Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22-437
Recall Date: Sep 29, 2022
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22-428
Recall Date: Mar 31, 2022
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22-423
Recall Date: Mar 11, 2022
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2022 Alpine and Avalanche vehicles. The vehicles may be equipped with an exterior ladder that is not properly secured to the rear wall of the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22-419
Recall Date: Jan 17, 2022
Consumer Complaints
2 ComplaintsKeystone Rv Company
Defect Description:
EQUIPMENT
Potential Consequences:
This was part of a prior recall. Vehicle Information : Keystone RV Company SEP 29, 2022 22V-726 22-437. We had it repaired because we lost our footpad shortly after purchasing the trailer. The recall was issued in 2022. Memorial Day weekend 2024 the exact same footpad came off again after supposedly being repaired at the dealership. It caused tire damage that had to be replaced. Luckily no one was injured.
Corrective Action:
This was part of a prior recall. Vehicle Information : Keystone RV Company SEP 29, 2022 22V-726 22-437. We had it repaired because we lost our footpad shortly after purchasing the trailer. The recall was issued in 2022. Memorial Day weekend 2024 the exact same footpad came off again after supposedly being repaired at the dealership. It caused tire damage that had to be replaced. Luckily no one was injured.
Additional Notes:
This was part of a prior recall. Vehicle Information : Keystone RV Company SEP 29, 2022 22V-726 22-437. We had it repaired because we lost our footpad shortly after purchasing the trailer. The recall was issued in 2022. Memorial Day weekend 2024 the exact same footpad came off again after supposedly being repaired at the dealership. It caused tire damage that had to be replaced. Luckily no one was injured.
Mfg Campaign: 11593234
Recall Date: Jun 8, 2024
Keystone Rv Company
Defect Description:
TIRES
Potential Consequences:
I have HiSpec ST235/80R16 tires on my Fifth wheel. Every time I tow my rig I fear the worst because of the tires. These tires according to the forums are notorious for catastrophic failure without notice. When they fail they take out whatever is above them such as slide outs. Why are rv companies putting on these Chinese Time Bombs? They should not be on the road what so ever because of how they can fail without notice. I have been lucky so far but I am having to fork out 1300 dollars for new tires from Hercules. Pull these tires off the road now and have rv companies reimburse owners for having to swap out the tires. Thank you. I am putting in today's date since the incident is yet to happen for me. I also only drive 55 to 59 mph when towing because I fear these tires will blow out on me. Fix this company.
Corrective Action:
I have HiSpec ST235/80R16 tires on my Fifth wheel. Every time I tow my rig I fear the worst because of the tires. These tires according to the forums are notorious for catastrophic failure without notice. When they fail they take out whatever is above them such as slide outs. Why are rv companies putting on these Chinese Time Bombs? They should not be on the road what so ever because of how they can fail without notice. I have been lucky so far but I am having to fork out 1300 dollars for new tires from Hercules. Pull these tires off the road now and have rv companies reimburse owners for having to swap out the tires. Thank you. I am putting in today's date since the incident is yet to happen for me. I also only drive 55 to 59 mph when towing because I fear these tires will blow out on me. Fix this company.
Additional Notes:
I have HiSpec ST235/80R16 tires on my Fifth wheel. Every time I tow my rig I fear the worst because of the tires. These tires according to the forums are notorious for catastrophic failure without notice. When they fail they take out whatever is above them such as slide outs. Why are rv companies putting on these Chinese Time Bombs? They should not be on the road what so ever because of how they can fail without notice. I have been lucky so far but I am having to fork out 1300 dollars for new tires from Hercules. Pull these tires off the road now and have rv companies reimburse owners for having to swap out the tires. Thank you. I am putting in today's date since the incident is yet to happen for me. I also only drive 55 to 59 mph when towing because I fear these tires will blow out on me. Fix this company.
Mfg Campaign: 11504816
Recall Date: Jan 31, 2023
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