Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21-411
Recall Date: May 24, 2021
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2018-2019 Keystone Cougar recreational trailers equipped with an outdoor propane grill. The outdoor propane grill is installed in a wooden assembly that may not have enough clearance from the heated area.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18-322
Recall Date: Jun 7, 2018
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17-307
Recall Date: Nov 22, 2017
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks detaching from the trailer during transit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17-306
Recall Date: Oct 25, 2017
Consumer Complaints
7 ComplaintsKeystone Rv Company
Defect Description:
STRUCTURE:FRAME AND MEMBERS
Potential Consequences:
The contact owns a 2018 Keystone Cougar. The contact stated while driving approximately 45 MPH and towing a fifth wheel trailer, the trailer was rocking up and down on the king pin of the trailer. The contact stated no warning light was illuminated. When the contact stopped and entered the trailer, he noticed that the interior walls had buckled. The contact took the vehicle to a dealer who diagnosed that the floor had buckled. The vehicle was not repaired. The contact had the vehicle taken to the manufacturer who diagnosed that the walls needed to be straightened. The vehicle was repaired. The contact received a recall notice from the manufacturer that braces needed to be welded on the outriggers to keep the frame from bending. The contact related the recall to the failure. The manufacturer had been informed of the failure. The VIN was not available. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2018 Keystone Cougar. The contact stated while driving approximately 45 MPH and towing a fifth wheel trailer, the trailer was rocking up and down on the king pin of the trailer. The contact stated no warning light was illuminated. When the contact stopped and entered the trailer, he noticed that the interior walls had buckled. The contact took the vehicle to a dealer who diagnosed that the floor had buckled. The vehicle was not repaired. The contact had the vehicle taken to the manufacturer who diagnosed that the walls needed to be straightened. The vehicle was repaired. The contact received a recall notice from the manufacturer that braces needed to be welded on the outriggers to keep the frame from bending. The contact related the recall to the failure. The manufacturer had been informed of the failure. The VIN was not available. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2018 Keystone Cougar. The contact stated while driving approximately 45 MPH and towing a fifth wheel trailer, the trailer was rocking up and down on the king pin of the trailer. The contact stated no warning light was illuminated. When the contact stopped and entered the trailer, he noticed that the interior walls had buckled. The contact took the vehicle to a dealer who diagnosed that the floor had buckled. The vehicle was not repaired. The contact had the vehicle taken to the manufacturer who diagnosed that the walls needed to be straightened. The vehicle was repaired. The contact received a recall notice from the manufacturer that braces needed to be welded on the outriggers to keep the frame from bending. The contact related the recall to the failure. The manufacturer had been informed of the failure. The VIN was not available. The failure mileage was approximately 10,000.
Mfg Campaign: 11465964
Recall Date: May 24, 2022
Keystone Rv Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact to take the vehicle to a Keystone dealer however, no further assistance was provided. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact to take the vehicle to a Keystone dealer however, no further assistance was provided. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact to take the vehicle to a Keystone dealer however, no further assistance was provided. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11431251
Recall Date: Aug 31, 2021
Keystone Rv Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact to take the vehicle to a Keystone dealer however, no further assistance was provided. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact to take the vehicle to a Keystone dealer however, no further assistance was provided. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact to take the vehicle to a Keystone dealer however, no further assistance was provided. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11431251
Recall Date: Aug 31, 2021
Keystone Rv Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2018 KEYSTONE COUGAR HAS HAD A ELECTRICAL SHORT IN THE BEDROOM SLIDE. WHAT HAS BEEN OF REAL CONCERN IS THAT THE WIRES GOING THROUGH THE TRAILER INTO THE SLIDE WAS INCORRECTLY INSTALLED AT THE FACTORY. THE PLASTIC PROTECTIVE GROMMET BETWEEN THE WIRES GOING FROM THE TRAILER TO THE SLIDE WAS LEFT UNSECURED AND ALLOWED THE WIRES TO RUB INTO (AGAINST THE TRAILER FRAME)...UNTIL A SHORT OCCURRED. THE REALLY BAD THING WAS THAT THE FUSE IN THE PANEL DID NOT BLOW DEPENDING ON THE POSITION OF THE SLIDE GOING IN AND OUT. IT ALLOWED THE SPRING (HOLDING THE WIRES) UNDERNEATH THE BEDROOM SLIDE TO OVERHEAT TO THE POINT ONE COULDN'T TOUCH IT, AND YET DIDN'T BLOW THE FUSE SOMETIMES. EXTREMELY DANGEROUS FIRE HAZARD IN MY OPINION. IT WAS FIXED, BUT I HAVE CONCERN THE REST OF THE ELECTRICAL ON THE TRAILER SHOULD BE CHECKED, BUT HAVE YET TO RECEIVE A RESPONSE FROM KEYSTONE ABOUT THAT REQUEST. TRAILER WAS PARKED IN A RV PARK.
Corrective Action:
MY 2018 KEYSTONE COUGAR HAS HAD A ELECTRICAL SHORT IN THE BEDROOM SLIDE. WHAT HAS BEEN OF REAL CONCERN IS THAT THE WIRES GOING THROUGH THE TRAILER INTO THE SLIDE WAS INCORRECTLY INSTALLED AT THE FACTORY. THE PLASTIC PROTECTIVE GROMMET BETWEEN THE WIRES GOING FROM THE TRAILER TO THE SLIDE WAS LEFT UNSECURED AND ALLOWED THE WIRES TO RUB INTO (AGAINST THE TRAILER FRAME)...UNTIL A SHORT OCCURRED. THE REALLY BAD THING WAS THAT THE FUSE IN THE PANEL DID NOT BLOW DEPENDING ON THE POSITION OF THE SLIDE GOING IN AND OUT. IT ALLOWED THE SPRING (HOLDING THE WIRES) UNDERNEATH THE BEDROOM SLIDE TO OVERHEAT TO THE POINT ONE COULDN'T TOUCH IT, AND YET DIDN'T BLOW THE FUSE SOMETIMES. EXTREMELY DANGEROUS FIRE HAZARD IN MY OPINION. IT WAS FIXED, BUT I HAVE CONCERN THE REST OF THE ELECTRICAL ON THE TRAILER SHOULD BE CHECKED, BUT HAVE YET TO RECEIVE A RESPONSE FROM KEYSTONE ABOUT THAT REQUEST. TRAILER WAS PARKED IN A RV PARK.
Additional Notes:
MY 2018 KEYSTONE COUGAR HAS HAD A ELECTRICAL SHORT IN THE BEDROOM SLIDE. WHAT HAS BEEN OF REAL CONCERN IS THAT THE WIRES GOING THROUGH THE TRAILER INTO THE SLIDE WAS INCORRECTLY INSTALLED AT THE FACTORY. THE PLASTIC PROTECTIVE GROMMET BETWEEN THE WIRES GOING FROM THE TRAILER TO THE SLIDE WAS LEFT UNSECURED AND ALLOWED THE WIRES TO RUB INTO (AGAINST THE TRAILER FRAME)...UNTIL A SHORT OCCURRED. THE REALLY BAD THING WAS THAT THE FUSE IN THE PANEL DID NOT BLOW DEPENDING ON THE POSITION OF THE SLIDE GOING IN AND OUT. IT ALLOWED THE SPRING (HOLDING THE WIRES) UNDERNEATH THE BEDROOM SLIDE TO OVERHEAT TO THE POINT ONE COULDN'T TOUCH IT, AND YET DIDN'T BLOW THE FUSE SOMETIMES. EXTREMELY DANGEROUS FIRE HAZARD IN MY OPINION. IT WAS FIXED, BUT I HAVE CONCERN THE REST OF THE ELECTRICAL ON THE TRAILER SHOULD BE CHECKED, BUT HAVE YET TO RECEIVE A RESPONSE FROM KEYSTONE ABOUT THAT REQUEST. TRAILER WAS PARKED IN A RV PARK.
Mfg Campaign: 11221294
Recall Date: Jun 19, 2019
Keystone Rv Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE STOPPED AT THE NEAREST AUTHORIZED SERVICE CENTER. KEYSTONE REFUSED TO DO ANYTHING ABOUT THE ISSUE AT THE TIME LEAVING US IN ANOTHER STATE ON THE SIDE OF THE ROAD NOT KNOWING WHAT TO DO. OUR DEALER TOLD US THIS IS COMMON.
Corrective Action:
WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE STOPPED AT THE NEAREST AUTHORIZED SERVICE CENTER. KEYSTONE REFUSED TO DO ANYTHING ABOUT THE ISSUE AT THE TIME LEAVING US IN ANOTHER STATE ON THE SIDE OF THE ROAD NOT KNOWING WHAT TO DO. OUR DEALER TOLD US THIS IS COMMON.
Additional Notes:
WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE STOPPED AT THE NEAREST AUTHORIZED SERVICE CENTER. KEYSTONE REFUSED TO DO ANYTHING ABOUT THE ISSUE AT THE TIME LEAVING US IN ANOTHER STATE ON THE SIDE OF THE ROAD NOT KNOWING WHAT TO DO. OUR DEALER TOLD US THIS IS COMMON.
Mfg Campaign: 11033482
Recall Date: Oct 16, 2017
Keystone Rv Company
Defect Description:
WHEELS
Potential Consequences:
WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE STOPPED AT THE NEAREST AUTHORIZED SERVICE CENTER. KEYSTONE REFUSED TO DO ANYTHING ABOUT THE ISSUE AT THE TIME LEAVING US IN ANOTHER STATE ON THE SIDE OF THE ROAD NOT KNOWING WHAT TO DO. OUR DEALER TOLD US THIS IS COMMON.
Corrective Action:
WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE STOPPED AT THE NEAREST AUTHORIZED SERVICE CENTER. KEYSTONE REFUSED TO DO ANYTHING ABOUT THE ISSUE AT THE TIME LEAVING US IN ANOTHER STATE ON THE SIDE OF THE ROAD NOT KNOWING WHAT TO DO. OUR DEALER TOLD US THIS IS COMMON.
Additional Notes:
WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE STOPPED AT THE NEAREST AUTHORIZED SERVICE CENTER. KEYSTONE REFUSED TO DO ANYTHING ABOUT THE ISSUE AT THE TIME LEAVING US IN ANOTHER STATE ON THE SIDE OF THE ROAD NOT KNOWING WHAT TO DO. OUR DEALER TOLD US THIS IS COMMON.
Mfg Campaign: 11033482
Recall Date: Oct 16, 2017
Keystone Rv Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE STOPPED AT THE NEAREST AUTHORIZED SERVICE CENTER. KEYSTONE REFUSED TO DO ANYTHING ABOUT THE ISSUE AT THE TIME LEAVING US IN ANOTHER STATE ON THE SIDE OF THE ROAD NOT KNOWING WHAT TO DO. OUR DEALER TOLD US THIS IS COMMON.
Corrective Action:
WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE STOPPED AT THE NEAREST AUTHORIZED SERVICE CENTER. KEYSTONE REFUSED TO DO ANYTHING ABOUT THE ISSUE AT THE TIME LEAVING US IN ANOTHER STATE ON THE SIDE OF THE ROAD NOT KNOWING WHAT TO DO. OUR DEALER TOLD US THIS IS COMMON.
Additional Notes:
WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE STOPPED AT THE NEAREST AUTHORIZED SERVICE CENTER. KEYSTONE REFUSED TO DO ANYTHING ABOUT THE ISSUE AT THE TIME LEAVING US IN ANOTHER STATE ON THE SIDE OF THE ROAD NOT KNOWING WHAT TO DO. OUR DEALER TOLD US THIS IS COMMON.
Mfg Campaign: 11033482
Recall Date: Oct 16, 2017
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