KEYSTONE BULLET 2021

Complete listing of complaints and recalls for this vehicle

2
Complaints
5
Recalls

Complaints & Recalls

2 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Keystone Rv Company
NHTSA Campaign: 22V144000 SAFETY RECALL
39.2K Vehicles Affected
Recall Date: Mar 11, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Potential Risk:
Inoperable safety alarms increase the risk of injury.
FREE Recall Solution:
Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 22-423
Notice Date: May 2, 2022
Recall Date: Mar 11, 2022
Keystone Rv Company
NHTSA Campaign: 21V708000 SAFETY RECALL
95.9K Vehicles Affected
Recall Date: Sep 13, 2021
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 21-414
Notice Date: Feb 25, 2022
Recall Date: Sep 13, 2021
Keystone Rv Company
NHTSA Campaign: 21V250000 SAFETY RECALL
216 Vehicles Affected
Recall Date: Apr 9, 2021
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Bullet 34BIPR trailers. The bedroom emergency egress window may have an incorrect crank handle installed.

Potential Risk:
An incorrect handle may make it difficult to open the window in an emergency, increasing the risk of injury.
FREE Recall Solution:
Keystone will notify owners, and dealers will replace the crank handle, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-407.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 21-407
Notice Date: May 7, 2021
Recall Date: Apr 9, 2021

Consumer Complaints

2 Complaints
Keystone Rv Company
Campaign: 11564162 Other
Jan 8, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Brake Wiring drivers side of trailer melted inside trailer axel and near brake drum. Technician stated possible due to wiring being damaged when run through axel. Camping World Lakewood NJ has defective wiring and photos. First noted something questionable about wires in [XXX] but seemed to be working ok then inspected by Camping World [XXX] found wiring insulation seriously melted. Wiring required replacement. Tried to upload pics but doesn’t direct to an upload page. I feel this could have be a catastrophic event and suggest closer inspections and testing of brake systems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Tried to upload pics but doesn’t direct to an upload page. I feel this could have be a catastrophic event and suggest closer inspections and testing of brake systems

Corrective Action:

Brake Wiring drivers side of trailer melted inside trailer axel and near brake drum. Technician stated possible due to wiring being damaged when run through axel. Camping World Lakewood NJ has defective wiring and photos. First noted something questionable about wires in [XXX] but seemed to be working ok then inspected by Camping World [XXX] found wiring insulation seriously melted. Wiring required replacement. Tried to upload pics but doesn’t direct to an upload page. I feel this could have be a catastrophic event and suggest closer inspections and testing of brake systems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Tried to upload pics but doesn’t direct to an upload page. I feel this could have be a catastrophic event and suggest closer inspections and testing of brake systems

Additional Notes:

Brake Wiring drivers side of trailer melted inside trailer axel and near brake drum. Technician stated possible due to wiring being damaged when run through axel. Camping World Lakewood NJ has defective wiring and photos. First noted something questionable about wires in [XXX] but seemed to be working ok then inspected by Camping World [XXX] found wiring insulation seriously melted. Wiring required replacement. Tried to upload pics but doesn’t direct to an upload page. I feel this could have be a catastrophic event and suggest closer inspections and testing of brake systems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Tried to upload pics but doesn’t direct to an upload page. I feel this could have be a catastrophic event and suggest closer inspections and testing of brake systems

Manufacturer: KEYSTONE
Mfg Campaign: 11564162
Notice Date: Jan 8, 2024
Recall Date: Jan 8, 2024
Keystone Rv Company
Campaign: 11485387 Other
Sep 20, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

2021 KEYSTONE BULLET. CONSUMER WRITES IN REGARD TO OVERHEATING BRAKES. THE CONSUMER STATED THE BRAKES DESTROYED THEMSELVES. A TECHNICIAN AT THE DEALERSHIP STATED THAT WHEN THE BRAKE HUB WAS PULLED, THE BRAKES AND COMPONENTS FELL TO THE FLOOR IN PIECES. THE MANUFACTURER WAS NOTIFIED, BUT DECLINED ASSISTANCE STATING THE FAILURE WAS DUE TO USER ERROR. THE DEALERSHIP THEN OFFERED ASSISTANCE BY DISCOUNTING THE REPAIR COST. THE VEHICLE WAS REPAIRED. *JS

Corrective Action:

2021 KEYSTONE BULLET. CONSUMER WRITES IN REGARD TO OVERHEATING BRAKES. THE CONSUMER STATED THE BRAKES DESTROYED THEMSELVES. A TECHNICIAN AT THE DEALERSHIP STATED THAT WHEN THE BRAKE HUB WAS PULLED, THE BRAKES AND COMPONENTS FELL TO THE FLOOR IN PIECES. THE MANUFACTURER WAS NOTIFIED, BUT DECLINED ASSISTANCE STATING THE FAILURE WAS DUE TO USER ERROR. THE DEALERSHIP THEN OFFERED ASSISTANCE BY DISCOUNTING THE REPAIR COST. THE VEHICLE WAS REPAIRED. *JS

Additional Notes:

2021 KEYSTONE BULLET. CONSUMER WRITES IN REGARD TO OVERHEATING BRAKES. THE CONSUMER STATED THE BRAKES DESTROYED THEMSELVES. A TECHNICIAN AT THE DEALERSHIP STATED THAT WHEN THE BRAKE HUB WAS PULLED, THE BRAKES AND COMPONENTS FELL TO THE FLOOR IN PIECES. THE MANUFACTURER WAS NOTIFIED, BUT DECLINED ASSISTANCE STATING THE FAILURE WAS DUE TO USER ERROR. THE DEALERSHIP THEN OFFERED ASSISTANCE BY DISCOUNTING THE REPAIR COST. THE VEHICLE WAS REPAIRED. *JS

Manufacturer: KEYSTONE
Mfg Campaign: 11485387
Notice Date: Sep 20, 2022
Recall Date: Sep 20, 2022
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