COMPLETELY OFF THE ACCELERATOR AND DELIBERATELY REPLACE IT TO THE FAR LEFT OF THE BRAKE PEDAL, THEN YOU FIND YOURSELF PRESSING BOTH AT ONCE CAUSING THE CAR TO LURCH FORWARD WHILE YOU ARE TRYING TO STOP. THIS IS NOT AN OCCASIONAL PROBLEM. IT OCCURS ON A NEAR DAILY BASIS, DESPITE THE FACT THAT I'M AWARE OF THE PROBLEM AND DO EVERYTHING TO AVOID IT. IT'S AN EXTREMELY DANGEROUS DESIGN FLAW AND NEEDS TO BE ADDRESSED AS QUICKLY AS POSSIBLE. THANK YOU. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [1] => Array ( [CMPLID] => 896069 [ODINO] => 10439152 [MFR_NAME] => KIA MOTORS CORPORATION [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20110930 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STRUCTURE:BODY [CITY] => WOODBINE [STATE] => NJ [VIN] => KNDMH4C72C6 [DATEA] => 20111209 [LDATE] => 20111209 [MILES] => 0 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE DRIVING 50 MPH, THE SLIDING DOORS AND THE REAR HATCH DOOR OPENED HAPHAZARDLY. THE DEALER MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE. THE PASSENGER SIDE SLIDING DOOR WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE CURRENT MILEAGE WAS 2,000 AND THE FAILURE MILEAGE WAS UNKNOWN. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 50 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [2] => Array ( [CMPLID] => 896323 [ODINO] => 10439344 [MFR_NAME] => KIA MOTORS CORPORATION [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20111210 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => WALWORTH [STATE] => NY [VIN] => [DATEA] => 20111211 [LDATE] => 20111211 [MILES] => 6150 [OCCURENCES] => 1 [CDESCR] => LET ME BEGIN BY PREFACING THAT THIS IS OUR 2ND SEDONA, AND WE PURCHASED BOTH BRAND NEW. WE HAVE HAD THIS VEHICLE FOR 4 MONTHS, AND IT ONLY HAS APPX. 6000 MILES ON THE ODOMETER. I WAS DRIVING DOWN A RESIDENTIAL SIDE STREET I APPROACHED THE A STOP SIGN, I BEGAN DEPRESSING THE BRAKES TO SLOW DOWN, AND THERE WAS A CAR AT THE STOP SIGN IN FRONT OF ME, WAITING TO TURN LEFT. AS I CONTINUED TO SLOW DOWN WITH MY FOOT STILL ON THE BRAKE, THE VAN'S ENGINE, OUT OF NOWHERE, BEGAN TO REV CONTINUOUSLY AT FULL THROTTLE. MY FOOT WAS STILL ON THE BRAKE, AND DESPITE THAT THE VAN BEGAN TO MOVE FORWARD DESPITE. I PUSHED MY FOOT DOWN AS HARD AS I POSSIBLY COULD ONTO THE BRAKE, BUT THE BRAKE PEDAL WAS RESISTING, DUE TO THE CONTINUOUS HIGH REV OF THE ENGINE. OUT OF DESPERATION BECAUSE I WAS JUST ABOUT TO REAR-END THE CAR IN FRONT OF ME, I REACHED FOR THE GEAR SHIFT TO THROW THE VAN INTO PARK, WHEN THE REV SUDDENLY STOPPED, AND THE VAN LURCHED TO A COMPLETE STOP. I THEN THREW IT INTO PARK AND SAT IN THE ROAD, SHAKING UNCONTROLLABLY WITH MY HEART POUNDING. I JUST BARELY MISSED THE CAR IN FRONT OF ME. ONCE I WAS COMPOSED, I VERY SLOWLY DROVE HOME (~ 2 BLOCKS). I VERIFIED THAT THERE WAS NOTHING ON THE FLOOR WHICH COULD HAVE ROLLED UNDER THE ACCELERATOR PEDAL. THE FLOOR MAT WAS IN PLACE, AND WAS NOT TURNED UP NEAR THE PEDALS. MY SEAT WAS IN ITS REGULAR POSITION. I WAS NOT USING THE CRUISE CONTROL (I.E. THE CRUISE CONTROL SYSTEM WAS 'OFF' AT THE TIME). MY FOOT DID NOT HIT THE GAS PEDAL AT ALL, IT WAS FIRMLY PLANTED ON THE BRAKE.MY PANTS OR SHOES WERE ALSO NOT CAUGHT ON THE PEDAL. THIS HAS NEVER HAPPENED BEFORE. I HAVE NEVER EXPERIENCED ANYTHING LIKE IT IN MY 21 YEARS OF DRIVING & CANNOT IMAGINE WHAT WOULD CAUSE AN EVENT LIKE THIS TO HAPPEN IN A BRAND NEW VEHICLE BUT WE ARE TERRIFIED TO DRIVE IT- ESPECIALLY WITH OUR CHILDREN IN IT! I IMMEDIATELY CALLED THE DEALERSHIP, AND WE DROPPED IT OFF TONITE. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 20 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [3] => Array ( [CMPLID] => 908076 [ODINO] => 10449039 [MFR_NAME] => KIA MOTORS CORPORATION [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20120222 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => WESTHAMPTON [STATE] => NY [VIN] => KNDMG4C70C6 [DATEA] => 20120223 [LDATE] => 20120223 [MILES] => 0 [OCCURENCES] => 1 [CDESCR] => WHILE ACCELERATING, THE GAS PEDAL WOULD NOT RETURN TO THE UP POSITION CAUSING THE VEHICLE TO CONTINUE TO ACCELERATE. I WAS ABLE TO CONTROL THE VEHICLE THROUGH A COMBINATION OF BRAKING AND SHIFTING TO NEUTRAL UNTIL THE PEDAL CAME BACK UP ON IT'S OWN. TIME ENCOMPASSED WAS APPROXIMATELY 60 SECONDS. TRAFFIC ON THE ROAD WAS LIGHT WHICH MADE THE SITUATION MUCH MORE MANAGEABLE. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 55 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [4] => Array ( [CMPLID] => 915453 [ODINO] => 10454802 [MFR_NAME] => KIA MOTORS CORPORATION [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20120313 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => BLUFFTON [STATE] => IN [VIN] => KNDMG4C76C6 [DATEA] => 20120411 [LDATE] => 20120411 [MILES] => 15 [OCCURENCES] => 1 [CDESCR] => TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT CONTINUED TO ABRUPTLY APPLY PRESSURE TO THE ACCELERATOR PEDAL UNTIL THE VEHICLE ENGAGED AND RAPIDLY ACCELERATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15 . UPDATED 05/09/12 *BF INTERMITTENTLY, WHEN THE CONSUMER TRIED TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT COME OUT OF IDLE. WHEN IT FINALLY DID, IT WOULD ACCELERATE VIOLENTLY. UPDATED 06/01/12 [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => 20120313 [ORIG_OWNER_YN] => Y [ANTI_BRAKES_YN] => Y [CRUISE_CONT_YN] => Y [NUM_CYLS] => 6 [DRIVE_TRAIN] => FWD [FUEL_SYS] => FI [FUEL_TYPE] => GS [TRANS_TYPE] => AUTO [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => FORT WAYNE TOYOTA, KIA [DEALER_TEL] => 260-436-4567 [DEALER_CITY] => FT WAYNE [DEALER_STATE] => IN [DEALER_ZIP] => 46804 [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [5] => Array ( [CMPLID] => 915906 [ODINO] => 10455118 [MFR_NAME] => KIA MOTORS CORPORATION [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20120412 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => AIR BAGS [CITY] => OVERLAND [STATE] => MO [VIN] => [DATEA] => 20120413 [LDATE] => 20120413 [MILES] => 8600 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED TO THE CONTACT THAT THE FRONT DRIVER SIDE AIR BAG ELECTRICAL BOX WOULD NEED TO BE REPLACED. THE VEHICLE CONTINUED TO REMAIN AT THE DEALER DUE TO THE PART NOT BEING UNAVAILABLE. THE ESTIMATED ARRIVAL DATE FOR THE PART WAS APRIL 21, 2012. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 8,600. THE VIN WAS UNAVAILABLE. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 15 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [6] => Array ( [CMPLID] => 918350 [ODINO] => 10457078 [MFR_NAME] => KIA MOTORS CORPORATION [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => Y [FAILDATE] => 20120427 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => AIR BAGS [CITY] => HOUSTON [STATE] => TX [VIN] => KNDMH4C70C6 [DATEA] => 20120501 [LDATE] => 20120501 [MILES] => 0 [OCCURENCES] => 1 [CDESCR] => I WAS REAR ENDED BY AN 18 WHEELER, WHICH CAUSED ME TO HIT THE CAR IN FRONT OF ME. THERE WAS SIGNIFICANT DAMAGE TO THE FRONT OF MY CAR. MY AIRBAGS DID NOT DEPLOY. PHOTOS CAN BE PROVIDED. *JS [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => FWD [FUEL_SYS] => FI [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 15 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [7] => Array ( [CMPLID] => 935080 [ODINO] => 10470355 [MFR_NAME] => KIA MOTORS CORPORATION [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20120623 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => RANDOLPH [STATE] => NY [VIN] => KNDMG4C72C6 [DATEA] => 20120813 [LDATE] => 20120813 [MILES] => 425 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE THE VEHICLE WAS PARKED THE CONTACT REMOVED THE KEY FROM THE IGNITION AND NOTICED THE IGNITION AND THE KEY WERE EXTREMELY HOT. THE FAILURE OCCURRED AFTER DRIVING APPROXIMATELY THIRTY MILES OR MORE. THE CONTACT MEASURED THE TEMPERATURE OF THE KEY AND STATED IT REACHED 101 DEGREES FAHRENHEIT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 425. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [8] => Array ( [CMPLID] => 958378 [ODINO] => 10491903 [MFR_NAME] => KIA MOTORS CORPORATION [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20121205 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => FAYETTEVILLE [STATE] => NC [VIN] => KNDMG4C78C6 [DATEA] => 20130108 [LDATE] => 20130108 [MILES] => 22100 [OCCURENCES] => 1 [CDESCR] => UPON COMING OUT OF RAMP CURVE TO MERGE ONTO INTERSTATE, VEHICLE FELT AS IF COASTING BECAUSE WITH GENTLE ACCELERATION TO MERGE THE VEHICLE DID NOT RESPOND. THEN SUDDENLY IT QUICKLY SPEED UP! I STEERED RIGHT AND BRUSHED HEDGES HANGING OVER GUARD RAIL TO AVOID ONCOMING TRAFFIC DUE TO UNCONTROLLABLE SPEED. THIS SAME OCCURRENCE HAPPENED INTERMITTENTLY AT TRAFFIC LIGHTS. AT A COMPLETE STOP AND BEGAN TO ACCELERATE WITH NO VEHICLE RESPONSE, THEN SUDDEN ACCELERATION TO EXTENT VEHICLE WHEELS SPINNED. GO FOR SEVERAL BLOCKS AND SAFETY HAZARD WOULD NOT REPEAT, THEN AT NEXT STOP SIGN UNCONTROLLABLE SPEED AGAIN. THIS IS A RENTAL VEHICLE AND I CALLED IN CONCERN AND TURNED VEHICLE IN THE NEXT MORNING FOR A REPLACEMENT DUE TO UNSAFE MALFUNCTIONING. ENTERPRISE SWITCHED VEHICLES AND PUT IN A CLAIM AGAINST ME FOR BRANCH SCRATCHES ON RIGHT SIDE OF VEHICLE. THE INCIDENT WAS IN PHILADELPHIA PA AND I WAS TRANSPORTING 4 SENIOR CITIZENS AND MY SISTER. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 25 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [9] => Array ( [CMPLID] => 974425 [ODINO] => 10505825 [MFR_NAME] => Kia Motors Corporation [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20130401 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => WARMINSTER [STATE] => PA [VIN] => KNDMG4C75C6 [DATEA] => 20130410 [LDATE] => 20130410 [MILES] => 5534 [OCCURENCES] => 1 [CDESCR] => WHILE TURNING ONTO ANOTHER STREET THE VAN STALLED. I PUT ON MY FLASHERS AND STOPPED, PUT THE VAN IN PARK AND STARTED IT AGAIN. IT STARTED RIGHT UP AND THE CHECK ENGINE LIGHT WAS ON. IT DIDN'T HAVE ANY POWER WHEN I HIT THE GAS, SO I TURNED IT OFF AND STARTED IT AGAIN AND IT RAN NORMAL, EXCEPT FOR THE CHECK ENGINE LIGHT BEING ON. ON THE WAY HOME IT ALMOST STALLED AGAIN. THIS HAPPENED ON A SATURDAY. WE CALLED THE DEALER RIGHT AWAY AND THEY SAID TO BRING IT IN ON MONDAY. A WEEK OR SO BEFORE THE VAN DID THIS I NOTICED THE RPM'S GOING UP AN DOWN WHEN I WOULD BE AT A STOP JUST IDLING. THE DEALER CHECKED THE CODES FOR THE THROTTLE BODY AND FOUND AN UPDATE SO THEY REPROGRAMMED IT ACCORDING TO THEIR PAPERWORK. ON FRIDAY I WAS DRIVING DOWN THE STREET GOING ABOUT 25 MPH AND WHEN I GOT TO THE TRAFFIC LIGHT I LOST POWER. I THOUGHT IT HAD STALLED AGAIN, BUT IT DIDN'T. WHEN I PRESSED THE GAS IT DID NOT ACCELERATE , AND WOULD NOT GO OVER 10 MPH. I GOT IT OFF THE STREET AND SHUT IT OFF AND THEN RESTARTED IT. IT WOULD NOT RESPOND WHEN I STEPPED ON THE GAS. I TURNED IT OFF AGAIN AND LET IT SIT FOR A COUPLE MINUTES AND THEN WHEN I RE-STARTED IT, IT RESPONDED WHEN I ACCELERATED. ONCE AGAIN THE CHECK ENGINE LIGHT WAS ON. I IMMEDIATELY CONTACTED THE DEALER AND DROVE IT RIGHT TO THEM. ACCORDING TO THEIR PAPERWORK THEY CHECKED AND FOUND AN INTERNAL FAULT WITH THE THROTTLE BODY ACTUATOR. THEY REPLACED THE THROTTLE BODY ASSEMBLY AND KEPT IT A FEW DAYS TO SEE IF IT WOULD LOSE POWER AGAIN. ACCORDING TO THEM IT DID NOT AND I PICKED IT UP. THIS IS THE FIRST DAY I HAVE HAD IT BACK AND SO FAR IT HAS RUN FINE. I AM DRIVING CHILDREN AROUND IN THIS VAN ALL THE TIME AND NOW I NEED TO BE CONCERNED THAT IT IS GOING TO STALL OR GO INTO "LIMP MODE" AS THE DEALER CALLED IT WHEN I PULL OUT ONTO THE BUSY ROADS WHERE I LIVE. I HOPE THEY FIXED IT. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 10 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [10] => Array ( [CMPLID] => 975687 [ODINO] => 10508643 [MFR_NAME] => Kia Motors Corporation [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20130416 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => EQUIPMENT:MECHANICAL:JACKS [CITY] => ABINGTON [STATE] => PA [VIN] => [DATEA] => 20130418 [LDATE] => 20130418 [MILES] => 0 [OCCURENCES] => 1 [CDESCR] => WE HAD A FLAT TIRE ON OUR 2012 KIA SEDONA. WHEN MY HUSBAND PUT THE VEHICLE ON THE JACK TO CHANGE THE TIRE, THE JACK CRUMPLED LIKE AN EMPTY SODA CAN. THIS WAS THE FIRST AND ONLY TIME THAT THIS FACTORY PROVIDED JACK HAD EVER BEEN USED. IF MY HUSBAND HAD BEEN UNDER THE VEHICLE RETRIEVING THE DONUT, HE COULD HAVE BEEN SERIOUSLY HURT, OR WORSE. WE WENT TO THE KIA SUSSMAN DEALERSHIP IN JENKINTOWN PA AND THEY REFUSED TO REPLACE THE JACK FOR ONE THAT WAS SAFE, SAID THAT THESE PIECES WERE NOT PART OF THE WARRANTY AND TO LEAVE AND TAKE THE JACK WITH US. I AM VERY CONCERNED THAT ONE OF THESE DEFECTIVE JACKS WILL CRUMPLE ON SOMEONE ELSE WHILE THEY ARE UNDER THEIR VEHICLE AND BE HURT OR KILLED. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [11] => Array ( [CMPLID] => 986751 [ODINO] => 10519351 [MFR_NAME] => Kia Motors Corporation [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20130607 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => BILLINGS [STATE] => MT [VIN] => 5XYKWDA70EG [DATEA] => 20130611 [LDATE] => 20130611 [MILES] => 180 [OCCURENCES] => 1 [CDESCR] => 2014 KIA SORENTO LIMITED SAFETY ISSUE: THE ELECTROLUMINESCENT SPEEDOMETER ISN'T READABLE DURING DAYLIGHT OPERATION. THIS CAUSES A VERY REAL SAFETY SITUATION WHEN THE DRIVER HAS TO TAKE HIS EYES OFF THE ROAD FOR 3 OR 4 SECONDS TO FIGURE OUT HOW FAST HE IS GOING. THE DISPLAY IS ENTIRELY PROGRAMMABLE BY KIA. THEY HAVE CHOSEN TO SHOW THE SPEED BY A SMALL DARK RED MARKER AGAINST A BLACK BACKGROUND. DURING DAYLIGHT DRIVING YOU HAVE TO HUNT FOR THE MARKER. PUT ON SUN GLASSES AND IT CAN TAKE 5 OR 6 SECONDS TO FIND THE MARKER. ALL THAT TIME YOU ARE NOT LOOKING AT THE ROAD. SIMPLE PROGRAM CHANGES AND SOFTWARE UPDATES COULD EASILY SOLVE THIS PROBLEM. - MAKE THE MARKER LONGER AND/OR BIGGER, MAKE THE MARKER LIGHTER RED, MAKE THE MARKER WHITE, OR SHOW THE SPEED NUMERICALLY IN THE CENTER OF THE SPEEDOMETER. ALL THESE COULD BE DRIVER SELECTABLE FROM THE EXISTING "SETTINGS" MENU. KIA HAS BEEN MADE AWARE OF THIS PROBLEM SINCE AT LEAST JUNE 10, 2013 (CASE # [XXX] ? CUSTOMER SERVICE REPRESENTATIVES [XXX]). THEY ARE LIABLE FOR ACCIDENTS CAUSED BY THIS FAULTY PRODUCT. THE LOCAL KIA SERVICE PEOPLE RECOGNIZE THE PROBLEM BUT ONLY CORPORATE KIA CAN FIX IT. OTHER THAN THIS SAFETY ISSUE MY $39,050 2014 SORENTO LIMITED IS PERFECTLY ASSEMBLED AND EXCELLENTLY DESIGNED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [12] => Array ( [CMPLID] => 989006 [ODINO] => 10520864 [MFR_NAME] => Kia Motors Corporation [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20120601 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STRUCTURE:BODY [CITY] => KING [STATE] => NC [VIN] => KNDMH4C72C6 [DATEA] => 20130620 [LDATE] => 20130620 [MILES] => 5000 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE DRIVER'S SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE FAILURE RECURRED FREQUENTLY ALONG WITH THE REAR PASSENGER SLIDING DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE ACTUATOR ON THE REAR PASSENGER DOOR AND THE MODULES IN BOTH REAR DOORS. THE FAILURE WAS NOT CORRECTED AND RECURRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 5,000. THE CURRENT MILEAGE WAS 20,000. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 10 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [13] => Array ( [CMPLID] => 1038208 [ODINO] => 10563430 [MFR_NAME] => Kia Motors Corporation [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20140117 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => SPRINGFIELD [STATE] => PA [VIN] => [DATEA] => 20140207 [LDATE] => 20140207 [MILES] => 18000 [OCCURENCES] => 1 [CDESCR] => 2012 KIA SEDONA DOORS FREEZE SHUT AND WILL NOT OPEN IN COLD WEATHER WHEN DOORS FINALLY OPEN THEY DO NOT CLOSE ALL THE WAY AND ALARM SOUNDS ENTIRE TIME DOORS ARE PARTIALLY OPEN. MY CHILDREN ARE AT RISK IN THIS VAN AND SHOULD BE RECALLED TO FIX PROBLEM. MANY COMPLAINTS ON LINE WITH NO PERMANENT SOLUTION. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [14] => Array ( [CMPLID] => 1054967 [ODINO] => 10577934 [MFR_NAME] => Kia Motors Corporation [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20120709 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => PERRY [STATE] => OK [VIN] => KNDMH4C75C6 [DATEA] => 20140407 [LDATE] => 20140407 [MILES] => 42000 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE LOST ACCELERATION INDEPENDENTLY AND THE SPEED WOULD NOT INCREASE TO 30 MPH WHEN THE PEDAL WAS ENGAGED. THE FAILURE OCCURRED TWICE OVER A PERIOD OF A YEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SENSOR FOR THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE ODOMETER READING WAS INCORRECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 60 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [15] => Array ( [CMPLID] => 1066828 [ODINO] => 10592387 [MFR_NAME] => Kia Motors Corporation [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20140514 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VISIBILITY/WIPER [CITY] => FRESH MEADOWS [STATE] => NY [VIN] => KNDMG4C76C6 [DATEA] => 20140519 [LDATE] => 20140519 [MILES] => 70000 [OCCURENCES] => 0 [CDESCR] => WHILE I DRIVE A CAR. IT WAS VERY HUMIDITY CONDITION. SO I TURN ON AC TO WINDOWS. FEW MINUTES LATER THEN SUDDENLY AC STOP. THE WINDSHIELD ARE CLOUDED UP WITH STEAM. SO I CAN'T SEE ANY THROUGH THE WINDSHIELD. SO I STOP AND NEED TO WAIT TILL ITS GONE. SO I VISIT MY MECHANIC AFTER DAY. HE SAID AC PIPE LOCATED BEHIND STEERING HOSE IS ABRADED BY STEERING HOSE. SO AC GAS LEAKED AT ONCE. IT SHOULDN'T HAPPEN. IT IS VERY DANGEROUS SITUATION.. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [16] => Array ( [CMPLID] => 1072124 [ODINO] => 10596100 [MFR_NAME] => Kia Motors Corporation [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20140521 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => MONT BELVIEU [STATE] => TX [VIN] => [DATEA] => 20140604 [LDATE] => 20140604 [MILES] => 63926 [OCCURENCES] => 0 [CDESCR] => I BOUGHT THIS 2012 KIA BRAND NEW IN 2011 WELL, A FEW MONTHS AGO, WE TOOK IT IN FOR AND OIL CHANGE AND IT WAS MAKING A LOUD NOICES IN THE ENGINE, THEY FIX IT. ALSO A PART FEEL OF THE VEHICLE WHICH SECURES THE SIDE DOOR THEY ORDERS THE PART AND WE HAD TO KEEP CALLING THEN TO SEE IF THEY GOT THE PART IN FINALLY THEY DID I TALK TO THEM ABOUT THE LIGHTS NOT TURNING OFF AFTER WE TURN OFF THE VEHICLE AND HAS RAN THE BATTERY DOWN SEVERAL TIMES AND I HAD TO REPLACE THE BATTERY THEY CHECK IT OUT AND COULD NOT DETERMINE WHAT THE PROBLEM THEY HAD TO CALL SOMEONE.THEY SAID THEY WOULD GET BACK TO US FOUR MONTHS AGO NO RESPONSE SO I TOOK THE VEHICLE IN TODAY TO GET AND OIL CHANGE MR. CAMPOS SAMMY SAID HE CAN’T HELP ME THE WARRANTY IS OUT AND PRETTY MUCH JUST GET OVER IT,CALL THEIR CROP OFFICE WELL MR. CAMPOS JUST GRAB A BUSINESS CARD AND GAVE IT TO ME WITH A GRIN ON HIS FACE LIKE YEA GOOD LUCK WITH THAT ONE.PERSON I SPOKE TO ASK ME A FEW QUESTIONS AND THEN HUNG UP I CALLED BACK TALK TO SOMEONE WHO SAID GIVE ME A FEW DAYS TO RESEARCH THE PROBLEM MR CAMPOS TOLD ME THEY WILL CHECK OUT THE LIGHTS IN WHICH THEY DID I ASSUME. WENT TO PAY FOR THE OIL CHANGE NO MENTION ANYTHING ABOUT THE LIGHT PROBLEM PROBLEM SO I ASKED THE STATUS OF THE LIGHT PROBLEM. MR. CAMPOS SAID IT WAS AN “ELECTRICAL PROBLEM” AND THEY NEED SOMEONE TO AUTHORIZE HIM TO FIX IT.I ASKED WON’T KIA AUTHORIZE THEM TO FIX IT HE SAID NO WE HAD TO SO I ASKED HIM IF WE AUTHORIZE IT THAT MEANS WE HAD TO PAY FOR IT RIGHT.? HE STATED YES. I BE RESPONSIBLE FOR THE BILL RIGHT HE STATED I WOULD HAVE TO PAY THEM A MIMIUN OF $150.00 FOR THE LABOR BEFORE THEY PUT IT BACK TOGETHER OR GIVE ME MY VAN BACK. WE ASK HIM IS THERE A CHANCE IT COULD CATCH ON FIRE OR ANYTHING HE STATED NO BUT IT IS AN ELECTORAL PROBLEM THAT IS A THAT WAS THERE BEFORE WE BOUGHT IT IT’S NOT SOMETHING WE DID OR CAUSE HE AGREE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [17] => Array ( [CMPLID] => 1072125 [ODINO] => 10596100 [MFR_NAME] => Kia Motors Corporation [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20140521 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => EXTERIOR LIGHTING [CITY] => MONT BELVIEU [STATE] => TX [VIN] => [DATEA] => 20140604 [LDATE] => 20140604 [MILES] => 63926 [OCCURENCES] => 0 [CDESCR] => I BOUGHT THIS 2012 KIA BRAND NEW IN 2011 WELL, A FEW MONTHS AGO, WE TOOK IT IN FOR AND OIL CHANGE AND IT WAS MAKING A LOUD NOICES IN THE ENGINE, THEY FIX IT. ALSO A PART FEEL OF THE VEHICLE WHICH SECURES THE SIDE DOOR THEY ORDERS THE PART AND WE HAD TO KEEP CALLING THEN TO SEE IF THEY GOT THE PART IN FINALLY THEY DID I TALK TO THEM ABOUT THE LIGHTS NOT TURNING OFF AFTER WE TURN OFF THE VEHICLE AND HAS RAN THE BATTERY DOWN SEVERAL TIMES AND I HAD TO REPLACE THE BATTERY THEY CHECK IT OUT AND COULD NOT DETERMINE WHAT THE PROBLEM THEY HAD TO CALL SOMEONE.THEY SAID THEY WOULD GET BACK TO US FOUR MONTHS AGO NO RESPONSE SO I TOOK THE VEHICLE IN TODAY TO GET AND OIL CHANGE MR. CAMPOS SAMMY SAID HE CAN’T HELP ME THE WARRANTY IS OUT AND PRETTY MUCH JUST GET OVER IT,CALL THEIR CROP OFFICE WELL MR. CAMPOS JUST GRAB A BUSINESS CARD AND GAVE IT TO ME WITH A GRIN ON HIS FACE LIKE YEA GOOD LUCK WITH THAT ONE.PERSON I SPOKE TO ASK ME A FEW QUESTIONS AND THEN HUNG UP I CALLED BACK TALK TO SOMEONE WHO SAID GIVE ME A FEW DAYS TO RESEARCH THE PROBLEM MR CAMPOS TOLD ME THEY WILL CHECK OUT THE LIGHTS IN WHICH THEY DID I ASSUME. WENT TO PAY FOR THE OIL CHANGE NO MENTION ANYTHING ABOUT THE LIGHT PROBLEM PROBLEM SO I ASKED THE STATUS OF THE LIGHT PROBLEM. MR. CAMPOS SAID IT WAS AN “ELECTRICAL PROBLEM” AND THEY NEED SOMEONE TO AUTHORIZE HIM TO FIX IT.I ASKED WON’T KIA AUTHORIZE THEM TO FIX IT HE SAID NO WE HAD TO SO I ASKED HIM IF WE AUTHORIZE IT THAT MEANS WE HAD TO PAY FOR IT RIGHT.? HE STATED YES. I BE RESPONSIBLE FOR THE BILL RIGHT HE STATED I WOULD HAVE TO PAY THEM A MIMIUN OF $150.00 FOR THE LABOR BEFORE THEY PUT IT BACK TOGETHER OR GIVE ME MY VAN BACK. WE ASK HIM IS THERE A CHANCE IT COULD CATCH ON FIRE OR ANYTHING HE STATED NO BUT IT IS AN ELECTORAL PROBLEM THAT IS A THAT WAS THERE BEFORE WE BOUGHT IT IT’S NOT SOMETHING WE DID OR CAUSE HE AGREE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [18] => Array ( [CMPLID] => 1072523 [ODINO] => 10596394 [MFR_NAME] => Kia Motors Corporation [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20120928 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => HUNTINGDON VALLEY [STATE] => PA [VIN] => KNDMG4C70C6 [DATEA] => 20140605 [LDATE] => 20140605 [MILES] => 12 [OCCURENCES] => 0 [CDESCR] => I HAVE REPORTED TO THE KIA DEALERSHIP AND FILED A COMPLAINT WITH KIA MOTORS CUSTOMER SERVICE ABOUT THE ACCELERATOR PEDAL BEING UNUSUALLY SENSITIVE TO FOOT PRESSURE. THIS IS A CONSTANT ISSUE THAT CAUSES ME TO ACCELERATE MORE THAN I WISH TO. I HAVE NEVER EXPERIENCED AN ISSUE WITH AN ACCELERATOR PEDAL IN MY DECADES OF DRIVING EXPERIENCE. FROM A STOP, I HAVE TO CONCENTRATE ON PRESSING DOWN EXTREMELY GENTLY OR ELSE I CAN SPIN MY WHEELS AND LURCH FORWARD UNINTENTIONALLY. WHILE DRIVING I CANNOT HELP BUT SPEED UP MORE THAN I WANT TO DO. IT IS DANGEROUS AND WASTES FUEL TO BE CONTINUALLY BACKING OFF FOOT PRESSURE AFTER THE OVERLY SENSITIVE (LOOSE FEELING) GAS PEDAL SPEEDS UP THE ENGINE. I ASKED TO TAKE THE DEALERSHIP SERVICE DIRECTOR WITH ME. HE HAD ME DRIVE ANOTHER KIA SEDONA, WHICH IS WHEN I DISCOVERED THE ACCELERATOR PEDAL FELT AND ACTED SIMILARLY TO MINE. THEREFORE, THIS IS A GENERAL SAFETY PROBLEM THAT SO FAR KIA MOTORS HAS CONFRONTED. MY DEALERSHIP DID CHECK OUT MY GAS PEDAL AND THOUGHT THERE WAS NOTHING EXTRAORDINARY ABOUT HOW IT PERFORMED. THERE WAS NO FIX FOR MY PROBLEM. THE KIA SEDONA HAS A PEDAL THAT ACTS DIFFERENTLY THAN OTHER KIA VEHICLES. I HAVE A FRIEND WHO OWNS A 2012 KIA SUV THAT I HAVE NO PROBLEM WITH, AT ALL. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 25 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [19] => Array ( [CMPLID] => 1082008 [ODINO] => 10607938 [MFR_NAME] => Kia Motors Corporation [MAKETXT] => KIA [MODELTXT] => SEDONA [YEARTXT] => 2012 [CRASH] => N [FAILDATE] => 20140619 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => LEHIGH ACRES [STATE] => FL [VIN] => KNDMG4C71C6 [DATEA] => 20140703 [LDATE] => 20140703 [MILES] => 40605 [OCCURENCES] => 0 [CDESCR] => FIRST THE CHECK ENGINE LIGHT WOULD COME ON AND THE VAN WOULD JERK THEN I HAD NO CONTROL OVER THE GAS 6/19/2014 I HAD TO PULL OVER TURN THE VAN OFF WAIT ABOUT FIVE MINS THEN TURN IT BACK ON A GO TILL IT HAPPENED AGAIN TOOK IT TO THE DEARSHIP GOT IT FIXED THEN TWO DAYS LATER 6/21/2014 SAME PROBLEM OCCURED AND THIS TIME THE GAS WOULD GO DOWN ON ITS OWN SO I TOOK IT BACK ON THURSDAY 6/26/2014 THEY LOOKED AT IT CAME OUT TOLD ME IT WAS A THROTTLE ISSUE AND HE WASNT GOING TO LET ME DRIVE IT THEY PUT ME IN A RENTAL AND I GOT MY VAN BACK ON 7/02/2014 AND ABOUT THREE TO FOUR HOURS OR SO AFTER GETTING IT BACK THE THROTTLE STARTED DOING IT AGAIN SO NOW I HAVE TO CALL THEM BACK AGAIN AND LET THEM KNOW THE THROTTLE IS DOING IT AGAIN. I HAVE FOUR DAUGHTER'S THAT DRIVE AROUND IN THE VAN WITH ME WHEN IM NOT AT WORK I CAN'T TAKE THE CHANCE OF SOMETHING HAPPENING WHILE THERE IN THE VAN WITH ME AND I CANT KEEP TAKING THE TIME TO DRIVE THE VAN FROM LEHIGH TO CAPE CORAL TO GET IT FIXED. WHEN I TOOK IT THE FIRST TIME I HADTO PULL OVER ABOUT 12 TIMES BEFORE I GOT THERE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 50 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) ) kia sedona Problems

kia sedona Problems

kia sedona 2012 Complaints

SERVICE BRAKES, HYDRAULIC

it is almost impossible while driving on a daily basis to not step on the brakes while also depressing the accelerator simultaneously. i believe this is a design flaw, since i've been driving for 42 years and have driven dozens upon dozens of makes and models and never once encountered an issue where the brake & accelerator are positioned in such a way that, unless you pick up your foot completely off the accelerator and deliberately replace it to the far left of the brake pedal, then you find yourself pressing both at once causing the car to lurch forward while you are trying to stop. this is not an occasional problem. it occurs on a near daily basis, despite the fact that i'm aware of the problem and do everything to avoid it. it's an extremely dangerous design flaw and needs to be addressed as quickly as possible. thank you.

Reported in: JOHNSON CITY TN || Crash: N || VIN #: KNDMH4C79C6

STRUCTURE:BODY

tl* the contact owns a 2012 kia sedona. while driving 50 mph, the sliding doors and the rear hatch door opened haphazardly. the dealer made two attempts to duplicate the failure. the passenger side sliding door was repaired but the failure persisted. the manufacturer did not offer any assistance and the vehicle was not further repaired. the current mileage was 2,000 and the failure mileage was unknown.

Reported in: WOODBINE NJ || Crash: N || VIN #: KNDMH4C72C6

VEHICLE SPEED CONTROL

let me begin by prefacing that this is our 2nd sedona, and we purchased both brand new. we have had this vehicle for 4 months, and it only has appx. 6000 miles on the odometer. i was driving down a residential side street i approached the a stop sign, i began depressing the brakes to slow down, and there was a car at the stop sign in front of me, waiting to turn left. as i continued to slow down with my foot still on the brake, the van's engine, out of nowhere, began to rev continuously at full throttle. my foot was still on the brake, and despite that the van began to move forward despite. i pushed my foot down as hard as i possibly could onto the brake, but the brake pedal was resisting, due to the continuous high rev of the engine. out of desperation because i was just about to rear-end the car in front of me, i reached for the gear shift to throw the van into park, when the rev suddenly stopped, and the van lurched to a complete stop. i then threw it into park and sat in the road, shaking uncontrollably with my heart pounding. i just barely missed the car in front of me. once i was composed, i very slowly drove home (~ 2 blocks). i verified that there was nothing on the floor which could have rolled under the accelerator pedal. the floor mat was in place, and was not turned up near the pedals. my seat was in its regular position. i was not using the cruise control (i.e. the cruise control system was 'off' at the time). my foot did not hit the gas pedal at all, it was firmly planted on the brake.my pants or shoes were also not caught on the pedal. this has never happened before. i have never experienced anything like it in my 21 years of driving & cannot imagine what would cause an event like this to happen in a brand new vehicle but we are terrified to drive it- especially with our children in it! i immediately called the dealership, and we dropped it off tonite.

Reported in: WALWORTH NY || Crash: N || VIN #:

VEHICLE SPEED CONTROL

while accelerating, the gas pedal would not return to the up position causing the vehicle to continue to accelerate. i was able to control the vehicle through a combination of braking and shifting to neutral until the pedal came back up on it's own. time encompassed was approximately 60 seconds. traffic on the road was light which made the situation much more manageable.

Reported in: WESTHAMPTON NY || Crash: N || VIN #: KNDMG4C70C6

VEHICLE SPEED CONTROL

tl* the contact owns a 2012 kia sedona. while stopped at a traffic stop, the contact depressed the accelerator pedal but the vehicle would not accelerate. the contact continued to abruptly apply pressure to the accelerator pedal until the vehicle engaged and rapidly accelerated. the failure recurred intermittently. the vehicle was taken to the dealer for diagnostics but was unable to duplicate the failure. the vehicle was not repaired. the approximate failure mileage was 15 . updated 05/09/12 *bf intermittently, when the consumer tried to accelerate from a stop, the vehicle would not come out of idle. when it finally did, it would accelerate violently. updated 06/01/12

Reported in: BLUFFTON IN || Crash: N || VIN #: KNDMG4C76C6

AIR BAGS

tl* the contact owns a 2012 kia sedona. while driving approximately 15 mph, the air bag warning indicator illuminated continuously. the vehicle was taken to an authorized dealer who stated to the contact that the front driver side air bag electrical box would need to be replaced. the vehicle continued to remain at the dealer due to the part not being unavailable. the estimated arrival date for the part was april 21, 2012. the manufacturer was notified of the defect. the approximate failure mileage was 8,600. the vin was unavailable.

Reported in: OVERLAND MO || Crash: N || VIN #:

AIR BAGS

i was rear ended by an 18 wheeler, which caused me to hit the car in front of me. there was significant damage to the front of my car. my airbags did not deploy. photos can be provided. *js

Reported in: HOUSTON TX || Crash: Y || VIN #: KNDMH4C70C6

ELECTRICAL SYSTEM

tl* the contact owns a 2012 kia sedona. while the vehicle was parked the contact removed the key from the ignition and noticed the ignition and the key were extremely hot. the failure occurred after driving approximately thirty miles or more. the contact measured the temperature of the key and stated it reached 101 degrees fahrenheit. the vehicle was taken to the dealer for diagnostic testing. the technician was unable to diagnose the failure. the manufacturer was made aware of the failure and a report was filed. the vehicle was not repaired. the approximate failure mileage was 425.

Reported in: RANDOLPH NY || Crash: N || VIN #: KNDMG4C72C6

VEHICLE SPEED CONTROL

upon coming out of ramp curve to merge onto interstate, vehicle felt as if coasting because with gentle acceleration to merge the vehicle did not respond. then suddenly it quickly speed up! i steered right and brushed hedges hanging over guard rail to avoid oncoming traffic due to uncontrollable speed. this same occurrence happened intermittently at traffic lights. at a complete stop and began to accelerate with no vehicle response, then sudden acceleration to extent vehicle wheels spinned. go for several blocks and safety hazard would not repeat, then at next stop sign uncontrollable speed again. this is a rental vehicle and i called in concern and turned vehicle in the next morning for a replacement due to unsafe malfunctioning. enterprise switched vehicles and put in a claim against me for branch scratches on right side of vehicle. the incident was in philadelphia pa and i was transporting 4 senior citizens and my sister.

Reported in: FAYETTEVILLE NC || Crash: N || VIN #: KNDMG4C78C6

ENGINE

while turning onto another street the van stalled. i put on my flashers and stopped, put the van in park and started it again. it started right up and the check engine light was on. it didn't have any power when i hit the gas, so i turned it off and started it again and it ran normal, except for the check engine light being on. on the way home it almost stalled again. this happened on a saturday. we called the dealer right away and they said to bring it in on monday. a week or so before the van did this i noticed the rpm's going up an down when i would be at a stop just idling. the dealer checked the codes for the throttle body and found an update so they reprogrammed it according to their paperwork. on friday i was driving down the street going about 25 mph and when i got to the traffic light i lost power. i thought it had stalled again, but it didn't. when i pressed the gas it did not accelerate , and would not go over 10 mph. i got it off the street and shut it off and then restarted it. it would not respond when i stepped on the gas. i turned it off again and let it sit for a couple minutes and then when i re-started it, it responded when i accelerated. once again the check engine light was on. i immediately contacted the dealer and drove it right to them. according to their paperwork they checked and found an internal fault with the throttle body actuator. they replaced the throttle body assembly and kept it a few days to see if it would lose power again. according to them it did not and i picked it up. this is the first day i have had it back and so far it has run fine. i am driving children around in this van all the time and now i need to be concerned that it is going to stall or go into "limp mode" as the dealer called it when i pull out onto the busy roads where i live. i hope they fixed it.

Reported in: WARMINSTER PA || Crash: N || VIN #: KNDMG4C75C6

EQUIPMENT:MECHANICAL:JACKS

we had a flat tire on our 2012 kia sedona. when my husband put the vehicle on the jack to change the tire, the jack crumpled like an empty soda can. this was the first and only time that this factory provided jack had ever been used. if my husband had been under the vehicle retrieving the donut, he could have been seriously hurt, or worse. we went to the kia sussman dealership in jenkintown pa and they refused to replace the jack for one that was safe, said that these pieces were not part of the warranty and to leave and take the jack with us. i am very concerned that one of these defective jacks will crumple on someone else while they are under their vehicle and be hurt or killed.

Reported in: ABINGTON PA || Crash: N || VIN #:

ELECTRICAL SYSTEM

2014 kia sorento limited safety issue: the electroluminescent speedometer isn't readable during daylight operation. this causes a very real safety situation when the driver has to take his eyes off the road for 3 or 4 seconds to figure out how fast he is going. the display is entirely programmable by kia. they have chosen to show the speed by a small dark red marker against a black background. during daylight driving you have to hunt for the marker. put on sun glasses and it can take 5 or 6 seconds to find the marker. all that time you are not looking at the road. simple program changes and software updates could easily solve this problem. - make the marker longer and/or bigger, make the marker lighter red, make the marker white, or show the speed numerically in the center of the speedometer. all these could be driver selectable from the existing "settings" menu. kia has been made aware of this problem since at least june 10, 2013 (case # [xxx] ? customer service representatives [xxx]). they are liable for accidents caused by this faulty product. the local kia service people recognize the problem but only corporate kia can fix it. other than this safety issue my $39,050 2014 sorento limited is perfectly assembled and excellently designed. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: BILLINGS MT || Crash: N || VIN #: 5XYKWDA70EG

STRUCTURE:BODY

tl* the contact owns a 2012 kia sedona. the contact stated that while driving at 10 mph, the driver's side sliding door opened independently. the failure recurred frequently along with the rear passenger sliding door. the vehicle was taken to the dealer who replaced the actuator on the rear passenger door and the modules in both rear doors. the failure was not corrected and recurred. the failure was reported to the manufacturer. the failure mileage was 5,000. the current mileage was 20,000.

Reported in: KING NC || Crash: N || VIN #: KNDMH4C72C6

ELECTRICAL SYSTEM

2012 kia sedona doors freeze shut and will not open in cold weather when doors finally open they do not close all the way and alarm sounds entire time doors are partially open. my children are at risk in this van and should be recalled to fix problem. many complaints on line with no permanent solution.

Reported in: SPRINGFIELD PA || Crash: N || VIN #:

POWER TRAIN

tl* the contact owns a 2012 kia sedona. the contact stated while driving approximately 60 mph the vehicle lost acceleration independently and the speed would not increase to 30 mph when the pedal was engaged. the failure occurred twice over a period of a year. the vehicle was taken to the dealer who diagnosed that the sensor for the throttle needed to be replaced. the vehicle was repaired. the contact also stated that the odometer reading was incorrect. the manufacturer was notified of the failure. the approximate failure mileage was 42,000.

Reported in: PERRY OK || Crash: N || VIN #: KNDMH4C75C6

VISIBILITY/WIPER

while i drive a car. it was very humidity condition. so i turn on ac to windows. few minutes later then suddenly ac stop. the windshield are clouded up with steam. so i can't see any through the windshield. so i stop and need to wait till its gone. so i visit my mechanic after day. he said ac pipe located behind steering hose is abraded by steering hose. so ac gas leaked at once. it shouldn't happen. it is very dangerous situation..

Reported in: FRESH MEADOWS NY || Crash: N || VIN #: KNDMG4C76C6

ELECTRICAL SYSTEM

i bought this 2012 kia brand new in 2011 well, a few months ago, we took it in for and oil change and it was making a loud noices in the engine, they fix it. also a part feel of the vehicle which secures the side door they orders the part and we had to keep calling then to see if they got the part in finally they did i talk to them about the lights not turning off after we turn off the vehicle and has ran the battery down several times and i had to replace the battery they check it out and could not determine what the problem they had to call someone.they said they would get back to us four months ago no response so i took the vehicle in today to get and oil change mr. campos sammy said he can’t help me the warranty is out and pretty much just get over it,call their crop office well mr. campos just grab a business card and gave it to me with a grin on his face like yea good luck with that one.person i spoke to ask me a few questions and then hung up i called back talk to someone who said give me a few days to research the problem mr campos told me they will check out the lights in which they did i assume. went to pay for the oil change no mention anything about the light problem problem so i asked the status of the light problem. mr. campos said it was an “electrical problem” and they need someone to authorize him to fix it.i asked won’t kia authorize them to fix it he said no we had to so i asked him if we authorize it that means we had to pay for it right.? he stated yes. i be responsible for the bill right he stated i would have to pay them a mimiun of $150.00 for the labor before they put it back together or give me my van back. we ask him is there a chance it could catch on fire or anything he stated no but it is an electoral problem that is a that was there before we bought it it’s not something we did or cause he agree.

Reported in: MONT BELVIEU TX || Crash: N || VIN #:

EXTERIOR LIGHTING

i bought this 2012 kia brand new in 2011 well, a few months ago, we took it in for and oil change and it was making a loud noices in the engine, they fix it. also a part feel of the vehicle which secures the side door they orders the part and we had to keep calling then to see if they got the part in finally they did i talk to them about the lights not turning off after we turn off the vehicle and has ran the battery down several times and i had to replace the battery they check it out and could not determine what the problem they had to call someone.they said they would get back to us four months ago no response so i took the vehicle in today to get and oil change mr. campos sammy said he can’t help me the warranty is out and pretty much just get over it,call their crop office well mr. campos just grab a business card and gave it to me with a grin on his face like yea good luck with that one.person i spoke to ask me a few questions and then hung up i called back talk to someone who said give me a few days to research the problem mr campos told me they will check out the lights in which they did i assume. went to pay for the oil change no mention anything about the light problem problem so i asked the status of the light problem. mr. campos said it was an “electrical problem” and they need someone to authorize him to fix it.i asked won’t kia authorize them to fix it he said no we had to so i asked him if we authorize it that means we had to pay for it right.? he stated yes. i be responsible for the bill right he stated i would have to pay them a mimiun of $150.00 for the labor before they put it back together or give me my van back. we ask him is there a chance it could catch on fire or anything he stated no but it is an electoral problem that is a that was there before we bought it it’s not something we did or cause he agree.

Reported in: MONT BELVIEU TX || Crash: N || VIN #:

VEHICLE SPEED CONTROL

i have reported to the kia dealership and filed a complaint with kia motors customer service about the accelerator pedal being unusually sensitive to foot pressure. this is a constant issue that causes me to accelerate more than i wish to. i have never experienced an issue with an accelerator pedal in my decades of driving experience. from a stop, i have to concentrate on pressing down extremely gently or else i can spin my wheels and lurch forward unintentionally. while driving i cannot help but speed up more than i want to do. it is dangerous and wastes fuel to be continually backing off foot pressure after the overly sensitive (loose feeling) gas pedal speeds up the engine. i asked to take the dealership service director with me. he had me drive another kia sedona, which is when i discovered the accelerator pedal felt and acted similarly to mine. therefore, this is a general safety problem that so far kia motors has confronted. my dealership did check out my gas pedal and thought there was nothing extraordinary about how it performed. there was no fix for my problem. the kia sedona has a pedal that acts differently than other kia vehicles. i have a friend who owns a 2012 kia suv that i have no problem with, at all.

Reported in: HUNTINGDON VALLEY PA || Crash: N || VIN #: KNDMG4C70C6

VEHICLE SPEED CONTROL

first the check engine light would come on and the van would jerk then i had no control over the gas 6/19/2014 i had to pull over turn the van off wait about five mins then turn it back on a go till it happened again took it to the dearship got it fixed then two days later 6/21/2014 same problem occured and this time the gas would go down on its own so i took it back on thursday 6/26/2014 they looked at it came out told me it was a throttle issue and he wasnt going to let me drive it they put me in a rental and i got my van back on 7/02/2014 and about three to four hours or so after getting it back the throttle started doing it again so now i have to call them back again and let them know the throttle is doing it again. i have four daughter's that drive around in the van with me when im not at work i can't take the chance of something happening while there in the van with me and i cant keep taking the time to drive the van from lehigh to cape coral to get it fixed. when i took it the first time i hadto pull over about 12 times before i got there.

Reported in: LEHIGH ACRES FL || Crash: N || VIN #: KNDMG4C71C6