Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24-452
Recall Date: Mar 27, 2024
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23-439
Recall Date: Feb 15, 2023
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22-437
Recall Date: Sep 29, 2022
Consumer Complaints
3 ComplaintsKeystone Rv Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Frame broken which has caused other damage to the RV. Not safe to be on the road
Corrective Action:
Frame broken which has caused other damage to the RV. Not safe to be on the road
Additional Notes:
Frame broken which has caused other damage to the RV. Not safe to be on the road
Mfg Campaign: 11633710
Recall Date: Jan 2, 2025
Keystone Rv Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Frame broken which has caused other damage to the RV. Not safe to be on the road
Corrective Action:
Frame broken which has caused other damage to the RV. Not safe to be on the road
Additional Notes:
Frame broken which has caused other damage to the RV. Not safe to be on the road
Mfg Campaign: 11633710
Recall Date: Jan 2, 2025
Keystone Rv Company
Defect Description:
SUSPENSION
Potential Consequences:
Flex frame failure/cracks. This affects the nose and 5thwheel hitch structure. This is a known issue that they flex and brake under the bed slide. I have not driven mine more than 200 miles so it has not appeared yet but ai am watch so many others go thru the issue with the exact same model. 1, 2 or 3 times, due to poor welds, no support guests, etc. I have had more than 30 issues with my RV. Keystone shows lack of concern.
Corrective Action:
Flex frame failure/cracks. This affects the nose and 5thwheel hitch structure. This is a known issue that they flex and brake under the bed slide. I have not driven mine more than 200 miles so it has not appeared yet but ai am watch so many others go thru the issue with the exact same model. 1, 2 or 3 times, due to poor welds, no support guests, etc. I have had more than 30 issues with my RV. Keystone shows lack of concern.
Additional Notes:
Flex frame failure/cracks. This affects the nose and 5thwheel hitch structure. This is a known issue that they flex and brake under the bed slide. I have not driven mine more than 200 miles so it has not appeared yet but ai am watch so many others go thru the issue with the exact same model. 1, 2 or 3 times, due to poor welds, no support guests, etc. I have had more than 30 issues with my RV. Keystone shows lack of concern.
Mfg Campaign: 11590149
Recall Date: May 22, 2024
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Valencia, CA • 36 yrs
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