KEYSTONE TRAVEL TRAILER 2020

Complete listing of complaints and recalls for this vehicle

2
Complaints
0
Recalls

Complaints & Recalls

2 Complaints 0 Recalls

Consumer Complaints

2 Complaints
Keystone Rv Company
Campaign: 11468140 Other
Jun 8, 2022
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2020 Keystone Travel Trailer RV. The contact received notification for NHTSA Campaign Number: 21V708000 (Equipment) however, the part to do the recall repair was unavailable. The dealer was notified of the issue; however, the contact was informed that the parts could be mailed to him however, he had to find his own mechanic to replace the part. The manufacturer had been notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Keystone Travel Trailer RV. The contact received notification for NHTSA Campaign Number: 21V708000 (Equipment) however, the part to do the recall repair was unavailable. The dealer was notified of the issue; however, the contact was informed that the parts could be mailed to him however, he had to find his own mechanic to replace the part. The manufacturer had been notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Keystone Travel Trailer RV. The contact received notification for NHTSA Campaign Number: 21V708000 (Equipment) however, the part to do the recall repair was unavailable. The dealer was notified of the issue; however, the contact was informed that the parts could be mailed to him however, he had to find his own mechanic to replace the part. The manufacturer had been notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: KEYSTONE
Mfg Campaign: 11468140
Notice Date: Jun 8, 2022
Recall Date: Jun 8, 2022
Keystone Rv Company
Campaign: 11308494 Other
Feb 11, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

TL* THE CONTACT OWNS A 2020 KEYSTONE. THE CONTACT STATED THAT THE PASSENGER'S SIDE DOOR UNLATCHED WHILE DRIVING. THE CONTACT STATED THAT THE DOOR FAILED TO REMAIN SECURELY LATCHED. THE VEHICLE WAS TAKEN TO RV COUNTRY-LAUGHLIN, 1725 S CASINO DR, LAUGHING, NV 89029) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

Corrective Action:

TL* THE CONTACT OWNS A 2020 KEYSTONE. THE CONTACT STATED THAT THE PASSENGER'S SIDE DOOR UNLATCHED WHILE DRIVING. THE CONTACT STATED THAT THE DOOR FAILED TO REMAIN SECURELY LATCHED. THE VEHICLE WAS TAKEN TO RV COUNTRY-LAUGHLIN, 1725 S CASINO DR, LAUGHING, NV 89029) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

Additional Notes:

TL* THE CONTACT OWNS A 2020 KEYSTONE. THE CONTACT STATED THAT THE PASSENGER'S SIDE DOOR UNLATCHED WHILE DRIVING. THE CONTACT STATED THAT THE DOOR FAILED TO REMAIN SECURELY LATCHED. THE VEHICLE WAS TAKEN TO RV COUNTRY-LAUGHLIN, 1725 S CASINO DR, LAUGHING, NV 89029) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

Manufacturer: KEYSTONE
Mfg Campaign: 11308494
Notice Date: Feb 11, 2020
Recall Date: Feb 11, 2020

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