Complaints & Recalls
Consumer Complaints
2 ComplaintsKeystone Rv Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The manufacture used wire splicers to connect the electric trailer brakes to wiring harness. These connectors are located on the axles and are exposed to water and road salt. The connectors they used were not sealed where the wire enters and caused wiring to corrode and lose contact. This caused trailer brakes to not function consistently or to fail completely as they did for us on trip a few weeks ago. Picture of connector is attached. This style of connector is not for use in places exposed to the elements.
Corrective Action:
The manufacture used wire splicers to connect the electric trailer brakes to wiring harness. These connectors are located on the axles and are exposed to water and road salt. The connectors they used were not sealed where the wire enters and caused wiring to corrode and lose contact. This caused trailer brakes to not function consistently or to fail completely as they did for us on trip a few weeks ago. Picture of connector is attached. This style of connector is not for use in places exposed to the elements.
Additional Notes:
The manufacture used wire splicers to connect the electric trailer brakes to wiring harness. These connectors are located on the axles and are exposed to water and road salt. The connectors they used were not sealed where the wire enters and caused wiring to corrode and lose contact. This caused trailer brakes to not function consistently or to fail completely as they did for us on trip a few weeks ago. Picture of connector is attached. This style of connector is not for use in places exposed to the elements.
Mfg Campaign: 11478383
Recall Date: Aug 9, 2022
Keystone Rv Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The manufacture used wire splicers to connect the electric trailer brakes to wiring harness. These connectors are located on the axles and are exposed to water and road salt. The connectors they used were not sealed where the wire enters and caused wiring to corrode and lose contact. This caused trailer brakes to not function consistently or to fail completely as they did for us on trip a few weeks ago. Picture of connector is attached. This style of connector is not for use in places exposed to the elements.
Corrective Action:
The manufacture used wire splicers to connect the electric trailer brakes to wiring harness. These connectors are located on the axles and are exposed to water and road salt. The connectors they used were not sealed where the wire enters and caused wiring to corrode and lose contact. This caused trailer brakes to not function consistently or to fail completely as they did for us on trip a few weeks ago. Picture of connector is attached. This style of connector is not for use in places exposed to the elements.
Additional Notes:
The manufacture used wire splicers to connect the electric trailer brakes to wiring harness. These connectors are located on the axles and are exposed to water and road salt. The connectors they used were not sealed where the wire enters and caused wiring to corrode and lose contact. This caused trailer brakes to not function consistently or to fail completely as they did for us on trip a few weeks ago. Picture of connector is attached. This style of connector is not for use in places exposed to the elements.
Mfg Campaign: 11478383
Recall Date: Aug 9, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury