Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2016-2019 Keystone Impact and Fuzion recreational trailers. The wiring for the electric brakes may contact the tires or wheels, causing damage to the wires, potentially reducing the trailer's braking ability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18-330
Recall Date: Sep 20, 2018
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17-307
Recall Date: Nov 22, 2017
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain model year 2017 Keystone Carbon and Raptor fifth wheel recreational trailers, and 2016-2017 Fuzion and Dutchmen Voltage fifth wheel recreational trailers. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16-274
Recall Date: Dec 16, 2016
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16-267
Recall Date: Nov 15, 2016
Consumer Complaints
1 ComplaintKeystone Rv Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNED A 2016 KEYSTONE FUZION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V651000 (SERVICE BRAKES, ELECTRIC). THE CONTACT NOTICED A STRONG BRAKE ODOR WHILE DRIVING. THE CONTACT LOST THE BRAKING ABILITY AND CAUSED THE REV TO GO INTO AND EMBANKMENT DESTROYING THE FRONT AND REAR AXLE AND THE FRAME WAS BENT. THE RV WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 KEYSTONE FUZION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V651000 (SERVICE BRAKES, ELECTRIC). THE CONTACT NOTICED A STRONG BRAKE ODOR WHILE DRIVING. THE CONTACT LOST THE BRAKING ABILITY AND CAUSED THE REV TO GO INTO AND EMBANKMENT DESTROYING THE FRONT AND REAR AXLE AND THE FRAME WAS BENT. THE RV WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 KEYSTONE FUZION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V651000 (SERVICE BRAKES, ELECTRIC). THE CONTACT NOTICED A STRONG BRAKE ODOR WHILE DRIVING. THE CONTACT LOST THE BRAKING ABILITY AND CAUSED THE REV TO GO INTO AND EMBANKMENT DESTROYING THE FRONT AND REAR AXLE AND THE FRAME WAS BENT. THE RV WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11232570
Recall Date: Jul 16, 2019
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