Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22-434
Recall Date: Aug 9, 2022
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2022 Bullet, Outback, and Passport travel trailers. The coupler hitch may have been welded improperly, which can cause the trailer to separate from the tow vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22-427
Recall Date: Mar 28, 2022
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22-423
Recall Date: Mar 11, 2022
Consumer Complaints
3 ComplaintsKeystone Rv Company
Defect Description:
WHEELS
Potential Consequences:
One of my trailer wheels broke apart launching shrapnel through the RV floor into the other tire on the same side
Corrective Action:
One of my trailer wheels broke apart launching shrapnel through the RV floor into the other tire on the same side
Additional Notes:
One of my trailer wheels broke apart launching shrapnel through the RV floor into the other tire on the same side
Mfg Campaign: 11544162
Recall Date: Sep 12, 2023
Keystone Rv Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.
Corrective Action:
The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.
Additional Notes:
The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.
Mfg Campaign: 11527028
Recall Date: Jun 14, 2023
Keystone Rv Company
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.
Corrective Action:
The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.
Additional Notes:
The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.
Mfg Campaign: 11527028
Recall Date: Jun 14, 2023
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