KEYSTONE RAPTOR 2021

Complete listing of complaints and recalls for this vehicle

1
Complaints
3
Recalls

Complaints & Recalls

1 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Keystone Rv Company
NHTSA Campaign: 23V082000 SAFETY RECALL
5.6K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.

Potential Risk:
A failure of the fuel station controller increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 23-439
Notice Date: Apr 5, 2023
Recall Date: Feb 15, 2023
Keystone Rv Company
NHTSA Campaign: 22V048000 SAFETY RECALL
92 Vehicles Affected
Recall Date: Feb 2, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2021-2022 Raptor and 2021 Montana vehicles equipped with certain Sailun tires, size 235/80R16G. Due to a manufacturing issue, the tires may experience a belt separation.

Potential Risk:
Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owner notification letters were mailed March 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-420.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 22-420
Notice Date: Mar 2, 2022
Recall Date: Feb 2, 2022

Consumer Complaints

1 Complaint
Keystone Rv Company
Campaign: 11440037 Other
Nov 10, 2021
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2021 Keystone Raptor RV. The contact stated while operating the vehicle, there was an abnormal fuel odor inside the RV. Upon inspection, it was discovered that the fuel lines from the generator to the fuel tank had contacted the axle causing a failure to the lines and causing fuel to leak. The manufacturer and local dealer were notified of the failure and the contact received parts to repair the failure. The repair was performed however, the failure reoccurred. The failure mileage was 3,000.

Corrective Action:

The contact owns a 2021 Keystone Raptor RV. The contact stated while operating the vehicle, there was an abnormal fuel odor inside the RV. Upon inspection, it was discovered that the fuel lines from the generator to the fuel tank had contacted the axle causing a failure to the lines and causing fuel to leak. The manufacturer and local dealer were notified of the failure and the contact received parts to repair the failure. The repair was performed however, the failure reoccurred. The failure mileage was 3,000.

Additional Notes:

The contact owns a 2021 Keystone Raptor RV. The contact stated while operating the vehicle, there was an abnormal fuel odor inside the RV. Upon inspection, it was discovered that the fuel lines from the generator to the fuel tank had contacted the axle causing a failure to the lines and causing fuel to leak. The manufacturer and local dealer were notified of the failure and the contact received parts to repair the failure. The repair was performed however, the failure reoccurred. The failure mileage was 3,000.

Manufacturer: KEYSTONE
Mfg Campaign: 11440037
Notice Date: Nov 10, 2021
Recall Date: Nov 10, 2021

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