Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2018 Passport recreational trailers, models 153ML, 171EXP, 175BH, 195RB, 199ML, 217EXP and 239ML. The spare tire carrier may not have been mounted properly to the back wall of the trailer, and, as a result, the spare tire and carrier may detach from the trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18-311
Recall Date: Mar 22, 2018
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2018 Keystone Passport, Summerland and Hideout, Dutchmen Aspen Trail and Coleman, and Crossroads Zinger recreational trailers. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18-315
Recall Date: Mar 2, 2018
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17-307
Recall Date: Nov 22, 2017
Consumer Complaints
1 ComplaintKeystone Rv Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MANUFACTURER CERTIFIES COMPLIANCE WITH STANDARD FOR RECREATIONAL VEHICLES NFPA 1192. RV DOES NOT MEET NFPA 1192. MANUFACTURER HAS BEEN MADE AWARE OF THIS AND REFUSES TO CORRECT IT. RV LACKS ADEQUATE FIRE ESCAPE WINDOWS IN VIOLATION OF NFPA 6.2.1
Corrective Action:
MANUFACTURER CERTIFIES COMPLIANCE WITH STANDARD FOR RECREATIONAL VEHICLES NFPA 1192. RV DOES NOT MEET NFPA 1192. MANUFACTURER HAS BEEN MADE AWARE OF THIS AND REFUSES TO CORRECT IT. RV LACKS ADEQUATE FIRE ESCAPE WINDOWS IN VIOLATION OF NFPA 6.2.1
Additional Notes:
MANUFACTURER CERTIFIES COMPLIANCE WITH STANDARD FOR RECREATIONAL VEHICLES NFPA 1192. RV DOES NOT MEET NFPA 1192. MANUFACTURER HAS BEEN MADE AWARE OF THIS AND REFUSES TO CORRECT IT. RV LACKS ADEQUATE FIRE ESCAPE WINDOWS IN VIOLATION OF NFPA 6.2.1
Mfg Campaign: 11121596
Recall Date: Aug 22, 2018
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