KEYSTONE COUGAR 2022

Complete listing of complaints and recalls for this vehicle

3
Complaints
8
Recalls

Complaints & Recalls

3 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Keystone Rv Company
NHTSA Campaign: 23V169000 SAFETY RECALL
276 Vehicles Affected
Recall Date: Mar 16, 2023
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2022-2023 Cougar travel trailers. These vehicles may have been manufactured without an emergency exit window.

Potential Risk:
Without an emergency exit window, there would not be a second way for occupants to exit the vehicle during an emergency, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 23-440
Notice Date: Mar 29, 2023
Recall Date: Mar 16, 2023
Keystone Rv Company
NHTSA Campaign: 22V604000 SAFETY RECALL
20.6K Vehicles Affected
Recall Date: Aug 9, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Potential Risk:
An awning that drops or extends beyond normal operation can increase the risk of injury.
FREE Recall Solution:
Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 22-434
Notice Date: Sep 16, 2022
Recall Date: Aug 9, 2022
Keystone Rv Company
NHTSA Campaign: 22V383000 SAFETY RECALL
764 Vehicles Affected
Recall Date: May 27, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2022 Keystone Cougar travel trailers, equipped with a swing up table/bed base. The base may have incomplete welds that are unable to hold the intended weight, causing the table/bed base to drop unexpectedly.

Potential Risk:
A table or bed that drops unexpectedly can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the table/bed base, free of charge. Owner notification letters were mailed June 24, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-433.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 22-433
Notice Date: Jun 24, 2022
Recall Date: May 27, 2022
Keystone Rv Company
NHTSA Campaign: 22V209000 SAFETY RECALL
513 Vehicles Affected
Recall Date: Mar 31, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.

Potential Risk:
Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.
FREE Recall Solution:
Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 22-430
Notice Date: May 12, 2022
Recall Date: Mar 31, 2022
Keystone Rv Company
NHTSA Campaign: 22V144000 SAFETY RECALL
39.2K Vehicles Affected
Recall Date: Mar 11, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Potential Risk:
Inoperable safety alarms increase the risk of injury.
FREE Recall Solution:
Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 22-423
Notice Date: May 2, 2022
Recall Date: Mar 11, 2022
Keystone Rv Company
NHTSA Campaign: 22V105000 SAFETY RECALL
118 Vehicles Affected
Recall Date: Feb 23, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2022 Cougar fifth wheel travel trailers. These vehicles were manufactured with Load Range "D" (2540 lbs) tires, when they should have been equipped with Load Range "E" (2860 lbs) tires.

Potential Risk:
Incorrect load range tires can allow the vehicle to become overloaded, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the tires, as necessary, free of charge. Owner letters were mailed March 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-421.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 22-421
Notice Date: Mar 16, 2022
Recall Date: Feb 23, 2022

Consumer Complaints

3 Complaints
Keystone Rv Company
Campaign: 11661037 Other
May 14, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

There was a bulge showing near the front of the camper, dealer inspected and said there is frame flex, possibly broken welds on the frame, which is a common problem with the lippert manufactured frames. Model years directly before this year(2022) were recalled for the same problem. This seems to be a common issue for 2022 models as well but there still is no safety recall despite the inherent risk of them being on the road.

Corrective Action:

There was a bulge showing near the front of the camper, dealer inspected and said there is frame flex, possibly broken welds on the frame, which is a common problem with the lippert manufactured frames. Model years directly before this year(2022) were recalled for the same problem. This seems to be a common issue for 2022 models as well but there still is no safety recall despite the inherent risk of them being on the road.

Additional Notes:

There was a bulge showing near the front of the camper, dealer inspected and said there is frame flex, possibly broken welds on the frame, which is a common problem with the lippert manufactured frames. Model years directly before this year(2022) were recalled for the same problem. This seems to be a common issue for 2022 models as well but there still is no safety recall despite the inherent risk of them being on the road.

Manufacturer: KEYSTONE
Mfg Campaign: 11661037
Notice Date: May 14, 2025
Recall Date: May 14, 2025
Keystone Rv Company
Campaign: 11572192 Other
Feb 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Vehicle was taken to the RV dealer to have annual maintenance done. During inspection it was discovered that 3 of 4 brakes were covered with grease from blown bearing seals. The vehicle has less than 3,000 miles and if not addressed could have resulted in an accident due to inability to stop the trailer using the designed braking systems. The supplier of the axles and brake systems was contacted and they informed us the seals are only warranted for 1 year. Seal failures are very common on RV's and need to be addressed to provide a design which will not fail prematurely (Less than 1 trip across the country). There are no warning indicators or messages indicating brake failure.

Corrective Action:

Vehicle was taken to the RV dealer to have annual maintenance done. During inspection it was discovered that 3 of 4 brakes were covered with grease from blown bearing seals. The vehicle has less than 3,000 miles and if not addressed could have resulted in an accident due to inability to stop the trailer using the designed braking systems. The supplier of the axles and brake systems was contacted and they informed us the seals are only warranted for 1 year. Seal failures are very common on RV's and need to be addressed to provide a design which will not fail prematurely (Less than 1 trip across the country). There are no warning indicators or messages indicating brake failure.

Additional Notes:

Vehicle was taken to the RV dealer to have annual maintenance done. During inspection it was discovered that 3 of 4 brakes were covered with grease from blown bearing seals. The vehicle has less than 3,000 miles and if not addressed could have resulted in an accident due to inability to stop the trailer using the designed braking systems. The supplier of the axles and brake systems was contacted and they informed us the seals are only warranted for 1 year. Seal failures are very common on RV's and need to be addressed to provide a design which will not fail prematurely (Less than 1 trip across the country). There are no warning indicators or messages indicating brake failure.

Manufacturer: KEYSTONE
Mfg Campaign: 11572192
Notice Date: Feb 15, 2024
Recall Date: Feb 15, 2024
Keystone Rv Company
Campaign: 11472233 Other
Jul 3, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vehicle is a 2022 Keystone Cougar 29RLI recreational vehicle. Safety issue is with the Solara awnings manufactured by Lippert. Awning fabric appeared to only be glued to the poly cord that secures it to the trailer. While we were setup, the awning roller fell away from the trailer. If we had been in transit, it could have hit a car in an adjacent lane, causing an accident. The rear awning is also failing but is still mostly in tact.

Corrective Action:

Vehicle is a 2022 Keystone Cougar 29RLI recreational vehicle. Safety issue is with the Solara awnings manufactured by Lippert. Awning fabric appeared to only be glued to the poly cord that secures it to the trailer. While we were setup, the awning roller fell away from the trailer. If we had been in transit, it could have hit a car in an adjacent lane, causing an accident. The rear awning is also failing but is still mostly in tact.

Additional Notes:

Vehicle is a 2022 Keystone Cougar 29RLI recreational vehicle. Safety issue is with the Solara awnings manufactured by Lippert. Awning fabric appeared to only be glued to the poly cord that secures it to the trailer. While we were setup, the awning roller fell away from the trailer. If we had been in transit, it could have hit a car in an adjacent lane, causing an accident. The rear awning is also failing but is still mostly in tact.

Manufacturer: KEYSTONE
Mfg Campaign: 11472233
Notice Date: Jul 3, 2022
Recall Date: Jul 3, 2022
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