Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22-437
Recall Date: Sep 29, 2022
Consumer Complaints
3 ComplaintsKeystone Rv Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2021 KEYSTONE FIFTH WHEEL RV. CONSUMER WRITES IN REGARD TO SERVICE REPAIR LIST. THE CONSUMER STATED DEFECTIVE HOT WATER HEATER, THE KITCHEN SINK DRAIN LEAKS, A DISTINCT ODOR OF WASTE WATER IS LEAKING IN THE GALLEY AREA, AND DOOR LATCHES REPLACED WITH INFERIOR CABINET HARDWARE.
Corrective Action:
2021 KEYSTONE FIFTH WHEEL RV. CONSUMER WRITES IN REGARD TO SERVICE REPAIR LIST. THE CONSUMER STATED DEFECTIVE HOT WATER HEATER, THE KITCHEN SINK DRAIN LEAKS, A DISTINCT ODOR OF WASTE WATER IS LEAKING IN THE GALLEY AREA, AND DOOR LATCHES REPLACED WITH INFERIOR CABINET HARDWARE.
Additional Notes:
2021 KEYSTONE FIFTH WHEEL RV. CONSUMER WRITES IN REGARD TO SERVICE REPAIR LIST. THE CONSUMER STATED DEFECTIVE HOT WATER HEATER, THE KITCHEN SINK DRAIN LEAKS, A DISTINCT ODOR OF WASTE WATER IS LEAKING IN THE GALLEY AREA, AND DOOR LATCHES REPLACED WITH INFERIOR CABINET HARDWARE.
Mfg Campaign: 11519740
Recall Date: May 1, 2023
Keystone Rv Company
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
Potential Consequences:
2021 KEYSTONE FIFTH WHEEL RV. CONSUMER WRITES IN REGARD TO SERVICE REPAIR LIST. THE CONSUMER STATED DEFECTIVE HOT WATER HEATER, THE KITCHEN SINK DRAIN LEAKS, A DISTINCT ODOR OF WASTE WATER IS LEAKING IN THE GALLEY AREA, AND DOOR LATCHES REPLACED WITH INFERIOR CABINET HARDWARE.
Corrective Action:
2021 KEYSTONE FIFTH WHEEL RV. CONSUMER WRITES IN REGARD TO SERVICE REPAIR LIST. THE CONSUMER STATED DEFECTIVE HOT WATER HEATER, THE KITCHEN SINK DRAIN LEAKS, A DISTINCT ODOR OF WASTE WATER IS LEAKING IN THE GALLEY AREA, AND DOOR LATCHES REPLACED WITH INFERIOR CABINET HARDWARE.
Additional Notes:
2021 KEYSTONE FIFTH WHEEL RV. CONSUMER WRITES IN REGARD TO SERVICE REPAIR LIST. THE CONSUMER STATED DEFECTIVE HOT WATER HEATER, THE KITCHEN SINK DRAIN LEAKS, A DISTINCT ODOR OF WASTE WATER IS LEAKING IN THE GALLEY AREA, AND DOOR LATCHES REPLACED WITH INFERIOR CABINET HARDWARE.
Mfg Campaign: 11519740
Recall Date: May 1, 2023
Keystone Rv Company
Defect Description:
STRUCTURE
Potential Consequences:
2021 KEYSTONE FIFTH WHEEL RV. CONSUMER WRITES IN REGARD TO SERVICE REPAIR LIST. THE CONSUMER STATED DEFECTIVE HOT WATER HEATER, THE KITCHEN SINK DRAIN LEAKS, A DISTINCT ODOR OF WASTE WATER IS LEAKING IN THE GALLEY AREA, AND DOOR LATCHES REPLACED WITH INFERIOR CABINET HARDWARE.
Corrective Action:
2021 KEYSTONE FIFTH WHEEL RV. CONSUMER WRITES IN REGARD TO SERVICE REPAIR LIST. THE CONSUMER STATED DEFECTIVE HOT WATER HEATER, THE KITCHEN SINK DRAIN LEAKS, A DISTINCT ODOR OF WASTE WATER IS LEAKING IN THE GALLEY AREA, AND DOOR LATCHES REPLACED WITH INFERIOR CABINET HARDWARE.
Additional Notes:
2021 KEYSTONE FIFTH WHEEL RV. CONSUMER WRITES IN REGARD TO SERVICE REPAIR LIST. THE CONSUMER STATED DEFECTIVE HOT WATER HEATER, THE KITCHEN SINK DRAIN LEAKS, A DISTINCT ODOR OF WASTE WATER IS LEAKING IN THE GALLEY AREA, AND DOOR LATCHES REPLACED WITH INFERIOR CABINET HARDWARE.
Mfg Campaign: 11519740
Recall Date: May 1, 2023
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