Complaints & Recalls
Consumer Complaints
2 ComplaintsKeystone Rv Company
Defect Description:
SUSPENSION
Potential Consequences:
DRIVERS SIDE REAR LEAF SPRING HANGER SHEARED OFF FROM FRAME WHILE UNDERWAY. I HAD A WELDER TELL ME THAT THE WELDS LOOKED LIKE THEY HAD "UNDERCUT" . WHILE THE UNIT WAS AT THE FACTORY REPAIR CENTER FOR OTHER FAILURES, I WAS TOLD THERE WERE NO ISSUES. THIS FAILURE TOOK PLACE WITHIN WEEKS OF THE FACTORY INSPECTION. AXLE SEPARATION FROM THE FRAME COULD HAVE HAPPENED IF THIS WASN'T CAUGHT QUICKLY. I HAD THE UNIT WEIGHED PREVIOUSLY AS WAS WELL UNDER GVWR.
Corrective Action:
DRIVERS SIDE REAR LEAF SPRING HANGER SHEARED OFF FROM FRAME WHILE UNDERWAY. I HAD A WELDER TELL ME THAT THE WELDS LOOKED LIKE THEY HAD "UNDERCUT" . WHILE THE UNIT WAS AT THE FACTORY REPAIR CENTER FOR OTHER FAILURES, I WAS TOLD THERE WERE NO ISSUES. THIS FAILURE TOOK PLACE WITHIN WEEKS OF THE FACTORY INSPECTION. AXLE SEPARATION FROM THE FRAME COULD HAVE HAPPENED IF THIS WASN'T CAUGHT QUICKLY. I HAD THE UNIT WEIGHED PREVIOUSLY AS WAS WELL UNDER GVWR.
Additional Notes:
DRIVERS SIDE REAR LEAF SPRING HANGER SHEARED OFF FROM FRAME WHILE UNDERWAY. I HAD A WELDER TELL ME THAT THE WELDS LOOKED LIKE THEY HAD "UNDERCUT" . WHILE THE UNIT WAS AT THE FACTORY REPAIR CENTER FOR OTHER FAILURES, I WAS TOLD THERE WERE NO ISSUES. THIS FAILURE TOOK PLACE WITHIN WEEKS OF THE FACTORY INSPECTION. AXLE SEPARATION FROM THE FRAME COULD HAVE HAPPENED IF THIS WASN'T CAUGHT QUICKLY. I HAD THE UNIT WEIGHED PREVIOUSLY AS WAS WELL UNDER GVWR.
Mfg Campaign: 11034433
Recall Date: Oct 18, 2017
Keystone Rv Company
Defect Description:
SUSPENSION
Potential Consequences:
A SHACKLE ON THE LEAF SPRING FAILED WHILE IN MOTION. FAILURE WAS FOUND DURING ROUTINE PHYSICAL INSPECTION. FURTHER FAILURE OF THE THE ATTACHMENT POINTS COULD HAVE CAUSED THE LOSS OF ONE OR MORE AXLES.
Corrective Action:
A SHACKLE ON THE LEAF SPRING FAILED WHILE IN MOTION. FAILURE WAS FOUND DURING ROUTINE PHYSICAL INSPECTION. FURTHER FAILURE OF THE THE ATTACHMENT POINTS COULD HAVE CAUSED THE LOSS OF ONE OR MORE AXLES.
Additional Notes:
A SHACKLE ON THE LEAF SPRING FAILED WHILE IN MOTION. FAILURE WAS FOUND DURING ROUTINE PHYSICAL INSPECTION. FURTHER FAILURE OF THE THE ATTACHMENT POINTS COULD HAVE CAUSED THE LOSS OF ONE OR MORE AXLES.
Mfg Campaign: 11034446
Recall Date: Oct 18, 2017
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025