KEYSTONE BULLET 2020

Complete listing of complaints and recalls for this vehicle

2
Complaints
4
Recalls

Complaints & Recalls

2 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Keystone Rv Company
NHTSA Campaign: 21V708000 SAFETY RECALL
95.9K Vehicles Affected
Recall Date: Sep 13, 2021
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 21-414
Notice Date: Feb 25, 2022
Recall Date: Sep 13, 2021
Keystone Rv Company
NHTSA Campaign: 21V250000 SAFETY RECALL
216 Vehicles Affected
Recall Date: Apr 9, 2021
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Bullet 34BIPR trailers. The bedroom emergency egress window may have an incorrect crank handle installed.

Potential Risk:
An incorrect handle may make it difficult to open the window in an emergency, increasing the risk of injury.
FREE Recall Solution:
Keystone will notify owners, and dealers will replace the crank handle, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-407.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 21-407
Notice Date: May 7, 2021
Recall Date: Apr 9, 2021
Keystone Rv Company
NHTSA Campaign: 20V118000 SAFETY RECALL
27 Vehicles Affected
Recall Date: Feb 27, 2020
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2020 Bullet 34RI trailers equipped with overhead cabinets across the rear wall. The trailers may be missing an egress window in the main living area, preventing passenger exit in the event of an emergency.

Potential Risk:
In the event of an emergency, the missing egress window can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
FREE Recall Solution:
Keystone will notify owners, and dealers will replace the existing crank open vent window with an egress window, free of charge. The recall began March 12, 2020. Owners may contact Keystone customer service at 1-866-425-4369.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 20-373
Notice Date: Mar 12, 2020
Recall Date: Feb 27, 2020

Consumer Complaints

2 Complaints
Keystone Rv Company
Campaign: 11343662 Other
Aug 6, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

TL* THE CONTACT OWNS A 2020 KEYSTONE BULLET CROSSFIRE TRAVEL TRAILER. THE CONTACT STATED THAT THE DEMOTIC WATER HEATER CAUGHT ON FIRE, BURNING ALL THE ELECTRIC WIRES COMPLETELY. THE FIRE EVENTUALLY BURNED OUT ON ITS OWN. THE RV WAS TAKEN TO BISH'S RV - BOISE AREA (1300 W OVERLAND RD, MERIDIAN, ID 83642) WHERE HE WAS INFORMED THAT THE GAS PRESSURE WAS LOW, WHICH THEY LINKED TO THE FAILURE. THE CONTACT CALLED THE MAKER OF THE WATER HEATER AND THEY BLAMED THE FIRE ON THE PROPANE TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY EXPLAINED THAT THEY ARE NOT RESPONSIBLE FOR THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 0. THE VIN IS INVALID. *DT*JB*BF*JB

Corrective Action:

TL* THE CONTACT OWNS A 2020 KEYSTONE BULLET CROSSFIRE TRAVEL TRAILER. THE CONTACT STATED THAT THE DEMOTIC WATER HEATER CAUGHT ON FIRE, BURNING ALL THE ELECTRIC WIRES COMPLETELY. THE FIRE EVENTUALLY BURNED OUT ON ITS OWN. THE RV WAS TAKEN TO BISH'S RV - BOISE AREA (1300 W OVERLAND RD, MERIDIAN, ID 83642) WHERE HE WAS INFORMED THAT THE GAS PRESSURE WAS LOW, WHICH THEY LINKED TO THE FAILURE. THE CONTACT CALLED THE MAKER OF THE WATER HEATER AND THEY BLAMED THE FIRE ON THE PROPANE TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY EXPLAINED THAT THEY ARE NOT RESPONSIBLE FOR THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 0. THE VIN IS INVALID. *DT*JB*BF*JB

Additional Notes:

TL* THE CONTACT OWNS A 2020 KEYSTONE BULLET CROSSFIRE TRAVEL TRAILER. THE CONTACT STATED THAT THE DEMOTIC WATER HEATER CAUGHT ON FIRE, BURNING ALL THE ELECTRIC WIRES COMPLETELY. THE FIRE EVENTUALLY BURNED OUT ON ITS OWN. THE RV WAS TAKEN TO BISH'S RV - BOISE AREA (1300 W OVERLAND RD, MERIDIAN, ID 83642) WHERE HE WAS INFORMED THAT THE GAS PRESSURE WAS LOW, WHICH THEY LINKED TO THE FAILURE. THE CONTACT CALLED THE MAKER OF THE WATER HEATER AND THEY BLAMED THE FIRE ON THE PROPANE TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY EXPLAINED THAT THEY ARE NOT RESPONSIBLE FOR THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 0. THE VIN IS INVALID. *DT*JB*BF*JB

Manufacturer: KEYSTONE
Mfg Campaign: 11343662
Notice Date: Aug 6, 2020
Recall Date: Aug 6, 2020
Keystone Rv Company
Campaign: 11343662 Other
Aug 6, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2020 KEYSTONE BULLET CROSSFIRE TRAVEL TRAILER. THE CONTACT STATED THAT THE DEMOTIC WATER HEATER CAUGHT ON FIRE, BURNING ALL THE ELECTRIC WIRES COMPLETELY. THE FIRE EVENTUALLY BURNED OUT ON ITS OWN. THE RV WAS TAKEN TO BISH'S RV - BOISE AREA (1300 W OVERLAND RD, MERIDIAN, ID 83642) WHERE HE WAS INFORMED THAT THE GAS PRESSURE WAS LOW, WHICH THEY LINKED TO THE FAILURE. THE CONTACT CALLED THE MAKER OF THE WATER HEATER AND THEY BLAMED THE FIRE ON THE PROPANE TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY EXPLAINED THAT THEY ARE NOT RESPONSIBLE FOR THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 0. THE VIN IS INVALID. *DT*JB*BF*JB

Corrective Action:

TL* THE CONTACT OWNS A 2020 KEYSTONE BULLET CROSSFIRE TRAVEL TRAILER. THE CONTACT STATED THAT THE DEMOTIC WATER HEATER CAUGHT ON FIRE, BURNING ALL THE ELECTRIC WIRES COMPLETELY. THE FIRE EVENTUALLY BURNED OUT ON ITS OWN. THE RV WAS TAKEN TO BISH'S RV - BOISE AREA (1300 W OVERLAND RD, MERIDIAN, ID 83642) WHERE HE WAS INFORMED THAT THE GAS PRESSURE WAS LOW, WHICH THEY LINKED TO THE FAILURE. THE CONTACT CALLED THE MAKER OF THE WATER HEATER AND THEY BLAMED THE FIRE ON THE PROPANE TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY EXPLAINED THAT THEY ARE NOT RESPONSIBLE FOR THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 0. THE VIN IS INVALID. *DT*JB*BF*JB

Additional Notes:

TL* THE CONTACT OWNS A 2020 KEYSTONE BULLET CROSSFIRE TRAVEL TRAILER. THE CONTACT STATED THAT THE DEMOTIC WATER HEATER CAUGHT ON FIRE, BURNING ALL THE ELECTRIC WIRES COMPLETELY. THE FIRE EVENTUALLY BURNED OUT ON ITS OWN. THE RV WAS TAKEN TO BISH'S RV - BOISE AREA (1300 W OVERLAND RD, MERIDIAN, ID 83642) WHERE HE WAS INFORMED THAT THE GAS PRESSURE WAS LOW, WHICH THEY LINKED TO THE FAILURE. THE CONTACT CALLED THE MAKER OF THE WATER HEATER AND THEY BLAMED THE FIRE ON THE PROPANE TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY EXPLAINED THAT THEY ARE NOT RESPONSIBLE FOR THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 0. THE VIN IS INVALID. *DT*JB*BF*JB

Manufacturer: KEYSTONE
Mfg Campaign: 11343662
Notice Date: Aug 6, 2020
Recall Date: Aug 6, 2020
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