KEYSTONE IMPACT 2020

Complete listing of complaints and recalls for this vehicle

1
Complaints
5
Recalls

Complaints & Recalls

1 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Keystone Rv Company
NHTSA Campaign: 22V726000 SAFETY RECALL
9.7K Vehicles Affected
Recall Date: Sep 29, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.

Potential Risk:
A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 22-437
Notice Date: Nov 10, 2022
Recall Date: Sep 29, 2022
Keystone Rv Company
NHTSA Campaign: 21V019000 SAFETY RECALL
309 Vehicles Affected
Recall Date: Jan 20, 2021
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2019-2020 Impact 26V, 28V, 29V, 311, 317, 330, 332, 343, 351, 359, 367, 415, 3118, 3219 recreational trailers, equipped with Dometic 3 burner cooking stoves. The internal O-ring between the saddle valve and the manifold can experience a propane gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Keystone will notify owners, and dealers will remove the existing manifold bolts and seals and install new seals and bolts, free of charge. The recall began February 12, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-398.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 21-398
Notice Date: Feb 12, 2021
Recall Date: Jan 20, 2021
Keystone Rv Company
NHTSA Campaign: 20V428000 SAFETY RECALL
594 Vehicles Affected
Recall Date: Jul 24, 2020
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.

Potential Risk:
A generator that is able to energize the shore power connection may increase the risk of injury.
FREE Recall Solution:
Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 20-382
Notice Date: Aug 27, 2020
Recall Date: Jul 24, 2020
Keystone Rv Company
NHTSA Campaign: 20V398000 SAFETY RECALL
8.3K Vehicles Affected
Recall Date: Jul 7, 2020
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.

Potential Risk:
If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 20-381
Notice Date: Aug 27, 2020
Recall Date: Jul 7, 2020

Consumer Complaints

1 Complaint
Keystone Rv Company
Campaign: 11350962 Other
1 Vehicles Affected
Aug 24, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE TRAILER DOOR RELEASED UNEXPECTEDLY CAUSING SEVERE PERSONAL INJURIES

Corrective Action:

THE TRAILER DOOR RELEASED UNEXPECTEDLY CAUSING SEVERE PERSONAL INJURIES

Additional Notes:

THE TRAILER DOOR RELEASED UNEXPECTEDLY CAUSING SEVERE PERSONAL INJURIES

Manufacturer: KEYSTONE
Mfg Campaign: 11350962
Notice Date: Aug 24, 2020
Recall Date: Aug 24, 2020
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