KEYSTONE OUTBACK 2022

Complete listing of complaints and recalls for this vehicle

3
Complaints
5
Recalls

Complaints & Recalls

3 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Keystone Rv Company
NHTSA Campaign: 22V604000 SAFETY RECALL
20.6K Vehicles Affected
Recall Date: Aug 9, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Potential Risk:
An awning that drops or extends beyond normal operation can increase the risk of injury.
FREE Recall Solution:
Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 22-434
Notice Date: Sep 16, 2022
Recall Date: Aug 9, 2022
Keystone Rv Company
NHTSA Campaign: 22V195000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Mar 28, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2022 Bullet, Outback, and Passport travel trailers. The coupler hitch may have been welded improperly, which can cause the trailer to separate from the tow vehicle.

Potential Risk:
Trailer separation from a tow vehicle can increase the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect the welds, and replace the coupler if necessary, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-427.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 22-427
Notice Date: May 3, 2022
Recall Date: Mar 28, 2022
Keystone Rv Company
NHTSA Campaign: 22V144000 SAFETY RECALL
39.2K Vehicles Affected
Recall Date: Mar 11, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Potential Risk:
Inoperable safety alarms increase the risk of injury.
FREE Recall Solution:
Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 22-423
Notice Date: May 2, 2022
Recall Date: Mar 11, 2022

Consumer Complaints

3 Complaints
Keystone Rv Company
Campaign: 11544162 Other
Sep 12, 2023
Defect Description:

WHEELS

Potential Consequences:

One of my trailer wheels broke apart launching shrapnel through the RV floor into the other tire on the same side

Corrective Action:

One of my trailer wheels broke apart launching shrapnel through the RV floor into the other tire on the same side

Additional Notes:

One of my trailer wheels broke apart launching shrapnel through the RV floor into the other tire on the same side

Manufacturer: KEYSTONE
Mfg Campaign: 11544162
Notice Date: Sep 12, 2023
Recall Date: Sep 12, 2023
Keystone Rv Company
Campaign: 11527028 Other
Jun 14, 2023
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.

Corrective Action:

The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.

Additional Notes:

The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.

Manufacturer: KEYSTONE
Mfg Campaign: 11527028
Notice Date: Jun 14, 2023
Recall Date: Jun 14, 2023
Keystone Rv Company
Campaign: 11527028 Other
Jun 14, 2023
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.

Corrective Action:

The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.

Additional Notes:

The contact owns a 2022 Keystone Outback RV. The contact stated that the awning on the front passenger’s side had separated from the RV. The dealer was contacted and stated that the failure was not under recall and the repair would not be covered under warranty. The manufacturer was not contacted. The failure mileage was 80.

Manufacturer: KEYSTONE
Mfg Campaign: 11527028
Notice Date: Jun 14, 2023
Recall Date: Jun 14, 2023

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