KEYSTONE ARCADIA 2022

Complete listing of complaints and recalls for this vehicle

2
Complaints
7
Recalls

Complaints & Recalls

2 Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Keystone Rv Company
NHTSA Campaign: 23V376000 SAFETY RECALL
632 Vehicles Affected
Recall Date: May 26, 2023
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2021-2023 Arcadia travel trailers. The backer board behind the cabinet for the wardrobe may not have been installed during production.

Potential Risk:
A missing backer board may cause the wardrobe slide room to extend out of the opening, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect and if necessary, install steel brackets to stop the slide room when opening, free of charge. Owner notification letters were mailed July 16, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-444.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 23-444
Notice Date: Jun 16, 2023
Recall Date: May 26, 2023
Keystone Rv Company
NHTSA Campaign: 22V208000 SAFETY RECALL
569 Vehicles Affected
Recall Date: Mar 31, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.

Potential Risk:
Loose wiring can cause an electrical arc or short, increasing the risk of fire.
FREE Recall Solution:
Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-428.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 22-428
Notice Date: May 11, 2022
Recall Date: Mar 31, 2022
Keystone Rv Company
NHTSA Campaign: 22V144000 SAFETY RECALL
39.2K Vehicles Affected
Recall Date: Mar 11, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Potential Risk:
Inoperable safety alarms increase the risk of injury.
FREE Recall Solution:
Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 22-423
Notice Date: May 2, 2022
Recall Date: Mar 11, 2022
Keystone Rv Company
NHTSA Campaign: 21V866000 SAFETY RECALL
133 Vehicles Affected
Recall Date: Nov 8, 2021
Safety Issue:

Keystone RV Company (Keystone) is recalling certain Arcadia 3660RL fifth wheel travel trailers. The Federal Identification Label has the incorrect tire size and tire pressure information.

Potential Risk:
The incorrect tire pressure information may result in unintentionally over-inflating the tires, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the Federal Identification Label, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KEYSTONE dealer to schedule your FREE recall repair.
Manufacturer: KEYSTONE
Mfg Campaign: 21-417
Notice Date: Nov 19, 2021
Recall Date: Nov 8, 2021

Consumer Complaints

2 Complaints
Keystone Rv Company
Campaign: 11532011 Other
Jul 13, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The rear wall developed a gap shortly after delivery. RV was brought back to dealer for a repair. The repair from dealer was to caulk the gap. This is insufficient as the wall is not attached at the bottom to the frame. This defect renders the rear wall incapable of using the storage above the couch as the wall can not hold the weight and there for pulls away from the bottom of the trailer causing the gap. The brakes are electrically defective as they used non water proof connectors to wire the brakes. The brakes failed in a rain storm.

Corrective Action:

The rear wall developed a gap shortly after delivery. RV was brought back to dealer for a repair. The repair from dealer was to caulk the gap. This is insufficient as the wall is not attached at the bottom to the frame. This defect renders the rear wall incapable of using the storage above the couch as the wall can not hold the weight and there for pulls away from the bottom of the trailer causing the gap. The brakes are electrically defective as they used non water proof connectors to wire the brakes. The brakes failed in a rain storm.

Additional Notes:

The rear wall developed a gap shortly after delivery. RV was brought back to dealer for a repair. The repair from dealer was to caulk the gap. This is insufficient as the wall is not attached at the bottom to the frame. This defect renders the rear wall incapable of using the storage above the couch as the wall can not hold the weight and there for pulls away from the bottom of the trailer causing the gap. The brakes are electrically defective as they used non water proof connectors to wire the brakes. The brakes failed in a rain storm.

Manufacturer: KEYSTONE
Mfg Campaign: 11532011
Notice Date: Jul 13, 2023
Recall Date: Jul 13, 2023
Keystone Rv Company
Campaign: 11532011 Other
Jul 13, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The rear wall developed a gap shortly after delivery. RV was brought back to dealer for a repair. The repair from dealer was to caulk the gap. This is insufficient as the wall is not attached at the bottom to the frame. This defect renders the rear wall incapable of using the storage above the couch as the wall can not hold the weight and there for pulls away from the bottom of the trailer causing the gap. The brakes are electrically defective as they used non water proof connectors to wire the brakes. The brakes failed in a rain storm.

Corrective Action:

The rear wall developed a gap shortly after delivery. RV was brought back to dealer for a repair. The repair from dealer was to caulk the gap. This is insufficient as the wall is not attached at the bottom to the frame. This defect renders the rear wall incapable of using the storage above the couch as the wall can not hold the weight and there for pulls away from the bottom of the trailer causing the gap. The brakes are electrically defective as they used non water proof connectors to wire the brakes. The brakes failed in a rain storm.

Additional Notes:

The rear wall developed a gap shortly after delivery. RV was brought back to dealer for a repair. The repair from dealer was to caulk the gap. This is insufficient as the wall is not attached at the bottom to the frame. This defect renders the rear wall incapable of using the storage above the couch as the wall can not hold the weight and there for pulls away from the bottom of the trailer causing the gap. The brakes are electrically defective as they used non water proof connectors to wire the brakes. The brakes failed in a rain storm.

Manufacturer: KEYSTONE
Mfg Campaign: 11532011
Notice Date: Jul 13, 2023
Recall Date: Jul 13, 2023
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