KEYSTONE FUZION 2023

Complete listing of complaints and recalls for this vehicle

3
Complaints
11
Recalls

Complaints & Recalls

3 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Keystone Rv Company
NHTSA Campaign: 24V234000 SAFETY RECALL
10.9K Vehicles Affected
Recall Date: Mar 27, 2024
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

Potential Risk:
A circuit board that overheats increases the risk of a fire.
FREE Recall Solution:
Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 24-452
Notice Date: May 2, 2024
Recall Date: Mar 27, 2024
Keystone Rv Company
NHTSA Campaign: 23V082000 SAFETY RECALL
5.6K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.

Potential Risk:
A failure of the fuel station controller increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 23-439
Notice Date: Apr 5, 2023
Recall Date: Feb 15, 2023
Keystone Rv Company
NHTSA Campaign: 22V726000 SAFETY RECALL
9.7K Vehicles Affected
Recall Date: Sep 29, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.

Potential Risk:
A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 22-437
Notice Date: Nov 10, 2022
Recall Date: Sep 29, 2022

Consumer Complaints

3 Complaints
Keystone Rv Company
Campaign: 11633710 Other
Jan 2, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Frame broken which has caused other damage to the RV. Not safe to be on the road

Corrective Action:

Frame broken which has caused other damage to the RV. Not safe to be on the road

Additional Notes:

Frame broken which has caused other damage to the RV. Not safe to be on the road

Manufacturer: KEYSTONE
Mfg Campaign: 11633710
Notice Date: Jan 2, 2025
Recall Date: Jan 2, 2025
Keystone Rv Company
Campaign: 11633710 Other
Jan 2, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Frame broken which has caused other damage to the RV. Not safe to be on the road

Corrective Action:

Frame broken which has caused other damage to the RV. Not safe to be on the road

Additional Notes:

Frame broken which has caused other damage to the RV. Not safe to be on the road

Manufacturer: KEYSTONE
Mfg Campaign: 11633710
Notice Date: Jan 2, 2025
Recall Date: Jan 2, 2025
Keystone Rv Company
Campaign: 11590149 Other
May 22, 2024
Defect Description:

SUSPENSION

Potential Consequences:

Flex frame failure/cracks. This affects the nose and 5thwheel hitch structure. This is a known issue that they flex and brake under the bed slide. I have not driven mine more than 200 miles so it has not appeared yet but ai am watch so many others go thru the issue with the exact same model. 1, 2 or 3 times, due to poor welds, no support guests, etc. I have had more than 30 issues with my RV. Keystone shows lack of concern.

Corrective Action:

Flex frame failure/cracks. This affects the nose and 5thwheel hitch structure. This is a known issue that they flex and brake under the bed slide. I have not driven mine more than 200 miles so it has not appeared yet but ai am watch so many others go thru the issue with the exact same model. 1, 2 or 3 times, due to poor welds, no support guests, etc. I have had more than 30 issues with my RV. Keystone shows lack of concern.

Additional Notes:

Flex frame failure/cracks. This affects the nose and 5thwheel hitch structure. This is a known issue that they flex and brake under the bed slide. I have not driven mine more than 200 miles so it has not appeared yet but ai am watch so many others go thru the issue with the exact same model. 1, 2 or 3 times, due to poor welds, no support guests, etc. I have had more than 30 issues with my RV. Keystone shows lack of concern.

Manufacturer: KEYSTONE
Mfg Campaign: 11590149
Notice Date: May 22, 2024
Recall Date: May 22, 2024

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