KEYSTONE BULLET 2016

Complete listing of complaints and recalls for this vehicle

3
Complaints
3
Recalls

Complaints & Recalls

3 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Keystone Rv Company
NHTSA Campaign: 17V755000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Nov 22, 2017
Safety Issue:

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 17-307
Notice Date: Jan 15, 2018
Recall Date: Nov 22, 2017
Keystone Rv Company
NHTSA Campaign: 16V600000 SAFETY RECALL
51.6K Vehicles Affected
Recall Date: Aug 15, 2016
Safety Issue:

Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.

Potential Risk:
If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
FREE Recall Solution:
Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 16-261
Notice Date: Oct 7, 2016
Recall Date: Aug 15, 2016
Keystone Rv Company
NHTSA Campaign: 15V207000 SAFETY RECALL
2.3K Vehicles Affected
Recall Date: Apr 7, 2015
Safety Issue:

Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under Associated Documents. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Potential Risk:
If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 15-230
Notice Date: Jun 29, 2015
Recall Date: Apr 7, 2015

Consumer Complaints

3 Complaints
Keystone Rv Company
Campaign: 11383319 Other
Dec 14, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

TL* THE CONTACT OWNS A 2016 KEYSTONE BULLET. THE CONTACT STATED THAT THE FLOORBOARDS WERE ROTTING DUE TO WATER DAMAGE. THE CONTACT CALLED TERRYTOWN RV SUPERSTORE (7145 DIVISION AVE S, GRAND RAPIDS, MI 49548; (616) 455-5590) AND NOTIFIED THE DEALER OF THE FAILURE. THE RV HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE.

Corrective Action:

TL* THE CONTACT OWNS A 2016 KEYSTONE BULLET. THE CONTACT STATED THAT THE FLOORBOARDS WERE ROTTING DUE TO WATER DAMAGE. THE CONTACT CALLED TERRYTOWN RV SUPERSTORE (7145 DIVISION AVE S, GRAND RAPIDS, MI 49548; (616) 455-5590) AND NOTIFIED THE DEALER OF THE FAILURE. THE RV HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE.

Additional Notes:

TL* THE CONTACT OWNS A 2016 KEYSTONE BULLET. THE CONTACT STATED THAT THE FLOORBOARDS WERE ROTTING DUE TO WATER DAMAGE. THE CONTACT CALLED TERRYTOWN RV SUPERSTORE (7145 DIVISION AVE S, GRAND RAPIDS, MI 49548; (616) 455-5590) AND NOTIFIED THE DEALER OF THE FAILURE. THE RV HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE.

Manufacturer: KEYSTONE
Mfg Campaign: 11383319
Notice Date: Dec 14, 2020
Recall Date: Dec 14, 2020
Keystone Rv Company
Campaign: 11099672 Other
Jun 1, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

KEYSTONE BULLET TRAVEL TRAILER. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 16V-600. *LD THE CONSUMER WAS UNABLE TO GET IN CONTACT WITH A DEALER TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED ANOTHER DEALER, THAT ALSO DID NOT RETURN THE CONSUMER'S PHONE CALL. *JS

Corrective Action:

KEYSTONE BULLET TRAVEL TRAILER. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 16V-600. *LD THE CONSUMER WAS UNABLE TO GET IN CONTACT WITH A DEALER TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED ANOTHER DEALER, THAT ALSO DID NOT RETURN THE CONSUMER'S PHONE CALL. *JS

Additional Notes:

KEYSTONE BULLET TRAVEL TRAILER. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 16V-600. *LD THE CONSUMER WAS UNABLE TO GET IN CONTACT WITH A DEALER TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED ANOTHER DEALER, THAT ALSO DID NOT RETURN THE CONSUMER'S PHONE CALL. *JS

Manufacturer: KEYSTONE
Mfg Campaign: 11099672
Notice Date: Jun 1, 2018
Recall Date: Jun 1, 2018
Keystone Rv Company
Campaign: 10983543 Other
May 4, 2017
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

FLOOR IS BUCKLING, COULD LEAD TO FOOT GOING THROUGH FLOOR.

Corrective Action:

FLOOR IS BUCKLING, COULD LEAD TO FOOT GOING THROUGH FLOOR.

Additional Notes:

FLOOR IS BUCKLING, COULD LEAD TO FOOT GOING THROUGH FLOOR.

Manufacturer: KEYSTONE
Mfg Campaign: 10983543
Notice Date: May 4, 2017
Recall Date: May 4, 2017

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