KEYSTONE SPRINTER 2019

Complete listing of complaints and recalls for this vehicle

3
Complaints
3
Recalls

Complaints & Recalls

3 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Keystone Rv Company
NHTSA Campaign: 21V708000 SAFETY RECALL
95.9K Vehicles Affected
Recall Date: Sep 13, 2021
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 21-414
Notice Date: Feb 25, 2022
Recall Date: Sep 13, 2021
Keystone Rv Company
NHTSA Campaign: 21V427000 SAFETY RECALL
10.5K Vehicles Affected
Recall Date: Jun 4, 2021
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Bullet, Sprinter, and 2020 Keystone Hideout vehicles equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owners were notified of the defect on August 4, 2021. A final owner letter was mailed January 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Notice Date: Jan 12, 2022
Recall Date: Jun 4, 2021

Consumer Complaints

3 Complaints
Keystone Rv Company
Campaign: 11522806 Other
May 19, 2023
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

2019 Keystone Sprinter Camp Fire Travel Trailer- Consumer is requesting resolution to safety recall 21V-427 and reimbursement of replacement equipment. Recall letter and notice, Consumers letters to Keystone, Parts Invoice, & Instructions on use of part attached.

Corrective Action:

2019 Keystone Sprinter Camp Fire Travel Trailer- Consumer is requesting resolution to safety recall 21V-427 and reimbursement of replacement equipment. Recall letter and notice, Consumers letters to Keystone, Parts Invoice, & Instructions on use of part attached.

Additional Notes:

2019 Keystone Sprinter Camp Fire Travel Trailer- Consumer is requesting resolution to safety recall 21V-427 and reimbursement of replacement equipment. Recall letter and notice, Consumers letters to Keystone, Parts Invoice, & Instructions on use of part attached.

Manufacturer: KEYSTONE
Mfg Campaign: 11522806
Notice Date: May 19, 2023
Recall Date: May 19, 2023
Keystone Rv Company
Campaign: 11522806 Other
May 19, 2023
Defect Description:

FUEL SYSTEM, OTHER:PNEUMATIC:REGULATOR

Potential Consequences:

2019 Keystone Sprinter Camp Fire Travel Trailer- Consumer is requesting resolution to safety recall 21V-427 and reimbursement of replacement equipment. Recall letter and notice, Consumers letters to Keystone, Parts Invoice, & Instructions on use of part attached.

Corrective Action:

2019 Keystone Sprinter Camp Fire Travel Trailer- Consumer is requesting resolution to safety recall 21V-427 and reimbursement of replacement equipment. Recall letter and notice, Consumers letters to Keystone, Parts Invoice, & Instructions on use of part attached.

Additional Notes:

2019 Keystone Sprinter Camp Fire Travel Trailer- Consumer is requesting resolution to safety recall 21V-427 and reimbursement of replacement equipment. Recall letter and notice, Consumers letters to Keystone, Parts Invoice, & Instructions on use of part attached.

Manufacturer: KEYSTONE
Mfg Campaign: 11522806
Notice Date: May 19, 2023
Recall Date: May 19, 2023
Keystone Rv Company
Campaign: 11433085 Other
Sep 15, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2019 Keystone Sprinter. The contact stated that the RV caught fire from the living room and kitchen area. However, the contact was unaware of what caused the RV to catch fire. The fire department was also unable to locate what caused the RV fire. The RV was not repaired. The manufacturer was contacted. The contact believes that the RV fire was due to NHTSA Campaign Number: 21V427000 (Equipment). The failure mileage was not available.

Corrective Action:

The contact owns a 2019 Keystone Sprinter. The contact stated that the RV caught fire from the living room and kitchen area. However, the contact was unaware of what caused the RV to catch fire. The fire department was also unable to locate what caused the RV fire. The RV was not repaired. The manufacturer was contacted. The contact believes that the RV fire was due to NHTSA Campaign Number: 21V427000 (Equipment). The failure mileage was not available.

Additional Notes:

The contact owns a 2019 Keystone Sprinter. The contact stated that the RV caught fire from the living room and kitchen area. However, the contact was unaware of what caused the RV to catch fire. The fire department was also unable to locate what caused the RV fire. The RV was not repaired. The manufacturer was contacted. The contact believes that the RV fire was due to NHTSA Campaign Number: 21V427000 (Equipment). The failure mileage was not available.

Manufacturer: KEYSTONE
Mfg Campaign: 11433085
Notice Date: Sep 15, 2021
Recall Date: Sep 15, 2021

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